VoIP.ms
VoIP.ms is a Canadian cloud-based VoIP provider (founded 2007, Terrebonne, Quebec) offering contract-free, pay-as-you-go voice, messaging, virtual fax, and hosted PBX services in 100+ countries, serving residential users, SMBs, resellers, and enterprises.
- Company typePrivate
- Founded2007
- HeadquartersTerrebonne, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What VoIP.ms does
VoIP.ms is a Canadian cloud-based Voice over Internet Protocol (VoIP) telecommunications service provider founded in 2007 and headquartered in Terrebonne, Quebec. It offers a feature-rich platform spanning outbound and inbound voice, SMS messaging, virtual fax, virtual PRI, and a hosted PBX, supplemented by 70+ features including call forwarding, IVR/digital receptionist, call conferencing, call recording, ring groups, calling queues, E911, Microsoft Teams integration, and AI-assisted call transcription. Underlying the service is a bring-your-own-device (BYOD) model with a REST API and a network described as hundreds of servers globally, supporting DIDs and number portability in over 100 countries with multilingual website coverage.
VoIP.ms serves a heterogeneous customer base — residential users, SMBs, resellers, and verticals including education, financial services, hospitality, professional services, real estate, and retail — alongside named enterprise logos such as cPanel, Toys R Us, Motorola, Guerlain, Icon Health and Fitness, and the Government of Canada. Go-to-market is hybrid: a self-serve product-led onboarding (sign up in under five minutes), a North American channel partner and reseller ecosystem, and a direct enterprise sales motion. Pricing is fully pay-as-you-go with no contracts, at $1.10 per voice number per month, $0.005/min outbound, free inbound on selected DIDs, and add-on fees for messaging, virtual fax, and Virtual PRI, producing a usage-heavy revenue mix atop a thin recurring base.
In February 2025 the company underwent a Management Buyout backed by private equity investors Oliva Capital and Fondaction, transferring ownership to incumbent management while preserving operations across its global DID footprint and 100,000+ customer base. Customer acquisition is supported by organic content, community (Wiki, Forum), and social channels rather than a heavy paid-spend posture.
VoIP.ms firmographics
Firmographics- Name
- VoIP.ms
- Legal name
- VoIP.ms
- Website
- https://voip.ms
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- VoIP.ms is a Canadian cloud-based VoIP provider (founded 2007, Terrebonne, Quebec) offering contract-free, pay-as-you-go voice, messaging, virtual fax, and hosted PBX services in 100+ countries, serving residential users, SMBs, resellers, and enterprises.
- Ownership category
- akta.pro rank
VoIP.ms industry classification
Industry- Product category
- Cloud Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)
- akta.pro primary industry
- Voice Calling (VoIP) Apps (BPAMACAC)
- akta.pro secondary industries
- Cloud PBX & Hosted Telephony (HDAIAHAB), VoIP Access & ITSP Services (HDAIAHAD), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where VoIP.ms is headquartered
LocationHeadquarters
- HQ city
- Terrebonne
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
VoIP.ms business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Usage-based Voice Services: Pay-per-minute pricing for outbound voice calls at $0.005/min. Inbound calls free with certain routes at $0.009/min.
- Monthly Service Fees: Monthly subscription fee of $1.10 per voice number for base service.
- Additional Services: Revenue from text messaging, virtual fax, virtual PRI, and other premium features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Per Voice Number - Starting at $1.10/month |
| Usage-based | Pay-as-you-go | Outbound Calls - $0.005/min |
| Usage-based | Pay-as-you-go | Inbound Calls - Free / $0.009/min |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
VoIP.ms product offering
Product offeringCore offering
VoIP.ms operates a cloud-based VoIP telecommunications platform that delivers voice, messaging, and fax services over IP to businesses, resellers, and residential customers across 100+ countries. Its core offering is the VoIP Phone Service, which combines pay-as-you-go voice minutes, DID phone numbers, and 70+ platform features (including call forwarding, IVR, conferencing, recording, transcription, and Microsoft Teams integration) on a bring-your-own-device model with no contracts.
Product overview
VoIP.ms is a cloud-based VoIP telecommunications service provider offering a platform-plus-modules architecture. The core offering is VoIP Phone Service, which serves as the primary voice communication platform. This core is supplemented by complementary products including Phone Numbers (available in 100+ countries with portability support), the Messaging Suite for SMS, Virtual Fax for fax-over-IP, Virtual PRI for enterprise connectivity, and a PBX Phone System for advanced call management. The product portfolio includes 70+ features including call recording, transcription, IVR/digital receptionist, call conferencing, call forwarding, ring groups, calling queues, and Microsoft Teams integration. The company operates on a bring-your-own-device model with pay-as-you-go pricing, targeting both residential and business customers across industries including education, financial services, hospitality, professional services, real estate, and retail.
