Solem

What Solem does

Solem (legal name SOLEM INGENIERIA S.A.) is a privately held Chilean digital solutions and software development company with 30+ years of operating history, headquartered in Viña del Mar, Chile, with a secondary office in Bogotá, Colombia. The company is structured around six operating business units—Ukali (customer experience), Ginko (digital banking), Agile (digital identities and electronic signatures), Smart City, Proyectos Especiales, and Soluciones TI (IT consulting and talent)—delivering its products through a platform-plus-modules architecture anchored by CheckID for omnichannel identity verification and Auris CX for customer/citizen engagement.

The technical core spans digital identity verification (biometric facial and fingerprint matching, passive liveness detection, document OCR, NFC, and advanced electronic signatures), omnichannel CRM with citizen-engagement variants, electronic fare payment platforms that integrate metro, bus, and multimodal operators on a single stack, and smart-city infrastructure including the nationwide tsunami warning system operated with the Chilean Navy. AI/ML capabilities—passive liveness detection, facial/fingerprint matching, voice biometrics, and most recently iris-based fatigue and impairment detection—are integrated via technology partnerships with IDEMIA (4i, Tech5), ID R&D, and Fitwork rather than developed in-house. Solem's product suite serves a 50+ client base across five primary verticals: banking and financial services, retail and commerce, government, smart cities, and healthcare.

Solem earns revenue through a hybrid of on-premise software licensing and cloud-based Pay-per-Use subscription for its platforms, supplemented by professional services, bespoke software development, and IT talent provisioning through the Soluciones TI unit. Distribution combines direct enterprise field sales led by a Director Comercial and dedicated account teams with a channel partner network (RUBRIKA, Grupo Babel, SIXBELL, INTERSOFT, Rubik) that extends reach into Chile, Colombia, Peru, Guatemala, El Salvador, Panama, Costa Rica, and Mexico. Anchor clients include the Servicio de Registro Civil e Identificación de Chile (since 2001), Grupo AVAL, Metro de Santiago, Transantiago, EFE, Armada de Chile (tsunami alert system since 2011, renewed in 2023), Clínica INDISA, Ripley, and BCI Seguros. The company's transport payment platform processes over $2 billion in annual transactions for 7.5M+ users, and it completed ISO 27001 scope expansion in November 2025 to cover support and evolutionary maintenance processes across business units.

Name

Solem

Legal name

SOLEM INGENIERIA S.A.

Website

https://solem.cl

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Solem is a Chilean-headquartered digital solutions company that builds identity verification (CheckID), omnichannel CRM (Auris CX), transit payment platforms, and smart-city safety systems for government, banking, retail, and healthcare clients across Latin America.

Ownership category

akta.pro rank

Product category

Digital Identity Verification Software

NAICS

Custom Computer Programming Services (541511), Investigation and Personal Background Check Services (561611)

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

akta.pro secondary industries

Identity Verification (IDV) & Document Verification (FSAMALAE), Data, Evidence & Document Verification (IDV) for KYC (FSAMAMAN), Identity Verification (ID, SSN Trace, KYC-lite) (BPACALAD)

Keywords

• Identity verification software
• Biometric authentication solutions
• Electronic signature platforms
• Smart city infrastructure
• Omnichannel customer experience

Headquarters

HQ city

Recreo

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Solutions and Platforms: SOLEM generates revenue through the sale and licensing of its proprietary software platforms including CheckID (identity verification), Auris CX/CRM (customer experience management), and smart city solutions. Revenue is generated via both on-premise licensing and cloud-based subscription models (Pay-per-Use).
2. Professional Services and Technology Consulting: SOLEM provides specialized technology consulting, software development, and IT talent provision services through its Soluciones TI business unit. This includes bespoke development, implementation support, and ongoing technical assistance.
3. Channel Partner Distribution: SOLEM distributes its products through a network of Latin American channel partners including RUBRIKA, Grupo Babel, SIXBELL, and INTERSOFT, generating revenue through partner licensing and distribution agreements across multiple countries.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

SOLEM develops and sells proprietary digital identity, electronic signature, and smart city software platforms for enterprise and government clients across Latin America. Its flagship CheckID platform provides omnichannel identity verification using facial and fingerprint biometrics, document authentication, and electronic signatures, while Auris CX delivers omnichannel customer relationship management. The company also offers electronic fare-payment systems for public transport and integrated emergency alert systems for tsunami and community warnings.

Product overview

SOLEM is a digital solutions and software development company offering an integrated portfolio of products organized into specialized business units. The core offerings include CheckID (identity verification and authentication platform), Auris CX (customer experience/CRM platform), and Smart City solutions. These are supplemented by vertical-focused units: Ginko (digital banking), Agile (electronic signatures and digital identities), Ukali (customer experience consulting), and IT Solutions (technology consulting). The architecture follows a platform-plus-modules model where CheckID serves as a technology foundation with integrations to biometric partners (ID R&D, TECH5, IDEMIA), while Auris CX spans both commercial and government/citizen variants. The company also delivers industry-specific solutions for banking, retail, government, smart cities, and healthcare sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• CheckID Omnichannel digital identity verification and authentication platform enabling remote and in-person identity verification through facial biometrics, fingerprint scanning, document reading, NFC, and electronic signatures with passive liveness detection. Used by banks, retailers, governments, and healthcare providers for digital onboarding, KYC, and fraud prevention.
• Auris CX

Quantifiable outcome

• 7.5+ million users served through electronic payment platforms, processing over 2 billion dollars in annual transactions
• +3 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature6 records

Partnerships

15 partnerships are on record, tiered core, major and supporting.

