One Sky Solutions
One Sky Solutions is an Italian legal technology company whose PALM platform centralizes consumer claims management and connects enterprise clients with a network of 25+ law firms across 28 European countries plus Israel, primarily serving airlines handling EU261 passenger claims.
- Company typePrivate
- Founded2019
- HeadquartersVerona, Italy
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What One Sky Solutions does
One Sky Solutions (legal entity: One Sky Solution LAB S.r.l.) is an Italian legal technology company founded in 2019 and headquartered in Verona. The company provides consumer claims management services to enterprise clients — primarily airlines — that face high volumes of cross-border disputes, most notably EU261 passenger rights claims. Its core offering, PALM (Platform for Automated Litigation Management), is a proprietary cloud platform that centralizes intake, triage, and resolution of consumer claims while connecting clients directly with a curated network of 25+ specialized law firms across 28 European countries plus Israel. A complementary module, OSS PEC, handles Italian Registered Electronic Mail for legal correspondence.
The business operates a hybrid SaaS-plus-services model: clients subscribe to the PALM platform and engage One Sky Solutions for end-to-end claims management, including pre-court resolution, litigation coordination, and workflow automation. Real-time analytics and shared case data are core platform capabilities. GTM is direct enterprise field sales to airlines and adjacent verticals (retail, financial services, telco, utilities), supported by participation in aviation industry bodies such as IATA, ERA, and EALA. Pricing is quote-based and not publicly disclosed; ISO 27001 certification (achieved in 2025) signals enterprise procurement readiness.
The company is privately held with 1-10 employees and no disclosed external funding. Ryanair is the only named enterprise customer; KKLW Kurzyński i Wspólnicy sp.k. has been Polish partner since 2019. The founder team comprises Matteo Castioni (co-founder), Simone Biondani (co-founder & CTO), and Mirko Tavella (Founder & General Manager). The lean footprint, combined with the partner-mediated service delivery model, positions One Sky Solutions as a focused legaltech specialist rather than a broad horizontal platform.
One Sky Solutions firmographics
Firmographics- Name
- One Sky Solutions
- Legal name
- One Sky Solution LAB S.r.l.
- Website
- https://one-sky-solutions.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- One Sky Solutions is an Italian legal technology company whose PALM platform centralizes consumer claims management and connects enterprise clients with a network of 25+ law firms across 28 European countries plus Israel, primarily serving airlines handling EU261 passenger claims.
- Ownership category
- akta.pro rank
One Sky Solutions industry classification
Industry- Product category
- Legal Technology - Claims Management Software
- NAICS
- Legal Services (5411), Software Publishers (5132)
- SIC
- Services-Legal Services (8111), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Compliance Technology, GRC Platforms & Controls Automation Advisory (BPAHAFAO)
Keywords
Where One Sky Solutions is headquartered
LocationHeadquarters
- HQ city
- Verona
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
One Sky Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- PALM Platform Licensing/Subscription: SaaS-based platform licensing for claims management, providing software access to organizations managing consumer disputes across Europe. The platform serves as the digital core for legal operations with automated consumer claims management capabilities.
- Claims Management Services: End-to-end claims management services including pre-court resolution, litigation management, and workflow automation for high-volume consumer claims across Europe.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise platform and services - custom pricing based on volume and requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
One Sky Solutions product offering
Product offeringCore offering
One Sky Solutions sells the PALM (Platform for Automated Litigation Management) cloud-based SaaS platform that centralizes and automates consumer claims management across Europe, connecting client enterprises with a curated network of specialized law firms in 28 countries and Israel. The company additionally offers OSS PEC software for managing Italian Registered Electronic Mail (PEC) and provides end-to-end claims management professional services (pre-court resolution, litigation management, and workflow automation) primarily to airlines and other high-volume consumer-dispute sectors such as retail, financial services, banking, telecom, and utilities.
Product overview
One Sky Solutions offers a platform-plus-modules architecture centered on PALM (Platform for Automated Litigation Management), which serves as the digital core for automating and centralizing consumer claims management across Europe. The platform connects clients with a network of specialized law firms across 28 European countries and Israel, enabling pre-court resolution, litigation management, and workflow automation. Complementing PALM is OSS PEC, a specialized tool for managing Registered Electronic E-mails. Solutions span complete claims management, pre-court resolution, litigation management, and workflow automation, serving industries including aviation, insurance, financial services, retail, and beyond.
Differentiator
Problem solved
Functional benefit
Brands
- PALM Platform: Platform for Automated Litigation Management - a proprietary digital platform that centralizes and automates consumer claims management across Europe, connecting clients with a network of specialized law firms.
