PestX

What PestX does

PestX is a family-owned pest control and cleaning services company founded in 2013 by Scott Lawton and headquartered in Rockhampton, Central Queensland. It operates a multi-vertical field service business with adjacent offerings: general pest control (termites, rodents, ants, spiders, cockroaches, bed bugs, birds, possums, feral animals), professional carpet and tile cleaning, commercial and industrial cleaning, flood remediation, bond cleaning, fire ant prevention, and methamphetamine testing and remediation. Underlying technology comprises professional pest control and carpet cleaning equipment (truck-mount and portable carpet systems, industrial drying equipment), advanced termite detection tools (borescopes, radar, temperature sensors), and gold-standard branded pest control products (Termidor, Biflex, Advion, Altriset). Back-office infrastructure includes ServiceM8 for booking, WooCommerce for an Australia-wide e-commerce shop at shop.pestx.com.au, and Australia Post for fulfilment.

The business is sales-led, with customers acquired primarily through phone enquiries (07 4936 2093) and online booking, and offers same-day response for pest emergencies. Pricing is quote-based (not publicly disclosed) with interest-free payment plans available. Customers span residential homeowners in Central Queensland, commercial and industrial accounts (including Hastings Deering, Blue Care, restaurants, real estate agents), government agencies, the mining and resource sector, and maritime/aviation clients. Revenue is generated through professional service fees across the service catalogue plus ancillary e-commerce product sales.

PestX holds a QBCC licence for termite management system installations and Queensland Department of Health licensing for pest management, with police-checked staff and full insurance. The company is bootstrapped with no disclosed institutional investment, has 11-50 employees, and operates primarily across Central Queensland (Rockhampton, Yeppoon, Gracemere, Gladstone, Mackay, Emerald and the coal fields), with national product shipping and select national service capability. It has a documented sub-contracting arrangement with Rentokil for specialist jobs outside Rentokil's internal expertise.

Name

PestX

Legal name

PestX

Website

https://pestx.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

PestX is a family-owned pest control and cleaning services company founded in 2013 in Rockhampton, Central Queensland. It serves residential, commercial, industrial, government, and mining customers across Central Queensland with a multi-vertical offering spanning pest control, carpet and tile cleaning, flood remediation, meth testing, and e-commerce pest product sales.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Carpet and Upholstery Cleaning Services (56174)

akta.pro primary industry

Commercial General Pest Control (Non-Specialty) (HSAMAAAL)

akta.pro secondary industries

Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH), Grocery, Supermarket & Food Retail Pest Control (HSAMAKAC), Healthcare Facilities Pest Control (Hospitals, Clinics) (HSAMAKAE), Commercial Stored-Product Pest Management (Restaurants, Grocers, Warehouses) (HSAMAHAF), Pest-Related Sanitization (Rodent/Bird Droppings) (HSAEAHAM)

Keywords

• Pest control services
• Carpet cleaning services
• Termite control
• Commercial cleaning
• Bird control services

Headquarters

HQ city

Parkhurst

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Pest Control Services: One-time professional pest control services covering termites, rodents, ants, spiders, cockroaches, silverfish, bed bugs, birds, possums, feral animals and more. Also includes preventive measures and management strategies.
2. Carpet and Tile Cleaning Services: Residential, commercial and emergency carpet cleaning services using professional equipment. Includes steam cleaning, flood remediation, and trauma cleaning services.
3. Commercial and Industrial Cleaning: Professional cleaning services for commercial premises, industrial companies, government agencies, doctors, restaurants, and real estate agents.
4. Specialized Services: Includes methamphetamine testing and remediation, bond cleaning, fire ant prevention, bird control, and feral animal control services.
5. E-commerce Product Sales: Operates shop.pestx.com.au selling professional pest control products including rodent baits (Ditrac, Maki, Racumin), Termidor, Biflex, Advion, and related products. Ships Australia wide with standard postage included in price.
6. Property Maintenance and Lawn Services: Property maintenance and lawn services that expanded from the core pest control business.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

PestX provides professional pest control (termites, rodents, insects, birds, possums, feral animals), carpet and tile cleaning, commercial and industrial cleaning, bond cleaning, flood remediation, methamphetamine testing and decontamination, and fire ant prevention for residential customers, businesses, government agencies, and resource-sector clients across Central Queensland. The company also retails professional-grade pest control products (rodent baits, Termidor, Biflex, Advion, Altriset) through an Australia-wide e-commerce shop. All work is performed by licensed, insured, police-checked technicians using premium brand chemistry and advanced detection tools.