• FitworkcoreStrategic or Co-development Partner · 18 February 2026SOLEM and Fitwork formed a strategic alliance to deliver AI-powered operational safety solutions using iris biometric scanning for fatigue and substance impairment detection. The solution evaluates worker alertness levels in seconds, enabling non-invasive, contact-free access control for industrial environments. The partnership aims to transform workplace safety in high-demand sectors.
• Cámara de Comercio e Industria Colombo ChilenamajorStrategic or Co-development Partner · 1 November 2022SOLEM became affiliated with the Colombian-Chilean Chamber of Commerce and Industry to pursue new business opportunities in Colombia and Latin America. Ginko Soluciones Financieras initiated the relationship, and the partnership enables SOLEM to strengthen commercial ties and develop new technology projects in the region.
• Contraloría PrivadacoreImplementation/ SI/ Consulting Partner · 26 September 2022SOLEM partnered with legal firm Contraloria Privada to launch joint legal advisory services focused on cybersecurity, digital identity, electronic signatures, and compliance. The partnership addresses the legal dimensions of digital transformation, helping clients navigate Chile's evolving digital legislation including data protection and cybersecurity regulations.
• InfobipmajorStrategic or Co-development Partner · 1 November 2021SOLEM formed a strategic alliance with Infobip to enhance customer communication and experience capabilities, combining SOLEM's Auris CX CRM platform with Infobip's communications platform for retail and enterprise clients.
• 4i (IDEMIA)coreTechnology or Integration · 1 December 20204i, part of IDEMIA (global biometric technology leader), partnered with SOLEM as a technology provider for liveness detection, document identification, and facial comparison algorithms. 4i officially presented SOLEM as its integration partner for biometric projects in Latin America in December 2020.
• Tech5coreTechnology or Integration · 1 January 2020Tech5 partnered with SOLEM to integrate efficient biometric matching algorithms (facial and fingerprint) into CheckID. Tech5 also provides innovative mobile fingerprint capture technology using smartphone cameras, enhancing SOLEM's mobile identity verification capabilities.
• ID R&DcoreTechnology or Integration · 1 January 2020ID R&D partnered with SOLEM to provide passive liveness detection technology based on advanced AI algorithms operating from a single image frame. This enables SOLEM to offer superior anti-spoofing protection in remote self-service identity verification scenarios.
• RUBRIKAmajorChannel Partner/ Reseller/ Distributor · 1 January 2020RUBRIKA partnered with SOLEM as a sales channel to distribute CheckID and electronic signature solutions across Latin America. RUBRIKA integrated CheckID into its digital HR worker folder platform, processing thousands of signed documents annually for multiple enterprise clients.
• Grupo BabelmajorChannel Partner/ Reseller/ Distributor · 1 January 2020Grupo Babel joined SOLEM's channel partner network to distribute CheckID and Auris CRM across Latin American markets, extending SOLEM's reach in the region.
• SIXBELLmajorChannel Partner/ Reseller/ Distributor · 1 January 2020SIXBELL partnered with SOLEM as a sales channel for distributing CheckID and Auris CRM across Latin American markets.
• INTERSOFTmajorChannel Partner/ Reseller/ Distributor · 1 January 2020INTERSOFT joined SOLEM's Latin American channel partner network to distribute SOLEM's product portfolio including CheckID and Auris CRM.
• IDEMIAcoreTechnology or IntegrationIDEMIA is a technology partner providing biometric identification solutions for SOLEM's national identification system projects in Chile, including the Servicio de Registro Civil e Identificación modernization. Reference provided by Juan Pérez of IDEMIA praising SOLEM's strategic support.
• e-CertchilesupportingTechnology or Integratione-Certchile collaborated with SOLEM (Agile unit) and Clínica INDISA to provide the electronic signature infrastructure enabling the first digital patient admission process with FONASA authorization in Chile.
• SONDAmajorStrategic or Co-development PartnerSONDA collaborated with SOLEM on public transport electronic payment system projects including Transantiago, EFE Valparaíso, and EFE Concepción in Chile, as well as implementations in Panama City and Medellín.
• RubikmajorChannel Partner/ Reseller/ DistributorRubik partnered with SOLEM for joint digital transformation initiatives in Latin America, integrating CheckID and SOLEM's identity solutions into Rubik's service offerings across the region.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• SONDA: Major Latin American IT services and systems integrator that collaborates with SOLEM on transit payment projects but also competes for government/enterprise digital transformation deals.
• Truora: Latin American identity verification and digital onboarding provider serving banks and enterprises, directly overlapping SOLEM's CheckID IDV offering in the same regional market.
• Idwall: Brazil-based identity verification and background/KYC platform overlapping SOLEM's document and identity verification for financial and enterprise clients.
• Unico: Brazilian biometric identity/authentication provider serving financial institutions, comparable to SOLEM's facial biometric and anti-fraud identity solutions.

Broad incumbents

• Jumio: Established global IDV and KYC/AML platform using AI biometrics and document verification, an incumbent competitor to SOLEM's identity offering.
• Onfido: Global identity verification provider with document/biometric onboarding, overlapping SOLEM's IDV product but with a broader international enterprise footprint.

Direct peers

• Veriff: Global AI-driven identity verification vendor offering document and biometric checks, competing on the same core IDV functionality SOLEM delivers via CheckID.
• Incode Technologies: Mexico-founded biometric identity verification company offering face-match, liveness, and onboarding for banks and governments, closely mirroring SOLEM's IDV proposition in LatAm.
• MetaMap: Identity verification and KYC platform (formerly Mati) with strong LatAm presence, competing directly with CheckID on document/biometric verification and onboarding.

Others

• IDEMIA: Global biometric and government identity technology leader that supplies SOLEM's matching/liveness algorithms; a technology partner and potential large-scale competitor in government identity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/solem-s.a-
• Instagraminstagram.com/solem_cl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solem