k12itc

What k12itc does

K12itc is a privately held IT managed services provider exclusively serving K-12 school districts across the United States, operating as a subsidiary of Menlo, Inc. and headquartered at 1901 McGee Street, Suite 200, in Kansas City, Missouri. Founded around 2010 (with the Albert platform launching in 2015), the company employs between 11 and 50 people and positions itself as one of the largest K-12-dedicated technology providers in the country, serving hundreds of schools nationwide.

The company's core offering is the Albert platform, a cloud-based Technology-as-a-Service (TaaS) system that bundles network equipment ownership, maintenance, real-time monitoring of over 100 million daily data points, ticketing, bandwidth visibility, and cybersecurity capabilities into a unified recurring subscription. Around this core, K12itc sells a modular portfolio including a K-12-exclusive live help desk, managed detection and response (via Arctic Wolf), endpoint detection and response (via SentinelOne), cloud-managed networks, security cameras (Cisco Meraki and Verkada), VoIP phones (Webex Calling), interactive boards (SMART Technologies), intercom and mass notification (Wahsega, Singlewire), vape detection sensors, access control, mobile device management, backup and disaster recovery, and IT hardware sales. Underlying AI features (anomaly detection, computer vision, automated containment) are sourced from these technology partners rather than developed in-house.

K12itc operates a sales-led go-to-market targeting four primary K-12 personas (superintendents, IT directors, administrators, and school board members) via role-specific landing pages, phone and email sales ([email protected], 816-382-4864), content marketing (blog, guides, customer stories), and organic social channels. Revenue is generated primarily through recurring monthly TaaS subscriptions that include equipment ownership, supplemented by one-time IT hardware sales and professional services revenue. Named customers include Jefferson County R-7, Salome Elementary, Bicentennial, and STEDY (Southwest Technical Education District of Yuma). No revenue, headcount growth, or funding figures are publicly disclosed.

Name

k12itc

Legal name

Menlo, Inc.

Website

https://k12itc.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

K12itc is a private Kansas City-based IT managed services provider exclusively serving U.S. K-12 school districts through its Albert cloud platform. It delivers Technology-as-a-Service network monitoring, cybersecurity, help desk, physical security, and classroom technology under recurring subscriptions across hundreds of schools.

Ownership category

akta.pro rank

Product category

K-12 Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Educational Support Services (611710)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

School IT Infrastructure & Cybersecurity for K–12 (Network, Identity, SSO) (EDAJAMAM)

Keywords

• K-12 managed IT services
• School network management
• K-12 cybersecurity
• Technology as a service
• Network monitoring

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services (Albert Platform): Technology as a Service model where K12itc owns and maintains all equipment for schools. Provides comprehensive IT management including network monitoring, security, and support under a recurring subscription model.
2. IT Hardware Sales and Installation: Sale and installation of IT hardware including network equipment, security cameras, access points, switches, phones, interactive boards, and sensors. One-time hardware sales combined with ongoing service contracts.
3. Professional Services and Consulting: IT consulting, engineering support, network infrastructure design, cloud-managed network implementation, and security system integration services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

K12itc provides outsourced IT managed services exclusively for K-12 school districts through its Albert platform, an all-in-one technology management system. It handles network infrastructure, cybersecurity, 24/7 monitoring, help desk support, and hardware under a Technology as a Service model where K12itc owns and maintains the equipment.

Product overview

K12itc is an IT managed services provider exclusively for K-12 schools, offering a platform-plus-modules architecture centered on the Albert platform. Albert serves as the core all-in-one managed IT platform providing real-time visibility into network infrastructure, tickets, and technology support. This core platform is complemented by multiple specialized modules and add-on services including: K-12 Live Help Desk for instant instructional support; Cybersecurity Services with security audits, email filtering, and threat response; Network Infrastructure and Cloud-Managed Networks for school connectivity; 24/7 Network Monitoring; Endpoint Detection & Response (EDR) and Managed Detection & Response (MDR) for advanced security; Security Cameras from Cisco Meraki and Verkada; VoIP Phone Systems via Webex Calling; Intercom & Mass Notification Systems; Interactive Boards from SMART Technologies; Vape Sensors; Access Control Systems; Mobile Device Management; and Backup & Disaster Recovery. The company operates on a Technology as a Service model, owning and maintaining equipment for schools. K12itc is part of the Menlo companies network.

