SUTHERLANDS
Sutherlands Hair and Beauty is a family-owned salon in Newport-on-Tay, Scotland, established in 1957, offering hair, beauty and skin clinic services to individual consumers across Fife and Tayside via a single three-floor location.
- Company typePrivate
- Founded1957
- HeadquartersNewport-on-tay, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What SUTHERLANDS does
Sutherlands Hair and Beauty is a family-owned hair, beauty and skin clinic salon based at 9-11 High Street, Newport-on-Tay, Fife, Scotland. The hair salon was established in 1957, with a beauty salon and nail bar added in 1996, and the business now operates across three floors of a 19th century building with views across the River Tay. Services span four categories: hair (cutting, colouring and styling using Wella, Sebastian, GHD, Cloud Nine and Babyliss products), beauty (massage, facials, manicures, pedicures, waxing, brow and lash work using Crystal Clear, AlumierMD and Elim), an advanced skin clinic (COMCIT by Crystal Clear, CACI, Dermalux LED Phototherapy, AlumierMD peels, Rejuvapen microneedling, DiamondTome microdermabrasion) and men's grooming.
The business is direct-to-consumer with no B2B motion, serving individual clients across Fife, Tayside, Dundee, St Andrews and Broughty Ferry. Acquisition channels include a website with online booking and gift voucher e-commerce via the Phorest platform, Facebook-sourced reviews, a 'Refer a Friend' scheme (£10 discount to both sides), and tiered loyalty cards (Hair Loyalty Card, Treat Card, Gents Loyalty Card). Pricing is unit-based and tiered by stylist seniority (Principal, Senior, Stylist, New Stylist), with service prices ranging from around £20 (underarm wax) to £160 (bespoke highlights).
Ownership is held within the Sutherland family — Bruce Sutherland (Director & Cutting Trainer, 60+ years in the trade) and Joanna (Director, Sassoon Academy-trained) — with Marion Sutherland serving as Data Protection Officer. The wider team of ~20+ includes multiple Wella Master Colour Experts, a head therapist specialised in skin clinic technologies, and front-line stylists and therapists. Revenue is not publicly disclosed and the company has no external investment, patents, regulatory actions, or subsidiaries disclosed.
SUTHERLANDS firmographics
Firmographics- Name
- SUTHERLANDS
- Legal name
- Sutherlands Hair and Beauty
- Website
- https://sutherlandshairandbeauty.com
- Company type
- Private
- Founded year
- 1957
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sutherlands Hair and Beauty is a family-owned salon in Newport-on-Tay, Scotland, established in 1957, offering hair, beauty and skin clinic services to individual consumers across Fife and Tayside via a single three-floor location.
- Ownership category
- akta.pro rank
SUTHERLANDS industry classification
Industry- Product category
- Hair and Beauty Salon Services
- NAICS
- Beauty Salons (812112), Hair, Nail, and Skin Care Services (81211)
- akta.pro primary industry
- Haircutting & Styling Services (HSALAAAD)
- akta.pro secondary industries
- Hair Coloring & Highlights Services (HSALAAAE), Women's Hair Salons (HSALAAAA), Professional Hair Care (Shampoo, Conditioner, Treatments) (CRABALAB)
Keywords
Where SUTHERLANDS is headquartered
LocationHeadquarters
- HQ city
- Newport-on-tay
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
SUTHERLANDS business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Hair and Beauty Services: Revenue generated from providing hair services (cutting, colouring, styling) and beauty treatments (facials, massage, manicures, pedicures, waxing, brow treatments) at the Newport-on-Tay salon location.
- Retail Product Sales: Sale of professional hair and beauty retail products including Wella, Sebastian Professional, GHD, Cloud Nine, NIOXIN, AlumierMD, Crystal Clear, Delilah Cosmetics, Mii Cosmetics, St Tropez, St Eval candles, and weDo/Professional products. Products can be purchased using accumulated loyalty points.
