What Vialink does

Vialink Telecomunicações Ltda. is a privately held Brazilian technology and engineering services company headquartered in Rio de Janeiro, founded in 1994 by Claudio Sá de Abreu. The company operates across five service pillars: Conectividade & Segurança (dedicated links, corporate internet, network management and security, structured cabling); Nuvem e Dados (corporate email, hosting, secure file storage on proprietary infrastructure); Offsite (NBR 11.515 / NBR 15.247 certified vault backup with 24/7 logistics); Serviços de Engenharia (thermographic inspection, SPDA audits under NBR 5419, workplace safety inspections); and WiFi e Rede para Eventos (high-density WiFi and on-site technical support for events). A sixth stream covers custom software development, producing domain-specific systems such as ViaWMS (warehouse management), hospital scheduling (SECONCI, 95% same-day resolution), yard management (80% queue reduction), Juris legal practice management, and ViaCrypt secure messaging; ViaWMS was spun off in 2016 as Zatio Soluções Logísticas.

The business model is enterprise-focused and sales-led: customers reach Vialink via phone, WhatsApp, or web forms for quote-based direct specialist consultation, with no self-serve or automated sales motion. Revenue is a mix of recurring subscriptions (connectivity, cloud, offsite) and project-based professional services (engineering inspections, event infrastructure, custom development). Named enterprise clients include Maracanã, Shell, Nike, Supervia, Pré-Sal Petróleo (PPSA), Supermercados Princesa, NBA House Rio, Vibra Energia, SECONCI, and Wladimyr Jung Advogados, with marquee event engagements including the G20 Leaders' Summit 2024 and Rio Innovation Week 2023. The company is founder-owned and operated exclusively in Brazil, with no disclosed external funding, institutional investors, or parent structure; CNPJ 97.468.425/0001-61, LGPD-compliant.

Name

Vialink

Legal name

Vialink Telecomunicações Ltda.

Website

https://vialink.com.br

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Vialink is a Rio de Janeiro-based telecom and IT services company founded in 1994 that delivers enterprise connectivity, network security, cloud infrastructure, certified offsite backup, engineering inspections, high-density event WiFi, and custom software to mid-market and enterprise clients across Brazil.

Ownership category

akta.pro rank

Headquarters

HQ city

Rio De Janeiro

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Conectividade & Segurança: Dedicated links, corporate internet access, network management and security. Provides dedicated bandwidth with physical and logical redundancy and SLA commitments.
2. Nuvem e Dados: Corporate email with custom domain, hosting, secure file storage and sharing. Own infrastructure, not dependent on third parties.
3. Offsite / Backup: Offsite backup with physical storage in certified vault, 24/7 collection/delivery, and secure destruction of technology assets.
4. Serviços de Engenharia: Technical inspections and reports: thermographic surveys, SPDA (lightning protection) compliance reports, and workplace safety inspections.
5. WiFi e Rede para Eventos: Internet, cabling and WiFi infrastructure for events of any size, including installation, on-site technical team, and high-density user support.
6. Desenvolvimento de Sistemas Sob Medida: Custom system development including WMS, hospital scheduling, yard management, legal management, and secure communication systems. Validated with clients and can become products.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Vialink provides enterprise connectivity, network security, cloud and data services, offsite backup with certified vault storage, engineering inspection services (thermography, SPDA, workplace safety), and high-density WiFi infrastructure for events. The company also develops custom software systems for clients. Operations are based in Rio de Janeiro, Brazil, with direct human-led sales and support, targeting enterprises that require reliable, SLA-backed infrastructure.

Product overview

Vialink operates as a multi-pillar service platform rather than a single unified product. The company offers five core service categories: (1) Conectividade & Segurança — dedicated links, corporate internet, network management, and structured cabling; (2) Nuvem e Dados — corporate email, hosting, and secure file storage; (3) Offsite — backup offsite, certified vault storage, and secure data destruction; (4) Serviços de Engenharia — thermographic inspections, SPDA audits, and workplace safety inspections; and (5) WiFi e Rede para Eventos — high-density WiFi and network infrastructure for events. Beyond these service pillars, Vialink has developed custom software systems including ViaWMS (a warehouse management system that originated the spinoff Zatio Soluções Logísticas in 2016), SECONCI medical scheduling, yard management, legal practice management (Juris), and ViaCrypt secure communications. The portfolio ranges from infrastructure services to bespoke software development validated with enterprise clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Conectividade & Segurança (Connectivity & Security) Dedicated links, corporate internet access, network management and monitoring, and structured cabling for industrial and office environments. Provides dedicated bandwidth with physical and logical redundancy and SLA commitments for enterprises that cannot afford downtime.
• Nuvem e Dados (Cloud & Data)

Quantifiable outcome

• 20% reduction in delivery timelines for construction sites using ViaWMS
• +2 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• Montreal InformáticacoreStrategic or Co-development Partner · 1 January 2023Partnership with Montreal Informática for Rio Innovation Week 2023, where Vialink provided internet for the entire event. Montreal is a customer and strategic partner for technology events.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Hughes Brasil (Hughes Network Systems): Brazilian satellite connectivity and managed network services provider. Comparable to Vialink in offering enterprise connectivity (often in regions where terrestrial fiber is constrained), though via a different technology stack.
• Zatio Soluções Logísticas: Spun off from Vialink in 2016 to commercialize the ViaWMS warehouse management system. Directly comparable as a Vialink-incubated entity operating in logistics software — a useful comparable for Vialink's productization optionality.

Direct peers

• Lumen Brasil (formerly CenturyLink): Enterprise connectivity, networking, and managed services provider in Brazil. Overlaps with Vialink's dedicated links, network security, and corporate internet offerings for mid-market and enterprise customers.
• Vogel Telecom: Brazilian telecom operator with fiber footprint and enterprise services including dedicated internet and data center connectivity. Closely comparable to Vialink on dedicated connectivity for B2B customers in regional markets.
• Desktop (now part of Totvs ecosystem): Brazilian managed services and IT infrastructure provider offering connectivity, cloud, and security to SMEs and mid-market. Comparable to Vialink in serving Brazilian enterprises with bundled telecom + IT services.
• Algar Telecom: Brazilian regional telecom operator providing enterprise connectivity, cloud, and managed services, primarily in the interior of Brazil. Comparable to Vialink as a non-Tier-1 carrier focused on B2B clients and value-added IT services.

Broad incumbents

• Vivo (Telefônica Brasil): Brazil's largest telecom carrier offering fixed broadband, mobile, enterprise connectivity, cloud, and security. A broad incumbent that competes with Vialink across nearly every service pillar but with vastly greater scale.
• Embratel (Claro Empresas): Major Brazilian enterprise telecom carrier (part of América Móvil/Claro) providing dedicated links, data center, cloud, and managed services. Competes head-on with Vialink on enterprise connectivity and managed network services.
• TIM Brasil: Major Brazilian telecom carrier offering fixed and mobile enterprise services, cloud, and IoT. A broad incumbent competing for the same enterprise IT wallet as Vialink.

Regional players

• América Net: Brazilian ISP and telecom operator with strong regional presence. Comparable as a B2B connectivity provider, though Vialink is more concentrated in Rio and more service-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/vialink
• Facebookfacebook.com/vialink

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vialink