What CodeBlue Technology does

CodeBlue Technology is a Virginia-based managed IT services provider founded on January 1, 2003 by Trey Hayden and headquartered in Mechanicsville, with a secondary office opened in Warsaw in 2025. The firm delivers a comprehensive, full-stack technology platform to small and mid-sized businesses across the mid-Atlantic, encompassing managed IT, cybersecurity, private and public cloud hosting, VoIP/unified communications, premise security (IP cameras and access control), data cabling, mobile device management, and hardware-as-a-service. As of the most recent reporting it serves over 550 active clients with a staff of roughly 30, has no disclosed external funding, and is privately controlled by its founder-CEO.

Its core technology is organized around three proprietary centers of gravity: the CodeBlue Cloud private cloud infrastructure — a SOC2 Type II compliant data center in Richmond with N+1 redundant cooling, FM-200 fire suppression, biometric access, and a 72-hour diesel backup generator; the CodeBlue Cloud Voice platform built on Zultys unified communications hardware supporting premise-based, cloud-hosted, and hybrid deployments with HIPAA-compliant variants; and an integrated premise-security stack combining IP cameras (up to 8MP resolution with 30-day retention), smart access control, and Verizon-powered 4G/5G cellular cameras. Layered on top are Veeam-based backup and disaster recovery, risk and vulnerability scanning, MDM across iOS/Android/Mac/PC, and vCIO advisory services. The company's SOC2 Type II certification, DCJS contractor certification (ID 11-16835), and Microsoft Certified Solutions Partner status (top 5% of MSPs) anchor its right to win in regulated verticals.

The business model is predominantly subscription and recurring-revenue: monthly managed-services contracts, hardware-as-a-service equipment rentals, per-seat VoIP, and recurring cloud-hosting subscriptions, augmented by project-based professional services revenue from cabling, installation, on-site support, and cloud migration work. Go-to-market combines direct field sales (IT Solutions Consultants and Client Relationship Coordinators), inside sales driven by website forms and free risk assessments, a Virginia contractor and installer partner program, and a national on-site partner network across all 50 states. Pricing is quote-based and not publicly disclosed. Customers are SMBs concentrated in healthcare, legal, manufacturing, professional services, and government/public-sector accounts.

Name

CodeBlue Technology

Legal name

CodeBlue Technology

Website

https://codebluetechnology.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

CodeBlue Technology is a Virginia-based managed IT services provider founded in 2003, delivering integrated managed IT, cybersecurity, private cloud hosting, VoIP, and premise security solutions to over 550 small and mid-sized businesses across the mid-Atlantic region.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

Keywords

• Managed IT services
• Cybersecurity solutions
• Private cloud hosting
• VoIP services
• Premise security systems

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Managed IT Services: Recurring monthly managed services covering help desk support, network monitoring, cybersecurity, asset management, monthly analytics, vCIO advisory, and vendor/renewals/licensing management. Revenue is recurring and subscription-based, billed monthly or annually per customer contract.
2. Hardware and Equipment Sales: Sale of IT equipment including servers, networking hardware, firewalls, security cameras, access control hardware, VoIP phones, and cabling supplies. One-time revenue from equipment procurement and installation.
3. Provided Equipment (Hardware as a Service): Equipment provided as a monthly service (HaaS model) including firewalls, security cameras, VoIP phones, and wireless access points. Includes warranty support, CodeBlue support, lifecycle replacement, and monitoring/maintenance bundled into a single monthly payment.
4. Data Center / Cloud Hosting Services: Private cloud hosting (virtual servers, storage), hardware hosting (rack unit, half rack, full rack), disaster recovery design, and public cloud (Azure) integration. Revenue is recurring based on resource consumption and service tier.
5. VoIP / Voice Services: Cloud voice system, premise VoIP, SIP trunking, call center solutions, business SMS/texting, conference room solutions, and phone hardware. Revenue includes both recurring subscription (per-user) and usage-based metered components.
6. Professional Services: On-site technical support, VoIP installation, data cabling (new construction and existing structures), data room build-out, premise security installation, and IT project management. Billed as one-time or project-based services.
7. Premise Security Services: IP security camera systems, access control systems, cellular camera solutions, managed access control, and premise security monitoring. Mix of one-time installation and recurring managed service contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

