Infotelecom

What Infotelecom does

Infotelecom Networks S.L. is a privately held regional telecommunications and ICT services operator headquartered in Ciutadella de Menorca, Spain, founded in 1995 by Toni Genestar and currently led by CEO Josep Fortuny. The company provides integrated connectivity, web development, and data center services to residential, business, and public-sector customers across the Balearic Islands, with primary operations in Menorca and expanding presence in Mallorca.

The company's core technical stack centers on proprietary fiber optic networks deployed across multiple Menorca municipalities (Es Castell, Maó, Ciutadella, Alaior, Ferreries), supplemented by WIMAX/RLAN/GSM-4G/5G wireless backhaul for uncovered areas. It operates three owned data center facilities (Ciutadella, Maó, and a newly opened Palma de Mallorca site at Son Castelló), which deliver cloud, hosting, housing, storage, and backup services with local data sovereignty. Unified communications offerings are built on Cisco and 3CX platforms, while web services span design, e-commerce, CRM integration (including Odoo-based solutions), SEO, and acting as an authorized Kit Digital digitalizing agent. Several deployments are co-financed by EU FEDER funds and national broadband extension programs.

Infotelecom generates revenue through four primary streams: recurring subscription connectivity (fiber, WIMAX, mobile, VoIP) priced from €17.99–€49.95/month, managed data center and cloud services (including wholesale infrastructure for other operators), professional web development and CRM integration services, and IT consulting. Go-to-market combines direct sales through four physical offices (Ciutadella, Palma, Maó, Alaior), telephone sales, an online portal, participation in public tenders, and channel partnerships under government subsidy schemes such as Kit Digital and Bo Connectivitat. Key customer segments are SMEs, municipal and island public administrations, the tourism/hospitality sector, and residential subscribers, with strategic anchor contracts including the Consell Insular de Menorca and all eight Menorca municipalities (4-year contract plus 2-year extension option, operated in coordination with SILME).

Name

Infotelecom

Legal name

Infotelecom Networks S.L.

Website

https://infotelecom.es

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Infotelecom Networks is a Menorca-headquartered regional telecommunications and ICT operator, founded in 1995, providing fiber internet, wireless broadband, data center, and web development services to SMEs, public administrations, and residential customers across the Balearic Islands of Menorca and Mallorca.

Ownership category

akta.pro rank

Product category

Telecommunications and IT Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC)

akta.pro secondary industries

Municipal & Community Broadband Networks (HDAIACAE), Fixed Wireless Access (FWA) Mobile Operators (HDAIAAAG)

Keywords

• Fiber optic internet
• VoIP telephony services
• Data center hosting
• Web development services
• Unified communications

Headquarters

HQ city

Ciudadela

HQ country

Spain

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Telecommunications and Connectivity Services: Recurring subscription revenue from internet connectivity (fiber, WIMAX, mobile), VoIP telephony, and unified communications services to residential and business customers across the Balearic Islands.
2. Data Center Services: Revenue from hosting, housing, cloud computing, storage, backup, and managed services for businesses and public administration. Includes wholesale services for other operators.
3. Web Design and Development Services: Professional services for web design, e-commerce platforms, CRM integration, SEO optimization, and digital transformation consulting. Also agent for government Kit Digital program.
4. ICT Consulting: Advisory services for business digitalization projects and technology consulting.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Infotelecom is a regional telecommunications operator that provides fiber optic internet, wireless broadband, VoIP telephony, and unified communications to homes and businesses in the Balearic Islands. It complements connectivity with web design, e-commerce, CRM, and SEO services, plus full data center offerings including cloud computing, hosting, housing, storage, and IT consulting. It operates proprietary fiber optic networks and three data centers in Menorca and Mallorca, and serves as an authorized agent for Spain's Kit Digital digitalization program.

