Rydo App
Rydo Technologies operates a mobile taxi booking platform aggregating 8,000+ licensed Australian taxis across seven cities, serving consumers, corporate accounts, NDIS passengers, and parcel senders via iOS/Android apps, web, and 24/7 call centre.
- Company typePrivate
- Founded2016
- HeadquartersMascot, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Rydo App does
Rydo Technologies Pty Ltd, trading as Rydo, is an Australian technology company founded in 2016 that operates a mobile-first taxi booking and dispatch platform connecting passengers with registered and licensed taxi providers across Australia. The core product is the Rydo mobile app (iOS and Android), supplemented by a web booking portal, a 24/7 Australian-based call centre (131 001), and a corporate travel portal. The platform claims access to over 8,000 taxis across Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, and Canberra, and offers four vehicle categories — Standard Taxi, Luxury Taxi, Maxi Cab, and London Taxi (wheelchair-accessible) — alongside package delivery and a premium concierge service called Taxi Butler. Driver-side services include an EFTPOS terminal application distributed via taxipayaustralia.com.au.
The underlying technology stack is conventional: GPS-enabled real-time tracking, BPOINT payment integration (operated by Commonwealth Bank of Australia) for credit card processing, and aggregation of multiple licensed taxi fleets under a single booking interface. Payments are validated via a $1 authorization hold. The company positions itself as the regulated alternative to gig-economy ride-hail, emphasising NDIS-approved drivers, wheelchair accessibility, and a no-surge-pricing policy. GM Cabs Australia Pty Ltd serves as the parent taxi operator and primary fleet backbone, with drivers accessing the platform through GM Cabs-approved EFTPOS terminals.
Rydo generates revenue primarily through transaction fees charged to providers on each completed ride, supplemented by corporate account subscriptions for Rydo for Business (staff rides, client pickups, managed travel with dedicated account managers), transaction-based package delivery, and emerging Driver EFTPOS terminal services. Fares on standard taxis are regulated metered fares set by government bodies, with toll-road fees and non-cash payment surcharges passed through; private car services use Rydo-set rates. Cancellation fees of up to 50% of fare (capped at $10) apply. Customer segments are broad and horizontal — individual consumers, business/corporate accounts, NDIS and accessibility passengers, and parcel senders — distributed across multiple Australian cities with no single enterprise anchor disclosed.
Rydo App firmographics
Firmographics- Name
- Rydo App
- Legal name
- Rydo Technologies Pty Ltd
- Website
- https://rydo.com.au
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rydo Technologies operates a mobile taxi booking platform aggregating 8,000+ licensed Australian taxis across seven cities, serving consumers, corporate accounts, NDIS passengers, and parcel senders via iOS/Android apps, web, and 24/7 call centre.
- Ownership category
- akta.pro rank
Rydo App industry classification
Industry- Product category
- Taxi Booking Platform
- NAICS
- Taxi and Ridesharing Services (485310)
- akta.pro primary industry
- Pre-Booked Private Hire / Chauffeur (PHV/Limo) (THAIAGAD)
Keywords
Where Rydo App is headquartered
LocationHeadquarters
- HQ city
- Mascot
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Rydo App business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Taxi Ride Transaction Fees: Rydo charges providers a fee for each trip completed through the platform. Users pay metered fares regulated by governmental bodies, with toll-road fees and non-cash payment surcharges passed through. Cancellation fees of up to $10 or 50% of fare apply for late cancellations.
- Corporate Account Management: Rydo for Business provides managed transportation for companies with dedicated account managers, corporate portals, and document/parcel delivery services. $250 free onboarding credit offered for new business accounts.
- Package Delivery: Rydo offers package and parcel delivery services through the same platform and app
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Taxi - Metered fare based on distance and time |
| Transaction based/ take rate | Pay-as-you-go | Private Car - Set Rate pricing |
| Transaction based/ take rate | Pay-as-you-go | Cancellation Fee |
| Subscription | Annual | Business Account - Subscription |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Rydo App product offering
Product offeringCore offering
Rydo is a mobile-first taxi booking platform that connects passengers with over 8,000 registered, licensed taxi and private car providers across Australia. The core service allows users to book, track, and pay for rides via iOS/Android apps, web, or a 24/7 call centre, with multiple vehicle types (Standard, Luxury, Maxi Cab, London Taxi) and corporate travel management add-ons.
Product overview
Rydo is a unified taxi booking platform that connects passengers with registered and licensed taxi providers across Australia. The core offering is the Rydo mobile app (iOS and Android) which provides real-time taxi booking, tracking, and payment. The platform offers multiple vehicle types including Standard Taxi, Luxury Taxi, Maxi Cab, and London Taxi. Additional services include Rydo for Business (corporate travel management with dedicated account managers and corporate portal), Taxi Butler (premium concierge service), and Package Delivery (parcel/document courier). The platform operates nationwide with over 8,000 taxis and is integrated with a 24/7 call center (131 001) and driver EFTPOS services.
Differentiator
Problem solved
Functional benefit
Products and services
- Rydo App (mobile taxi booking platform) A mobile taxi booking application for iOS and Android that connects individual passengers with registered and licensed taxi and private car providers across Australia. Users can book rides, track taxis in real time, pay in-app, and schedule advance bookings.
- Standard Taxi Standard sedan taxi rides with professional drivers for commuting, errands, or airport transfers, available via the Rydo platform at regulated metered fares.
- Luxury Taxi Premium-tier taxi rides in top-tier vehicles with professional drivers, intended for corporate travel, special occasions, or customers seeking enhanced comfort.
