What JETSystem does

JETSystem (株式会社ジェットシステム, founded 1988 in Matsue, Shimane Prefecture) is a Japanese privately held diversified IT services and field operations company with a group headcount of 629 employees (462 in JETSystem, 89 in J-House, 22 in Bellclick, 56 in TAMAYA as of May 2026). The company operates through three wholly owned subsidiaries (J-House, Bellclick, TAMAYA) and maintains offices in Matsue (HQ), Tokyo, Osaka, Fukuoka, Nagoya, Yokohama, Hino, and Fukushima, covering 43 of Japan's 47 prefectures.

The company's core products are proprietary PC-POS systems — FOODレジ (a Windows-based restaurant POS with 20 years of deployment history, supporting order entry, payment processing, kitchen transmission, and remote support via TeamViewer) and Beauit (a beauty salon POS with reservation, RFM analysis, and real-time HQ sales monitoring). Supporting products include construction cost-estimation software (COSTEM, Gaia11, Gaia Cloud), J-ONEcall remote support, and resold/partner integrations (TORETA, ASPIT, MONSTERA, PEANUT food delivery robot, AdiLL/WeLL educational systems, and ほのぼの nursing care software). The company holds five regulatory permits covering construction, secondhand dealing, labor dispatch, telecommunications, and P-Mark privacy certification.

JETSystem's revenue model is diversified across professional services (PC support at electronics retailers, call center/BPO, construction/installation, event promotion, system integration and SE派遣), one-time POS software licensing, and hardware sales (commercial kitchen equipment, hotel furniture). Go-to-market is enterprise field sales via in-store presence at major electronics retailers (Yamada Denki since 1988, Bic Camera), direct enterprise outreach to hospitality and gaming clients (APA Group, Lawson, Square Enix, Bandai Namco, Cygames), and government contracts (Japan Post). Customers include Yamada Denki, Bic Camera, APA Group, Hotel Alpha-1, Japan Post, Lawson, Soka University, Square Enix, Bandai Namco, Cygames, and Bushiroad across electronics retail, hospitality, government, retail, education, and entertainment sectors.

Name

JETSystem

Legal name

株式会社 ジェットシステム

Website

https://jetsystem.co.jp

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

501–1,000 employees

Short description

JETSystem is a privately held Japanese diversified IT services and field operations firm (founded 1988, Matsue HQ, 629 group employees) that delivers proprietary PC-POS software (FOODレジ, Beauit), nationwide PC support at electronics retailers, construction/electrical installation, call center BPO, and event promotion services to enterprise and government clients across Japan.

Ownership category

akta.pro rank

Headquarters

HQ city

Matsue

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. PC Support Services: On-site PC support at major electronics retail stores nationwide, providing setup, repair, and installation services. Revenue generated through service fees from retail partnerships (Yamada Denki).
2. POS Software Sales and Licensing: Sale and licensing of PC-POS systems (FOODレジ, Beauit) to restaurants, beauty salons, and hotels. Includes initial installation and ongoing maintenance support.
3. Field Support and Installation Services: Nationwide installation and maintenance of communication equipment, POS terminals, signage, Wi-Fi spots, servers, security systems, EV chargers, solar systems, and other equipment at commercial facilities.
4. Call Center Operations: 24/7 technical support (consumer and business), telemarketing, BPO, and help desk services including GIGA School ICT support.
5. System Development and SI: Custom software development for restaurants (PC-POS), beauty salons (POS), hotels (front management), and unmanned checkouts. SE派遣 (engineer dispatch) services.
6. Construction and Installation Services: Electrical work, large appliance installation, solar panel systems, EV charger installation, LED lighting, security cameras, and HVAC work for commercial and residential customers.
7. Event Promotion Services: Event planning, construction, management, audiovisual services, merchandise sales, and booth operations for exhibitions, game conventions, and corporate events.
8. Kitchen Equipment and Appliance Sales: Sales of furniture, appliances, commercial kitchen equipment, refrigeration, HVAC, and laundry systems to hotels and accommodation facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

JETSystem (株式会社ジェットシステム) provides nationwide PC support services at major Japanese electronics retail chains, develops and sells proprietary POS software (FOODレジ for restaurants and Beauit for beauty salons), and delivers field installation, maintenance, construction, call center, and event promotion services for enterprise clients. The company also offers construction management software (COSTEM, Gaia11, Gaia Cloud) and resells commercial kitchen equipment and appliances to hotels. It operates through direct enterprise sales, partnership agreements with electronics retailers, and wholly-owned subsidiaries (J-House, Bellclick, TAMAYA) covering Japan.