Product overview

Infotelecom operates as a comprehensive telecommunications and technology services provider serving homes and businesses in the Balearic Islands (Menorca and Mallorca) since 1995. The product portfolio is organized into three main service pillars: (1) Connectivity and Telephony - including fiber optic internet, Wimax/RLAN/GSM-5G wireless broadband, high-capacity business internet, WiFi installations, VoIP telephony, and unified communications via Cisco and 3CX platforms; (2) Web Services - encompassing web design and development, e-commerce solutions, domain management and corporate email, CRM and process digitization, SEO services, and Kit Digital digitalization program; (3) Data Center Services - featuring cloud computing, edge computing, storage and backup, hosting, housing, IT consulting, and wholesale telecommunications infrastructure. The company operates data centers in Ciutadella and Maó (Menorca) plus a newly opened facility in Palma de Mallorca, maintaining its own fiber optic networks across multiple municipalities and offering services as an authorized digitizing agent for Spain's Kit Digital program.

Differentiator

Problem solved

Functional benefit

Products and services

• Fibra Óptica (Fiber Optic Internet) High-speed fiber optic internet connections for residential and business customers in Menorca and Mallorca, with coverage across multiple municipalities including Es Castell, Maó, Ciutadella, Alaior, and Ferreries.
• WIMAX / RLAN / GSM-5G Wireless Broadband Wireless broadband internet access using WIMAX, RLAN, and GSM-4G/5G networks for urbanizations and rural areas of the Balearic Islands without fiber cable infrastructure.
• Internet Alta Capacidad (High Capacity Internet) High-capacity internet connections for businesses requiring advanced connectivity, with secured networks and redundant backup circuits for reliable operations.
• Instalaciones WiFi (WiFi Installations) Professional WiFi network installations for high-demand environments including hotels, tourism businesses, and public services, with public hotspot access points.
• Telefonía VoIP Voice over IP telephony solutions including PBX systems and trunk lines for fixed and mobile VoIP, enabling cost savings for businesses.
• Comunicaciones Unificadas Cisco y 3CX Unified communications platform integrating CRM with telephony, chat, and videoconferencing systems using Cisco and 3CX solutions.
• Diseño y Desarrollo Web (Web Design and Development) Custom web design and development services, from informational websites to product catalogs, tourism booking engines, and cloud-based management applications.
• Comercio Electrónico (E-commerce Solutions) Online store and e-commerce solutions enabling businesses to establish and manage digital commerce operations, including tourism booking engines.
• Dominios y Correo Corporativo (Domains and Corporate Email) Domain name management and corporate email hosting on company-owned servers with local IP addresses for enhanced security.
• CRM y Digitalización de Procesos CRM integration and business process digitization solutions combining proprietary developments with open platforms like Odoo for customized business management.
• Kit Digital Digitalization Program Services Digital transformation solutions for SMEs offered as an authorized digitizing agent under Spain's Kit Digital program, providing digitalization services for businesses of all sizes.
• Cloud Computing Cloud computing and edge computing services providing secure access to enterprise servers and cloud-based projects, including virtual machines and professional cloud services with local infrastructure.
• Storage & Backup Data storage and backup solutions with automatic backup scheduling, private storage space, and secure access for protecting critical business data.
• Hosting Web hosting services for websites and internet applications on company-owned servers in Infotelecom data centers.
• Housing (Server Colocation) Professional server colocation services allowing businesses to host their servers in Infotelecom's data centers with full management support.
• Consultoría TIC (IT Consulting) IT consulting and advisory services leveraging over 20 years of internet experience to address technological challenges for businesses and support digital transformation.
• Servicios Mayoristas (Wholesale Services) Wholesale telecommunications infrastructure access for other operators, including fiber optic network infrastructure built under the New Generation Broadband Extension Program in Menorca, plus IaaS support.
• Data Center Services (Ciutadella, Maó, and Palma de Mallorca) Comprehensive data center services in Mallorca and Menorca providing hosting, housing, cloud computing, and managed IT infrastructure with local data sovereignty. Includes the new Palma de Mallorca facility opened in 2026.