- Maxi Cab Large-capacity taxi service for group travel, families, teams, or transporting large luggage, with spacious interiors suited to event transfers and airport runs.
- London Taxi (wheelchair-accessible) Wheelchair-accessible taxi rides in iconic London-style vehicles, providing accessible transportation for NDIS passengers, events, or traditional travel experiences.
- Rydo for Business Corporate ground transportation management offering staff rides, client pickups, corporate travel management, document and parcel delivery, and a dedicated web portal with booking, tracking, and reporting for businesses of any size.
- Taxi Butler Premium concierge booking service providing express corporate travel assistance with dedicated support for business travel needs.
- Package Delivery On-demand package and document delivery service using the Rydo network of taxis, allowing users to send parcels within and between cities via the same app used for taxi bookings.
- Driver EFTPOS In-vehicle EFTPOS payment terminal solution enabling taxi drivers to process card payments, applied for through a 60-second application via Taxi Pay Australia / GM Cabs.
Companies that use Rydo App
Customer profileSegments4 records
Ideal customer profiles4 records
Rydo App technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Rydo App partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- GM CabscoreGM Cabs Australia Pty Ltd is the parent company and primary taxi service provider for Rydo. Drivers access the Rydo platform through GM Cabs' approved EFTPOS terminal system. GM Cabs provides the physical taxi fleet and driver network that powers Rydo's app-based booking platform. GM Cabs Head Office is located at Keith Smith Ave, Mascot NSW 2020.
- BPOINT Payment ServicecoreBPOINT is the payment gateway service operated by Commonwealth Bank of Australia (ABN 48 123 123 124) used for processing credit card payments through the Rydo app. BPOINT validates credit cards by charging and reversing a $1 authorization charge.
Scale indicators4 records
Recent moves2 records
Expansion highlights4 records
Rydo App competitors and assessment
Company assessmentEmerging players
- Bolt: European-origin ride-hailing platform expanding into Australia and Asia-Pacific. Competes with Rydo on price-led urban ride-hailing with a private-driver model; similar GTM of mobile-app-first consumer acquisition.
- GoCatch: Australian ride-booking app initially competing with Uber; pivoted toward taxi and corporate bookings. Comparable to Rydo on taxi aggregation and corporate travel, though with a smaller fleet and less focus on accessibility/NDIS.
Direct peers
- DiDi: Major ride-hailing platform operating in Australia with aggressive pricing and driver incentives. Directly competes with Rydo on urban on-demand rides; differs in operating a private-driver model rather than licensed-taxi aggregation.
- Uber: Global ride-hailing leader operating extensively across Australia. Competes directly with Rydo for on-demand urban rides, with a vastly larger driver pool and deeper consumer mind-share, but lacks Rydo's exclusive focus on licensed/NDIS-accredited drivers and regulated fare structures.
- ingogo: Australian taxi e-hailing platform providing app-based booking for licensed taxi drivers. Directly comparable to Rydo as a technology layer over the licensed-taxi industry, though with a narrower fleet and city footprint.
- Silver Service Taxi: Sydney-based premium and standard taxi operator with app booking. Competes with Rydo on standard and luxury taxi rides, particularly in Sydney; overlaps directly on corporate travel use cases.
- 13cabs: Australia's other large licensed-taxi network with its own app and 131 333 booking number. Most directly comparable competitor—same regulated supply model, multi-city coverage, and consumer/corporate focus—but operates as a fleet owner rather than an aggregator.
- Ola: Ride-hailing platform with presence in Australia. Competes on app-based urban rides and driver supply; contrasts with Rydo's regulated licensed-taxi aggregator model.
Others
- Taxi Pay Australia: Australian provider of in-vehicle EFTPOS terminals used by taxi drivers, including Rydo's GM Cabs-integrated driver payments. Comparable as an enabler/ecosystem participant to Rydo's driver-facing infrastructure rather than a direct consumer competitor.
Broad incumbents
- Lyft: North American ride-hailing incumbent. Not directly competing in Australia, but broadly comparable as a mature app-based ride-hailing platform whose product, pricing, and corporate offerings inform competitive benchmarks for Rydo.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Rydo App social profiles
Digital presenceRydo App financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rydo App leadership team
Management profileNumber of profiles
Rydo App funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rydo App M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rydo App
What does Rydo App do?
Rydo is a mobile-first taxi booking platform that connects passengers with over 8,000 registered, licensed taxi and private car providers across Australia. The core service allows users to book, track, and pay for rides via iOS/Android apps, web, or a 24/7 call centre, with multiple vehicle types (Standard, Luxury, Maxi Cab, London Taxi) and corporate travel management add-ons.
Is Rydo App a public or private company?
Rydo App is a private company. It is classified as unknown and is currently operating.
When was Rydo App founded?
Rydo App was founded in 2016. It employs 11 to 50 people.
Where is Rydo App based?
Rydo App is headquartered in Mascot, Australia, in the Oceania region.
How does Rydo App make money?
Three revenue lines are on record. Taxi Ride Transaction Fees are the primary driver. The others are corporate Account Management and package Delivery.
Who are Rydo App's main competitors?
Emerging players on record are Bolt and GoCatch. Direct peers are DiDi, Uber, ingogo, Silver Service Taxi, 13cabs and Ola. Taxi Pay Australia is listed as an others. Lyft is listed as a broad incumbent.
Does Rydo App have an API?
No public API is recorded for Rydo App.
What industry is Rydo App in?
Rydo App's product category is Taxi Booking Platform. Its primary akta.pro industry code is THAIAGAD, Pre-Booked Private Hire / Chauffeur (PHV/Limo). Its NAICS code is 485310.