Name

Uptime Group

Legal name

Uptime Group NV

Website

https://uptimegroup.be

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Temporary Help Services (561320)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

akta.pro secondary industries

IT Incident, Problem & Change Management Platforms (HDAEALAI), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

Keywords

• Managed IT services
• Cloud infrastructure solutions
• IT security compliance
• Hybrid cloud services
• IT consulting staffing

Headquarters

HQ city

Edegem

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring managed services contracts covering 24/7 monitoring, support, maintenance, backup, and security management of client IT environments. Revenue is recurring in nature with SLA-based service tiers.
2. Consulting & Professional Services: IT consulting engagements including strategy, architecture, project guidance, staff augmentation/detachment, and Team-as-a-Service offerings. Delivered on a project or retainer basis.
3. Cloud Solutions (Design, Migration, Management): Cloud adoption advisory, migration services, and ongoing managed cloud services across hybrid, public (Azure, AWS, Google Cloud, OVHCloud, Nextcloud), and private cloud platforms. Provided in Signature, Assure, or Premium service tiers.
4. Security & Compliance Services: Security assessments, CISO-as-a-Service, managed detection and response (MDR), phishing awareness, vulnerability analysis, and compliance advisory for GDPR, NIS2, and DORA.
5. Staffing Solutions (via Deta-Up): IT staff augmentation and recruitment services, matching client needs with appropriate IT professionals. Provided through the Deta-Up competence center within Uptime Group.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Uptime Group provides end-to-end IT infrastructure, managed services, cloud, security and digital workplace solutions to enterprise and mid-market organizations in Belgium. The company delivers 24/7 monitoring, hybrid/multi-cloud advisory and management, networking, security and compliance services (GDPR/NIS2/DORA), modern workplace enablement, and IT consulting/staffing through 25+ competence hubs and 650+ certified technology experts.

Product overview

Uptime Group is an IT services company offering a portfolio of managed services and solutions organized around seven core service areas: Managed Services (24/7 monitoring, support, backup, disaster recovery), Security & Compliance (MDR, vulnerability assessments, GDPR/NIS2/DORA compliance), Networking & Connectivity (network design, surveys, routing/switching, SD-WAN), Hybrid & Multi-Cloud Solutions (Azure, AWS, Google Cloud, private cloud), IT Infrastructure (servers, HCI, storage, endpoints, licensing), Modern Workplace (MDM, collaboration tools), and Consulting Services (staffing, team augmentation). The company operates through multiple competence centers including Arxus (cloud/workplace), SecWise (security), Hestia (shared services), Neoria (infrastructure), Deta-Up (staffing), and Rebatch (software development). A notable product is the AI Chatbot Knowledge Assistant, a private cloud AI solution using LLM for semantic document search.

Differentiator

Problem solved

Functional benefit

Brands

• Uptime Security: Cybersecurity consulting services including vendor-agnostic advice and end-to-end services for clients' cybersecurity trajectories.
• Arxus
• SecWise
• Neoria
• Hestia
• Deta-Up
• Rebatch

Products and services

• Managed Services 24/7 monitoring, management, and security of client IT environments, including Service Level Management, Proactive Monitoring & Maintenance, On-site & Remote Support, Data Management, Back-up & Disaster Recovery, and Service Desk. Targets enterprise and mid-market organizations requiring continuous IT operations.
• Security & Compliance End-to-end security services including security awareness, vulnerability assessments, security roadmap development, CISO-as-a-Service, Managed Security Services, 24/7 Managed Detection & Response (MDR) from Belgium, OT & IoT security, and Business Continuity Exercises. Supports compliance with GDPR, NIS2, and DORA.
• Networking & Connectivity Enterprise network design, implementation, management, and security, including Network & Site Surveys, Routing & Switching, Wired & Wireless Networks, SD-WAN, and network security services. Targets organizations requiring reliable, high-performance connectivity.
• Hybrid & Multi-Cloud Solutions Cloud advisory, migration, and managed services supporting Hybrid Cloud, Public Cloud (Azure, AWS, Google Cloud, Nextcloud, OVHCloud), and Private Cloud deployments. Delivered in Signature, Assure, or Premium service tiers. Includes cloud adoption, migration, and managed cloud operations.
• IT Infrastructure Services Servers & Data Centers, Hyperconverged Infrastructure (HCI), Data Storage & Backup Solutions, Desktop & Endpoint Management, and License Management for enterprise clients needing stable and performant infrastructure.
• Modern Workplace Digital workplace solutions covering Analysis, Design & Implementation, and Management, Security & Optimization. Includes Mobile Device Management (MDM) and Microsoft 365/Teams integration for organizations enabling secure and flexible collaboration.
• Consulting Services IT staffing and team augmentation including IT Consulting (Cloud Engineers, System Engineers, DevOps, Network Engineers, Cybersecurity Specialists), Team-as-a-Service, Training/Share-Experience-as-a-Service, and Recruitment Services. Targets clients needing strategic IT advice and project expertise.
• AI Chatbot Knowledge Assistant Private cloud-based AI search engine using a Large Language Model for semantic querying across policy, HR, and IT helpdesk domains. Provides traceable answers linked to source documents with GDPR-compliant data sovereignty. Initially deployed for an EU institution to query 1.4 million policy, HR, and IT helpdesk documents.

