MRX Solutions

What MRX Solutions does

MRX Solutions Corp. is a privately held Canadian software company founded in 2001 and headquartered in Burnaby, British Columbia. The company develops and sells practice management software and electronic health record (EHR) systems for chiropractic clinics, with secondary applications in physiotherapy clinics. The platform combines two flagship products—OfficeMaster (administrative, scheduling, and billing) and ChartMaster (EHR, SOAP-note charting, and X-ray viewing)—with modular add-ons including Online Booking, MRX Messenger (two-way texting), MRX Smart Waitlist, InventoryMaster, MRX Pay, Check-In Kiosk, TeleHealth, and AI-powered voice-driven SOAP note generation. The architecture is deliberately non-cloud: patient data is stored on client-controlled on-premises servers with web-based companion apps, positioned as faster, more customizable, and more reliable than SaaS alternatives.

Revenue is generated through monthly subscription pricing at $119/month (Basic) and $225/month (Professional), with per-provider fees of $35–$45/month, one-time setup fees of $99–$249, and a multi-year perpetual-license option. MRX serves SMB Canadian clinics—predominantly multi-practitioner and multidisciplinary practices—via a direct, demo-led sales motion (30–45 minute demos), customized quote-based pricing, free data migration, and onboarding training. The footprint is Canadian-only, with deep integration into Canadian insurance rails: Telus eClaims (14 extended insurance carriers), Pacific Blue Cross PROVIDERnet, and ClaimSecure.

Distribution is reinforced by a 2018 partnership with SIDECAR EDGE, a chiropractic coaching organization, and broad ecosystem integrations with Physiotec (exercise database), Nuon Imaging (X-ray workflows), CCGI (clinical guidelines), MailChimp (marketing), and Google Calendar. Reported customer outcomes include 30–40% staff time savings and approximately 30 seconds saved per patient through digital intake forms. Operational milestones include the one-millionth chart completed in 2014 and becoming the first chiropractic software to direct-bill extended insurances in 2016.

Name

MRX Solutions

Legal name

MRX Solutions Corp.

Website

https://mrxsolutions.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

MRX Solutions provides on-premises practice management software and EHR for Canadian chiropractic and physiotherapy clinics, combining scheduling, charting, billing, AI-powered voice documentation, and direct insurance billing into a unified subscription platform.

Ownership category

akta.pro rank

Product category

Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ), Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Chiropractic practice software
• Clinic management system
• Medical billing software
• Electronic health records
• Patient scheduling software

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Monthly subscription-based pricing with two main tiers (Basic at $119/month and Professional at $225/month). Additional per-provider fees apply. No long-term contracts - all clients are month-to-month.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels6 records

Core offering

MRX Solutions develops and sells practice management and electronic health records (EHR) software for chiropractic and physiotherapy clinics across Canada. The platform combines scheduling, billing, charting, eClaims submission, patient engagement, and reporting into a unified practice management system. Core products are OfficeMaster (administrative/billing) and ChartMaster (clinical charting) with modular add-ons such as online booking, two-way texting, smart waitlist, integrated payment processing, telehealth, and inventory management.

Product overview

MRX Solutions provides a unified platform-plus-modules architecture for chiropractic and physiotherapy clinic management. The core products are OfficeMaster (administrative, scheduling, and billing platform) and ChartMaster (EHR and charting system), which form the foundation of the all-in-one clinic solution. These are complemented by modular add-ons including Online Booking (patient scheduling), MRX Messenger (2-way texting), MRX Smart Waitlist (intelligent scheduling), InventoryMaster (inventory tracking), and MRX Pay (payment processing). Additional features include Check-In Kiosk for patient self-service, TeleHealth for video consultations, Subjective Questionnaires and Patient Outcome Measures for automated intake, Route Slip for patient flow management, and integrated reporting dashboards. The platform integrates with Telus eClaims for insurance billing, Google Calendar for sync, MailChimp for marketing, Physiotec for exercise content, and Nuon Imaging for X-ray workflows.

Differentiator

Problem solved

Functional benefit

Brands

• OfficeMaster: A simple, streamlined solution for all administrative, billing and business processes for chiropractic and physiotherapy clinics.
• ChartMaster
• Online Booking
• MRX Messenger
• MRX Smart Waitlist
• InventoryMaster

Products and services

• OfficeMaster Comprehensive administrative, billing, scheduling, claims, reminders, intake, and financial reporting platform for chiropractic and physiotherapy clinics.
• ChartMaster Chiropractic EHR and charting system for patient chart updates, SOAP note writing, X-ray viewing, and treatment prescription, with templates for Gonstead, NUCCA, Torque Release, Activator, Thompson, and Diversified techniques.
• Online Booking Patient scheduling and booking software offering direct patient-to-practitioner bookings with instant calendar availability, integrated intake forms, outcome measures, and customizable appointment reminders.
• MRX Messenger Two-way SMS messaging and automated booking reminder system enabling clinics to text from computer and engage patients in 1-on-1 conversations with built-in message templates.
• MRX Smart Waitlist Intelligent waitlist system that monitors appointments, identifies free time slots, and automatically pairs patients with available practitioners based on preferences.
• InventoryMaster Fully integrated clinic inventory system for tracking product and supplement stock levels including expiry dates, controlling costs, reducing wastage, and maximizing profitability.
• MRX Pay Integrated payment processing solution for storing payment information and processing major debit and credit cards at the counter or online to reduce patient wait times.
• TeleHealth High-quality encrypted video communications platform on any device for remote patient consultations, conducted over Canadian infrastructure.

