Intra Systems
Intra Systems is a privately held regional integrator based in Delta, BC, providing business phone systems (SIP trunking, hosted and on-premise PBX), data cabling, LAN maintenance, and IP surveillance to 500+ small and mid-sized businesses across Vancouver and the Lower Mainland since 1990.
- Company typePrivate
- Founded1990
- HeadquartersDelta, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Intra Systems does
Intra Systems is a privately held regional provider of business telecommunications and IT infrastructure, headquartered in Delta, British Columbia, and serving the Vancouver and Lower Mainland market since 1990. The company's core offering is a unified suite of voice, data, and video services for small and mid-sized businesses, including SIP trunking (marketed as Intra Line), hosted PBX cloud phone systems, on-premise PBX, structured data and fiber cabling, LAN maintenance, IP surveillance systems, commercial audio (paging, sound, music on hold), TV installation, and an SMS portal. Its technology stack centers on carrier-grade SIP infrastructure paired with field-deployed hardware from multiple vendors, and its differentiating technical capability is sustained compatibility with both legacy (Nortel, Avaya) and modern (Grandstream, VoIP) phone systems — a competency that supports long-tenured installed bases.
The company's revenue model combines monthly recurring subscription revenue from hosted PBX, SIP trunking, and LAN maintenance contracts with one-time revenue from hardware sales (IP phones, cameras, NVRs, displays) and project-based professional services for installation, recabling, and emergency repair. Pricing is quote-based and not publicly disclosed, with billing on a monthly cadence. Go-to-market is sales-led and direct: customers engage via website quote-request forms, phone, or email, and field technicians perform on-site installation, troubleshooting, and emergency response across the metro region. Customer segments span investment and financial services, professional offices, hospitality, and retail, with case studies highlighting rapid emergency response (same-day VoIP deployment for a restaurant, hours-long network repair before a dinner rush) as a service differentiator.
Intra Systems is independently operated with no disclosed parent company, external investors, or subsidiaries, and reports 500+ active clients, a 99.9% uptime guarantee, and 24/7 support availability. The business model is fundamentally a regional SMB-focused telecom and network integrator, with no disclosed funding, M&A, or geographic expansion beyond the Lower Mainland.
Intra Systems firmographics
Firmographics- Name
- Intra Systems
- Legal name
- Intra Systems
- Website
- https://intrabc.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Intra Systems is a privately held regional integrator based in Delta, BC, providing business phone systems (SIP trunking, hosted and on-premise PBX), data cabling, LAN maintenance, and IP surveillance to 500+ small and mid-sized businesses across Vancouver and the Lower Mainland since 1990.
- Ownership category
- akta.pro rank
Intra Systems industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- System Integration & Connectors (BPAMAOAC)
- akta.pro secondary industry
- Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)
Keywords
Where Intra Systems is headquartered
LocationHeadquarters
- HQ city
- Delta
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Intra Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Phone System Services: Recurring revenue from hosted PBX, on-premise PBX, and SIP trunking services for business phone systems
- Equipment Sales: Sale of IP phones, surveillance cameras, TV displays, NVRs, and related hardware
- Installation and Maintenance: One-time installation services for data cabling, fiber optic networks, surveillance systems, and ongoing LAN maintenance contracts
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom solutions tailored to business requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Intra Systems product offering
Product offeringCore offering
Intra Systems provides business phone and data solutions for organizations across Vancouver and the Lower Mainland. Its core offerings include SIP trunking (Intra Line), hosted and on-premise PBX phone systems, data and fiber cabling, IP surveillance systems with NVR and cloud backup, LAN maintenance, and network consulting services delivered by on-site field technicians.
