HPH Transport

What HPH Transport does

HPH Transport is a Non-Emergency Medical Transportation (NEMT) service provider operating as a service line of HealthPark Hospitality, Inc., a privately held Illinois corporation headquartered in Barrington, IL. The company provides scheduled, non-emergency patient transportation to healthcare organizations across the United States, serving hospitals, clinics, ACOs, outpatient facilities, dialysis centers, and behavioral health programs. HPH's core model is a dedicated driver-and-vehicle assignment per client facility, with customized vinyl branding on vehicles, ADA-compliant equipment (wheelchair lifts, non-skid ramps), and end-to-end management of driver payroll, taxes, hiring, and HR on the client's behalf. The company reports having served over 120 healthcare organizations, and its target end-patients are elderly, mobility-challenged, behavioral health, and other transportation-barrier populations.

HPH's technology layer consists of real-time GPS vehicle monitoring, front- and rear-facing vehicle cameras, on-demand scheduling (desktop or phone-based facility integration), lead-driver coordination systems, and an HPH Transport mobile application that uses Google Maps APIs for pickup location and navigation. A Hokuapps-based client portal is also offered. HPH is positioning its technology as a differentiator from ride-hailing or broker-based NEMT services, emphasizing real-time patient and vehicle visibility, trip and transaction transparency, and operational reporting. The company also operates a sub-brand, HealthParkSAFE, covering COVID-19 sanitization and decontamination protocols at healthcare facilities.

The business model is managed-services NEMT, priced via customized, quote-based proposals following a 20-minute assessment, with multi-year contracts. The go-to-market is direct enterprise field sales targeting healthcare facility administrators. HPH markets through its own website, blog, and direct phone/email outreach, and recruits drivers via Fountain.com. Leadership comprises President and CEO Dominic Chiovari and Senior Vice President of Operations Salvatore Guagliardo. The company is privately held under HealthPark Hospitality, Inc., with no disclosed venture funding, M&A, or public listing.

Name

HPH Transport

Legal name

HealthPark Hospitality, Inc

Website

https://hphtransport.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

HPH Transport, a service line of HealthPark Hospitality, Inc., provides dedicated, non-emergency medical transportation to over 120 US healthcare organizations (hospitals, clinics, ACOs, dialysis and behavioral health programs) using assigned drivers, ADA-compliant vehicles, GPS tracking, and on-demand scheduling.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation Services

NAICS

Special Needs Transportation (485991)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Services-Health Services (8000)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Special Needs & Senior Transportation Services (TLAFAKAI), Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

Keywords

• Non-emergency medical transportation
• Patient transportation services
• Healthcare transportation programs
• Wheelchair accessible transport
• Medical shuttle services

Headquarters

HQ city

Barrington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Facility NEMT Contracts: HPH Transport provides customized Non-Emergency Medical Transportation programs to healthcare organizations under contract. The company assigns dedicated drivers and vehicles to facilities based on their scheduling, volume, and patient needs. Revenue is generated through contracted transportation services where HPH manages operational costs including payroll, taxes, hiring, and driver management.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

HPH Transport provides Non-Emergency Medical Transportation (NEMT) services to healthcare organizations, including hospitals, clinics, ACOs, dialysis centers, and outpatient facilities. The service delivers scheduled patient transportation using dedicated drivers and ADA-compliant vehicles equipped with real-time GPS tracking and vehicle cameras. The company contracts directly with healthcare facilities to design customized, branded NEMT programs and manages all operational logistics including scheduling, driver payroll, and dispatch.

Product overview

HPH Transport is a Non-Emergency Medical Transportation (NEMT) service provider for healthcare organizations, offering a comprehensive suite of transportation solutions. The core offering is the NEMT service, which includes integrated modules: On-Demand Scheduling for appointment management, Branded Vehicles with vinyl wraps, ADA-Compliant Vehicles with wheelchair accessibility, Safe-Patient Technology (GPS tracking and cameras), Dedicated Drivers, Behavioral Health Transportation, and Discharge Transportation. These modules work together to provide an end-to-end connected healthcare transportation journey, from patient pickup at homes through safe arrival at healthcare facilities and return trips.

Differentiator

Problem solved

Functional benefit

Brands

• HealthParkSAFE: COVID-19 sanitization, disinfection, and decontamination protocols implemented to protect patients, guests, and staff at healthcare facilities.

Products and services

• Non-Emergency Medical Transportation (NEMT) HPH Transport's core NEMT service provides scheduled transportation for patients who need assistance getting to medical appointments but do not require emergency care. The service includes on-demand scheduling, dedicated drivers, ADA-compliant vehicles, and real-time GPS tracking to ensure patients arrive safely at healthcare facilities.
• Behavioral Health Transportation Specialized transportation service for patients requiring compassionate, structured care transitions, supporting inpatient and outpatient behavioral health programs, IOP, PHP, and crisis stabilization units.
• Discharge Transportation Safe, non-emergency transportation following hospital or clinic discharge, covering both urban and rural service areas with direct coordination with care teams and discharge planners.

Quantifiable outcome

• Four round-trip patient rides per day can lower long-term operational costs for healthcare facilities
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MTM Transit: MTM (Medical Transportation Management) is a major NEMT broker and manager serving Medicaid and Medicare populations across multiple states. It is a direct competitor for managed-care NEMT contracts that HPH also targets, operating at significantly larger scale.
• SafeRide Health: SafeRide Health is a tech-enabled NEMT platform that connects health plans and providers with a national network of transportation providers. It competes directly with HPH for non-emergency medical transportation contracts, particularly with managed care organizations.
• Uber Health: Uber Health offers non-emergency medical transportation through Uber's rideshare platform, targeting healthcare providers, ACOs, and patients with transportation barriers. It directly competes for the same ambulatory and chronic-care NEMT contracts HPH pursues, with a lower-cost platform model.
• Roundtrip: Roundtrip is a healthcare-focused ride-booking platform that connects patients with NEMT and rideshare options. It is an emerging direct competitor targeting the same healthcare transportation use cases as HPH, including discharge and chronic care transport.
• Veyo: Veyo is a technology-enabled NEMT provider using a mix of rideshare, taxi, and dedicated vehicles to serve Medicaid health plans. It directly competes with HPH for state Medicaid NEMT contracts with a tech-forward model.
• Access2Care: Access2Care (a division of American Cancer Society / HRS / Cerner Enviza) manages NEMT benefits for health plans and Medicaid programs. It is a direct competitor for managed-care NEMT contracts with strong health plan relationships.
• Lyft Healthcare: Lyft Healthcare provides NEMT services through Lyft's rideshare network, serving health plans, hospitals, and ACOs. It competes with HPH for ambulatory and post-discharge rides using a platform-based, on-demand model rather than dedicated vehicles.

Broad incumbents

• Modivcare: Modivcare (formerly LogistiCare) is the largest broker of NEMT services in the US, managing millions of trips annually for Medicaid and Medicare populations. It is a broad incumbent in the same NEMT market HPH serves, though operating primarily via a brokerage/technology model rather than dedicated vehicles.
• Falck USA: Falck provides ambulance and medical transportation services across multiple US states, including NEMT and inter-facility transport. It is a broader incumbent in medical transportation with overlap on the non-emergency side of HPH's business.

Others

• American Medical Response: American Medical Response (AMR), owned by Global Medical Response, is the largest medical transportation company in the US, providing both emergency and non-emergency ambulance and stretcher transport. It competes with HPH for NEMT and inter-facility transfer contracts at significant scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HPHTransport
• LinkedInlinkedin.com/company/hph-transport-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HPH Transport