The FiberSmith Company

What The FiberSmith Company does

The FiberSmith Company is a privately held fiber network engineering and business operations software vendor that serves rural and mid-tier broadband operators across the United States. Founded in 2013 by Donny Smith and headquartered in Blooming Prairie, Minnesota, the company operates two integrated business lines. Fibersmith Engineering delivers outsourced fiber-to-the-home (FTTH) network design, GIS mapping, permitting, and project management services. Vision Software, launched in 2017, is a location-first B/OSS (business and operations support system) platform that handles network inventory, service provisioning, billing, and customer management for ISPs, WISPs, CLECs, and rural electric cooperatives.

FiberSmith's combined footprint covers 75,000+ miles of fiber design and 400,000+ poles across 41 states, 2 territories, and 3 countries, supported by offices in Blooming Prairie, MN; Columbia, MO (Vision Software's development hub); and Bay Springs, MS. The company generates revenue through subscription SaaS contracts for Vision Software and project-based engineering services, and has built a 40+ partner integration ecosystem spanning network equipment (Calix, Adtran, Cisco, Nokia), payment processors, GIS platforms, and communications vendors. Leadership cites 100+ years of combined telecom experience, with President Bob Fenlason having personally managed more than $250M in fiber deployment projects. FiberSmith was acquired Joseph D. Fail Engineering Company in July 2023 to expand engineering capacity, has been named to the Inc. 5000 for four consecutive years (#3,658 in 2024), and positions itself as a specialist in federal broadband subsidy programs including BEAD, RDOF, NTIA, and USDA RUS. Named customers include Intercept Fiber, Cajun Broadband, Swyft, Planet Networks, Imagine Networks, Cyber Broadband, Kinex Telecom, and Tombigbee Communications.

Name

The FiberSmith Company

Legal name

The Fibersmith Company

Website

https://fibersmith.co

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

The FiberSmith Company delivers outsourced fiber network engineering services and the Vision Software B/OSS platform to rural ISPs, WISPs, CLECs, electric cooperatives, and government broadband programs across 41 states, two territories, and three countries.

Ownership category

akta.pro rank

Product category

Telecom Network Engineering & B/OSS Software

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI)

Keywords

• Fiber network design
• Broadband engineering services
• ISP operations software
• B/OSS platform
• Telecom consulting services

Headquarters

HQ city

Blooming Prairie

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Fibersmith Engineering Services: Professional services including project evaluation and discovery, fiber network design (high-level and low-level), field collection, construction management, and plant record management. Revenue generated through consulting fees, design contracts, and construction oversight engagements. Projects span from feasibility studies through full network deployment.
2. Vision Software Platform: SaaS-style subscription or license fees for the Vision B/OSS platform. Vision manages subscriber billing, network operations, CRM, inventory, scheduling, and marketing for ISPs. Revenue is recurring as providers pay for ongoing access to the platform and its integrations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

The FiberSmith Company provides end-to-end fiber network engineering services (project evaluation, fiber network design, field collection, construction management, and plant record management) for rural ISPs, WISPs, CLECs, ILECs, rural electric co-ops, and government entities. The company also sells Vision Software, a location-first, cloud-based B/OSS platform that unifies subscriber management, sales, marketing, billing, networking, scheduling, inventory, workflows, reporting, and CRM into a single integrated system for broadband providers. Both lines are sold via direct sales and quote-based engagements across the United States.

Product overview

The FiberSmith Company operates two distinct product lines: Fibersmith Engineering and Vision Software. Fibersmith Engineering provides comprehensive fiber network development services including project evaluation, fiber network design, field collection, construction management, and plant record management. Vision Software is a location-first all-in-one ISP B/OSS platform launched in 2017 that unifies subscriber management, sales, marketing, billing, networking, scheduling, inventory, workflows, reporting, and CRM into a single integrated system. Vision is the core software product with multiple functional modules (Scheduling, Marketing, Billing, Ticketing, Inventory, Workflows, Reporting, CRM, Networking) that work together as a unified platform. The company has grown since its 2013 founding to serve rural ISPs, WISPs, CLECs, and government entities across 41 states, 2 territories, and 3 countries.

Differentiator

Problem solved

Functional benefit

Brands

• Vision Software: A fully integrated, location-first B/OSS (Business and Operational Support Systems) software platform for broadband providers, managing operations, subscribers, billing, inventory, installs, and technical network aspects.