Product overview
Intra Systems offers a unified suite of business technology services centered on voice communications, data networking, and video systems. The core voice offering comprises three deployment models: SIP Trunking (delivering telephone service over the internet), Hosted PBX (cloud-managed phone systems with auto attendant and voicemail features), and On-Premise PBX (customer-owned hardware). Supporting the voice platform is Intra Line, a SIP Trunk provider enabling number portability and IP telephone deployment globally. The data services layer includes Data and Fiber Installation, Network Consultants, and LAN Maintenance for enterprise infrastructure. Video services cover TV Installation, Surveillance (IP cameras with NVR and cloud backup), and Demonstration Videos for training content. Audio offerings include Paging Systems, Commercial Sound Systems, and Music On Hold. The SMS Portal enables texting from business numbers. Product support resources cover Grandstream, Nortel, and Avaya phone systems, plus Capture guides for NVR footage retrieval. The company operates as a regional service provider for Vancouver and the Lower Mainland since 1990.
Differentiator
Problem solved
Functional benefit
Brands
- Intra Line: SIP Trunk provider offering cost-effective phone services over the internet, allowing numbers to be deployed anywhere in the world.
Products and services
- SIP Trunking Voice over IP telephone line service that delivers telephone numbers over the internet, allowing numbers to be deployed anywhere globally while maintaining compatibility with legacy digital and VoIP phone systems. Target customers are businesses in Vancouver and the Lower Mainland needing cost-effective, scalable telephony.
- Hosted PBX Cloud-based phone system where hardware is maintained by Intra Systems, featuring auto attendant, voicemail-to-email, mobile failover, web portal management, and custom call routing. Target customers are businesses wanting managed phone system service without on-site hardware burden.
- On-Premise PBX On-site phone system hardware where businesses own and maintain their own equipment, configurable with auto attendant functionality. Target customers are businesses preferring to own and control their phone system hardware on-premises.
- Intra Line SIP Trunk Service SIP Trunk provider service that ports telephone numbers to Intra Systems servers, programmable directly into telephone systems or via analog adapters, compatible with legacy and VoIP systems. Target customers are businesses seeking cost-effective IP telephone service with global number deployment.
- Data and Fiber Installation New construction and renovation cabling services for data and fiber optic networks, tested and certified for reliability. Target customers are businesses undergoing office buildouts, renovations, or network upgrades.
- Network Consultants Strategic assessment and optimization services for network infrastructure. Target customers are businesses needing expert evaluation, design, or improvement of their network environments.
- LAN Maintenance Proactive monitoring and maintenance services to keep local area networks running flawlessly. Target customers are businesses with existing LAN infrastructure requiring ongoing operational support.
- TV Installation Expert wall-mounting and installation services for commercial spaces including conference rooms, reception areas, restaurants, and hospitality venues. Target customers are commercial businesses needing professional display installation.
- Surveillance IP Camera Systems Customized IP camera surveillance system installations with on-premise Network Video Recorders (NVRs) and secure backup cloud solutions for real-time monitoring and recording. Target customers are businesses needing customized security surveillance with on-premise and cloud redundancy.
- Demonstration Video Production Custom video production services including concept development, scriptwriting, filming, editing, and final delivery for training and induction programs. Target customers are businesses needing training or instructional video content.
- Paging Systems Zoned or single-location paging systems that integrate with existing phone systems for warehouse announcements or department-wide communication. Target customers are warehouses, retail, and large commercial spaces needing internal paging.
- Commercial Sound Systems Audio system installations including ceiling speakers, amplifiers, and control systems for retail spaces, warehouses, gyms, and event venues. Target customers are commercial venues needing background music or public address audio.
- Music On Hold Custom on-hold audio and messaging services for phone systems that engage and inform callers during wait times. Target customers are businesses wanting branded or informative on-hold experiences for their callers.
- SMS Portal Text messaging platform allowing businesses to send and receive SMS from their existing business number through a custom-built portal, with centralized conversation logging. Target customers are businesses wanting to text-enable their existing business phone numbers.
- Number Porting Service to transfer existing telephone numbers to Intra Line, including coordination with current carriers and activation scheduling. Target customers are businesses switching their telephone service to Intra Systems' Intra Line SIP trunking.
Quantifiable outcome
- Same-day VoIP deployment achieved for retail business with failed legacy system
- +2 more outcomes
Companies that use Intra Systems
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Intra Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Intra Systems partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
Intra Systems competitors and assessment
Company assessmentEmerging players
- VoIP.ms: VoIP.ms is a Canadian VoIP service provider offering SIP trunking and hosted PBX services to SMBs across Canada. Comparable to Intra Systems' Intra Line SIP trunking offering, with a self-service model targeting similar small business customers in the same geographic market.