Named customers11 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature9 records

Partnerships

Ten partnerships are on record, tiered core and secondary.

• Telus HealthcoreTechnology or IntegrationIntegration of Telus eClaims enabling seamless electronic claims submission to 14 extended insurance carriers. MRX became the first and only chiropractic software to direct bill extended insurances in 2016. Features include automatic claim splitting, auto-fill, and immediate claim responses.
• SIDECAR EDGEcoreStrategic or Co-development PartnerPartnership with SIDECAR for training services and practice management guidance. MRX joined SIDECAR EDGE in 2018. SIDECAR provides virtual training, billing solutions, IT management, and one-on-one training for MRX products.
• PhysiotecsecondaryTechnology or IntegrationIntegration with Physiotec - world's largest database of rehab exercises. Practitioners can customize exercise programs and email them to patients through MRX client login. Updates automatically added to patient charts as PDFs.
• Nuon ImagingsecondaryTechnology or IntegrationIntegration with Nuon Imaging for X-Ray ordering. Practitioners can request X-rays directly from ChartMaster and images are automatically loaded into patient files for viewing.
• Kubera PaymentssecondaryTechnology or IntegrationMRX Pay integration turning website visitors into fully booked and paid appointments. Enables automatic payment collection and recurring revenue through treatment plan subscriptions.
• MailChimpsecondaryTechnology or IntegrationFull integration with MailChimp for marketing communications. Patients opting into marketing emails are automatically added to MailChimp lists. Unsubscribes sync back to MRX.
• CCGI (Canadian Chiropractic Guideline Initiative)secondaryTechnology or IntegrationMRX fully supports CCGI integration, enabling practitioners to access and utilize Canadian Chiropractic Guideline Initiative resources and exercises.
• ClaimSecuresecondaryTechnology or IntegrationExtended eClaims support for ClaimSecure benefit plans including predetermination requests, coordination of benefits, and 24/7 adjudication with direct deposit payments.
• Pacific Blue CrosssecondaryTechnology or IntegrationIntegration with Pacific Blue Cross PROVIDERnet under development/completion. Will enable direct billing for Pacific Blue Cross insurance holders.
• BC Chiropractic AssociationsecondaryStrategic or Co-development PartnerBoard members of BC Chiropractic Association helped with the development of the charting system in 2005, providing industry expertise and feedback.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• SimplePractice: Cloud-based practice management for health and wellness practitioners (chiropractors, therapists, dietitians). Cloud-native architecture is a key contrast with MRX's on-prem approach; targets overlapping SMB customer base.

Direct peers

• Jane App: Canadian practice management platform serving allied health clinics (chiropractic, physiotherapy, massage, RMT, naturopathy). Most direct competitor to MRX given shared geography, customer base, and feature scope (online booking, charting, billing, insurance claims).
• ClinicSource: Practice management and EHR software for outpatient therapy practices including physiotherapy. Overlaps with MRX on scheduling, documentation, billing, and outcome measures.
• Eclipse Practice Management: Chiropractic-specific practice management software competing directly with MRX in chiro charting, billing, and patient engagement.
• ChiroTouch: US-based chiropractic EHR and practice management system. Closest US analogue to ChartMaster with chiropractic-specific SOAP note templates, billing, and patient management workflows.
• TheraOffice: Physical therapy practice management and EMR software offering scheduling, documentation, billing, and reporting for PT clinics - directly comparable to MRX's physiotherapy offering.

Others

• Tebra: Cloud-based practice management and EHR for small medical practices including some allied health. Broader market than MRX with significantly larger scale and recent M&A-driven growth.
• DrChrono: Mobile-first EHR and practice management platform. Competes on modern UX and cloud delivery rather than vertical depth; serves some allied health practitioners that overlap with MRX's customer segments.
• Practice Fusion: Cloud-based EHR used by some small ambulatory practices. Adjacent competitor in the broader EHR/practice management space; serves some chiropractic and PT clinics.

Broad incumbents

• WebPT: Largest US-based physical therapy practice management and EHR platform. Overlaps with MRX's physiotherapy features at significantly larger scale and broader geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mrxsolutions
• LinkedInlinkedin.com/company/mrx-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MRX Solutions