PsyCare

What PsyCare does

PsyCare, Inc. is a private, for-profit outpatient behavioral healthcare provider headquartered in Youngstown, Ohio, operating since April 24, 1985. The company delivers mental health and substance abuse treatment services across six physical clinic locations in Northeastern Ohio spanning Mahoning, Trumbull, and Columbiana counties, complemented by telehealth delivery via phone and secure video platforms. PsyCare's service portfolio spans individual therapy, family therapy, couples therapy, psychiatric evaluation and medication management, psychological assessments, EMDR, developmental disability services, and specialized programs including Psychiatric Case Management (PCM), the School and Family Solutions embedded school-based program, and the Medicaid-only Integrative Family and Systems Treatment (IFAST) home-based program. A substance abuse program launched in 2019 adds medication-assisted treatment (Suboxone, Sublocade, Vivitrol) as a service line.

PsyCare employs approximately 130 clinical and administrative staff as of 2021 and holds Joint Commission accreditation along with a BBB A+ rating. Revenue is generated primarily through third-party payer reimbursement, accepting Medicaid, Medicare, Workers' Compensation, and most commercial insurance plans, with a cash-pay option for selected substance abuse services. The company serves a hybrid patient mix spanning children and adolescents, adults, families, and specialized populations including LGBTQIA+ clients, with documented expertise in developmental disabilities and trauma-informed care.

Distribution combines in-person clinic visits, telehealth, and an embedded school-based delivery model that places clinicians directly inside school districts. The company is led by CEO Lorraine Kelly, MS, LPCC-S, with corporate ownership held by Jan Darnall and Terry Heltzel, and individual clinic ownership shared with Dr. Michael Heilman and Jeffrey Bogniard. No external institutional capital, venture funding, or acquisition activity is disclosed.

Name

PsyCare

Legal name

PsyCare, Inc.

Website

https://psycare.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

PsyCare is a Joint Commission-accredited private outpatient behavioral healthcare provider operating six clinics in Northeastern Ohio, delivering therapy, psychiatric, substance abuse, and school-based mental health services to children, adults, and families via insurance and Medicaid reimbursement.

Ownership category

akta.pro rank

Product category

Outpatient Behavioral Healthcare

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAFACAA

Outpatient Mental Health Clinics & Counseling Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

SECONDARYHLAFABAC

Outpatient Mental Health & Counseling Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Ambulatory & Outpatient Care Centers

Keywords

• Outpatient mental health
• Behavioral healthcare services
• Psychiatric counseling
• Substance abuse treatment
• Psychological assessment services

Headquarters

HQ city

Youngstown

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance-based outpatient services: PsyCare accepts multiple payer sources including Medicaid, Medicare, Workers' Compensation, and traditional commercial insurance for behavioral healthcare and counseling services
2. Substance Abuse Treatment Services: Outpatient substance abuse treatment including medication-assisted treatment with options like Buprenorphine/Suboxone, Sublocade, and Vivitrol

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

PsyCare operates a network of six outpatient behavioral healthcare clinics in Northeastern Ohio delivering psychiatric evaluation, medication management, individual/family/couples therapy, psychological assessments, substance abuse treatment, and case management services. Services are delivered in-person at clinic locations, via telehealth (phone and secure video), and through school-embedded programs (School and Family Solutions). Specialized programs include IFAST intensive home-based therapy and Psychiatric Case Management (PCM).

