CiviRed

What CiviRed does

CiviRed (legal name Consultoría Informática Vicky Red S.L.) is a Valencia-based, privately held Spanish IT services provider operating since 2005. The company delivers consulting, systems, networking, cybersecurity, managed IT, and 24x7 helpdesk services to a client base spanning SMEs, Spanish public-sector bodies, hospitality chains, event and congress venues, and professional services firms. Marquee clients include AENA, Corts Valencianes, Ayuntamiento de Valencia, AC Hotels by Marriott, The Westin Valencia, and Palacio de Congresos de Valencia.

The product portfolio combines traditional managed services with wholly-owned sub-brands — CiviCloud for cloud hosting and backups, CiviBot for Teams-based support automation, and CiviPosters (also referenced as ePosters) for digital poster platforms — and a joint venture, Craviten, with Ruybesa for audiovisual and congress technology. The technology stack is built on partnerships with Microsoft (Silver Partner), HP, WatchGuard, Cisco Meraki, Aruba, 4ipnet, Veeam, SonicWall, Panda Security, and Peplink. In 2025 the company added IoT-based smart-building sensorization with AI-driven anomaly detection and 3D visualization, deployed at the Palacio de Congresos de Valencia and Valencia Innovation Capital's La Harinera hub. Certifications include ISO 9001, ISO 14001, ITIL methodology, Microsoft Silver Partner status, and INCIBE cybersecurity catalog membership.

Revenue is generated through a mix of professional services, recurring managed-IT and cloud subscriptions, event-technology services (WiFi, streaming, audiovisual), and equipment rental. Go-to-market is sales-led with direct enterprise engagement, supplemented by participation in the Kit Digital government subsidy program that gives the firm access to SME digitalization spend. The company is privately funded with no external funding rounds disclosed.

Name

CiviRed

Legal name

Consultoría Informática Vicky Red S.L.

Website

https://civired.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

CiviRed (Consultoría Informática Vicky Red S.L.) is a Valencia-based IT services provider delivering consulting, cybersecurity, managed IT, cloud hosting, and event technology to SMEs, Spanish public administrations, hospitality chains, and congress venues.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Equipment Rental & Leasing, Nec (7359)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Managed IT services
• IT consulting services
• Cybersecurity solutions
• Cloud hosting services
• Event technology services

Headquarters

HQ city

Valencia

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting Services: Business IT consulting including systems analysis, architecture design, and implementation of optimal technology solutions for organizations
2. Technical Support and Maintenance: 24x7 helpdesk and technical assistance services with multi-level support tiers, including remote and on-site assistance
3. Cloud Services (CiviCloud): Virtual machines, backups, hosting, and domain management with 24/7 monitoring and daily backups
4. Event Technology Services: WiFi solutions, streaming, audiovisual systems, and technology for congresses and events, including equipment rental
5. Cybersecurity Solutions: Security services including WatchGuard communications security and Panda Adaptive Defense 360 endpoint protection, offered through Kit Digital program
6. Equipment Rental: Rental of IT equipment, WiFi infrastructure, digital posters, and charging stations for events

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

CiviRed provides integrated IT services and proprietary technology platforms for Spanish organizations, primarily public administrations, SMEs, and event/congress venues. Core offerings include IT consulting, cybersecurity, systems management, enterprise networking, and 24x7 technical support delivered through ITIL methodology. The company extends its portfolio with proprietary platforms (CiviCloud for cloud hosting, CiviPósters for digital posters, CiviBot for Teams-based support) and specialized event technology including high-capacity WiFi (up to 3,000+ users), live streaming, IoT sensorization, and audiovisual services through the Craviten joint venture.

Product overview

CiviRed is a Valencia-based IT consulting company with 20+ years of experience offering comprehensive technology services primarily for OPCs, scientific societies, event venues, and public administrations. The core offering is a portfolio of integrated IT services centered around IT consulting (Consultoría Informática), cybersecurity (Ciberseguridad), systems management (Sistemas), and enterprise networks (Redes). Supporting services include 24x7 technical support (SAT), multi-level HelpDesk, and computer maintenance. The company extends its portfolio through specialized sub-brands including CiviCloud for virtual machines and cloud backups, CiviPósters for digital poster management, and Kit Digital for Spanish government digital aid programs. Event technology services include custom WiFi solutions for 3000+ users, live streaming via OBS, and professional audiovisual services through the Craviten partnership. The company also offers emerging IoT sensorization services for physical monitoring of racks and buildings using Nespra sensors with AI-based anomaly detection and real-time visualization.

