TierFive
TierFive is a U.S. document imaging and records management services firm that scans, converts, hosts, and stores documents for regulated enterprises and government agencies across healthcare, education, legal, financial, and other verticals.
- Company typePrivate
- Founded2005
- HeadquartersLas Vegas, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What TierFive does
TierFive Solutions Group, Inc. is a privately held document imaging and records management services company founded in 2005 and headquartered in San Dimas, California, with corporate/legal operations registered in Las Vegas, Nevada. The firm converts physical paper, microfilm, microfiche, aperture cards, 35mm slides, and large-format documents into searchable electronic formats (PDF, TIFF, PNG), and provides end-to-end records lifecycle services: scan-on-demand and mail-room scanning, certified document destruction, physical record storage, cloud-hosted document management, scanner maintenance, and complementary Managed IT and Managed Print services. The technology stack is built around Canon imageFORMULA scanner hardware (DR-M260, DR-C225 II, DR-S150) combined with OCR for searchable PDF generation and cloud-hosted document management; the company has additionally launched LobbyCenteral, a SaaS-style visitor management product extending the portfolio beyond pure imaging services.
The customer base is organized along eight regulated verticals — Government, Healthcare, Education, Insurance, Legal, Financial, Manufacturing, and Retail & Hospitality — with a security and compliance posture that is unusually broad for a firm of this size (SOC 2 Type II, ISO 27001, HIPAA, HITECH, HITRUST CSF, FDA 21 CFR Part 11, CJIS, FISMA, ITAR/NAVY PII, FERPA, FINRA, PCI DSS, GDPR, DOL ERISA, CLETS, CADOJ Live Scan, CDIA+, ECMp, CaptureP, FADGI, E-Verify, PBSA). TierFive's go-to-market is sales-led and consultative, anchored on free consultation requests, an ROI calculator, a quote builder, and direct phone sales; a partner portal supports reseller and VAR channels. Revenue derives from project-based professional services (scanning and conversion), recurring cloud document hosting and storage subscriptions, and managed IT, managed print, and scanner maintenance contracts. Pricing is custom quote-based with no public tiers, based on page volume, document type, format, and turnaround. The company employs 11–50 people, has no disclosed external funding, and operates nationwide in the United States with enhanced local service in California, Nevada, Arizona, New Mexico, and Texas.
TierFive firmographics
Firmographics- Name
- TierFive
- Legal name
- TierFive Solutions Group, Inc.
- Website
- https://tierfive.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TierFive is a U.S. document imaging and records management services firm that scans, converts, hosts, and stores documents for regulated enterprises and government agencies across healthcare, education, legal, financial, and other verticals.
- Ownership category
- akta.pro rank
TierFive industry classification
Industry- Product category
- Document Imaging Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Libraries and Archives (51921)
- SIC
- Miscellaneous Publishing (2741)
- akta.pro primary industry
- Content Conversion, Digitization & LMS/SCORM/xAPI Packaging (EDAGAKAL)
- akta.pro secondary industries
- Confidential Document & Media Destruction (On-site Shredding Programs) (BPABALAI), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)
Keywords
Where TierFive is headquartered
LocationHeadquarters
- HQ city
- Las Vegas
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TierFive business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Document Scanning Services: Project-based document digitization converting physical paper to digital formats (PDF, TIFF, PNG). Pricing based on page volume and document type. Includes onsite scanning, offsite scanning, and scan-on-demand options.
- Microfilm Conversion: Digitization of legacy microfilm, microfiche, aperture cards, and slide media to modern digital formats.
- Document Storage & Hosting: Ongoing storage services for physical records and cloud-hosted digital document management with subscription-like recurring revenue from managed services.
- Scanner Maintenance Services: Preventive and corrective maintenance services for document scanners to ensure equipment reliability.
- Managed IT Services: IT infrastructure management supporting business continuity and digital transformation initiatives.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Custom project-based pricing determined by document volume, format requirements, and service type (onsite vs offsite scanning). |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
TierFive product offering
Product offeringCore offering
TierFive provides document scanning, microfilm conversion, and large format scanning services that convert physical paper and microform records into searchable electronic files (PDF, TIFF, PNG). The company also offers document storage, cloud-hosted document management, certified shredding, scanner maintenance, and managed IT/print services to support end-to-end records lifecycle needs for regulated organizations.
Product overview
TierFive provides document imaging and information management services through a portfolio of core scanning and conversion services paired with supporting storage, hosting, and IT offerings. The core service suite includes Document Scanning, Microfilm Conversion, Large Format Scanning, and Digital Transformation, which convert physical documents and microforms into searchable digital formats. These are supported by Document Shredding, Document Storage, Document Hosting, and Scanner Maintenance as add-on services for complete records management. The company also offers business process services including Data Conversion, Data Entry Services, Managed IT Services, and Managed Print Services. Additionally, TierFive distributes related hardware products (Canon document scanners) and offers a software product called LobbyCenteral for visitor management. An ROI Calculator tool is available for prospect engagement.
Differentiator
Problem solved
Functional benefit
Products and services
- Document Scanning Converts physical paper documents into searchable electronic files such as PNG, PDF, or TIFF formats, including medical records, student records, legal files, and financial records. Service is offered onsite and offsite with scan-on-demand options.
