ARK Solvers
ARK Solvers is a Miami-based managed IT and cybersecurity provider offering 24/7 helpdesk, MDR, cloud (Microsoft 365/Azure), compliance, and co-managed IT services to SMB and mid-market businesses across 45 U.S. states.
- Company typePrivate
- Founded2010
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ARK Solvers does
ARK Solvers is a Miami-based managed IT services provider founded in 2010 by Reginald Andre, delivering 24/7 helpdesk, network monitoring, cybersecurity, cloud, compliance, and co-managed IT services to SMB and mid-market businesses across 45 U.S. states. The company's core technical stack is built around Microsoft 365 and Azure, augmented by a 24/7 Security Operations Center providing Managed Detection and Response, endpoint and network protection, vulnerability management, and continuous compliance monitoring across frameworks including HIPAA, PCI DSS, SOC 2, GLBA, CMMC, and FIPA. Service delivery combines a U.S.-based in-house technical team with a partnered nationwide field network spanning 36,000+ ZIP codes.
The business model is subscription-based managed services billed monthly with no long-term contracts, supplemented by project-based compliance and migration work and a dedicated AI consulting practice (arksolversAI.com) covering readiness assessments, team training, and fractional AI leadership. Revenue streams include recurring managed IT and cybersecurity contracts, co-managed IT engagements, cloud migration and Azure infrastructure work, and professional services for compliance and AI. Go-to-market is direct sales-led, targeting verticals with heavy regulatory exposure (healthcare, financial services, legal, manufacturing) alongside retail, real estate, and hospitality. The company is bootstrapped and privately held, with no disclosed external funding, and operates with a lean headcount of 11–50 employees split between a North Miami Beach headquarters and a Plano, Texas operations center.
ARK Solvers firmographics
Firmographics- Name
- ARK Solvers
- Legal name
- ARK Solvers
- Website
- https://arksolvers.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ARK Solvers is a Miami-based managed IT and cybersecurity provider offering 24/7 helpdesk, MDR, cloud (Microsoft 365/Azure), compliance, and co-managed IT services to SMB and mid-market businesses across 45 U.S. states.
- Ownership category
- akta.pro rank
ARK Solvers industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industries
- Endpoint Detection & Response (EDR) (HDADAEAA), IT Incident, Problem & Change Management Platforms (HDAEALAI), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where ARK Solvers is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
ARK Solvers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly subscription-based managed IT services including 24/7 helpdesk, network monitoring, cloud management, and security monitoring. Pricing is simple, transparent, and built for growth with no surprise invoices or hidden add-ons.
- Cybersecurity Services: Recurring cybersecurity services including MDR, endpoint protection, network security, email security, vulnerability assessments, and incident response. Revenue generated through monthly service contracts.
- Cloud Services: Microsoft 365 and Azure cloud services including migration, management, optimization, and security. Can include setup/implementation fees along with ongoing management subscriptions.
- Co-Managed IT: Partnership model where ARK Solvers augments internal IT teams with enterprise-level support, SOC monitoring, cybersecurity, cloud support, and vCIO services.
- Compliance & Data Solutions: Compliance assessment, policy development, technical implementation, and ongoing monitoring services for HIPAA, PCI DSS, SOC 2, GLBA, FIPA, and other regulatory frameworks.
- AI Consulting Services: AI strategy consulting including readiness assessments, team training, and fractional AI leadership through separate AI division (arksolversAI.com).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Transparent monthly pricing with no hidden fees |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
ARK Solvers product offering
Product offeringCore offering
ARK Solvers is a Miami-based managed IT services provider offering 24/7 managed IT support, cybersecurity (MDR, endpoint/network/email security, incident response), Microsoft 365/Azure cloud management, regulatory compliance solutions, co-managed IT, and AI consulting to businesses across the U.S.
Product overview
ARK Solvers is an IT managed services company offering a portfolio of integrated cybersecurity and technology services. The core offering consists of Managed IT Services (network monitoring, help desk, cloud management), Cybersecurity Services (MDR, endpoint protection, incident response), Cloud Services (Microsoft 365 and Azure management), Compliance & Data Protection Solutions, and Co-Managed IT (partnering with internal IT teams). The company also provides AI Consulting services through a dedicated division (arksolversAI.com). Key sub-products include vCIO/IT Strategy services, Technology Assessments, Azure Virtual Desktop, 24/7 SOC monitoring, and Employee Security Training. These services work together to provide businesses with comprehensive IT management, security, and compliance support with a focus on proactive protection and business continuity.
Differentiator
Problem solved
Functional benefit
Brands
- ARK Solvers AI: AI consulting division providing AI strategy, readiness assessments, team training, and fractional AI leadership services.
Products and services
- Managed IT Services Comprehensive 24/7 IT management including network monitoring, help desk support, cloud management, endpoint management, and IT strategy consulting to keep business technology reliable and secure.
- Cybersecurity Services Managed Detection and Response (MDR), endpoint protection, network security, email security, vulnerability management, penetration testing, and incident response to protect against cyber threats.
- Cloud Services (Microsoft 365, Azure) Azure cloud migration and implementation, Microsoft 365 administration, Azure infrastructure management, Azure Virtual Desktop, and cloud security with compliance frameworks (HIPAA, GDPR, CMMC).