Differentiator

Problem solved

Functional benefit

Brands

• CiviCloud: Cloud services platform offering virtual machines, backups, hosting and domain management.
• CiviPosters
• CiviBot
• Craviten

Products and services

• IT Consulting (Consultoría Informática) IT consulting services analyzing client organization needs to design optimal systems and applications architecture; includes audits, network analysis, and cybersecurity assessments for OPCs, public administrations, and enterprises in Spain.
• Cybersecurity Services (Ciberseguridad) Comprehensive cybersecurity services including network detection and prevention (firewall, proxy, VPN), intrusion prevention systems, SIEM logging, data leak prevention, digital rights management, and security plan development. Delivered with WatchGuard and Panda Adaptive Defense 360 partner technologies.
• Systems Management (Sistemas) Systems services covering on-premise installation, SaaS solutions, and virtualization; includes ensuring system performance and security for SMEs, public administrations, and enterprises.
• Enterprise Networking (Redes) Enterprise network services including WiFi solutions, structured cabling, and secure connectivity projects; features 48+ access points deployment and radio link creation.
• IT Maintenance (Mantenimiento Informático) IT maintenance services for SMEs, public administrations, and professionals; includes preventive and corrective maintenance, 24x7 support, and helpdesk services.
• Technical Assistance Service (SAT) Technical support services with 24x7 availability for onsite and remote assistance; includes data recovery, equipment repair, and hardware maintenance.
• HelpDesk Services Multi-level technical support with ticket-based incident tracking; includes user training, warranty processing, and repair management.
• Comprehensive ICT Services (Servicios TIC) Comprehensive ICT services integrating computer systems implementation, operation, and administration; covers networks, support, maintenance, and server management.
• CiviCloud Proprietary cloud services platform offering virtual machines, cloud backups, hosting, and domain services; provides 24/7 monitoring, data protection, and daily backups with high-performance hosting plans.
• Kit Digital Program Services Spanish government digital aid program service offering WatchGuard secure communications solutions and Adaptive Defense 360 cybersecurity services to SMEs and self-employed professionals through subsidy segments (12,000 EUR / 6,000 EUR / 2,000 EUR by employee count).
• WiFi for Events (WiFi para Eventos) Custom WiFi solutions for events with capacity for 2,000-3,000+ concurrent users; includes dual-band access points (2.4GHz/5GHz), centralized controllers, branded hotspot portals, PoE switches, and load balancers for congress centers and large venues.
• Live Streaming Services Live event streaming services using OBS software; supports HD transmission to multiple platforms simultaneously with camera and microphone configuration for events and congresses.
• Audiovisual Services (Audiovisuales) Professional audiovisual services via Craviten partnership; includes LED screens, projectors, lighting systems, live streaming, and event cybersecurity for events and congresses.
• Congress Technology Solutions (Tecnología para Congresos) Technology solutions for congresses and events focused on digitalization and sustainability; includes WiFi, streaming, audiovisual, and digital poster solutions for congress organizers.
• CiviPósters (Digital Posters Platform) Proprietary digital poster platform for managing and presenting digital posters at events and congresses; enables upload, organization, and real-time visualization on touchscreen displays, eliminating physical printing.
• Charging Station Rental (Estaciones de Carga) Charging station rental services for events; includes secure lockers for device charging at congresses and venues.
• CiviBot (Microsoft Teams Support Chatbot) AI chatbot integrated with Microsoft Teams for customer service and technical assistance, enabling automated support interactions for clients.

Quantifiable outcome

• WiFi infrastructure supporting 3,000+ simultaneous users at Palacio de Congresos de Valencia
• +3 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability6 records

Feature5 records

Partnerships

16 partnerships are on record, tiered core, flagship and minor.