- Gift Vouchers: Sale of monetary gift vouchers that can be redeemed for hair or beauty services at the salon. Available for purchase online through the Phorest platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Blow Dry / Finish pricing by stylist level |
| Unit Pricing | Pay-as-you-go | Hair Colour Services |
| Unit Pricing | Pay-as-you-go | Beauty Services |
| Unit Pricing | Pay-as-you-go | Skin Clinic - Microdermabrasion |
| Unit Pricing | Pay-as-you-go | Clinical Reflexology |
| Unit Pricing | Pay-as-you-go | Elim Pedicure Treatments |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
SUTHERLANDS product offering
Product offeringCore offering
Sutherlands Hair and Beauty operates a single physical hair and beauty salon in Newport-on-Tay, Fife, delivering in-person hair cutting, colouring and styling, beauty treatments (massage, facials, manicures, pedicures, waxing, brow and lash work), advanced skin clinic services (microdermabrasion, microneedling, COMCIT facials, CACI anti-ageing, chemical peels, Dermalux LED phototherapy), and men's grooming. Revenue also comes from in-salon retail of professional hair, beauty and skincare products and from online gift voucher sales, supported by Phorest booking software.
Product overview
Sutherlands Hair and Beauty is a family-owned hair and beauty salon offering a comprehensive range of services. The business operates across four main service categories: Hair Services (cutting, styling, colouring using professional products from Wella, Sebastian, GHD, Cloud Nine and Babyliss), Beauty Services (facials, massage, manicures, pedicures, waxing, and brow treatments using Crystal Clear, AlumierMD, Elim, and other professional product ranges), Skin Clinic (advanced treatments including microneedling, COMCIT facials, CACI technology, chemical peels, LED light therapy, and microdermabrasion), and Men's Grooming services. The salon also offers gift vouchers for retail sale. The business was established in 1957 and operates from a 19th century building in Newport-on-Tay, Fife.
Differentiator
Problem solved
Functional benefit
Products and services
- Hair Services Hair cutting, colouring and styling services for women and men, including highlights, balayage, blondes, creative colours, red shades, brunettes, blow-dry finishes, hair-up and specialist styling. Delivered using professional products from Wella, Sebastian, GHD, Cloud Nine and Babyliss.
- Beauty Services Face and body beauty treatments including massage, facials, manicures and pedicures, waxing and hair removal, and eyelash and eyebrow treatments. Provided using professional products from Crystal Clear, AlumierMD, Elim MediHeel and MediHand.
- Skin Clinic Advanced skin clinic offering microneedling (Rejuvapen), COMCIT facials (Crystal Clear), CACI anti-ageing treatments, AlumierMD chemical peels, Dermalux LED light therapy, DiamondTome microdermabrasion, and skin consultations for anti-ageing, acne and pigmentation concerns.
- Men's Grooming Grooming services for men including classic haircuts, massage, facials and pedicure treatments using the Elim pedicure system.
- Gift Vouchers Monetary gift vouchers sold online through the Phorest platform and redeemable in-salon for any hair or beauty service.
Companies that use SUTHERLANDS
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles3 records
SUTHERLANDS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
SUTHERLANDS partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- PhorestcorePhorest provides salon management software for appointment scheduling, CRM, and marketing. Sutherlands uses Phorest for online booking, customer data storage, and managing client bookings. Data is stored securely in Amazon Web Services cloud within the EU.
- WellacoreSutherlands is a Wella key account salon. Their team of colourists are trained by Wella and all Directors and some Principals have achieved Wella's prestigious Master Colour Award. They use Wella professional colour products exclusively. Wella provides ongoing training and expertise to stylists.
- Crystal Clear / COMCITcoreCrystal Clear provides COMCIT (Cryo-Oxygen Micro-channelling Collagen Induction Therapy) technology for advanced skin rejuvenation. Sutherlands offers COMCIT facials as one of their key skin clinic treatments.
- AlumierMDcoreMedical-grade skincare brand providing chemical peels and professional skincare products. AlumierMD sunscreens are recommended for daily use and have won industry recognition for their zinc-based formulations.
- CACIcoreCACI provides advanced non-surgical face-lifting technology using microcurrent and LED light therapy. Sutherlands offers CACI Ultimate Anti-Ageing treatments.
- DermaluxcoreDermalux LED Phototherapy provides narrow band UV light energy treatments for skin rejuvenation and repair of various skin concerns.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
SUTHERLANDS competitors and assessment
Company assessmentRegional players
- Sk:n Clinics: UK chain of advanced skin and aesthetic clinics offering microneedling, peels, LED, and anti-ageing treatments. Comparable on the skin clinic and advanced aesthetics side of Sutherlands' offering, but operates at chain scale nationally rather than as an embedded independent.