Product overview

PsyCare operates as a network of outpatient behavioral healthcare clinics offering a comprehensive portfolio of mental health services. The organization provides individual therapy, family therapy, couples therapy, psychiatric evaluation and medication monitoring, psychological assessments, and specialized programs including Psychiatric Case Management (PCM), the School and Family Solutions (SFS) program, and Integrative Family and Systems Treatment (IFAST). Services are delivered across seven clinic locations in Mahoning, Trumbull, and Columbiana counties in Northeastern Ohio, with telehealth options enabling remote service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Child and Adolescent Assessment and Treatment Comprehensive evaluation and therapeutic services designed to support the emotional, behavioral, and developmental needs of young people, including clinical interviews, standardized testing, and individualized treatment plans. Intended for children, adolescents, and their families.
• Developmental Disability Assessment, Behavior Management, and Counseling Assessment and counseling services for individuals with developmental disabilities, including behavior management plans and support coordination. Intended for individuals with developmental disabilities and their families.
• Eye Movement Desensitization and Reprocessing (EMDR) Structured evidence-based therapy designed to help people heal from emotional distress associated with traumatic memories using guided eye movements or bilateral stimulation. Intended for individuals processing trauma.
• Family Therapy Supportive counseling that helps families improve communication, resolve conflicts, and strengthen relationships using evidence-based techniques. Intended for families experiencing communication, conflict, or relationship challenges.
• Individual Therapy One-on-one confidential counseling addressing concerns including anxiety, depression, trauma, relationship challenges, life transitions, and grief using evidence-based approaches such as CBT, mindfulness, and trauma-informed care. Intended for adult individuals seeking outpatient counseling.
• Integrative Family and Systems Treatment (IFAST) Short-term intensive home and community-based therapy program for children, teens, and families dealing with difficult behaviors related to school failure, mental health concerns, court involvement, anger management, and emotional disturbance. Medicaid-only program with no cost to eligible patients with active Medicaid coverage.
• Couples Therapy Counseling services providing a supportive space for partners to strengthen relationships, improve communication, and work through challenges including conflict resolution, intimacy, parenting, and life transitions. Intended for couples.
• Pain Management Assessment and Treatment Mental health support services focusing on coping with the emotional and psychological challenges of living with chronic pain using cognitive-behavioral therapy, mindfulness, relaxation techniques, and stress management. Intended for individuals with chronic pain conditions.
• Parenting Skills Training Training designed to support parents and caregivers in building effective parenting approaches through positive discipline techniques, effective communication, setting boundaries, and managing difficult behaviors. Intended for parents and caregivers.
• Psychiatric Case Management (PCM) Case management program for Medicaid-eligible children and adults providing services in home, community, and school settings, serving as extra support to outpatient counseling and medication management using a recovery-based model. Intended for Medicaid-eligible patients needing additional support.
• Psychiatric Evaluation and Medication Monitoring Comprehensive psychiatric assessments and ongoing medication management services including evaluation of medication efficacy, side effect monitoring, dosage adjustments, and patient education. Intended for patients requiring psychiatric medication.
• Psychological Assessments Comprehensive psychological evaluation services including academic, career, vocational, custody, forensic, neuropsychological, and personality assessments. Intended for individuals requiring formal psychological evaluation.
• School and Family Solutions (SFS) Program placing PCM workers and counselors in school districts to assist children with emotional disorders and/or developmental disabilities and their families through mental health care within school, home, and community settings. Intended for school districts and students with emotional or developmental needs.
• Substance Abuse Assessment and Treatment Clinical therapy program for individuals suffering from substance abuse and drug addiction issues, providing outpatient treatment including counseling and medication-assisted treatment options. Intended for individuals with substance use disorders and their families.
• Telehealth Services Remote mental health services delivered via phone and secure online audio/video platforms, enabling clinicians to conduct therapy sessions, medication management, case management, and IFAST services remotely. Intended for patients who cannot or prefer not to attend in-person appointments.

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Frontier Behavioral Health: Regional outpatient behavioral health provider offering counseling, psychiatric, and addiction services. Comparable service portfolio and patient mix to PsyCare's multidisciplinary outpatient model.
• BrightView Health: Outpatient addiction treatment provider with a large Ohio footprint, specializing in medication-assisted treatment for opioid use disorder. Directly comparable to PsyCare's substance abuse program, with similar payer mix and MAT service model.
• NewVista Behavioral Health: Mid-sized behavioral health platform operating outpatient clinics with psychiatric, therapy, and substance abuse services. Comparable clinic-based delivery model to PsyCare, though concentrated in other regions.

Broad incumbents

• Acadia Healthcare: National behavioral health operator with extensive inpatient and outpatient facilities. Operates a Specialty Provider Group that competes with PsyCare's outpatient psychiatric and substance abuse services, though focused on higher-acuity care.
• LifeStance Health: Nationally scaled outpatient mental health platform with psychiatrist, psychologist, and therapist network across multiple states. Comparable business model and payer mix to PsyCare, but at much larger scale and with integrated telehealth.

Emerging players

• Cerebral: Digital mental health platform offering therapy and medication management through telehealth. Represents the digital-native threat to PsyCare's outpatient psychiatry and therapy services, particularly for younger commercial insurance patients.
• Talkspace: Online therapy platform connecting users with licensed therapists via text, audio, and video. Directly competitive with PsyCare's telehealth-delivered individual therapy services and able to serve patients in PsyCare's geographic market.

Regional players

• Meridian HealthCare: Community-based behavioral health and primary care provider based in Youngstown, Ohio. Competes head-to-head with PsyCare in the Mahoning Valley for outpatient mental health and addiction services.
• Coleman Health Services: Behavioral health and addiction services provider headquartered in Kent, Ohio, serving Northeast Ohio with outpatient, case management, and substance abuse treatment. Direct regional overlap with PsyCare's Northeastern Ohio footprint.
• Compass Family & Community Services: Nonprofit human services organization in Youngstown offering behavioral health, case management, and youth services. Competes with PsyCare in the same Northeastern Ohio catchment for outpatient counseling and case management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PsyCareOhio
• YouTubeyoutube.com/user/PsyCareOhio
• Facebookfacebook.com/PsyCareOhio
• Instagraminstagram.com/psycare_ohio
• LinkedInlinkedin.com/company/psycare-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PsyCare