Product overview

JETSystem (株式会社ジェットシステム) is a Japanese system development and sales company founded in 1988, offering a diverse portfolio of POS systems, construction management software, robotics, and business support solutions. The product lineup includes: FOODレジ - a Windows-based PC-POS system for restaurants with 20 years of experience; Beauit - a POS system for beauty salons; COSTEM and Gaia series (Gaia11, Gaia Cloud) - construction cost estimation and management systems; J-ONEcall - technical support services; PEANUT - food delivery robots; and various restaurant management integrations (TORETA, ASPIT). Additional offerings include educational systems (AdiLL, WeLL), healthcare software (ほのぼの series), and industrial equipment (バクテスター bacterial testing device). The company operates nationwide with major offices in Tokyo, Osaka, and regional centers, serving clients across retail, food service, beauty, construction, healthcare, and education sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• FOODレジ (Food Regi) Windows-based PC-POS system for restaurants with order entry, wireless LAN real-time kitchen transmission, register settlement, sales analysis, and report output. Supports Android ordering, ordering POS, counter POS, table management POS, and front desk centralized management POS. Sold and licensed directly to restaurant operators including chains such as 炉端かば, 口八丁, ひつまぶし名古屋 備長, and Bareburger Japan.
• Beauit POS system for total beauty salons (hair salons, beauty salons) covering reservation, reception, sales, and analytics. Provides real-time sales visibility from headquarters, RFM analysis for customer segmentation, promotional DM issuance, and customer lapse prevention. Backed by 35 years of beauty industry experience. Sold and licensed directly to beauty salon operators.
• J-ONEcall Technical support and remote support service for computers and peripheral devices. Combines phone service, remote service (via TeamViewer), search service, video-based PC lessons, and community site features. Used for consumer and business technical troubleshooting.
• Gaia11 Civil engineering estimation software with a 30-year track record, distributed through partnership with Being Corp (株式会社ビーイング). Improves usability and accuracy over previous releases.
• Gaia Cloud Multi-device (PC, tablet, smartphone) construction management system developed by construction industry executives. Manages construction work, provides management functions, and incorporates real field and management feedback. Distributed through partnership with Being Corp (Gaia Cloud).
• COSTEM Construction cost estimation management system with reduced calculation errors and intuitive user interface. Provides comprehensive functions supporting customer business operations.
• PEANUT (ピーナッツ) Automatic food delivery robot designed to enhance human service. Transports prepared dishes to tables and collects dirty dishes, allowing restaurant staff to focus on customer service. From JSPRobot partnership.
• PC Support Services On-site PC support at major electronics retail stores nationwide, providing setup, repair, configuration, software installation, and digital appliance troubleshooting for consumers at partner retail chains such as Yamada Denki and Bic Camera. Covers 43 of Japan's 47 prefectures through field engineers stationed at retail locations.
• Field Installation and Maintenance Services Nationwide installation and maintenance of communication equipment, POS terminals, signage, Wi-Fi spots, servers, security systems, EV chargers, solar systems, and other equipment at commercial and residential facilities. Includes work for Japan Post, Lawson convenience stores, APA Group, and homebuilders (Sekisui House, Sumitomo Forestry, Mitsui Home).
• Call Center and BPO Services 24/7 technical support (consumer and business), telemarketing, BPO, and help desk services including GIGA School ICT support. Operates continuously with phone, remote, and search-based support capabilities.
• Construction Services Electrical work, large appliance installation, solar panel systems, EV charger installation, LED lighting, security cameras, and HVAC work for commercial and residential customers. Performed under general construction business permit (Tokyo Governor, No. 159737) covering roofing, electrical, and telecommunications work.
• Event Promotion Services Event planning, construction, management, audiovisual services, merchandise sales, and booth operations for exhibitions, game conventions, and corporate events. Serves Square Enix, Bandai Namco, Cygames, Bushiroad, and Thai Government Tourism Authority.
• Commercial Kitchen Equipment and Appliance Sales Sales of furniture, appliances, commercial kitchen equipment, refrigeration, HVAC, and laundry systems to hotels and accommodation facilities. Customers include APA Group and Hotel Alpha-1 Group.