- OSS PEC
Products and services
- PALM (Platform for Automated Litigation Management) PALM is a proprietary cloud-based legal operations platform that centralizes and automates consumer claims management across Europe. It connects enterprise clients with a network of specialized law firms in 28 European countries and Israel, supports pre-court resolution, litigation management, and workflow automation, and provides real-time analytics and case management for end-to-end claims handling.
- OSS PEC OSS PEC is a software tool for managing incoming Registered Electronic E-mails (PEC - Posta Elettronica Certificata), providing digital communications handling for legal and administrative correspondence. It is offered alongside the core PALM platform.
Quantifiable outcome
- Platform connects clients with legal experts in 27-28 countries across Europe and Israel for optimized time, cost, and outcomes
Companies that use One Sky Solutions
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles2 records
One Sky Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
One Sky Solutions partnerships and signals
Strategic signalPartnerships
28 partnerships are on record, tiered core and minor.
- DF ADVOCATES (Malta)coreMember law firm of the OSS network specializing in various industries, connected to the PALM platform for direct collaboration with clients and access to cross-border case management.
- TSIBANOULIS & PARTNERS (Greece)coreGreek member law firm within the OSS network, providing legal expertise for claims management across Greece.
- BENYI (Hungary)coreHungarian member law firm providing legal services for claims management within the OSS European network.
- KPS (Croatia)coreCroatian member firm within the OSS network, providing cross-border legal expertise for European claims management.
- MAZOYER GUIJARRO (France)coreFrench member law firm providing expertise in EU261 claims and French jurisdiction legal services.
- EOLEGAL (Italy)coreItalian member law firm, providing local legal expertise and support within the OSS network for Italian claims management.
- VOGELER (Austria)coreAustrian member firm (Vogeler Rechtsanwälte) providing legal services for Austrian jurisdiction within the OSS network.
- DELSOL (Belgium)coreBelgian member law firm providing expertise in Belgian and EU law for claims management.
- KERRERHALS CARRARD (Switzerland)coreSwiss member law firm providing cross-border legal services for Swiss and international claims.
- NJORD LAW FIRM (Denmark)coreDanish member firm (Njord Law Firm) providing expertise in Danish jurisdiction and EU261 claims within the OSS network.
- KKLW Kurzyński i Wspólnicy sp.k. (Poland)corePolish partner law firm specializing in aviation law, M&A, litigation, and regulatory matters. KKLW is the Polish partner of One Sky Solutions since 2019, handling major airline client passenger claims.
- AKVK (Czech Republic)coreCzech member firm (Vyskočil, Krošlák a partneři) providing legal services for Czech jurisdiction within the OSS network.
- ILAW LEXTAL (Lithuania)coreLithuanian member firm providing legal expertise for Baltic region claims management.
- RER LEXTAL (Latvia)coreLatvian member firm providing legal services within the OSS European network.
- LEXTAL (Estonia)coreEstonian member firm providing legal expertise for Estonian jurisdiction claims.
- LEXIA (Finland)coreFinnish member law firm providing expertise in Finnish and Nordic jurisdiction claims.
- RAEDER (Norway)coreNorwegian member firm (Raeder Bing Law Firm) providing Nordic legal expertise within the OSS network.
- AUGUSTA ABROGADOS (Spain)coreSpanish member law firm providing expertise in Spanish jurisdiction and EU261 claims.
- IUNO (Sweden)coreSwedish member firm (Iuno) providing legal services for Swedish jurisdiction within the OSS network.
- TRAVLAW (UK)coreUK member firm specializing in travel and aviation law, providing British jurisdiction expertise.
- MIRANDA LAW FIRM (Portugal)corePortuguese member law firm providing legal services for Portuguese jurisdiction and EU matters.
- S. HOROWITZ & CO (Israel)coreIsraeli member law firm extending the OSS network to Israel for cross-border claims management.
- DGDV&F (Netherlands)coreDutch member firm providing legal expertise for Dutch jurisdiction and EU matters.
- KARTAL LAW FIRM (Turkey)coreTurkish member firm providing legal services for Turkish jurisdiction within the OSS network.
- DIMITROV, PETROV & CO (Bulgaria)coreBulgarian member firm providing Eastern European legal expertise for the OSS network.
- European Regions Airline Association (ERA)minorOSS is a member of ERA, participating in General Assemblies and advocating for balanced EU261 regulation. ERA brings together over 430 delegates from 53 airlines and 142 industry companies.
- European Air Law Association (EALA)minorOSS attends EALA Annual Conferences, engaging with aviation law professionals on topics including EU261, passenger rights, and aviation liability evolution.