Differentiator

Problem solved

Functional benefit

Brands

• Albert: Expert all-in-one platform for managing K-12 school network equipment and technology support. Provides real-time visibility into open tickets, wait times, internet bandwidth, and operates on a Technology as a Service model.

Products and services

• Albert Platform K12itc's expert, all-in-one managed IT platform for K-12 schools providing real-time visibility into open tickets, wait times, internet bandwidth, network equipment management, and technology support through a unified dashboard.
• K-12 Live Help Desk A live help desk staffed by Midwest experts who work exclusively in K-12 environments, providing fast, knowledgeable support for schools with instant access during instructional time.
• Cybersecurity Services Comprehensive cybersecurity support including security audits, vulnerability scans, email and web filtering, MFA, phishing protection, staff training, policy creation, compliance guidance, and breach response for K-12 schools.
• Network Infrastructure School wireless network design and management with strong coverage, capacity for one-to-one devices, and reliable performance for media-rich learning.
• Cloud-Managed Networks Cloud-based network management covering Wi-Fi, switches, and security through one secure cloud platform, allowing IT teams to manage entire school networks in real time.
• Security Cameras (Cisco Meraki & Verkada) AI-powered security camera systems from Cisco Meraki and Verkada offering smart surveillance, cloud storage, real-time monitoring, and emergency response capabilities for schools.
• Phone Services (VoIP) VoIP phone systems powered by Webex Calling by Cisco, integrating voice, video, messaging, and collaboration into a single, secure cloud-based platform for schools.
• Intercom & Mass Notification Systems IP intercom and paging systems from Wahsega, Cisco, and Singlewire providing crystal-clear audio, automated bell scheduling, emergency alerts, and mass notifications for schools.
• 24/7 Network Monitoring Continuous network monitoring that watches over school network infrastructure around the clock, detecting and fixing issues before they impact teaching and learning.
• Interactive Boards (SMART) Interactive whiteboards and smart boards from SMART Technologies featuring multi-touch functionality, wireless connection, and integration with EdTech tools like Google Classroom and Microsoft Teams.
• Endpoint Detection & Response (EDR) Managed endpoint detection and response powered by SentinelOne, providing 24/7 monitoring, AI-driven threat detection, automatic response and containment for school devices.
• Managed Detection & Response (MDR) Around-the-clock monitoring, expert-driven threat detection, and support for taking action, delivered through the Albert platform for comprehensive security coverage.
• Vape Sensors Environmental sensors powered by Verkada SV23 for real-time air quality monitoring to detect vaping in schools, with instant alerts and anonymous detection to protect student privacy.
• Access Control Systems Cloud-based access control from Verkada for managing doors, entry points, and visitor access with keycards, mobile credentials, PINs, and integration with video security.
• Mobile Device Management (MDM) Management solutions for mobile devices used in schools, ensuring security and proper configuration.
• Backup & Disaster Recovery Data backup and disaster recovery solutions to protect school data and ensure business continuity.
• IT Hardware Sales & Consulting IT hardware sales, installation, and consulting services including network cabling, laptops, and other technology equipment for schools.