CodeBlue Technology is a Managed IT Services Provider (MSP) delivering a comprehensive, single-vendor technology solution for small and mid-sized businesses. Its core offering bundles managed IT services (help desk, monitoring, vCIO), private and public cloud hosting, Zultys-based VoIP/telephony, cybersecurity (risk assessment, vulnerability scanning, backup, training), premise security (IP cameras, access control, cellular cameras), and low-voltage data cabling — sold predominantly as recurring subscriptions backed by project-based installation and Hardware-as-a-Service options.

Product overview

CodeBlue Technology is a Managed IT Services Provider (MSP) delivering a comprehensive, unified portfolio of IT and technology solutions for small and mid-sized businesses. The offering is structured as a platform-plus-services model combining managed IT, cybersecurity, cloud hosting (private and public), voice/VoIP communications, premise security (cameras and access control), data cabling, and mobile device management. The core platform centers on CodeBlue Cloud (private cloud hosting) and CodeBlue Cloud Voice (VoIP phone systems built on Zultys technology), supplemented by professional services including data center hosting, hardware-as-a-service, disaster recovery, risk assessment, and on-site support. The company serves healthcare, legal, manufacturing, and professional services industries across the mid-Atlantic region.

Differentiator

Problem solved

Functional benefit

Brands

• CodeBlue Cares: Non-Profit Community Foundation operated by CodeBlue Technology, focused on community charitable initiatives such as Coats for Kids (donating 311 coats in 2018) and USO Ramen Drive (donating 12,024 ramen packages in 2024).
• CodeBlue Cloud

