Nationwide Property Solutions

What Nationwide Property Solutions does

Nationwide Property Solutions is a UK-based property maintenance company founded in 2008 and headquartered in Wakefield. It delivers reactive and planned property maintenance services across the UK mainland and Northern Ireland through a hybrid commercial and domestic model. Its service portfolio spans plumbing, gas/heating, electrical, drainage, roofing, building, security/access, cleaning, and facilities management, delivered by a network of locally-deployed approved engineers that the company coordinates through an in-house 24/7 helpdesk. The company holds an unusually broad set of UK procurement pre-qualifications (SafeContractor, Constructionline, CHAS, Achilles, SSIP, Safe PQQ, IWFM, Fair Payment Code) and deploys Gas Safe and NICEIC certified engineers, which materially supports public sector and regulated commercial tendering.

The business operates two distinct GTM motions. On the commercial side, NPS sells multi-year fixed-fee reactive maintenance contracts with SLA options of 2-hour critical, 4-hour emergency, 24-hour urgent, and 5-day planned response; commercial clients access a proprietary client portal for real-time job tracking, quotations, and account management, with 30-day account terms and preferential volume pricing. On the domestic side, the company launched a self-serve online booking platform in March 2026, allowing homeowners to book and pay online for fixed-price services with chosen response times; domestic engineers are self-employed. Revenue is generated through usage-based call-out fees, recurring commercial subscription contracts, and transactional materials/parts charges. The company is privately held, has 11-50 employees, and reports no institutional funding or ownership changes.

The platform's core technology is operational rather than software-defined: a real-time client portal, 24/7 in-house helpdesk, and a vetted engineer network that aggregates multiple trades (plumbing, gas, electrical, drainage, roofing, building, security) under a single point of contact. After 18 years of operation, the company has completed 118,000+ reactive matters across the UK mainland. Leadership is concentrated under founder and Managing Director Rob McTiffin, with William Macphearson (Commercial Director, 10+ years tenure) and Tiagan Walker (Helpdesk Supervisor). No revenue figures, parent company, subsidiaries, or M&A activity are disclosed in the source materials.

Name

Nationwide Property Solutions

Legal name

Nationwide Property Solutions Ltd

Website

https://nationwidepropertysolutions.co.uk

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Nationwide Property Solutions is a UK property maintenance company founded in 2008 that delivers reactive and planned maintenance across plumbing, gas, electrical, drainage, roofing, building, and security trades to both commercial clients (via multi-year SLA contracts) and domestic customers (via a self-serve online booking platform launched in March 2026).

Ownership category

akta.pro rank

Product category

Property Maintenance Services

NAICS

Services to Buildings and Dwellings (5617), Real Estate Property Managers (53131), Other Services to Buildings and Dwellings (56179)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)

akta.pro secondary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

Keywords

• Property maintenance services
• Reactive maintenance
• Facilities management
• Planned preventative maintenance
• Multi-trade building services

Headquarters

HQ city

Wakefield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Service Call-out and Labour Fees: Call-out fees incorporating initial attendance and time on site. Additional labour and materials charged upon customer authorisation. Domestic market uses self-employed engineers introduced to customers.
2. Fixed Fee Commercial Contracts: Fixed fee reactive property maintenance agreements with commercial clients offering preferential rates for volume work, 30-day account terms, and contracted response time SLAs.
3. Materials and Parts: Additional charges for materials and parts required to complete repairs and maintenance work beyond initial attendance.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Nationwide Property Solutions provides reactive and planned property maintenance services across the UK and Northern Ireland through a nationwide network of vetted local engineers. The company covers plumbing, gas central heating, electrical, drainage, roofing, building, security, and cleaning trades, with 24/7 helpdesk dispatch and tiered response SLAs (2-hour critical, 4-hour emergency, 24-hour urgent, 5-day planned). Services are delivered to both domestic homeowners (self-serve online booking) and commercial clients (fixed-fee contracts via dedicated account handling and a real-time client portal).

Product overview

Nationwide Property Solutions operates as a unified property maintenance platform offering both domestic and commercial services across the UK and Northern Ireland. The product portfolio is organized into three core commercial offerings: Reactive Property Maintenance (24/7 emergency response with 2/4/24-hour and 5-day SLA options), Planned Property Maintenance (preventative maintenance to reduce costs by up to 20%), and Facilities Management (comprehensive FM with 24/7 helpdesk). These core services are supported by a comprehensive suite of domestic service verticals including Plumbing Services, Heating & Gas Services (with Gas Safe registered engineers), Electrical Services, Drainage Services, Home Security Services, Roofing Services, Cleaning & Environmental Services, and Building Maintenance Services. The platform also includes a Client Portal for commercial customers to manage orders and track job progress. Founded in 2008, the company has completed over 118,000 reactive maintenance matters across the UK mainland.