Quantifiable outcome

• AZ Turnhout achieved full ISO27001 and GDPR compliance with secure, audit-ready data storage and maximized availability of care systems.
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability6 records

Feature5 records

Partnerships

25 partnerships are on record, tiered core and supporting.

• ArxuscoreStrategic or Co-development PartnerArxus is a competence center within Uptime Group specializing in modern workplace and cloud solutions. It serves as a key delivery partner for Microsoft 365 modernization, Azure cloud management, and hybrid cloud engagements. Arxus was notably the piloting partner for Van Moer Logistics' Modern Workplace Advise service and handles operational Azure management for clients like Montea and Xerius.
• NeoriacoreStrategic or Co-development PartnerNeoria is a knowledge center partner that collaborated with Uptime Group on the AZ Turnhout storage solution. Neoria contributed expertise in NetApp All Flash MetroCluster architecture and data replication for high-availability healthcare IT environments.
• HestiacoreStrategic or Co-development PartnerHestia is the Uptime Group competence center responsible for the Hestia Shared Services Centre (SSC), which provides centralized 24/7 Service Desk, ITIL-based incident/problem/change management, and proactive maintenance services for clients such as AZ Groeninge hospital.
• Deta-UpsupportingChannel Partner/ Reseller/ DistributorDeta-Up is the staffing solutions competence center within Uptime Group, providing tailored IT staff augmentation and recruitment services to Uptime Group clients. It operates as a dedicated channel for matching client IT project needs with appropriate professionals.
• SecWisecoreTechnology or IntegrationSecWise is Uptime Group's cybersecurity competence center delivering vendor-agnostic security assessments, strategy, and managed security services. SecWise experts conducted the security assessment and Zero Trust architecture for Montea, including phishing awareness campaigns and SOC monitoring.
• Uptime SecuritycoreStrategic or Co-development PartnerUptime Security is a dedicated cybersecurity brand within Uptime Group, offering vendor-agnostic advisory and end-to-end security services. The team specializes in Trend Micro and Qualys solutions, providing endpoint, cloud, and network security consulting to enterprise clients.
• RebatchsupportingStrategic or Co-development PartnerRebatch is a Uptime Group business unit that developed the software solution and trained the Large Language Model for the European Union's AI Chatbot Knowledge Assistant project, working alongside Uptime Group's cloud architecture team.
• Microsoft AzurecoreTechnology or IntegrationCertified Microsoft partner supporting Azure cloud solutions. Uptime Group implements Azure-first strategies for clients, migrates workloads to Azure, and provides ongoing Azure management. Key partner for hybrid cloud and modern workplace solutions.
• AWSsupportingTechnology or IntegrationAmazon Web Services is supported as a public cloud platform within Uptime Group's multi-cloud portfolio, offering clients flexibility in cloud provider selection alongside Azure and other platforms.
• Google CloudsupportingTechnology or IntegrationGoogle Cloud is offered as part of Uptime Group's multi-cloud solutions portfolio, providing clients with options for public cloud deployments alongside Azure and AWS.
• OVHCloudsupportingTechnology or IntegrationOVHCloud is supported as a European sovereign cloud option within Uptime Group's portfolio, complementing private cloud solutions for clients with strict data residency requirements.
• NextcloudsupportingTechnology or IntegrationNextcloud is offered as a private cloud file sync and share platform, supporting Uptime Group's sovereign cloud and data sovereignty solutions for clients requiring full data control.
• ArcticWolfsupportingTechnology or IntegrationArcticWolf is featured as a supported security technology partner on the Security & Compliance page, contributing to Uptime Group's managed security services ecosystem.
• CheckPointsupportingTechnology or IntegrationCheckPoint is listed as a supported security technology on the Security & Compliance page, forming part of Uptime Group's end-to-end security service offering.
• Microsoft Defender / IntunecoreTechnology or IntegrationMicrosoft Defender and Intune are key security technologies used by Uptime Group for endpoint security, conditional access, and modern workplace security implementations across client environments.
• QualyssupportingTechnology or IntegrationQualys is a supported security platform on the Security & Compliance page, used for vulnerability management and security assessments within Uptime Group's managed security services.
• SophossupportingTechnology or IntegrationSophos is listed as a supported security technology on the Security & Compliance page, contributing to Uptime Group's multi-vendor security approach.
• TenablesupportingTechnology or IntegrationTenable is featured as a supported security technology on the Security & Compliance page, supporting vulnerability assessment and exposure management services.
• Trend MicrocoreTechnology or IntegrationTrend Micro (including Trend Micro Vision One) is a key security technology partner used by Uptime Security for endpoint, cloud, and network security implementations. Uptime Group actively recruits Security Consultants with Trend Micro expertise.
• VaronissupportingTechnology or IntegrationVaronis is listed as a supported security technology on the Security & Compliance page, contributing to data security and insider threat protection capabilities.
• CitrixsupportingTechnology or IntegrationCitrix is a technology partner listed in the AZ Groeninge managed services case, used for virtualization and digital workspace solutions within hospital IT environments.
• VMwaresupportingTechnology or IntegrationVMware is listed as a supported technology in the AZ Groeninge managed services case, used for server virtualization and containerization within the hospital's IT infrastructure.
• VeeamsupportingTechnology or IntegrationVeeam is listed as a technology partner in the AZ Groeninge managed services case, used for backup and recovery solutions within the hospital's IT environment.
• NetAppcoreTechnology or IntegrationNetApp is a key storage technology partner used for high-performance, high-availability storage solutions. Uptime Group implemented a NetApp All Flash MetroCluster for AZ Turnhout hospital, providing Tier 1 workload storage with multi-datacenter high availability and ransomware protection.
• NVIDIAcoreTechnology or IntegrationNVIDIA server technology was used as the hardware foundation for the European Union's sovereign AI chatbot private cloud environment, providing the computational power needed for Large Language Model inference across 1.4 million documents.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Proximus: Belgian telecom operator with a significant ICT and managed services division serving enterprises and public sector in Belgium. Comparable to Uptime in Belgian enterprise/government IT services market, though Proximus combines connectivity with IT services and operates at a larger overall scale.
• Realdolmen: Belgian IT services provider (now part of Gfi Informatique/Inetum) offering managed services, workplace, cloud, and infrastructure to Belgian enterprises. Highly comparable to Uptime in geography, customer base, and service portfolio; competes head-to-head for Belgian mid-market and large enterprise IT outsourcing deals.
• Ordina (NOrdix / part of Cognizant): Dutch/Benelux IT services provider (now part of Cognizant) specializing in managed services, cloud, and digital workplace across the Netherlands and Belgium. Comparable to Uptime in Benelux-focused service delivery, mid-market to enterprise customer base, and managed workplace/IT outsourcing portfolio.

