Smart Dynamics
Smart Dynamics is a Shenzhen-based AI robotics company founded in 2015 that develops AI service robots (cleaning, customer service, medical triage, lottery terminals) and vertical software platforms for hospitals, lottery operators, commercial cleaners, and government clients across 30+ countries.
- Company typePrivate
- Founded2015
- HeadquartersShenzhen, China
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What Smart Dynamics does
Smart Dynamics (深圳市神州云海智能科技有限公司) is a Shenzhen-based AI high-tech company founded in 2015 that designs, manufactures, and operates an integrated portfolio of AI service robots and vertical industry software platforms under an "AI Cloud Brain + Robot Platform + Industry Solutions" architecture. The company deploys its proprietary super-interactive neural network and edge-cloud collaborative technology across multiple verticals, serving hospitals, government agencies, lottery operators, commercial cleaning customers, educational institutions, banks, and construction enterprises. Its core hardware lineup includes the Aiwa (艾娃) AI customer service robot, the IQX70B commercial floor cleaning robot (marketed as the world's first mass-produced fully autonomous floor cleaning robot), and three generations of smart lottery sales terminals.
The company's technology stack is built around proprietary AI models spanning natural language processing, computer vision, speech recognition, autonomous navigation, strategy optimization, and personalized recommendation, with edge gateways that the company claims outperform peer products by 15%+ in capture capability, 5%+ in visual recognition accuracy, and 10%+ in computing power. Underlying intellectual property includes 232 patent applications (of which 92 are invention patents), supported by R&D leadership with PhDs from institutions including Zhejiang University, Oregon State University, and Columbia University, alongside team alumni from Baidu, Alibaba, and PayPal.
Smart Dynamics generates revenue through three primary streams: (1) AI plus robot hardware sales and accompanying AI cloud software solutions across cleaning, medical, lottery, and education verticals, with 2023 revenue of CNY 150 million and a stated 2024 target of CNY 300 million; (2) recurring SaaS platform services such as the Smart Lottery AIoT Cloud Platform and Smart Medical Cloud Platform; and (3) government-authorized lottery distribution and channel construction transaction fees in seven or more provinces. Go-to-market is direct enterprise sales to large institutional clients, supplemented by international channel expansion (30+ countries) and partnerships with Intellifusion, iFLYTEK, China Electronics Cloud, and the world's largest professional cleaning equipment company. The company is privately held, has raised pre-seed/Series A/Series B funding (most recently a Series B from Intellifusion in 2024), and holds designations including National Key R&D Plan participant, National-level "Little Giant" specialized enterprise, and High-tech Enterprise.
Smart Dynamics firmographics
Firmographics- Name
- Smart Dynamics
- Legal name
- 深圳市神州云海智能科技有限公司
- Website
- https://szyh-smart.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Smart Dynamics is a Shenzhen-based AI robotics company founded in 2015 that develops AI service robots (cleaning, customer service, medical triage, lottery terminals) and vertical software platforms for hospitals, lottery operators, commercial cleaners, and government clients across 30+ countries.
- Ownership category
- akta.pro rank
Smart Dynamics industry classification
Industry- Product category
- AI Service Robotics
- NAICS
- Commercial and Service Industry Machinery Manufacturing (3333), Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Service & Hospitality Robots (HDAAAIAB)
- akta.pro secondary industries
- Robot Software, Autonomy Stacks & Simulation (ROS, digital twins) (HDAAAIAK), Healthcare & Assistive Robotics (HDAAAIAC), Humanoid & General-Purpose Robots (HDAAAIAJ)
Keywords
Where Smart Dynamics is headquartered
LocationHeadquarters
- HQ city
- Shenzhen
- HQ country
- China
- HQ region
- Asia
Offices1 record
Markets served
Smart Dynamics business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- AI+机器人行业解决方案及硬件销售: 通过销售智能服务机器人硬件（清洁机器人、导诊机器人、彩票销售终端等）及配套AI云脑软件解决方案获取收入。2023年实现营收1.5亿元，2024年目标3亿元。覆盖清洁、医疗、彩票、教育等多个垂直领域。
- 软件平台服务与运维: 提供智慧彩票AIoT云平台、智慧医疗云平台等SaaS化平台服务，支持多设备管理、数据可视化、运营分析等，持续收取平台服务费。
- 彩票销售终端运营授权: 公司获得湖北、海南、广西、重庆、福建、深圳、安徽等多省福利彩票和体育彩票销售及渠道建设授权资质，通过在兼营场所部署彩票销售终端获得运营分成收入。
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | 智慧彩票多终端产品线 |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Smart Dynamics product offering
Product offeringCore offering
Smart Dynamics develops and sells AI-powered commercial service robots (Aiwa customer-service robot, IQX70B autonomous floor-cleaning robot, Xiaoyi medical-triage robot, multi-generation smart lottery terminals) and supporting vertical software platforms (Smart Education Management System, Smart Medical Cloud Platform, Smart Lottery AIoT Cloud, Cloud Intelligent Management System). All products share a proprietary 'AI Cloud Brain + Robot Platform' architecture spanning edge gateway AI hardware to cloud SaaS, sold directly to enterprise and government customers across healthcare, lottery retail, commercial cleaning, education, and construction-safety verticals.