Quantifiable outcome

• PC support operations cover 43 prefectures nationwide
• +2 more outcomes

Named customers17 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature4 records

Partnerships

31 partnerships are on record, tiered core, major and minor.

• Yamada Denki (ヤマダデンキ)coreStrategic or Co-development Partner · 1 January 1988Strategic business partnership established in 1988 for PC support services at Yamada Denki stores nationwide. JETSystem provides in-store PC support, setup, and troubleshooting. This partnership serves as the foundation of the company's PC support business and enabled nationwide service network development.
• NEC Fielding (NECフィールディング)coreStrategic or Co-development PartnerField support partner for communication equipment installation and maintenance services nationwide.
• NEC Netsell (NECネッツエスアイ)coreStrategic or Co-development PartnerPartner for communication equipment and network system installation and maintenance.
• Yamato Systems Development (ヤマトシステム開発)coreStrategic or Co-development PartnerPartner for system development and field support services.
• NTT Field Techno (NTTフィールドテクノ)coreStrategic or Co-development PartnerPartner for telecommunications field services and equipment maintenance.
• Sekisui House (積水ハウス)majorStrategic or Co-development PartnerPartner for residential solar system installation and housing equipment services.
• Sumitomo Forestry (住友林業)majorStrategic or Co-development PartnerPartner for wooden construction and environmental housing projects.
• Mitsui Home (三井ホーム)majorStrategic or Co-development PartnerPartner for prefabricated housing construction and equipment installation.
• SB Engineering (SBエンジニアリング)majorStrategic or Co-development PartnerPartner for solar system and equipment installation services.
• Solar Frontier (ソーラーフロンティア)minorStrategic or Co-development PartnerPartner for CIS solar panel system installation.
• Japan Post Group (日本郵政/JPグループ)coreStrategic or Co-development PartnerLong-standing partner for postal vehicle maintenance, equipment servicing, and EV charging station installation at post office locations nationwide.
• APA Group (アパグループ)majorStrategic or Co-development PartnerPartner for hotel furniture, appliances, and commercial kitchen equipment supply and installation for APA hotels.
• Hotta Maintenance (一条メンテナンス)minorStrategic or Co-development PartnerPartner for building maintenance and equipment installation services.
• Hoshizaki Chugoku (ホシザキ中国)minorChannel Partner/ Reseller/ DistributorDistributor for commercial kitchen equipment (refrigeration, cooking, dishwashing) supplied to hotels and restaurants.
• Soka University (創価大学)minorStrategic or Co-development PartnerPartner for call center and ICT help desk services including GIGA School support.
• LIXIL Renovation (LIXILリノベル)minorStrategic or Co-development PartnerPartner for residential renovation and housing equipment installation.
• Renovert (リノべる)minorStrategic or Co-development PartnerPartner for renovation and housing improvement projects.
• Japan Post Maintenance (日本郵便メンテナンス)minorStrategic or Co-development PartnerPartner for post office equipment maintenance and repair services.
• Miyazaki Corporation (トランスコスモス)minorStrategic or Co-development PartnerPartner for call center BPO and field support services.
• Nikko Technical Service (日工テクニカルサービス)minorStrategic or Co-development PartnerPartner for technical field services and equipment maintenance.
• MIRAI-EX (ミライト・エックス)minorStrategic or Co-development PartnerPartner for communication and network field services.
• APA Hotel / Kyoraku Maintenance (株式会社共立メンテナンス)majorStrategic or Co-development PartnerPartner for hotel furniture and kitchen equipment supply and installation.
• Fuji Electric (富士電機)minorStrategic or Co-development PartnerPartner for electrical equipment and construction project management.
• Lester Communications (レスターコミュニケーションズ)minorStrategic or Co-development PartnerPartner for public facility infrastructure and IoT systems.
• Intellix Space Design (インテリックス空間設計)minorStrategic or Co-development PartnerPartner for residential renovation and space design projects.
• Kokko Service (国光施設工業)minorStrategic or Co-development PartnerPartner for facility management and construction services.
• SI Solar (SIソーラー)minorStrategic or Co-development PartnerPartner for solar system installation services.
• Thai Government Tourism Authority (タイ国政府観光庁)minorStrategic or Co-development PartnerPartner for event promotion and tourism-related events.
• J-House (株式会社ジェイハウス)coreStrategic or Co-development PartnerWholly-owned subsidiary handling residential/environmental equipment, IP-PBX systems, housing renovation, and solar/EV charger installation.
• TAMAYA (株式会社TAMAYA)coreStrategic or Co-development PartnerWholly-owned subsidiary handling office furniture, facility equipment, paper products, bottled water (Krikura San'in), interior finishing work, and stationery sales.
• Bellclick (有限会社ベルクリック)coreStrategic or Co-development PartnerWholly-owned subsidiary (100% owned) handling construction project management, drawing/estimate preparation services.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• OBIC Co., Ltd. Established Japanese business software and IT services company providing enterprise systems, POS, and business solutions. Overlaps with JETSystem's POS, system integration, and software sales for restaurants/hospitality, though OBIC is much larger and more diversified.
• transcosmos Inc. Large Japanese BPO, call center, and digital services company operating nationwide. Comparable to JETSystem's call-center / BPO line, though transcosmos is significantly larger and broader in scope.
• Future Corporation: Japanese IT consulting and system integrator focused on retail, distribution, and hospitality verticals. Overlaps with JETSystem's POS and system integration work for restaurants and retailers, though Future is larger and more IT-services oriented.
• TIS Inc. Large Japanese system integrator and IT services company providing custom software development, system integration, and IT consulting across multiple industries. Overlaps with JETSystem's SI, POS development, and software-engineering dispatch lines, but at much larger scale.