Quantifiable outcome

• Response time under 30 seconds to connect users with a tech expert
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability7 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• CiscocoreTechnology or IntegrationCisco Partner providing industry-leading network security solutions, VoIP phones (Webex Calling), and Meraki security cameras. Partnership enables K12itc to deliver enterprise-grade networking and security infrastructure for schools.
• VerkadacoreTechnology or IntegrationVerkada provides cloud-based security cameras, access control systems, and environmental sensors including vape detection (SV23, SV25 sensors). Partnership delivers comprehensive physical security solutions for schools.
• SentinelOnecoreTechnology or IntegrationSentinelOne provides AI-driven endpoint detection and response (EDR) software. Powers K12itc's managed EDR service with autonomous threat detection, behavioral monitoring, and rollback capabilities.
• Arctic WolfcoreTechnology or IntegrationArctic Wolf provides 24/7 threat monitoring and response services. Powers K12itc's managed detection and response (MDR) offering with expert-led security operations.
• KnowBe4coreTechnology or IntegrationKnowBe4 provides award-winning security awareness training. Partnership enables K12itc to deliver phishing protection and staff cybersecurity training for schools.
• SMART TechnologiescoreTechnology or IntegrationSMART Technologies provides interactive whiteboards and displays (MX Series, GX Series, RX Series). Partnership enables K12itc to offer smartboards and interactive learning solutions.
• WahsegacoreTechnology or IntegrationWahsega provides IP speakers and bell systems for school intercom and paging. Partnership delivers crystal-clear audio for announcements and emergency notifications.
• SinglewirecoreTechnology or IntegrationSinglewire's Informacast software provides mass notification and emergency alert capabilities. Integrates with Wahsega speakers and Cisco phones for school-wide safety communications.
• Menlo Inc.flagshipStrategic or Co-development PartnerK12itc is a Menlo Company, part of Menlo's network of leading technology companies. This parent company relationship provides strategic resources, industry partnerships, and operational support.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SHI International: Large IT services and hardware provider with a public-sector/K-12 education practice delivering device deployment, networking, and managed services. Competes for the same district wallet but operates across many verticals and is far larger than K12itc.
• Connection (Connection Public Sector): Enterprise IT solutions provider with a public-sector and education segment delivering hardware, software, and managed services to K-12 districts. Broader incumbent competing on similar procurement vehicles and contract scopes.
• CDW Government (CDW-G): Large-scale IT solutions and managed services provider with a dedicated K-12 education vertical serving school districts nationwide. Offers hardware procurement, networking, and cybersecurity but does not specialize exclusively in K-12, making it a broader incumbent rather than a focused K-12 competitor.

Emerging players

• ManagedMethods: K-12-specialized cloud security and monitoring platform offering content filtering, student safety signals, and Google/Microsoft 365 security. Competes for a portion of K12itc's cybersecurity module but does not provide managed networking or hardware ownership.
• Securly: K-12 web filtering, student wellness, and safety platform with a strong district buyer overlap. K12itc partners with Securly as a 'minor' integration but Securly also sells directly into districts as an alternative solution.
• Lightspeed Systems: K-12-focused network filtering, device management, and student safety platform sold into school districts. Adjacent competitor targeting the same IT director buyer with overlapping cybersecurity and monitoring capabilities.
• Raptor Technologies: K-12-specialized school safety and visitor management platform serving many of the same district safety officers and administrators as K12itc. Overlaps in the physical security and mass-notification modules of K12itc's portfolio.
• ClassLink: K-12-focused identity and single sign-on (SSO) platform that integrates with school district IT systems, including MFA and access management. Adjacent to K12itc's IT infrastructure and security stack with significant overlap in the K-12 IT director buyer persona.

Direct peers

• Civic ITC: Sister company under Menlo Inc. offering IT managed services for municipal and civic organizations, operating on a virtually identical platform-plus-partner-vendor model to K12itc. Most directly comparable peer by ownership, business model, and operating playbook.

Others

• Arctic Wolf: MDR vendor that powers K12itc's managed detection and response offering. Comparable as a peer only in the cybersecurity/managed services category; in practice, K12itc is a downstream channel partner, but Arctic Wolf also sells directly to large districts, creating potential competitive overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/k12itc
• Facebookfacebook.com/k12itc
• LinkedInlinkedin.com/company/k12itc
• Instagraminstagram.com/k12itc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about k12itc