Products and services

• Managed IT Services Recurring managed IT subscription for small and mid-sized businesses covering monthly analytics, asset management, hardware health monitoring, ticket statistics reporting, help desk support, vCIO advisory, vendor/renewals/licensing management, and on-site technical support.
• Cyber Security Solutions Cybersecurity offerings including security training, data backup, risk assessment, and vulnerability scanning designed to protect business digital assets.
• Private Cloud Hosting (CodeBlue Cloud) Private cloud hosting providing tailored virtual server hosting, storage, and disaster recovery in a SOC2 Type II compliant data center with N+1 cooling, FM-200 fire suppression, biometric access, and 72-hour diesel backup; positioned as a stability-focused alternative to public cloud.
• Public Cloud Hosting (Azure) Microsoft Azure public cloud hosting services with consultation, Azure tenant alignment, migration, optimization, app hosting, file storage, and Microsoft 365 (Teams, SharePoint) integration support.
• Hardware Hosting (Colocation) Data center colocation services offering rack unit, half rack, and full rack options with power redundancy, shared or dedicated internet connectivity, managed maintenance, and geographic diversity for failover.
• VoIP / Cloud Phone System (CodeBlue Cloud Voice) Cloud-hosted VoIP phone system for 5 to 500+ employees with SIP trunking, visual voicemail, find/follow-me routing, iOS/Android mobile apps, business SMS, autodetecting disaster recovery, and HIPAA-compliant variant.
• Premise Phone System On-premise VoIP solution using Zultys hardware (MX-SE, MX-E series) providing full control, customization, and disaster recovery for businesses that prefer to own their phone system.
• SIP Trunking SIP voice trunking services providing unlimited lines, metered and pooled minute options, failover routing, fraud detection, and security for IP-PBX systems.
• Business SMS Text Messaging Business text messaging service allowing companies to send and receive SMS from their business telephone numbers with group management and SOC II compliance.
• Conference Room Solutions Complete conference room technology including video systems, audio solutions, projection, smart displays, TV walls, streaming, and content sharing compatible with Zoom, Microsoft Teams, Google Meet, Poly, BlueJeans, and GoToMeeting.
• IP Security Camera Systems Commercial IP security camera systems with Ethernet connectivity, mobile access, high-resolution capture (up to 8MP), 30-day storage retention, and professional installation by DCJS-certified technicians (DCJS ID 11-16835).
• Access Control Systems Smart door access control systems with biometric scanners, RFID cards, mobile credentials, single-platform management for unlimited doors, and holiday/emergency programming, installed and maintained by DCJS-certified technicians.
• Cellular Camera Solutions 4G/5G LTE cellular-connected security cameras for remote and mobile security, ideal for construction sites, traffic monitoring, and areas without stable internet infrastructure; delivered through partnership with Verizon Wireless.
• Data Cabling Services Professional low-voltage data cabling including Ethernet, coax, and fiber optic installation, with planning, project management, and Virginia code compliance; covers new construction, existing structure repair/expansion, and data closet build-out.
• Managed Access Control Service Recurring managed access control maintenance including controller software/firmware upgrades, key card creation and user management, holiday/weather/emergency door schedule changes, and sensor/lock/reader repair.
• Mobile Device Management (MDM) Cross-platform mobile device management for iOS, Android, Mac, and PC with agent-based certificate enrollment, data containerization, remote wipe, app management, and kiosk mode capabilities.
• Data Backup Services Managed backup services for PCs, servers, and cloud using Veeam technology with daily verification, disaster recovery planning, and backup destination hosting in CodeBlue's data center.
• Failover and Disaster Recovery Disaster recovery services including virtual environment recovery, temporary compute space, RTO/RPO planning, and application/data recovery for business continuity.
• Internet Services Sourcing Bandwidth sourcing and procurement service helping businesses find optimal internet packages, with project management for construction and contract negotiation support across multiple carrier partners.
• Starlink Installation Starlink satellite internet installation, configuration, network integration, redundancy setup, and ongoing support for business customers; alternative connectivity for remote locations where cellular is unreliable, integrated with cloud applications, VoIP, and failover scenarios.
• Provided Equipment (Hardware as a Service) Equipment-as-a-service program providing firewalls, security cameras, business phones, and wireless access points with warranty support, lifecycle replacement, and monitoring/maintenance bundled into a single monthly payment.
• Help Desk Support US-based help desk support with live, local engineers providing tier 1 and 2 technical resolutions via call-in, email, customer portal, and remote desktop support agent.
• On-Site Technical Support On-site technical support and installation services with national partnership coverage across all 50 states, coordinated and assured by CodeBlue for businesses outside the Virginia region.
• Risk Assessment Security risk and vulnerability scanning service with monthly, quarterly, and annual cadence options including on-premises internal scanners, computer-based discovery agents, hosted external scanners, HIPAA/PII data scanning, PCI compliance review, risk scoring, and actionable remediation plans.
• vCIO Services Virtual Chief Information Officer services providing strategic technology advisory including vendor management, project management, renewals management, onboarding/offboarding, and licensing management for SMBs without a full-time CIO.
• Unified Communications Call Center (Zultys ICC) Zultys Integrated Contact Center (ICC) solution with call recording, call attached data, multimedia queue, supervisor monitoring, and remote agent capabilities for inbound and outbound call operations.
• Data Closet Installation Data room and closet design, build-out, and organization including storage, power planning, cooling, access security, and monitoring solutions for SMB network rooms.
• IT Equipment Sales Sale of IT equipment including servers, networking hardware, firewalls, security cameras, access control hardware, VoIP phones, and cabling supplies, delivered as one-time hardware sales distinct from the Provided Equipment HaaS subscription.