- IATA (International Air Transport Association)minorOSS participates in IATA events including the World Legal Symposium, engaging on aviation liability, passenger rights, and regulatory developments.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
One Sky Solutions competitors and assessment
Company assessmentBroad incumbents
- NetDocuments: Cloud-based document and email management platform for law firms and legal departments. Comparable to OSS as an established legaltech SaaS serving similar enterprise and law firm buyer personas with workflow and document-centric tooling.
- Clio: Leading cloud-based legal practice management platform for law firms, with case management, billing, and document automation. Comparable as a relevant adjacency in legaltech SaaS with workflow and matter-management tooling, though primarily serving law firms rather than enterprise defendants like OSS.
- Epiq: Global legal services and technology provider offering managed services, document review, and claims operations to enterprise legal teams. Comparable to OSS because both sell platform-plus-services legal operations solutions to enterprise clients, though Epiq operates at far larger scale and broader scope.
- Elevate Services: Legal services and consulting firm with a software and managed services offering focused on legal operations improvement for enterprise clients. Comparable to OSS because both combine technology with legal-domain services for enterprise legal departments.
- Wolters Kluwer Legal & Regulatory: Large incumbent provider of legal software, content, and compliance tooling (including TeamMate, Passport, and OneSumX) to enterprise legal, risk, and compliance functions. Comparable to OSS at the broader enterprise compliance/legal-tech category level.
Direct peers
- Onit: Enterprise legal operations platform with workflow, matter management, and contract lifecycle modules targeted at in-house legal teams. Comparable to OSS because both provide SaaS-based legal operations technology to enterprises facing high-volume matter management — One Sky Solutions in claims, Onit broadly across legal workflows.
- Brightflag: AI-powered legal operations platform focused on enterprise legal department matter management, spend analytics, and outside counsel management. Comparable to OSS because both target enterprise legal teams with software that consolidates outside-counsel and matter workflows.
- DISCO (CS Disco): Legal technology platform specializing in e-discovery, document review, and AI-driven legal operations for enterprise law departments and law firms. Comparable to OSS as both deliver cloud-based legal technology with workflow automation, analytics, and external counsel collaboration features.
- Ironclad: Contract lifecycle management and legal workflow platform for enterprise legal teams. Comparable to OSS as a peer in the broader legaltech SaaS category serving in-house legal operations, though Ironclad focuses on contracts where OSS focuses on claims/litigation.
Emerging players
- LinkSquares: AI-powered contract analysis and legal document management platform for in-house legal teams. Comparable to OSS as an adjacent legaltech SaaS tackling enterprise legal workflow challenges with AI and automation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
One Sky Solutions social profiles
Digital presenceOne Sky Solutions compliance and trust
Trust signalCompliance1 record
One Sky Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
One Sky Solutions leadership team
Management profileNumber of profiles
Profiles3 records
One Sky Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
One Sky Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about One Sky Solutions
What does One Sky Solutions do?
One Sky Solutions sells the PALM (Platform for Automated Litigation Management) cloud-based SaaS platform that centralizes and automates consumer claims management across Europe, connecting client enterprises with a curated network of specialized law firms in 28 countries and Israel. The company additionally offers OSS PEC software for managing Italian Registered Electronic Mail (PEC) and provides end-to-end claims management professional services (pre-court resolution, litigation management, and workflow automation) primarily to airlines and other high-volume consumer-dispute sectors such as retail, financial services, banking, telecom, and utilities.
Is One Sky Solutions a public or private company?
One Sky Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was One Sky Solutions founded?
One Sky Solutions was founded in 2019. It employs 1 to 10 people.
Where is One Sky Solutions based?
One Sky Solutions is headquartered in Verona, Italy, in the Europe region.
How does One Sky Solutions make money?
Two revenue lines are on record. PALM Platform Licensing/Subscription is the primary driver. The others are claims Management Services.
Who are One Sky Solutions's main competitors?
Broad incumbents on record are NetDocuments, Clio, Epiq, Elevate Services and Wolters Kluwer Legal & Regulatory. Direct peers are Onit, Brightflag, DISCO (CS Disco) and Ironclad. LinkSquares is listed as an emerging player.
Does One Sky Solutions have an API?
No public API is recorded for One Sky Solutions.
What industry is One Sky Solutions in?
One Sky Solutions's product category is Legal Technology - Claims Management Software. Its primary akta.pro industry code is BPAHAFAO, Compliance Technology, GRC Platforms & Controls Automation Advisory. Its NAICS code is 5411 and its SIC code is 8111.