Differentiator

Problem solved

Functional benefit

Products and services

• Reactive Property Maintenance 24/7 emergency and urgent property maintenance for commercial clients with options including 2-hour critical response, 4-hour emergency response, 24-hour urgent response, and 5-day planned response, delivered by a nationwide network of vetted engineers.
• Planned Property Maintenance Scheduled preventative maintenance services for commercial clients aimed at statutory compliance, maximising asset life, and reducing maintenance costs by up to 20%, providing a single point of contact for local and national clients.
• Facilities Management Comprehensive facilities management for commercial clients including 24/7 helpdesk, planned and reactive property maintenance, and tailored solutions delivered across the UK and Northern Ireland.
• Plumbing Services Domestic plumbing repairs including leaking pipes, burst pipes, leak detection, toilet repairs, bathroom installations, and 24/7 emergency plumbing support for homeowners.
• Heating & Gas Services Domestic gas central heating services delivered by Gas Safe registered engineers covering boiler repairs, radiator repairs, boiler servicing, gas safety certification, heating emergencies, and new boiler installations.
• Electrical Services Domestic electrical services including repairs, fault finding, installation, safety checks, EICR testing, PAT testing, and emergency electrical support delivered by NICEIC-qualified electricians.
• Drainage Services Domestic drainage services including drain unblocking via high-pressure jetting, drain repairs, sewer work, CCTV drain surveys, and 24/7 emergency drainage support.
• Home Security Services Domestic home security services including emergency boarding up, locksmith services, lock repairs and replacements, doors and entry repairs, gates and access systems, and safes and deposit box opening.
• Roofing Services Domestic roofing services covering pitched and flat roofs including roof repairs, roof leak fixes, new roof installation, roof replacement, and gutter and downpipe repairs.
• Cleaning & Environmental Services Domestic cleaning services including deep cleaning, one-off cleaning, end of tenancy cleaning, pest control, jet washing and exterior cleaning, and grounds and garden maintenance.
• Building Maintenance Services Domestic and commercial building maintenance services including general building repairs, handyman services, home improvements and installations, reactive repairs, planned preventative maintenance (PPM), and structural repairs.
• Client Portal Online customer portal allowing commercial clients to place orders, track job progress in real time, receive quotations for additional work, and manage accounts with 30-day payment terms.

Quantifiable outcome

• 118,000+ successful reactive property maintenance matters completed since 2008
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered minor.

• picturethis.studiominorGTM or Marketing Partner · 23 March 2026Branding refresh and web design agency for the new domestic website, providing visual identity and user experience design services.
• Improve PositionminorGTM or Marketing Partner · 23 March 2026SEO strategy partner for the new domestic website launch, providing search optimisation expertise and digital marketing strategy.

Scale indicators5 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Bell Group: UK-wide property services company delivering reactive and planned maintenance, decorating and building services to social housing, public sector and commercial clients. Comparable on multi-trade national coverage and public-sector accreditation-led go-to-market.
• Aspect: UK national reactive maintenance, planned maintenance and facilities management provider for commercial and domestic customers across plumbing, heating, electrical and building trades. Closest direct comp on nationwide multi-trade coverage and FM breadth.
• CCS Group (Commercial Cleaning & Maintenance): UK commercial cleaning and property maintenance provider serving multi-site enterprise and public sector clients with bundled reactive, planned and FM offerings. Comparable multi-trade, multi-site commercial delivery model.
• Pimlico Plumbers: London-headquartered reactive plumbing, heating and property maintenance provider serving both domestic and commercial customers with directly employed engineers. Highly comparable to NPS in service mix, 24/7 dispatch model and multi-trade positioning.

Broad incumbents

• British Gas HomeCare: Dominant UK domestic boiler, heating and home services cover product from Centrica, delivering reactive call-outs via a national engineer network. Direct overlap with NPS's heating & gas and emergency response domestic offerings.
• Ian Williams (Wates Property Services): UK property services business (now part of Wates) providing responsive repairs, planned maintenance and voids services primarily to social housing and public sector landlords. Overlaps with NPS on reactive multi-trade delivery and public-sector accreditations.
• Mitie: Major UK facilities management and property services provider serving large enterprise and public sector estates. Competes with NPS for multi-site commercial reactive and planned maintenance contracts but at vastly greater scale and a much broader service portfolio.
• HomeServe: Large UK home emergency, plumbing, heating and electrical cover provider with a national engineer network and subscription products. Comparable to NPS's domestic fixed-fee response tiers and multi-trade network model but at significantly greater scale.

Emerging players

• Checkatrade: UK consumer-facing marketplace connecting homeowners to vetted tradespeople across plumbing, electrical, building and maintenance. Direct competitor for NPS's newly launched domestic segment, with significantly stronger consumer brand awareness and SEO.
• Rated People: UK trade marketplace matching homeowners with local tradespeople for property maintenance jobs. Comparable competitor in the domestic trade-booking space NPS entered with its March 2026 website launch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nps20171
• LinkedInlinkedin.com/company/nationwide-property-solutions-ltd

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nationwide Property Solutions