Glasir Games Pty Ltd

What Glasir Games Pty Ltd does

Glasir Games Pty Ltd operates under the brand Soulbotix and is an Australia-based, privately held company developing Soulbotix Assist, an AI-powered digital human platform. The platform enables businesses to deploy lifelike AI avatars that conduct real-time voice and text conversations with end customers, grounded in customer-uploaded knowledge bases (product manuals, PDFs, CSVs, DOC files) via retrieval-augmented generation. The company offers 12 pre-built avatars with multilingual voice customization, a native Windows 11 desktop and kiosk application, and a Chat Embed for Website feature. The primary stated use case is hospitality and entertainment venues (bars, restaurants) where avatars handle menu queries, recommendations, and venue information requests, with broader applicability to any customer-facing information delivery scenario.

The underlying technology stack is assembled primarily from third-party providers: large language model capabilities (per the firm's description, ChatGPT-powered) drive conversational understanding, ElevenLabs provides voice synthesis as a required dependency for all avatar voice output, and the company's own contribution is the integration layer, the avatar library, the Windows-native application, and the knowledge base ingestion pipeline. The product requires substantial client-side hardware (minimum Intel i7 CPU and NVIDIA RTX 4070 with 12GB VRAM) for the desktop/kiosk application, which constrains deployment contexts.

The business model is subscription SaaS with four tiers: Free, Starter at $29/month, Growth at $99/month, and Enterprise (contact pricing, multi-year contracts). Revenue streams include tiered subscription fees with credit-based AI usage allocations, white-glove enterprise contracts with sovereign server options and custom branding, and optional kiosk hardware sales. Distribution is self-serve digital via website download for SMB tiers, with contact-based direct sales for Enterprise. The company has a 1-10 person headcount, is based in Brisbane, Australia, and has no disclosed external funding, no named customers, no patents, and minimal public social presence (YouTube and Discord).

Name

Glasir Games Pty Ltd

Legal name

Soulbotix Pty Ltd

Website

https://soulbotix.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Glasir Games Pty Ltd (operating as Soulbotix) develops Soulbotix Assist, an AI digital human platform that deploys lifelike conversational avatars for businesses, primarily serving hospitality and entertainment venues with customer-facing voice and text interactions powered by uploaded knowledge bases.

Ownership category

akta.pro rank

Product category

AI Avatar & Conversational AI Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)

akta.pro secondary industry

AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• AI avatar platform
• Digital human software
• Conversational AI kiosks
• RAG chat solutions
• AI customer service

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS (Tiers): Tiered subscription model with Free (limited), Starter ($29/mo), Growth ($99/mo), and Enterprise (contact for pricing) tiers. Revenue generated through recurring monthly subscriptions with AI credit allocations per tier.
2. Enterprise Custom Solutions: White-glove support, custom branding, and unlimited scale for enterprise deployments. Revenue from bespoke enterprise contracts.
3. Kiosk Hardware Sales: Optional kiosk hardware available on request for physical deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Soulbotix Assist is an AI Digital Humans platform that lets businesses upload product manuals, PDFs, CSVs, and DOC files as a knowledge base and deploy 12 pre-built lifelike avatars that listen via microphone, think via AI, and respond via text-to-speech for customer-facing interactions. Deliverables include a native Windows 11 desktop and kiosk application, a Chat Embed widget for websites, and optional kiosk hardware for physical venue deployments.

Product overview

Soulbotix offers Soulbotix Assist as a unified AI Digital Humans platform with RAG (Retrieval-Augmented Generation) chat solutions. The core platform allows businesses to upload knowledge bases (product manuals, PDFs, CSVs, DOC files) and deploy lifelike AI avatars that speak the brand's voice and answer customer questions. The Windows Application is a native desktop/kiosk deployment option providing real-time voice conversation. The Chat Embed for Website feature extends avatar capabilities to web properties. Pricing tiers (Free, Starter at $29/month, Growth at $99/month, and Enterprise) offer progressively more AI configurations, knowledge bases, and credits.

Differentiator

Problem solved

Functional benefit

Products and services

• Soulbotix Assist AI Digital Humans platform that lets businesses upload product manuals, PDFs, CSVs, and DOC files as a knowledge base and deploy 12 pre-built lifelike AI avatars that listen via microphone, think via AI, and respond via text-to-speech for customer-facing Q&A. Sold via tiered SaaS subscriptions (Free, Starter $29/mo, Growth $99/mo, Enterprise).

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature4 records

Partnerships

One partnership is on record.

• Eleven LabscoreTechnology or IntegrationRequired third-party voice synthesis partner. Users must create Eleven Labs account to manage voices across all avatars. Eleven Labs provides the voice technology powering the multilingual voice customization for all 12 lifelike avatars. This is a critical dependency - the product cannot function without Eleven Labs voice services.

Recent moves6 records

Expansion highlights5 records

Direct peers

• HeyGen: HeyGen is an AI avatar video and conversational avatar platform targeting enterprise sales, marketing, and customer communication. Its interactive avatar product targets the same customer-service/venue deployment niche as Soulbotix.
• D-ID: D-ID offers an AI video/avatar generation platform with a developer API for embedding talking avatars into apps and customer experiences. Soulbotix's avatar deployment to kiosk, desktop, and chat embed overlaps directly with D-ID's conversational avatar use cases.
• Soul Machines: Soul Machines is a pioneer in lifelike digital humans for enterprise customer service, marketing, and education. Soulbotix competes head-on with a lighter, SaaS-style implementation of the same digital-human-for-customer-service model.
• Uneeq: Uneeq builds digital humans for customer service, sales, and employee experience — directly overlapping with Soulbotix's avatar-led customer interaction thesis. Both companies wrap a lifelike avatar around a knowledge base and deploy to web/kiosk channels.
• Synthesia: Synthesia is the leading enterprise AI avatar video platform, now expanding into interactive avatars for customer-facing use cases. It represents the well-capitalized, enterprise-grade benchmark Soulbotix is competing against in digital human deployments.
• Tavus: Tavus builds conversational AI avatars and personalized video agents for sales and customer engagement. Its developer-friendly, API-first approach is closely comparable to Soulbotix's avatar-plus-knowledge-base deployment model.

Broad incumbents

• Google: Google's Contact Center AI, Dialogflow, and Gemini-based voice/avatar capabilities provide a broad enterprise alternative for conversational customer service. As a horizontal incumbent, Google competes for the same AI-driven customer interaction workloads.
• Microsoft: Microsoft offers Azure Bot Service, Power Virtual Agents, and Nuance-powered conversational AI for contact centers, plus native avatar capabilities via Azure. It is a broad incumbent that competes for the same enterprise conversational-AI budgets Soulbotix targets.

Emerging players

• Character.AI: Character.AI operates a consumer-facing conversational character platform demonstrating mainstream demand for lifelike AI personas. While not enterprise-focused, it validates the broader AI avatar category Soulbotix targets.
• Inworld AI: Inworld builds AI characters with configurable voices and personas for interactive applications. While focused on games/entertainment, the underlying voice + character stack addresses similar customer-facing avatar use cases to Soulbotix.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@soulbotix
• LinkedInlinkedin.com/company/soulbotix

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glasir Games Pty Ltd