Salud Medica
Salud Medica Inc. operates SaludMedica.com, a bilingual (English/Spanish) HIPAA-compliant healthcare provider directory and patient communication platform serving consumers, providers, clinics, and laboratories in Puerto Rico and the U.S. Virgin Islands.
- Company typePrivate
- Founded2011
- HeadquartersOrlando, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Salud Medica does
Salud Medica Inc. is a private healthcare technology company incorporated in Puerto Rico, operating the SaludMedica.com digital platform across Puerto Rico and the U.S. Virgin Islands. The platform functions as a bilingual (English/Spanish) healthcare provider directory and patient communication layer, aggregating approximately 11,906 providers, 300 clinics, and 88 laboratories. It serves two customer groups: healthcare consumers searching for providers, scheduling appointments, accessing health education content, and receiving lab and appointment notifications; and healthcare providers seeking directory visibility, patient acquisition, appointment management, and SMS/MMS outreach tools.
The technology stack is built on a Drupal CMS with HIPAA-compliant infrastructure (AES-256 at rest, TLS 1.2+ in transit), and integrates Twilio for A2P 10DLC compliant SMS/MMS delivery. Salud Medica acts as a Business Associate under HIPAA and is compliant with HITECH, SOC 2 Type II (via cloud providers), TCPA, and FCC A2P 10DLC rules. Core products include the Provider Directory with GPS search, Patient Portal, Provider Portal, Laboratory Result Notification System, Appointment Reminder System, a bilingual Health Articles platform, an Interactive Symptom Checker with body-map avatars, Online Appointment Scheduling, and the EmbarazoCentral pregnancy tracking sub-brand.
The business model is subscription- and service-fee based, monetizing healthcare providers through paid directory listings, appointment-scheduling access, and recurring SMS/MMS messaging services. Public pricing is not disclosed. GTM is dual-sided and primarily self-serve: providers onboard via account creation, while patients discover the platform through content marketing, SEO, and social channels (Facebook, Twitter). The firm operates with 11-50 employees and no disclosed institutional funding, M&A activity, or revenue figures.
Salud Medica firmographics
Firmographics- Name
- Salud Medica
- Legal name
- Salud Medica Inc.
- Website
- https://saludmedica.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Salud Medica Inc. operates SaludMedica.com, a bilingual (English/Spanish) HIPAA-compliant healthcare provider directory and patient communication platform serving consumers, providers, clinics, and laboratories in Puerto Rico and the U.S. Virgin Islands.
- Ownership category
- akta.pro rank
Where Salud Medica is headquartered
LocationHeadquarters
- HQ city
- Orlando
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Salud Medica business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Provider Directory Listings: Healthcare providers pay for premium directory listings and profile visibility on the platform to attract patients
- SMS/MMS Messaging Services: Healthcare providers subscribe to SMS/MMS notification services for appointment reminders and lab result notifications sent to patients via Twilio A2P 10DLC campaigns
- Appointment Scheduling Platform: Online appointment request system connecting patients with providers, potentially with transaction or subscription fees for provider access
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Salud Medica product offering
Product offeringCore offering
Salud Medica operates a bilingual (English/Spanish) healthcare digital platform serving Puerto Rico and the U.S. Virgin Islands. Its core offering is a searchable provider directory listing 11,906 doctors, 300 clinics, and 88 laboratories, paired with patient and provider portals, online appointment scheduling, and HIPAA-compliant SMS/MMS notification services for appointment reminders and laboratory results. The platform is monetized primarily through provider subscriptions for directory listings and messaging services.
Product overview
SaludMedica.com is a healthcare digital platform operating in Puerto Rico and the U.S. Virgin Islands, providing a comprehensive provider directory service (11,906+ providers, 300+ clinics, 88+ laboratories) integrated with patient and provider portals. The platform offers a suite of communication tools including a laboratory result notification system, appointment reminder system, and secure patient messaging. Additional features include a health articles platform, an interactive symptom checker with body mapping, online appointment scheduling, and a pregnancy tracking center. The platform supports both English and Spanish languages and operates under HIPAA-compliant Business Associate agreements with healthcare providers.
Differentiator
Problem solved
Functional benefit
Brands
- EmbarazoCentral: A pregnancy resource center offering week-by-week pregnancy tracking, educational content about fertility, labor, and newborn care.