Direct peers

• Cegeka: Belgian-headquartered IT services firm offering managed services, cloud, security, and application services across Benelux and broader Europe. Closest direct competitor to Uptime Group given similar end-to-end ICT services portfolio, Belgian roots, comparable customer segments (enterprise, healthcare, public sector), and focus on hybrid/multi-cloud and security.
• Devoteam: European IT consulting and managed services firm specializing in cloud platforms (notably AWS, Google Cloud, Microsoft Azure), cybersecurity, and digital workplace. Comparable to Uptime in cloud-and-security-led managed services delivery, multi-cloud expertise, and mid-to-enterprise customer base across Europe.

Broad incumbents

• Accenture: Global professional services and IT services firm with a significant Brussels/Belgian presence delivering cloud, security, infrastructure, and managed services. Comparable to Uptime in services portfolio, particularly cloud and security transformation, but competes from a vastly larger scale and broader geographic footprint.
• Capgemini: Global IT services and consulting leader with major Belgian and Benelux operations delivering cloud, infrastructure, security, and managed services. Comparable to Uptime in service portfolio, but operates at a vastly larger scale across multiple geographies and competes with Uptime for large enterprise and public-sector tenders.
• Atos: European-headquartered IT services firm with a strong Benelux presence offering managed infrastructure, cloud, security, and digital workplace services. Comparable to Uptime in managed services, security, and infrastructure offerings; competes for large European enterprise and public-sector contracts.
• Sopra Steria: Large European IT services group with strong Benelux and DACH presence, delivering managed services, infrastructure, cloud, and security to regulated industries. Comparable to Uptime in services portfolio and regulated-vertical focus, but materially larger and operating across multiple European geographies.

Emerging players

• Tata Consultancy Services (TCS): Global IT services and consulting firm with established Benelux operations delivering managed services, cloud, and infrastructure to European enterprises. Comparable to Uptime in managed services delivery and cloud transformation offerings, though TCS typically operates at a different cost structure and competes primarily for larger-scale outsourcing engagements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/uptimegroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uptime Group