Quantifiable outcome

• Google rating of 4.9 out of 5 based on 43 reviews
• +3 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Verizon WirelesscoreTechnology or IntegrationCodeBlue has partnered with the nation's largest cellular provider to deliver unified remote security solutions. CodeBlue and Verizon have joined forces to offer access to reliable 4G and 5G LTE networks for cellular camera solutions. CodeBlue provides full-service management and deployment ensuring FCC compliance for seamless cellular connectivity operations.
• Microsoft AzurecoreTechnology or IntegrationCodeBlue is a Microsoft Certified Solutions Partner providing Azure public cloud hosting, migration, optimization, app hosting, and file storage services. Offers Azure tenant alignment, integration support for Microsoft 365, Teams, and SharePoint, along with AI and automation security consultation.
• ZultyscoreTechnology or IntegrationCodeBlue deploys Zultys unified communications and VoIP platforms including the MX-SE, MX-E series for premise and cloud voice systems, and Zultys ICC contact center solution. Zultys products are offered as both cloud-hosted and premise-based deployments with full integration capabilities.
• Starlink (SpaceX)coreTechnology or IntegrationCodeBlue provides Starlink installation, configuration, network integration, redundancy setup, and ongoing support for business customers. CodeBlue acts as a local installer and manager for Starlink services, integrating satellite internet with business networks for cloud applications, VoIP, and failover scenarios.
• Internet Carrier PartnerscoreTechnology or IntegrationCodeBlue's data center is On-Net with multiple carriers: Century Link/Level 3, Comcast, Hurricane Electric, Lumos, Megaport, MBC Mid Atlantic Broadband, Packet Fabric, Windstream, Verizon, Segra. Enables private bandwidth solutions and geographic diversity for failover.
• Virginia Community OrganizationsminorOthersAffiliations include Mechanicsville Rotary Club, West Richmond Businessmen's Association, Mechanicsville Ruritan Club, International Rotary (Mechanicsville and Warsaw chapters), and VCU Alumni network. Community support includes Coats for Kids (311 coats donated 2018) and USO Ramen Drive (12,024 packages donated 2024).

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• IP Pathways: IP Pathways is a managed IT and cloud infrastructure provider serving SMB and mid-market organizations in the U.S. Comparable to CodeBlue in managed IT, private cloud, and infrastructure services delivery.
• Ntiva: Ntiva is a managed IT services provider offering managed IT, cybersecurity, cloud hosting, VoIP, and backup/DR to SMBs and mid-market customers across multiple U.S. regions. Directly comparable to CodeBlue in scope, customer segment, and delivery model, with greater geographic reach.
• Netgain Technology: Netgain is a managed IT, cloud hosting, and cybersecurity provider serving SMB and regulated-industry customers. Comparable to CodeBlue in combining private cloud infrastructure with managed services for compliance-sensitive verticals.
• Dataprise: Dataprise is a mid-Atlantic headquartered managed services and cybersecurity provider serving SMB and mid-market organizations. Closely comparable to CodeBlue in service portfolio, geographic footprint in the mid-Atlantic, and customer type.
• Atlantic.Net: Atlantic.Net is a hosting and managed services provider offering private cloud, dedicated hosting, managed security, and compliance-focused infrastructure. Comparable to CodeBlue in combining private cloud / data center operations with managed IT services for SMBs.
• Magna5: Magna5 is a managed IT, cybersecurity, and cloud services provider serving SMB and mid-market customers across multiple U.S. regions. Comparable to CodeBlue in service breadth and customer segment, formed partly through MSP roll-ups.
• Corsica Technologies: Corsica Technologies is a mid-Atlantic based managed IT and cybersecurity services provider. Comparable to CodeBlue in geographic focus, customer segment (SMB/mid-market), and service portfolio.

Broad incumbents

• Intermedia: Intermedia is a unified communications, cloud, and managed services provider serving SMBs and partners. Comparable to CodeBlue in its VoIP / cloud communications focus, though larger and channel-driven rather than direct-to-customer.
• Thrive: Thrive is a national managed services and cybersecurity provider with a similar full-stack MSP offering (managed IT, cloud, security, VoIP). Larger and more geographically diversified than CodeBlue, serving as a broad incumbent benchmark.
• CMIT Solutions: CMIT Solutions is a national franchise MSP network delivering managed IT, cybersecurity, and compliance services to SMBs. Comparable in customer segment and service scope, with broader national reach via its franchise model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/codebluenow
• Facebookfacebook.com/codebluetech
• LinkedInlinkedin.com/company/codeblue-technology-llc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CodeBlue Technology