Quantifiable outcome

• 80% energy coverage from photovoltaic system at new Mallorca data center
• +3 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• CiscocoreTechnology or IntegrationCisco Partner status. Provides unified communications solutions integrating Cisco technology with Infotelecom's telecommunications services for business customers.
• 3CXcoreTechnology or Integration3CX Gold Partner status. Offers 3CX IP PBX and unified communications solutions as part of Infotelecom's business telecommunications offerings.
• SILME (Societat d'Infraestructures de les Illes Balears)flagshipStrategic or Co-development PartnerPublic company managing Balearic Islands infrastructure. Infotelecom operates the fiber network ofConsell Insular and municipalities in coordination with SILME since December 2017. 4-year contract with option for 2-year extension.
• ACCESO (Associació d'Empreses Tecnològiques de PIME Menorca)coreStrategic or Co-development PartnerTechnology companies association in Menorca. Infotelecom participates in Work'n'breakfast events and community activities organized by ACCESO.
• Govern de les Illes BalearscoreStrategic or Co-development PartnerRegional government providing subsidies and co-financing for broadband deployment projects under FEDER funding. Awarded Infotelecom contracts for fiber deployment in industrial zones.
• Fundació Balears d'Innovació i TecnologiacoreStrategic or Co-development PartnerFoundation managing technology parks. Infotelecom signed agreement to provide services at CentreBIT Menorca and integrate the space into their fiber network.
• Consell Insular de MenorcaflagshipStrategic or Co-development PartnerIsland council partnership for fiber network operation, dual education programs, and community initiatives including free internet for families during COVID-19.
• IES Biel MartíminorStrategic or Co-development PartnerTechnical education institution. CEO delivered fiber optic installation training session as part of MenFEMPO-Lab4.0 project connecting vocational training with real business needs.
• Fundació per a Persones amb Discapacitat de MenorcaminorStrategic or Co-development PartnerNon-profit foundation. Infotelecom provides technology support to foundation offices, supervised housing, and work initiatives for people with disabilities.

Scale indicators12 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Adamo: Swedish-origin fiber operator with significant Spanish footprint, focused on deploying fiber in rural and small-town areas. Comparable to Infotelecom in targeting underserved municipalities and competing against incumbents with own-network fiber strategies.
• Embou: Regional telecommunications operator in Aragón offering fiber, mobile, and business services via own network. Comparable to Infotelecom as another Spanish small-region operator serving SMEs and public administration with own fiber infrastructure.

Broad incumbents

• Orange Spain: Major Spanish mobile and fiber operator with nationwide infrastructure including Balearic coverage. Comparable to Infotelecom as one of the large national incumbents whose network reach and resources set the competitive baseline.
• Vodafone Spain: Major Spanish mobile and fixed-line operator (now part of Zegona) with national fiber and 5G footprint. Comparable to Infotelecom as a national-scale competitor that has historically acquired or absorbed smaller Spanish ISPs.
• Movistar (Telefónica España): Incumbent Spanish telecom operator with dominant fiber and mobile market share nationwide, including the Balearic Islands. Comparable to Infotelecom as the dominant competitor whose national scale and pricing power define the market Infotelecom operates in.

Emerging players

• Digi Spain: Low-cost Romanian-origin operator that has rapidly scaled mobile and fiber in Spain with aggressive pricing. Comparable to Infotelecom as a competitor for residential and SME connectivity bundles in the Balearic market, though with vastly greater scale and a different cost model.
• Finetwork: Spanish low-cost mobile and fiber MVNO/operator targeting price-sensitive consumers. Comparable to Infotelecom as a Spanish-market pricing competitor for residential connectivity bundles, though without own infrastructure.

Direct peers

• Aire Networks: Spanish regional telecom operator providing fiber, mobile, data center, and wholesale services across multiple autonomous communities. Comparable to Infotelecom in offering an integrated connectivity + data center + wholesale portfolio aimed at SMEs and operators in regional markets.
• Avatel: Spanish regional telecom operator focused on rural areas, second-home zones, and coastal/island markets, offering fiber, mobile, and TV with own infrastructure. Closely comparable to Infotelecom in customer profile (SMEs, hospitality, residential in non-urban geographies) and ownership of local access networks.
• Eurona: Spanish telecommunications operator providing satellite and wireless connectivity to rural and underserved areas. Comparable to Infotelecom in its use of WIMAX/RLAN/satellite-style wireless technologies to reach customers outside urban fiber footprint and in targeting rural business customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infotelecom
• YouTubeyoutube.com/channel/UCFoJJ1jbgsVl_SBNL4gI9vA
• Facebookfacebook.com/InfotelecomNetworksSL
• LinkedInlinkedin.com/company/infotelecom-networks-s.l.
• Instagraminstagram.com/infotelecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infotelecom