Broad incumbents
- RingCentral: RingCentral is a leading cloud UCaaS provider offering hosted PBX, video, and contact center solutions globally. Competes with Intra Systems' hosted PBX offering through a self-service, no-field-installation model targeting the same SMB segment in Vancouver.
- Bell Canada Business: Bell offers business phone systems, SIP trunking, and data networking across Canada including BC. Competes with Intra Systems in the Vancouver business telecom market with bundled pricing and enterprise-grade SLAs.
- Telus Business: Telus is Canada's largest telecom provider with extensive business services including SIP trunking, hosted PBX, data networking, and managed IT services across BC and nationally. Directly competes with Intra Systems in the Vancouver market but operates at vastly larger scale with national coverage.
- 8x8: 8x8 provides cloud-based voice, video, chat, and contact center as a service to businesses of all sizes globally. Competes with Intra Systems' hosted PBX and unified communications offerings in the SMB market with a channel partner model.
- Rogers for Business: Rogers provides business phone systems, hosted communications, and network services across Canadian markets. While less BC-focused than Telus, Rogers competes for Vancouver-area business telecom customers with bundled mobile and fixed-line offerings.
- Allstream (Zayo): Allstream provides business communications, SIP trunking, and data networking services across Canada. Directly competes with Intra Systems in the BC business telecom market, particularly for multi-location enterprise customers and SIP trunking services.
Others
- Grandstream Networks: Grandstream is a manufacturer of SIP phones, IP PBXs, and surveillance equipment that Intra Systems sells, installs, and supports. While not a direct competitor, Grandstream's direct-to-customer channel could disrupt Intra Systems' value-added reseller model for SMB customers in the same product categories.
- Avaya: Avaya is a global enterprise communications provider whose phone systems (9608, 9611G, 1408, 1416) Intra Systems supports and integrates. Functions as both an indirect partner (through which Intra Systems serves customers) and a potential competitor for large enterprise deployments in the Vancouver market.
Direct peers
- Mitel Networks: Mitel is a global provider of business phone systems, unified communications, and contact center solutions serving SMBs and enterprises. Highly comparable to Intra Systems as Mitel partners/resellers serve similar customers with on-premise and hosted PBX, including legacy Nortel migration paths.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Intra Systems social profiles
Digital presenceIntra Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Intra Systems leadership team
Management profileNumber of profiles
Intra Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Intra Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Intra Systems
What does Intra Systems do?
Intra Systems provides business phone and data solutions for organizations across Vancouver and the Lower Mainland. Its core offerings include SIP trunking (Intra Line), hosted and on-premise PBX phone systems, data and fiber cabling, IP surveillance systems with NVR and cloud backup, LAN maintenance, and network consulting services delivered by on-site field technicians.
Is Intra Systems a public or private company?
Intra Systems is a private company. It is classified as unknown and is currently operating.
When was Intra Systems founded?
Intra Systems was founded in 1990. It employs 11 to 50 people.
Where is Intra Systems based?
Intra Systems is headquartered in Delta, Canada, in the North America region.
How does Intra Systems make money?
Three revenue lines are on record. Phone System Services are the primary driver. The others are equipment Sales and installation and Maintenance.
Who are Intra Systems's main competitors?
VoIP.ms is listed as an emerging player. Broad incumbents are RingCentral, Bell Canada Business, Telus Business, 8x8, Rogers for Business and Allstream (Zayo). Others are Grandstream Networks and Avaya. Mitel Networks is listed as a direct peer.
Does Intra Systems have an API?
No public API is recorded for Intra Systems.
What industry is Intra Systems in?
Intra Systems's product category is Business Telecommunications Services. Its primary akta.pro industry code is BPAMAOAC, System Integration & Connectors, with a secondary code of HDAIAEAG, Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect). Its NAICS code is 5171 and its SIC code is 7385.