Products and services

• Fibersmith Engineering Comprehensive fiber network engineering and consulting services covering project evaluation, fiber network design, field collection, construction management, and plant record management for rural ISPs, WISPs, CLECs, rural electric co-ops, and government entities.
• Project Evaluation & Discovery Engineering service that determines project feasibility, identifies funding opportunities, and provides financial consultation for broadband expansion projects, including grant and loan application assistance (RDOF, BEAD, NTIA, USDA RUS).
• Fiber Network Design Engineering service providing high-level and low-level design plans to turn fiber project ideas into actionable blueprints for network expansion, including GPON network design.
• Field Collection Engineering service that establishes design feasibility by comparing virtual designs to ground truth requirements such as roads, terrain features, and utilities, including pole loading analysis.
• Construction Management Engineering service that safeguards financial investments during construction through contracts management, supervising and inspection, and plant record management throughout the network lifecycle.
• Plant Record Management Outside plant record management service using GIS-based network management software to model and maintain complex fiber network documentation for ongoing operations and scaling.
• Vision Software Location-first all-in-one ISP B/OSS platform that integrates subscriber management, sales, marketing, billing, networking, scheduling, inventory, workflows, reporting, and CRM tools into a single system for broadband providers.

Quantifiable outcome

• Designed 75,000+ miles of fiber across 41 states, 2 territories, and 3 countries
• +4 more outcomes

Named customers22 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core.

• ADTRANcoreTechnology or IntegrationADTRAN is a network equipment manufacturer integrated with Vision Software for broadband delivery systems and network infrastructure management.
• CalixcoreTechnology or IntegrationCalix is a major broadband network equipment provider integrated with Vision Software for subscriber management and network monitoring. Both Intercept Fiber and Cajun Broadband use Calix integrations.
• NokiacoreTechnology or IntegrationNokia network equipment integrated with Vision Software for broadband service delivery and management.
• 3-GIScoreTechnology or Integration3-GIS fiber network planning and management software integrated with Vision Software for plant record management and network design data. Both Intercept Fiber and Cajun Broadband use this integration.
• IQGeocoreTechnology or IntegrationIQGeo network management and GIS software integrated with Vision Software for fiber network planning, outside plant records, and geospatial network management.
• Joseph D. Fail Engineering Company (JDFEC)coreStrategic or Co-development PartnerFibersmith acquired Joseph D. Fail Engineering Company in July 2023, combining 50+ years of telecom engineering expertise with Fibersmith's operations. The acquisition enables scale into new markets and utilization of both companies' skilled employees. Bob Fenlason, President of JDFEC, brings experience managing $250M+ in projects.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Calix: Calix is a major broadband network equipment vendor that also offers SmartBiz and operations platforms targeting the same rural/mid-market ISP segment Fibersmith serves, making it both an integration partner and a direct competitor to Vision Software.
• Finley Engineering: Finley Engineering provides outside plant engineering, network design, and construction management services to telecom carriers and rural broadband providers, competing head-to-head with Fibersmith Engineering for engineering engagements.
• Sonar Software: Sonar Software (acquired by Telesystem) provides a BSS/OSS platform purpose-built for ISPs — directly competing with Vision Software on subscriber management, billing, and CRM for broadband providers of similar size to Fibersmith's customer base.
• Vantage Point Solutions: Vantage Point Solutions provides telecom engineering, grant/loan consulting, and network design services to rural ISPs and electric co-ops — the closest direct peer to Fibersmith Engineering in the rural broadband professional services space.
• IQGeo: IQGeo provides fiber network management and GIS software used by ISPs for outside plant records and network operations — overlapping with both Vision's GIS-linked features and Fibersmith Engineering's plant record management offering.
• Conexa: Conexa is a SaaS platform for fiber network operators that unifies operations, subscriber management, and field workflows — a direct functional peer to Vision Software in the fiber ISP B/OSS category.

Broad incumbents

• Amdocs: Amdocs is a leading BSS/OSS vendor serving large telecom operators worldwide — an incumbent alternative to Vision Software as ISP customers grow into enterprise-grade requirements.
• ADTRAN: ADTRAN is a broadband network equipment vendor with software/management capabilities; it is a Vision integration partner but also a broader incumbent offering end-to-end broadband solutions to the same rural ISP segment.
• Nokia: Nokia supplies fiber broadband network equipment and B/OSS-adjacent software, integrating with Vision today while also serving as an end-to-end incumbent alternative for ISPs evaluating broader platform partnerships.
• Netcracker Technology: Netcracker is a large, established BSS/OSS vendor serving global telecom operators — competing with Vision at the upper end of the ISP market and providing the incumbent alternative that mid-market ISPs may adopt as they scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Fibersmith-192625977974188

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The FiberSmith Company