Products and services
- Healthcare Provider Directory
Quantifiable outcome
- 11,906 healthcare providers listed on platform
- +1 more outcomes
Companies that use Salud Medica
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Salud Medica technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature6 records
Salud Medica partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Twilio Inc.coreTwilio Inc. provides SMS/MMS delivery services through A2P 10DLC registered campaigns. Salud Medica uses Twilio's messaging infrastructure to send appointment reminders, lab result notifications, and healthcare communications on behalf of healthcare providers. This is a core technology partnership enabling the platform's patient communication services. All subprocessors are contractually prohibited from using data for their own marketing or selling to third parties.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Salud Medica competitors and assessment
Company assessmentDirect peers
- Practo: Practo is a leading provider directory and healthcare booking platform primarily serving India and Southeast Asia. Its business model (provider directory + appointment booking + patient records) closely mirrors Salud Medica's architecture.
- Doctoralia (Docplanner): Doctoralia, part of Docplanner, operates healthcare provider directories and booking platforms across Spain, Italy, Brazil, Mexico, and other Spanish/Portuguese-speaking markets. It is the most analogous peer to Salud Medica given the shared emphasis on Spanish-language, provider-discovery-plus-booking functionality in LatAm/Iberia.
- Doctor.com: Doctor.com provides a provider directory, online scheduling, reputation management, and patient communication tools for healthcare practices. It is functionally aligned with Salud Medica's combined directory + patient messaging offering.
- Healthgrades: Healthgrades is a large U.S. provider directory with physician reviews, specialty search, and appointment-request functionality operated by R1 RCM. It is a direct competitor to Salud Medica's directory-plus-engagement model in any cross-border expansion.
- Vitals (Drugs.com subsidiary): Vitals is a U.S. provider directory with patient reviews, doctor profiles, and appointment booking. It overlaps Salud Medica in directory-plus-discovery functionality for any geographic expansion.
- Zocdoc: Zocdoc is the leading U.S. healthcare provider directory with integrated online appointment booking, patient reviews, and insurance filtering. It matches Salud Medica on the provider-discovery-plus-booking model and is the primary U.S. comparator for functionality.
- Solv Health: Solv Health is an online marketplace for same-day and urgent care appointments with provider directory and booking functionality. Its marketplace-plus-communication structure aligns with Salud Medica's provider-discovery-plus-SMS stack.
- CareDash: CareDash is a healthcare provider directory emphasizing transparent provider information and patient reviews. It is a direct model comparator to Salud Medica's directory-plus-information positioning.
- Sesame: Sesame operates an online healthcare marketplace for cash-pay appointments with provider listings and direct booking. The marketplace structure and provider-monetization model make it a directly comparable U.S. peer.
Broad incumbents
- WebMD (Internet Brands): WebMD is a broad health-information platform with an integrated provider directory and consumer health content library. It competes with Salud Medica's health-articles and symptom-checker engagement loops but at a much larger scale and as part of a wider portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Salud Medica social profiles
Digital presenceSalud Medica compliance and trust
Trust signalCompliance5 records
Salud Medica financial estimates
Financial estimateRevenue estimate
Valuation estimate
Salud Medica leadership team
Management profileNumber of profiles
Salud Medica funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Salud Medica M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Salud Medica
What does Salud Medica do?
Salud Medica operates a bilingual (English/Spanish) healthcare digital platform serving Puerto Rico and the U.S. Virgin Islands. Its core offering is a searchable provider directory listing 11,906 doctors, 300 clinics, and 88 laboratories, paired with patient and provider portals, online appointment scheduling, and HIPAA-compliant SMS/MMS notification services for appointment reminders and laboratory results. The platform is monetized primarily through provider subscriptions for directory listings and messaging services.
Is Salud Medica a public or private company?
Salud Medica is a private company. It is classified as unknown and is currently operating.
When was Salud Medica founded?
Salud Medica was founded in 2011. It employs 11 to 50 people.
Where is Salud Medica based?
Salud Medica is headquartered in Orlando, United States, in the North America region.
How does Salud Medica make money?
Three revenue lines are on record. Provider Directory Listings are the primary driver. The others are SMS/MMS Messaging Services and appointment Scheduling Platform.
Who are Salud Medica's main competitors?
Direct peers on record are Practo, Doctoralia (Docplanner), Doctor.com, Healthgrades, Vitals (Drugs.com subsidiary), Zocdoc, Solv Health, CareDash and Sesame. WebMD (Internet Brands) is listed as a broad incumbent.
Does Salud Medica have an API?
No public API is recorded for Salud Medica.