Product overview

PestX is a family-owned pest control and cleaning services company founded in 2013, offering an integrated suite of services primarily in Central Queensland. The core offering combines pest control (covering termites, rodents, insects, birds, and feral animals) with professional cleaning services (carpet, tile, commercial, and bond cleaning), plus specialised services including methamphetamine testing, flood remediation, and fire ant prevention. The company also operates an e-commerce shop selling professional-grade pest control products. Services are delivered through a licensed, police-checked team with over 100 combined years of experience, and bookings are managed through an integrated ServiceM8 platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Pest Control Services General pest inspection, treatment, and management services covering ants, bed bugs, spiders, biting insects, rodents, birds, possums, cockroaches, bees and wasps for residential and commercial properties, including guarantees and same-day response.
• Termite Control Services Termite inspections, treatments, and management systems using borescopes, radar, and temperature sensors, with Altriset (low-toxicity) and gold-standard name-brand products backed by manufacturer warranties; covers annual inspections, pre-construction termite management, and termite damage restoration.
• Carpet Cleaning Services Professional steam cleaning of carpets and upholstery for residential, commercial, and emergency situations, using truck-mount and portable equipment to remove stains and embedded soil.
• Tile & Grout Cleaning Tile and grout cleaning for residential and commercial properties using professional equipment and products, restoring tiles to like-new condition.
• Fire Ant Prevention Fire ant prevention and treatment using industry-approved methods to eliminate nests and prevent future outbreaks, delivered by certified specialists for industrial and domestic properties.
• Bird Control Services Bird and pigeon control using mesh exclusion, spikes, and shooting methods for homes, schools, businesses, shopping centres, and industrial areas.
• Methamphetamine Testing and Remediation Meth lab detection, on-site testing, independent laboratory analysis, residue assessment, and complete decontamination to return impacted properties to a habitable and safe condition.
• Bond Cleaning End-of-lease cleaning for tenants moving out, combining carpet cleaning, flea and cockroach treatments, and full-property cleaning to meet real estate agent standards; PestX is registered with most real estate agents.
• Commercial and Industrial Cleaning Commercial and industrial cleaning including sanitisation and dust/dirt removal for offices, medical practices, restaurants, government agencies, and industrial facilities, delivered by police-checked, fully insured technicians.
• Flood Remediation and Restoration Flood water extraction, structural drying via industrial air movers, mould remediation, and decontamination for premises damaged by burst pipes, sewerage leaks, or water intrusions.
• Feral Animal Control Control and removal of feral animals, including possums and birds, that affect residential and commercial properties.
• Professional Pest Control Products (Online Shop) Online shop retailing professional pest control products including Ditrac, Maki, and Racumin rodent baits, Termidor, Biflex, Advion, and other professional chemicals, shipping Australia-wide with standard postage included.

Quantifiable outcome

• 267+ reviews with 4.9 out of 5 stars rating
• +1 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

One partnership is on record.

• RentokilminorChannel Partner/ Reseller/ DistributorPestX occasionally sub-contracts for national pest companies like Rentokil when they have problems outside their expertise area. This arrangement benefits PestX by providing additional revenue streams and validates their specialized expertise in complex pest situations.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Flick Pest Control: One of Australia's largest independent pest control operators offering residential and commercial termite and general pest services. Direct Australian peer in the same product category, serving similar homeowner and commercial customers.
• Surekil Pest Control: Australian pest control operator offering residential and commercial pest services including termite management. Directly comparable in service offerings and target customer segments within Australia.
• Rentokil Initial: Global pest control and hygiene services leader operating extensively in Australia. PestX is already subcontracted by Rentokil for specialized jobs, making this a direct comparable on service offerings and target customers despite the enormous scale gap.
• Anticimex: Global pest control company with operations in Australia. Direct peer offering the same commercial and residential pest control services, including digital pest control solutions that could pressure traditional operators like PestX.
• Jim's Pest Control: Franchise-based Australian pest control network operating across most regions including Queensland. Directly comparable on residential and commercial pest control service offerings, with similar local service delivery model.
• ABC Pest Control: Australian pest control company providing termite and general pest services to residential and commercial customers. Comparable regional competitor with similar service mix and customer base.

Broad incumbents

• Terminix: Global pest control leader (now part of Rentokil Initial) with broad residential and commercial pest management offerings. Comparable in service mix but operates at vastly greater scale with national marketing budgets.
• Ecolab: Global leader in water, hygiene, and infection prevention solutions serving commercial customers. Comparable on the commercial/industrial cleaning and sanitization services that PestX provides, though Ecolab's portfolio is far broader.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pestx.com.au
• Instagraminstagram.com/pest_qld

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PestX