Product overview
Smart Dynamics (深圳市神州云海智能科技有限公司) offers an integrated portfolio of AI-powered service robots and industry-specific software platforms under the 'AI Cloud Brain + Robot Platform + Industry Solutions' framework. The product lineup centers on three robot categories: (1) AI Customer Service Robot (艾娃) for hospitals, banks, and public spaces; (2) IQX70B Commercial Floor Cleaning Robot as the world's first mass-produced fully autonomous floor cleaning robot; and (3) Smart Lottery Terminals spanning three generations of display cabinets and portable terminals. These are supported by a suite of software platforms including the Smart Education Management Analysis System, Smart Medical Cloud Platform, Smart Lottery AIoT Cloud Platform, and Cloud Platform Intelligent Management System. All products share the company's proprietary AI cloud brain technology enabling perception, decision-making, execution, and interaction capabilities, with scenario-specific adaptation across cleaning, medical, lottery retail, education, and customer service verticals.
Differentiator
Problem solved
Functional benefit
Brands
- 艾娃: 商用服务机器人品牌，包括艾娃客服机器人、艾娃智能清洁机器人、艾娃智能导诊机器人等室内服务型机器人产品线。
- IQX70B
Products and services
- AI Customer Service Robot (艾娃 / Aiwa) Indoor service robot deployed in hospitals, exhibition halls, banks, government lobbies, and libraries for visitor reception, business consultation, and information guidance. Combines face recognition and voice interaction; the medical version (Aiwa Smart Triage Robot) supports pre-examination, department/expert lookup, registration, and health education for nearly 1,000 diseases.
Quantifiable outcome
- 导诊挂号效率提升50%
- +5 more outcomes
Companies that use Smart Dynamics
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
Smart Dynamics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability15 records
Feature5 records
Smart Dynamics partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, major and minor.
- 中国电子云core神州云海与中国电子云在北京签署全面战略合作协议，共建「AI创新应用联合实验室」。围绕智能服务机器人、AI视觉分析、联合算法优化及行业解决方案孵化，共同推进「人工智能+」在产业与经济中落地。
- 云天励飞core2024年6月云天励飞董事长兼CEO陈宁博士带领核心团队到访神州云海，双方就技术、市场、资本、企业管理等领域展开深度研讨，将在智慧空间和智慧清洁等场景进行深度合作。
- 全球最大专业清洁设备企业major2023年10月，神州云海智慧清洁与全球最大专业清洁设备企业建立战略合作。
- 科大讯飞core2018年神州云海与科大讯飞联合打造「晓医」导诊系统，基于AI+软件+交易结算+医院信息化系统实现闭环，是唯一实现导诊业务闭环的机器人系统。
- 联合国气候变化框架公约大会 (COP)minor2015年12月艾娃客服机器人在联合国气候大会面世，展示中国AI机器人技术。
- 古巴经贸代表团minor2024年5月古巴经贸代表团到访神州云海，了解公司在零售、清洁领域的创新成果，为中古两国经贸合作打下基础。
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
Smart Dynamics competitors and assessment
Company assessmentDirect peers
- OrionStar (Yixian): Subsidiary of Cheetah Mobile focused on AI service/concierge robots for retail, hospitality and government lobbies; closely comparable to Smart Dynamics' 艾娃 customer service robot use cases.