• NespracoreTechnology or Integration · 29 July 2025Nespra provides IoT sensor technology for physical rack monitoring including temperature, humidity, presence, luminosity, CO2, VOC, barometric pressure, liquid leak, and electric consumption sensors with readings every minute and AI-based analysis. They are the primary technology provider for CiviRed's rack sensorization projects.
• OKOAcoreStrategic or Co-development Partner · 29 July 2025OKOA develops 3D building representations integrated with sensorization data, performs technical coverage studies and sensor location planning, and provides technical planning support for IoT projects. They collaborate with CiviRed on sensorization projects including Palacio de Congresos de Valencia.
• RuybesaflagshipStrategic or Co-development PartnerCiviRed partnered with Ruybesa to form Craviten, a joint entity dedicated to providing comprehensive IT and audiovisual technology solutions for events and congresses. Craviten offers audiovisual systems, cybersecurity for events, and streaming services.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP is listed as a principal technology partner providing hardware solutions including servers, workstations, and networking equipment for enterprise deployments.
• WatchGuardcoreTechnology or IntegrationWatchGuard is a principal security partner providing enterprise-grade secure communications and VPN solutions. CiviRed offers WatchGuard through the Kit Digital program.
• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner with specializations in Modernization, ROI, and Security. Provides Office 365, Dynamics 365, and Azure platforms with certified technical expertise.
• Aruba (HPE Aruba)coreTechnology or IntegrationAruba is a principal networking partner providing WiFi infrastructure and network solutions for enterprise and event deployments.
• Cisco MerakicoreTechnology or IntegrationCisco Meraki provides cloud-managed IT solutions including wireless, switching, security, and mobile device management for enterprise networks.
• 4ipnetcoreTechnology or Integration4ipnet provides WiFi access points (EAP series) and hotspot controllers used extensively in Palacio de Congresos de Valencia deployments supporting high-density user environments.
• WifiSafecoreChannel Partner/ Reseller/ DistributorWifiSafe is a distributor of WiFi and networking equipment including Peplink load balancers and 4ipnet products for event and enterprise WiFi deployments.
• Panda Security (Panda Adaptive Defense 360)coreTechnology or IntegrationPanda Security provides endpoint protection with EPP and EDR capabilities offered through Kit Digital program. Adaptive Defense 360 detects, mitigates, and protects against cyber attacks.
• ITI (Instituto Tecnológico de la Imagen)minorStrategic or Co-development PartnerITI is listed as an associated entity demonstrating membership in regional technology and innovation ecosystem.
• AvalnetminorStrategic or Co-development PartnerAvalnet is listed as an associated entity, likely providing financial or business support services.
• Cámara de Comercio de ValenciaminorStrategic or Co-development PartnerValencia Chamber of Commerce association providing business development and networking support.
• OPCE (Observatorio de Prospectiva Tecnológica Industrial)minorStrategic or Co-development PartnerRegional technology foresight observatory association supporting industrial technology development.
• OPC SpainminorStrategic or Co-development PartnerProfessional Congress Organizers association providing industry network and collaboration opportunities.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Seidor: Spanish IT services and consulting firm with similar Microsoft, SAP, and enterprise integration focus serving SMEs and enterprise customers across Spain. Comparable in scale, Microsoft partner status, and customer profile to CiviRed.
• Ibermática: Spanish IT services company with similar Microsoft partner status, enterprise customer base, and focus on managed services, cybersecurity, and digital transformation across Spanish-speaking markets.
• MCI Group: Event management and meetings company with technology services for congresses, corporate events, and associations; offers digital platforms and event technology directly comparable to CiviRed's event tech, WiFi, and congress services.
• Kenes Group: Professional congress organizer with technology platforms for medical and scientific conferences; comparable in congress technology services, digital posters, and event infrastructure offerings that mirror CiviRed's WiFi and audiovisual capabilities.
• Ayesa: Spanish IT consulting and engineering services company with similar public sector and enterprise customer base, offering technology services and digital transformation consulting in Spain and Latin America with overlapping managed services capabilities.

Broad incumbents

• Kyndryl: Managed infrastructure services provider spun off from IBM; competes directly in managed IT services, network infrastructure, and cybersecurity for mid-market and enterprise customers globally including Spain.
• Capgemini: Global IT services and consulting firm with significant Spanish operations covering systems integration, managed services, cybersecurity, and digital transformation for similar enterprise and public sector clients across Spain.
• Telefónica: Spanish telecom giant with broad IT services portfolio (Telefónica Tech) serving enterprises, government, and SMEs across all of Spain with cybersecurity, cloud, and managed services capabilities overlapping CiviRed's core offerings.
• Accenture: Global consulting and IT services firm with deep Spanish presence in technology services, cybersecurity, cloud, and managed services for similar enterprise and government customers across multiple industries.
• T-Systems: Deutsche Telekom's IT services arm providing managed services, cloud, and cybersecurity for European government and enterprise customers; competes for similar public sector and large enterprise managed services contracts across European markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/civiredSL
• Facebookes-es.facebook.com/civiredSL
• LinkedInlinkedin.com/company/civired-s-l-
• Instagraminstagram.com/civired/?hl=es
• TikToktiktok.com/@civired?is_from_webapp=1&sender_device=pc

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CiviRed