- Microfilm Conversion Digitizes microform archives including microfilm, microfiche, aperture cards, roll film, and 35mm slides into electronic formats for preservation and accessibility.
- Large Format Scanning Converts large-format drawings and technical documents into electronic files, supporting engineering blueprints and oversized documents up to 11" x 17".
- Document Shredding Secure certified document destruction services with certificate of destruction provided upon completion.
- Document Storage Physical record storage solutions enabling organizations to securely store archive boxes with managed retention.
- Document Hosting Cloud-hosted document management enabling remote access, searchability, and secure delivery of digitized documents.
- Scanner Maintenance
Companies that use TierFive
Customer profileSegments8 records
Ideal customer profiles5 records
TierFive technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
TierFive partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CanoncoreCanon is a technology partner providing imageFORMULA document scanner hardware including DR-M260, DR-C225 II, and DR-S150 models. TierFive utilizes Canon scanners for high-volume document digitization operations and features Canon products on their blog and marketing materials.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
TierFive competitors and assessment
Company assessmentBroad incumbents
- Iron Mountain: Global records management and information services incumbent offering physical storage, secure shredding, document digitization, and data management. Directly overlaps TierFive's scanning, microfilm, storage, and destruction services at enterprise and government scale, but operates a much broader portfolio beyond TierFive's niche.
- DocuWare: Cloud document management and workflow automation platform serving mid-market and enterprise customers across regulated industries. Overlaps with TierFive's cloud document hosting and digital transformation services, though DocuWare is a software vendor that competes for the same end-customer digitization budget.
- Ricoh Document Services: Major document management and managed services vendor offering document scanning, capture, managed print, and digital workflow solutions. Comparable to TierFive across scanning, MPS, and digital transformation, but bundled inside a much larger hardware and services portfolio.
Direct peers
- Secure Records Solutions: Provider of document scanning, microfilm conversion, and secure destruction services to businesses and government agencies. Directly comparable to TierFive on the full document lifecycle (capture to destruction), with overlapping regulatory-compliance positioning.
- Imageapi: Document scanning and microfilm conversion services provider focused on government, legal, and enterprise clients. Direct comparable on core digitization and microfilm conversion services with similar compliance-driven go-to-market.
- Datafinity: Document scanning and digital conversion services firm serving healthcare, legal, financial services, and government. Comparable to TierFive across document scanning, microfilm conversion, cloud hosting, and HIPAA/FERPA-compliant workflows for regulated verticals.
- ScanCafe: Document scanning service specializing in photo, film, and document digitization for consumers and small businesses. Closely comparable core service (physical-to-digital conversion) and similar project-based pricing, though TierFive skews more heavily to B2B/government and microfilm while ScanCafe focuses on consumer media.
- Earthwise Document Solutions: US-based document scanning and conversion services provider targeting regulated industries (legal, healthcare, financial). Direct overlap with TierFive on paper-to-digital conversion, microfilm scanning, and secure cloud hosting, with similar vertical focus and project-based engagement model.
Regional players
- CPSI (Coast to Coast Computer Products): Managed services and document solutions provider offering managed print, document scanning, and IT services across the western US. Comparable to TierFive on MPS, scanning, and managed IT, with stronger regional density in overlapping California/Nevada territory.
Emerging players
- FilesAnywhere: Cloud document management and storage platform providing online file hosting and collaboration. Comparable to TierFive's cloud-hosted document management offering, though FilesAnywhere is software-only rather than a scanning services provider; useful as a downstream platform peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks1 record
Key highlights7 records
Customer concentration
TierFive social profiles
Digital presenceTierFive compliance and trust
Trust signalCompliance13 records
TierFive financial estimates
Financial estimateRevenue estimate
Valuation estimate
TierFive leadership team
Management profileNumber of profiles
Profiles3 records
TierFive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TierFive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TierFive
What does TierFive do?
TierFive provides document scanning, microfilm conversion, and large format scanning services that convert physical paper and microform records into searchable electronic files (PDF, TIFF, PNG). The company also offers document storage, cloud-hosted document management, certified shredding, scanner maintenance, and managed IT/print services to support end-to-end records lifecycle needs for regulated organizations.
Is TierFive a public or private company?
TierFive is a private company. It is classified as unknown and is currently operating.
When was TierFive founded?
TierFive was founded in 2005. It employs 11 to 50 people.
Where is TierFive based?
TierFive is headquartered in Las Vegas, United States, in the North America region.
How does TierFive make money?
Five revenue lines are on record. Document Scanning Services are the primary driver. The others are microfilm Conversion, document Storage & Hosting, scanner Maintenance Services and managed IT Services.
Who are TierFive's main competitors?
Broad incumbents on record are Iron Mountain, DocuWare and Ricoh Document Services. Direct peers are Secure Records Solutions, Imageapi, Datafinity, ScanCafe and Earthwise Document Solutions. CPSI (Coast to Coast Computer Products) is listed as a regional player. FilesAnywhere is listed as an emerging player.
Does TierFive have an API?
No public API is recorded for TierFive.
What industry is TierFive in?
TierFive's product category is Document Imaging Services. Its primary akta.pro industry code is EDAGAKAL, Content Conversion, Digitization & LMS/SCORM/xAPI Packaging, with a secondary code of BPABALAI, Confidential Document & Media Destruction (On-site Shredding Programs). Its NAICS code is 518210 and its SIC code is 2741.