- Keenon Robotics: Shanghai-based service robotics company focused on food-service and hospitality delivery robots; comparable to Smart Dynamics' service and cleaning verticals in deployment environments and customer base.
- Pudu Robotics: Shenzhen-based commercial service robot maker delivering delivery, cleaning, and reception robots to restaurants, hotels, and hospitals; competes directly with the 艾娃 service line and IQX70B cleaning line.
- Gaussian Robotics: Chinese commercial cleaning robot maker (headquartered in Shanghai), directly overlapping with Smart Dynamics' IQX70B product in factories, malls, hospitals, and airports with similar autonomy stack and SLAM-based navigation.
- Yunji Technology: Beijing-based hotel and hospital service robot specialist; comparable in service-robot deployment model and target verticals (hotels, hospitals) to Smart Dynamics' AI customer service robot.
Broad incumbents
- SoftBank Robotics: Global humanoid/service-robotics incumbent behind Pepper and Whiz; comparable in service-robot deployment across retail, hospitality, and healthcare, with a much broader international footprint.
- UBTECH Robotics: Hong Kong-listed humanoid and service robotics incumbent with broader portfolio across education, logistics, and consumer; overlaps Smart Dynamics on humanoid form-factor service robots but at much larger scale.
- ECOVACS Commercial: Commercial arm of consumer cleaning giant ECOVACS; comparable in commercial floor-cleaning robots but backed by the parent brand's massive R&D and channel scale.
Emerging players
- Diligent Robotics: US-based maker of the Moxi hospital delivery robot; comparable medical-institution service robotics use case (hospitals, deliveries, front-line staff augmentation) but geographically focused on US.
- Knightscope: US-listed autonomous security and patrol robot maker for commercial facilities; comparable autonomous-navigation robot hardware/software model in commercial indoor environments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Smart Dynamics compliance and trust
Trust signalCompliance7 records
Smart Dynamics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart Dynamics leadership team
Management profileNumber of profiles
Profiles3 records
Smart Dynamics funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart Dynamics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart Dynamics
What does Smart Dynamics do?
Smart Dynamics develops and sells AI-powered commercial service robots (Aiwa customer-service robot, IQX70B autonomous floor-cleaning robot, Xiaoyi medical-triage robot, multi-generation smart lottery terminals) and supporting vertical software platforms (Smart Education Management System, Smart Medical Cloud Platform, Smart Lottery AIoT Cloud, Cloud Intelligent Management System). All products share a proprietary 'AI Cloud Brain + Robot Platform' architecture spanning edge gateway AI hardware to cloud SaaS, sold directly to enterprise and government customers across healthcare, lottery retail, commercial cleaning, education, and construction-safety verticals.
Is Smart Dynamics a public or private company?
Smart Dynamics is a private company. It is classified as venture growth investor backed and is currently operating.
When was Smart Dynamics founded?
Smart Dynamics was founded in 2015. It employs 101 to 250 people.
Where is Smart Dynamics based?
Smart Dynamics is headquartered in Shenzhen, China, in the Asia region.
How does Smart Dynamics make money?
Three revenue lines are on record. AI+机器人行业解决方案及硬件销售 is the primary driver. The others are 软件平台服务与运维 and 彩票销售终端运营授权.
Who are Smart Dynamics's main competitors?
Direct peers on record are OrionStar (Yixian), Keenon Robotics, Pudu Robotics, Gaussian Robotics and Yunji Technology. Broad incumbents are SoftBank Robotics, UBTECH Robotics and ECOVACS Commercial. Emerging players are Diligent Robotics and Knightscope.
Does Smart Dynamics have an API?
No public API is recorded for Smart Dynamics.
What industry is Smart Dynamics in?
Smart Dynamics's product category is AI Service Robotics. Its primary akta.pro industry code is HDAAAIAB, Service & Hospitality Robots, with a secondary code of HDAAAIAK, Robot Software, Autonomy Stacks & Simulation (ROS, digital twins). Its NAICS code is 3333 and its SIC code is 7373.