- Thérapie Clinic: UK and Ireland aesthetic clinic chain providing skin treatments, anti-ageing, and advanced beauty services. Comparable on the skin clinic and aesthetics overlap with Sutherlands, but at multi-site chain scale rather than a single premium independent.
Direct peers
- Hershesons: London hair salon group known for blow-dry bars and celebrity styling. Comparable as a premium stylings-and-colour focused independent with strong brand and multiple touchpoints, though London-centric.
- Rush Hair: UK-based multi-site hair salon chain offering cutting, colouring, and styling across a national footprint. Directly comparable as a branded premium hair services operator targeting similar urban and suburban UK consumers.
- Richard Ward Hair & Metrospa: Premium Chelsea-based hair salon and spa offering cutting, colour, beauty, and skin treatments under one roof. Comparable as a multi-service premium independent combining hair, beauty, and skin clinic services with high-end brand partnerships.
- Daniel Galvin: London-based luxury colour specialist salon renowned for high-end hair colour services. Directly comparable as a premium colour-led independent with master colourist expertise, though operating in London rather than Scotland.
Broad incumbents
- Toni&Guy: Global hair salon and education brand with UK salons offering cutting, colouring, and styling. Comparable as a premium hair services brand, but operates at far greater scale and with a franchise/academy model that Sutherlands does not.
- Harrods Hair & Beauty (Urban Retreat / Harrods Salon): Luxury in-store hair and beauty salon offering within Harrods department store, providing high-end services and premium brand partnerships. Comparable as a multi-floor premium salon with skin clinic and beauty services, though embedded in a luxury retailer.
- John Frieda Salons: Premium hair salon brand associated with the John Frieda haircare line, offering colour and styling services. Comparable as a premium colour-led salon concept, but linked to a large global haircare product portfolio rather than operating as a small family independent.
Others
- Phorest (Salon Software): Salon management software provider used by Sutherlands for online booking, CRM, and marketing. Not a competitor but an ecosystem enabler; included to illustrate the operational infrastructure layer comparable independents share.
Market position
Strengths4 records
Weaknesses1 record
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
SUTHERLANDS social profiles
Digital presenceSUTHERLANDS financial estimates
Financial estimateRevenue estimate
Valuation estimate
SUTHERLANDS leadership team
Management profileNumber of profiles
Profiles12 records
SUTHERLANDS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SUTHERLANDS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SUTHERLANDS
What does SUTHERLANDS do?
Sutherlands Hair and Beauty operates a single physical hair and beauty salon in Newport-on-Tay, Fife, delivering in-person hair cutting, colouring and styling, beauty treatments (massage, facials, manicures, pedicures, waxing, brow and lash work), advanced skin clinic services (microdermabrasion, microneedling, COMCIT facials, CACI anti-ageing, chemical peels, Dermalux LED phototherapy), and men's grooming. Revenue also comes from in-salon retail of professional hair, beauty and skincare products and from online gift voucher sales, supported by Phorest booking software.
Is SUTHERLANDS a public or private company?
SUTHERLANDS is a private company. It is classified as family owned and is currently operating.
When was SUTHERLANDS founded?
SUTHERLANDS was founded in 1957. It employs 11 to 50 people.
Where is SUTHERLANDS based?
SUTHERLANDS is headquartered in Newport-on-tay, United Kingdom, in the Europe region.
How does SUTHERLANDS make money?
Three revenue lines are on record. Hair and Beauty Services are the primary driver. The others are retail Product Sales and gift Vouchers.
Who are SUTHERLANDS's main competitors?
Regional players on record are Sk:n Clinics and Thérapie Clinic. Direct peers are Hershesons, Rush Hair, Richard Ward Hair & Metrospa and Daniel Galvin. Broad incumbents are Toni&Guy, Harrods Hair & Beauty (Urban Retreat / Harrods Salon) and John Frieda Salons. Phorest (Salon Software) is listed as an others.
Does SUTHERLANDS have an API?
No public API is recorded for SUTHERLANDS.
What industry is SUTHERLANDS in?
SUTHERLANDS's product category is Hair and Beauty Salon Services. Its primary akta.pro industry code is HSALAAAD, Haircutting & Styling Services, with a secondary code of HSALAAAE, Hair Coloring & Highlights Services. Its NAICS code is 812112.