Direct peers

• JSPRobot: Japanese robotics vendor whose PEANUT food-delivery robot is distributed by JETSystem. Directly comparable in food-service robotics integration and restaurant automation offerings.
• NTT Field Techno: NTT Group's telecommunications field-engineering subsidiary providing network construction, equipment installation, and maintenance across Japan. Listed as a JETSystem partner; highly comparable in field engineering, telecom hardware, and electrical-work services.
• Nihon System Project: Japanese POS software and KIOSK/self-ordering system provider (MMA, KIOSK, self-order controller) for restaurants. Directly comparable in restaurant POS software, payment terminals, and self-ordering systems sold to similar hospitality customers.
• Bell System24: Major Japanese call-center and BPO services company providing 24/7 customer support, technical help desk, and telemarketing — directly comparable to JETSystem's call center / BPO line of business serving enterprise and government customers.
• NEC Fielding: Major Japanese IT field-services company providing maintenance, installation, and support for IT and network infrastructure nationwide. Listed as a JETSystem partner; directly comparable on business model, customer profile (electronics retail, telcos), and nationwide field-service delivery.

Others

• Yamada Denki (Yamada Holdings): Major Japanese home-appliance and electronics retailer that is JETSystem's anchor customer since 1988 for PC support services. Comparable as ecosystem participant and channel partner rather than direct competitor.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC0MoydpZlumSa3-kvm6yumQ
• Facebookfacebook.com/jetsystem
• Instagraminstagram.com/jetsystem_official

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JETSystem