Skyware Systems

What Skyware Systems does

Skyware Systems (doing business as Skyware Hospitality Solutions) is a privately held software provider of cloud-based and on-premise Property Management Systems (PMS) built specifically for independently owned hotels, resorts, RV parks, campgrounds, and small multi-property groups. The platform unifies front desk operations, housekeeping, reservations, billing, sales and catering, point-of-sale, activity and spa scheduling, a commission-free direct booking engine, and payment processing under a single database and single-user interface, with deployments available in both cloud-hosted and on-premise configurations.

The company monetizes through a per-room-per-month subscription for the PMS core plus menu-priced add-on modules, an annual support subscription, and transaction fees on its proprietary SKYWARE PAYMENTS platform, which offers EMV-certified processing, tokenization, P2PE encryption, and in-house underwriting. Go-to-market is sales-led and inside-sales driven, with a Director of Sales (Jan Murza) managing US efforts and a UK Support Office covering European accounts; differentiation rests on in-house 24/7 live support, flexibility of deployment, and the elimination of OTA commissions via the integrated direct booking engine.

Operations are anchored at a Crestview, Florida headquarters with a 24/7 support office in Frederick, Maryland, and a UK office in Redbourn. Leadership comprises Bob Palloni (COO, ex-Visual One/Agilysys, KASS Systems founder), Mario Gordon (CTO, ex-senior programmer at Visual One/Agilysys), and Jan Murza (Director of Sales, UCF, 15+ years hospitality distribution experience). The company operates a wholly-owned sub-brand, Skyware RV Solutions, serving adjacent RV park and campground customers.

Name

Skyware Systems

Legal name

Skyware Hospitality Solutions

Website

https://skywaresystems.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Skyware Systems (Skyware Hospitality Solutions) is a privately held provider of cloud-based and on-premise property management software for independently owned hotels, resorts, RV parks, and campgrounds, offering a unified PMS platform with POS, sales and catering, bookings, and proprietary payments.

Ownership category

akta.pro rank

Product category

Hospitality Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industries

Sales & Catering / Group & Event Management (THALACAM), Security, Identity, Privacy & Compliance (incl. PCI, KYC where applicable) (THALACAO)

Keywords

• Hospitality property management
• Cloud-based PMS software
• Hotel booking engine
• Integrated payment processing
• Resort point of sale

Headquarters

HQ city

Redbourn

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Property Management Software Subscription: Per-room-per-month subscription pricing model for cloud-based or on-premise PMS deployment. Flexible menu-driven pricing structure with modules that can be bundled based on property needs. Includes 24/7 support, system enhancements, upgrades, and training.
2. Commission-Free Direct Bookings: Hotels retain 100% of revenue from direct bookings made through Skyware's integrated booking engine, eliminating OTA commission fees that typically range 15-25%.
3. SKYWARE PAYMENTS Processing: Proprietary payment processing platform (SKYWARE PAYMENTS) with transparent pricing, EMV transactions, next-day funding, and in-house underwriting. Revenue generated through transaction fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Skyware Systems sells a cloud-based, all-in-one hospitality Property Management System (PMS) for independently owned hotels, resorts, RV parks, and multi-property groups. The unified platform integrates front desk operations, housekeeping, reservations, billing, POS, sales and catering, spa/activity scheduling, a commission-free booking engine, and proprietary payment processing into a single system, sold as a core PMS plus modular add-on products on a per-room subscription basis.

Product overview

Skyware Hospitality Solutions offers a unified all-in-one cloud-based hospitality property management platform for independently owned hotels, resorts, RV parks, and multi-property groups. The portfolio consists of a core Property Management System (PMS) as the central platform, supplemented by integrated modules: Sales & Catering for event and banquet management; Point of Sale (POS) for restaurants, bars, and retail; Activity & Spa Management for wellness scheduling; Integrated Hotel Booking Engine with Channel Management for commission-free direct bookings; SKYWARE PAYMENTS for proprietary payment processing; and Training & Support services. All modules share a single-user interface and database, providing centralized operations management. The system supports both cloud-based and on-premise deployment options.

Differentiator

Problem solved

Functional benefit

Brands

• Skyware RV Solutions: A separate product line for RV park property management software solutions.
• SKYWARE PAYMENTS

Quantifiable outcome

• Hotels can eliminate 15-25% OTA commission fees on direct bookings through commission-free booking engine
• +1 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Channel ManagerscoreTechnology or IntegrationSkyware integrates with various OTA channel managers for real-time inventory and rate distribution across multiple online travel agencies and booking platforms.
• RMS (Rate Management Systems)coreTechnology or IntegrationIntegration with revenue management systems to enable dynamic pricing and yield management synchronized with the PMS.
• CRM SystemscoreTechnology or IntegrationCRM integration for guest profile management, preferences tracking, and loyalty program management.
• Payment GatewayscoreTechnology or IntegrationIntegration with various payment platforms and gateways supporting credit/debit cards, EMV, mobile payments, and gift cards. SKYWARE PAYMENTS offers an alternative internal solution.
• SiteMindercoreTechnology or IntegrationLogo-listed integration partner for channel management and hotel distribution solutions.
• Ingenico, Verifone, and PAXcoreTechnology or IntegrationHardware partnerships for EMV-certified payment terminals supporting SKYWARE PAYMENTS platform.
• D3Corp (Website Design)minorImplementation/ SI/ Consulting PartnerD3Corp designed and developed the Skyware website (noted in footer as website designer).

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Oracle OPERA Cloud (Oracle Hospitality): Enterprise-grade hospitality platform used by large chains — represents the incumbent option that smaller independent properties often upgrade from or evaluate against, comparable on PMS/CRS scope but at much larger scale.
• Agilysys (Visual One): Broader hospitality software suite (PMS, POS, sales & catering, document management) where Skyware's leadership previously built Visual One products — a strategic comparable given heritage and overlapping solution footprint.

Direct peers

• Mews: Cloud-native hospitality PMS for hotels, hostels, and alternative accommodations with an integrated payments and booking engine — directly overlapping Skyware's product scope and target customer.
• ThinkReservations: Reservation and property management system for independent inns, B&Bs, and small hotels — serves the same SMB vertical as Skyware with comparable reservation/PMS features.
• Cloudbeds: Cloud-based all-in-one hospitality management platform (PMS + booking engine + channel manager) targeting independent hotels, hostels, and small groups — the closest direct competitor in segment, product shape, and GTM.
• Hotelogix: Cloud-based PMS for hotels, resorts, and multi-property groups with integrated channel manager and POS — comparable product breadth and customer profile to Skyware.
• RoomKey PMS: Cloud-based property management and booking software for hotels — overlapping Skyware's product suite and SMB/mid-market focus.
• Stayntouch: Cloud PMS (Stayntouch) built for hotels and resorts with mobile check-in/out and an open API — competes head-on with Skyware in the mid-market and resort segment.
• Little Hotelier: Hotel PMS and booking engine purpose-built for small independent hotels, B&Bs, and guesthouses — overlapping Skyware's SMB-focused primary segment.
• eZee Absolute: eZee Technosys' cloud hotel PMS with integrated booking engine, POS, and channel manager — a direct competitor in the independent hotel and resort space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/skywarehospitalitysolutions
• Instagraminstagram.com/themaddiemccully
• Xx.com/SkywareSystems
• LinkedInlinkedin.com/company/skyware-systems-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Skyware Systems