Charles Pharmacy & Surgical

What Charles Pharmacy & Surgical does

Charles Pharmacy & Surgical is a Bronx, New York-based specialty pharmacy focused on diabetes medical supplies, operating as a regional brand within the Strive Medical network. Founded in 1968 per firmographic data, the company serves patients with Type 1, Type 2, and gestational diabetes, plus referring healthcare practices, from a single retail location at 4279 Webster Ave., Bronx, NY 10470. The firm is a for-profit private company with 11-50 employees and no proprietary technology platform, conducting traditional pharmacy dispensing and insurance billing operations.

The product offering is a focused suite of diabetes care items: continuous glucose monitors (CGM), sensors, transmitters, insulin pumps, reservoirs (including syringe reservoirs), infusion sets, and blood glucose testing supplies (lancets and strips). The company works with all major manufacturers of these supplies and is contracted with most major private insurance providers, New York Medicare, and New York Medicaid, with stated intent to keep adding payors. It is ACHC (Accreditation Commission for Health Care) accredited.

The business model is direct-to-consumer recurring/insurance-billed dispensing plus home delivery across New York. The go-to-market is driven primarily by healthcare-provider referrals and direct patient contact via phone ((718) 652-2090), fax, and a basic website; the company has minimal digital marketing or social media presence. Acquisition, care plan coordination, and payor billing are handled in-house. As a brand within Strive Medical (parent: Strive HoldCo LLC), Charles Pharmacy benefits from shared back-office infrastructure and payor/supplier relationships, but no company-specific revenue, funding, or headcount trend is disclosed.

Name

Charles Pharmacy & Surgical

Legal name

The Charles Pharmacy

Website

https://thecharlespharmacyandsurgical.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

Charles Pharmacy & Surgical is a Bronx, New York-based specialty pharmacy that delivers diabetes medical supplies (insulin pumps, CGMs, sensors, and consumables) directly to patients' homes across New York, coordinating with physicians and accepting NY Medicare, NY Medicaid, and major private insurance.

Ownership category

akta.pro rank

Product category

Specialty Pharmacy - Diabetes Medical Supplies

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Injectables & Specialty Medication Support (e.g., insulin, biologics) (HSABALAG)

akta.pro secondary industries

Pharmacy Liaison & Prior Authorization/Insurance Coordination (HSABALAD), Pharmacy & Health Essentials Delivery (CRAFAFAI)

Keywords

• Diabetes medical supplies
• Pharmacy dispensing services
• Insulin pump supplies
• Continuous glucose monitoring
• Home delivery pharmacy

Headquarters

HQ city

Bronx

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Pharmacy Dispensing - Diabetes Supplies: Revenue generated through dispensing diabetes medical supplies including insulin pumps, reservoirs, infusion sets, continuous glucose monitors, sensors, transmitters, lancets, and strips. The company bills insurance providers directly (Medicare, Medicaid, and private insurers) and delivers supplies to patients' doorsteps.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Charles Pharmacy & Surgical is a specialty diabetes-supply pharmacy in the Bronx, New York, that dispenses insulin pumps, continuous glucose monitors, sensors, transmitters, infusion sets, reservoirs, syringe reservoirs, lancets, and strips to patients with Type 1, Type 2, and gestational diabetes. The pharmacy handles insurance coordination with New York Medicare, New York Medicaid, and major private insurers and ships supplies directly to patients' homes, coordinating care plans with the prescribing physician.

Product overview

The Charles Pharmacy at Strive Medical is a specialized pharmacy offering a comprehensive portfolio of diabetes medical supplies. The offering consists of a focused suite of diabetes care products centered around insulin delivery and glucose monitoring: Continuous Glucose Monitors (CGM), insulin pumps, infusion sets, transmitters, sensors, reservoirs (including syringe reservoirs), and blood glucose testing supplies (lancets and strips). The company operates as a single-product-focus pharmacy rather than a platform-plus-modules architecture, providing these supplies directly to patients (particularly those with type 1, type 2, and gestational diabetes) and healthcare practices through home delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Infusion Sets Medical supplies used for insulin delivery in diabetes management, connecting insulin pumps to the body. Dispensed to diabetes patients with insurance coordination and home delivery.
• Insulin Pumps Compact medical devices that deliver insulin continuously for Type 1 and Type 2 diabetes patients, supplied through insurance billing with home delivery.
• Transmitters Devices that transmit glucose data from sensors to monitoring devices for continuous glucose tracking in diabetes management.
• Sensors Continuous glucose monitoring sensors that track blood sugar levels in real time, dispensed to diabetes patients with home delivery.
• Reservoirs Containers that hold insulin within insulin pump systems for delivery to patients with diabetes.
• Syringe Reservoirs Syringe-based insulin delivery containers used with compatible insulin pump systems.
• Continuous Glucose Monitors (CGM) Wearable devices that continuously track blood glucose levels throughout the day and night for diabetes management, supplied with home delivery.
• Lancets and Strips Blood glucose testing supplies including lancing devices and test strips for measuring blood sugar levels in diabetes management.

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Major Insulin Pump and CGM ManufacturerscoreOthersThe Charles Pharmacy works with all major manufacturers of diabetes supplies including insulin pumps, continuous glucose monitors, infusion sets, sensors, and transmitters. This allows the pharmacy to fulfill prescriptions regardless of which manufacturer the patient's doctor recommends or which product the patient's insurance prefers.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Medline: Largest privately held medical supply manufacturer and distributor with extensive DME and diabetes-related product lines; broad incumbent spanning institutional and home channels.
• CVS Health (Caremark / CVS Pharmacy): National pharmacy chain and PBM that fills prescriptions and distributes diabetes supplies at scale; competes broadly for diabetes patients via retail pharmacy and home delivery.

Direct peers

• Strive Medical: Parent company and operator of Charles Pharmacy; Strive Medical is a national DME supplier that distributes urology, wound care, incontinence, and diabetes supplies through pharmacy partners with payor contracts, sharing the same product categories and patient population.
• Edgepark Medical Supplies: Established mail-order DME retailer offering diabetes testing supplies, pumps, and CGM accessories with insurance coordination and home delivery — a comparable online-to-home diabetes supply model.
• Byram Healthcare: Major national DME distributor with a dedicated diabetes supply program and direct billing to Medicare, Medicaid, and private insurers — overlapping payor relationships and product portfolio.
• Better Living Now: Mail-order DME supplier with a diabetes product line and payor contracting, delivering directly to patients' homes — comparable operating model and customer base.
• US Med: National direct-to-patient supplier of diabetes supplies (pumps, CGMs, test strips) with home delivery and broad payor contracts — a direct competitive model to Charles Pharmacy's recurring DME fulfillment.
• 180 Medical: Specialty DME provider focused on chronic condition supplies with insurance billing and direct-to-patient fulfillment; comparable payor-driven supply model for patients with ongoing medical equipment needs.

Others

• Insulet Corporation (Omnipod): Manufacturer of the Omnipod insulin pump, a key supplier to Charles Pharmacy; represents both a partnership and a structural disintermediation risk as manufacturers expand direct-to-patient programs.
• Dexcom: Leading CGM manufacturer whose sensors and transmitters are core products distributed by Charles Pharmacy; both a key supply partner and a potential channel competitor via direct fulfillment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/charles-pharmacy

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charles Pharmacy & Surgical