Ubity

What Ubity does

Ubity is a Montréal-based cloud communications provider, founded in 2007, that delivers business VoIP and unified communications services to small and medium-sized businesses (1-100 employees) in Canada. Its core offering is the Ubity Portal (studio.ubity.com), a web-based management interface that gives customers access to voice and unified communications features as part of a broader multi-portal ecosystem that includes My GoCo, the GoCo customer care portal, the GoCo voice portal, and the bluArc portal. Ubity supports multi-carrier service delivery and positions itself as a unified communications layer within GoCo's business solutions suite.

Ubity operates as a service within the GoCo by TELUS portfolio, and TELUS has formally integrated GoCo services — including Ubity — into the full TELUS Business Solutions Suite. This integration makes Ubity accessible through TELUS's enterprise sales channels, including dedicated Project Managers, Customer Success Managers, Account Managers, a 24/7 toll-free support line (1-877-439-4626), and the GoCo customer care portal for change requests, technical issues, and billing inquiries. President Alain de Blois leads the company, which has 11-50 employees.

Ubity's business model is subscription/recurring-based, generating revenue from voice and unified communications service subscriptions sold primarily to Canadian SMBs. The company does not publicly disclose pricing; invoice and billing inquiries are handled through its customer success and account management teams. There is no public information on funding, headcount changes, patents, certifications, or specific customer logos in the available source data, limiting visibility into standalone growth and financial metrics.

Name

Ubity

Website

https://ubity.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Ubity is a Montréal-based cloud VoIP and unified communications provider serving Canadian small and medium businesses (1-100 employees), operating as part of the GoCo by TELUS portfolio via the Ubity Portal (studio.ubity.com).

Ownership category

akta.pro rank

Product category

Business Cloud Communications / Unified Communications

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Cloud telephony services
• Business VoIP solutions
• Unified communications platform
• Voice services management
• Multi-carrier business communications

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Unified Communications Services: Ubity provides voice and unified communications services as part of the GoCo by TELUS multi-carrier business solutions portfolio, likely generating revenue through subscription and usage-based pricing for business telecommunication services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels1 record

Core offering

Ubity provides cloud-based business VoIP and unified communications services through its web portal at studio.ubity.com, operating as part of the GoCo by TELUS multi-carrier ecosystem. The company delivers voice and UC capabilities to small and medium businesses, with installation, change management, and billing support handled through TELUS Business customer success and account management infrastructure.

Product overview

Ubity provides a cloud-based portal platform for unified communications services. Based on the source data, the company's primary offering is the Ubity Portal (studio.ubity.com), which is part of a multi-portal ecosystem integrated with GoCo by TELUS services. The Ubity Portal is referenced alongside other related portals including My GoCo, the GoCo customer care portal, GoCo voice portal, and bluArc portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Ubity Portal Web-based portal platform providing user access to unified communications and related business services for small and medium businesses. It is part of a multi-portal ecosystem integrated with GoCo by TELUS services, alongside My GoCo, GoCo customer care portal, GoCo voice portal, and bluArc portal.
• Ubity Support Documentation Technical support documentation resource for Ubity portal users, providing user guides and troubleshooting for the unified communications service.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• TELUScoreStrategic or Co-development PartnerGoCo by TELUS has integrated GoCo services with the full TELUS Business Solutions Suite. Ubity operates as part of this integrated ecosystem, providing unified communications capabilities within the TELUS business product portfolio. The integration enhances customer experience while maintaining access to multi-carrier expertise.

Recent moves1 record

Expansion highlights3 records

Direct peers

• RingCentral: Pure-play cloud UCaaS provider offering cloud PBX, voice, messaging, and video to SMBs and enterprises globally. Directly comparable to Ubity's hosted VoIP/UC offering, with a larger feature set and global footprint.
• Vonage: Cloud communications provider offering UCaaS, SIP trunking, and APIs. Directly comparable as a hosted telephony provider targeting SMBs, now part of Ericsson but historically a peer to Ubity's UC/voice portfolio.
• 8x8: Cloud communications platform providing UCaaS, contact center, and voice services to businesses. Closely comparable on hosted telephony and subscription pricing model for SMB and mid-market customers.
• Sangoma Technologies: Canadian-based provider of UCaaS, VoIP, and SIP trunking services to SMBs and service providers. Comparable on geography, hosted telephony offering, and SMB customer segment.
• Mitel: Canadian-headquartered business communications provider offering cloud and on-prem UC, VoIP, and contact center. Direct geographic and product overlap with Ubity in the Canadian SMB voice/UC market.

Broad incumbents

• Zoom (Zoom Phone): Zoom Phone is a cloud PBX/UCaaS offering extending Zoom's collaboration platform. A broad incumbent alternative for SMBs adopting cloud voice, directly competing with Ubity.
• Cisco Webex Calling: Cisco's cloud telephony/UC suite that bundles calling with Webex collaboration. Comparable as a hosted PBX alternative for SMB and mid-market customers evaluating UCaaS.
• TELUS Business Connect: TELUS' native cloud voice/UC product for SMB and enterprise customers. Overlaps directly with Ubity within the same parent portfolio, competing for the same TELUS SMB voice wallet.
• Microsoft Teams Phone: Cloud PBX capability built into Microsoft Teams, increasingly the default UC choice for SMBs already on Microsoft 365. Competes head-on with Ubity's hosted telephony value proposition.

Others

• GoCo Communications: The GoCo by TELUS portfolio that Ubity sits within; sister brand providing multi-carrier business solutions. Ecosystem participant rather than external competitor, sharing the same TELUS Business distribution channel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ubity
• Facebookfacebook.com/ubity
• LinkedInlinkedin.com/company/ubity

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ubity