- Compliance & Data Protection Solutions Compliance assessment and gap analysis, policy development, technical security implementation, continuous compliance monitoring, incident response, and employee security awareness training for FIPA, HIPAA, PCI DSS, SOC 2, and other frameworks.
- Co-Managed IT Partnership with internal IT teams providing 24/7 SOC monitoring, compliance management, advanced cybersecurity, cloud infrastructure support, vCIO services, and help desk escalation to fill skill gaps and reduce workload.
- AI Consulting AI strategy and integration services including readiness assessments, team training, and fractional AI leadership, combining IT expertise with AI implementation to drive business efficiency. Delivered through the ARK Solvers AI division.
- IT Strategy and Virtual CIO Services Strategic IT consulting and virtual chief information officer services including technology roadmaps, budget planning, vendor management, and digital transformation initiatives.
- Microsoft & Apple IT Support IT support, device management, and cross-platform security monitoring for Microsoft and Apple systems, including Microsoft 365/Azure management, Apple device setup, patch management, and user support and training.
Quantifiable outcome
- 120 seconds average hold time — faster response than industry standard
- +4 more outcomes
Companies that use ARK Solvers
Customer profileNamed customers8 records
Segments7 records
Ideal customer profiles2 records
ARK Solvers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature4 records
ARK Solvers partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights3 records
ARK Solvers competitors and assessment
Company assessmentDirect peers
- Logically: Managed IT and managed security services provider serving SMB and mid-market customers nationwide. Comparable on the combined MSP/MSSP go-to-market, co-managed IT offering, and emphasis on proactive monitoring and cybersecurity alongside core managed services.
- NetGain Technologies: Managed IT and cybersecurity provider serving SMB and mid-market organisations across multiple U.S. regions. Overlaps with ARK Solvers on managed services, security operations, and cloud management, with similar reliance on recurring contracts and 24/7 helpdesk support.
- Dataprise: U.S.-based managed IT, cybersecurity, and cloud services provider serving mid-market and enterprise customers across multiple regions. Closely comparable to ARK Solvers on service portfolio (managed IT, MDR, cloud, co-managed) and on the multi-vertical regulated-customer strategy.
- Corsica Technologies: Managed IT, cybersecurity, and compliance services firm focused on regulated mid-market customers. Comparable to ARK Solvers on the integration of managed IT with cybersecurity and compliance advisory across healthcare, financial, and professional services verticals.
- Ntiva: Mid-market MSP delivering managed IT, cybersecurity, cloud, and compliance services to U.S. businesses. Directly comparable on service mix, vertical focus, and subscription pricing model that competes for the same regulated SMB and mid-market customers as ARK Solvers.
- LightEdge: Managed cloud, colocation, and security services provider with HIPAA, PCI, and SOC compliance expertise. Comparable to ARK Solvers on regulated-vertical cloud and security delivery, especially around Azure-based managed services and compliance-driven hosting.
Emerging players
- Arctic Wolf: Security operations-focused provider delivering managed detection and response (MDR) and SOC-as-a-service. Partial overlap with ARK Solvers' cybersecurity and 24/7 SOC offering, but specialised in security operations rather than full-stack managed IT.
- eSentire: Pure-play MDR and managed security services provider with 24/7 SOC operations. Comparable to the cybersecurity portion of ARK Solvers' portfolio but without the broader managed IT, cloud, and compliance services offering.
Others
- ConnectWise: Platform vendor providing RMM, PSA, cybersecurity, and business management software that MSPs (including ARK Solvers and its peers) use to operate. Not a direct services competitor, but enables and shapes the competitive dynamics of every MSP in ARK Solvers' segment.
Broad incumbents
- ConvergeOne: Large U.S. IT services and systems integrator offering managed services, cloud, collaboration, and security at enterprise scale. Comparable technology stack but materially larger and more enterprise-focused, competing with ARK Solvers for the upper end of the mid-market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
ARK Solvers social profiles
Digital presenceARK Solvers financial estimates
Financial estimateRevenue estimate
Valuation estimate
ARK Solvers leadership team
Management profileNumber of profiles
Profiles2 records
ARK Solvers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ARK Solvers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ARK Solvers
What does ARK Solvers do?
ARK Solvers is a Miami-based managed IT services provider offering 24/7 managed IT support, cybersecurity (MDR, endpoint/network/email security, incident response), Microsoft 365/Azure cloud management, regulatory compliance solutions, co-managed IT, and AI consulting to businesses across the U.S.
Is ARK Solvers a public or private company?
ARK Solvers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ARK Solvers founded?
ARK Solvers was founded in 2010. It employs 11 to 50 people.
Where is ARK Solvers based?
ARK Solvers is headquartered in Miami, United States, in the North America region.
How does ARK Solvers make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Services, co-Managed IT, compliance & Data Solutions and AI Consulting Services.
Who are ARK Solvers's main competitors?
Direct peers on record are Logically, NetGain Technologies, Dataprise, Corsica Technologies, Ntiva and LightEdge. Emerging players are Arctic Wolf and eSentire. ConnectWise is listed as an others. ConvergeOne is listed as a broad incumbent.
Does ARK Solvers have an API?
No public API is recorded for ARK Solvers.
What industry is ARK Solvers in?
ARK Solvers's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of HDADAEAA, Endpoint Detection & Response (EDR). Its NAICS code is 5415 and its SIC code is 7373.