Differentiator
Problem solved
Functional benefit
Products and services
- VoIP Phone Service Cloud-based VoIP telephony service delivering voice communication over the internet with 70+ features including call forwarding, recording, and conferencing, targeted at businesses, resellers, and residential customers on a bring-your-own-device, pay-as-you-go model.
- Phone Numbers Local, toll-free, and vanity DID phone numbers available in more than 100 countries, with free number portability for users wanting to keep their existing phone numbers.
- Messaging Suite SMS text messaging service enabling users to send and receive text messages through the VoIP.ms platform, integrated with the broader voice communications offering.
- Virtual Fax Fax-over-IP service allowing users to send and receive faxes digitally without traditional fax hardware, leveraging the existing VoIP infrastructure.
- Virtual PRI Virtual Primary Rate Interface providing traditional PRI-like functionality over IP networks, enabling connections for multi-line phone systems such as enterprise PBXs.
- PBX Phone System Cloud-based Private Branch Exchange system providing advanced call management capabilities including extensions, auto-attendants, and internal routing, designed for businesses replacing legacy on-premises PBXs.
Quantifiable outcome
- Save over 50% compared to traditional phone service
- +1 more outcomes
Companies that use VoIP.ms
Customer profileNamed customers6 records
Segments9 records
Ideal customer profiles4 records
VoIP.ms technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
VoIP.ms partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Reseller Program PartnerscoreVoIP.ms has an ecosystem of value-added reseller partners across North America. The Reseller Program allows partners to resell VoIP services under their own brand.
- Channel Partner ProgramcoreChannel partners who sell and distribute VoIP.ms services to end customers.
- Turn-Key IntegratorsminorIntegration partners who help implement and customize VoIP.ms solutions for customers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
VoIP.ms competitors and assessment
Company assessmentDirect peers
- Twilio: Twilio is the leading CPaaS provider offering programmable voice, messaging and APIs to developers and businesses — overlapping with VoIP.ms on voice APIs, REST APIs and global number provisioning.
- Ooma: Ooma provides VoIP for SMB and residential customers with a similar feature breadth (IVR, conferencing, call recording); overlaps with VoIP.ms on the home-phone-replacement and small-business segments.
- Telnyx: Telnyx is a closely comparable ITSP offering pay-as-you-go VoIP, SIP trunking, global numbering, and a programmable communications API — almost identical business model and target customer to VoIP.ms.
- Vonage (Ericsson): Vonage provides cloud communications, SIP trunking and APIs similar to VoIP.ms, with comparable international coverage and developer-friendly APIs.
- Sinch: Sinch is a global CPaaS and telecom service provider with voice, messaging and number services overlapping with VoIP.ms across the same SMB-to-enterprise voice market.
- RingCentral: RingCentral is a major cloud UCaaS/VoIP provider for SMB and mid-market; competes with VoIP.ms on hosted PBX, IVR, conferencing and global number services, though typically with contract-based pricing.
- Nextiva: Nextiva targets SMB and mid-market with cloud VoIP/UCaaS, directly competing with VoIP.ms for business customers seeking feature-rich hosted telephony.
- Plivo: Plivo is a CPaaS provider offering voice and SMS APIs at usage-based pricing — comparable to VoIP.ms on the developer-facing, pay-as-you-go international voice proposition.
- 8x8: 8x8 delivers cloud voice, contact center and UCaaS to businesses globally; directly competes with VoIP.ms on hosted telephony and international number portability.
Emerging players
- Bandwidth (a Zoom company): Bandwidth is a CPaaS/VoIP infrastructure provider powering enterprise voice communications and now part of Zoom — comparable to VoIP.ms on programmable voice and global number provisioning, but weighted more toward wholesale and enterprise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
VoIP.ms social profiles
Digital presenceVoIP.ms financial estimates
Financial estimateRevenue estimate
Valuation estimate
VoIP.ms leadership team
Management profileNumber of profiles
Profiles6 records
VoIP.ms funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VoIP.ms M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VoIP.ms
What does VoIP.ms do?
VoIP.ms operates a cloud-based VoIP telecommunications platform that delivers voice, messaging, and fax services over IP to businesses, resellers, and residential customers across 100+ countries. Its core offering is the VoIP Phone Service, which combines pay-as-you-go voice minutes, DID phone numbers, and 70+ platform features (including call forwarding, IVR, conferencing, recording, transcription, and Microsoft Teams integration) on a bring-your-own-device model with no contracts.
Is VoIP.ms a public or private company?
VoIP.ms is a private company. It is classified as private equity controlled and is currently operating.
When was VoIP.ms founded?
VoIP.ms was founded in 2007. It employs 51 to 100 people.
Where is VoIP.ms based?
VoIP.ms is headquartered in Terrebonne, Canada, in the North America region.
How does VoIP.ms make money?
Three revenue lines are on record. Usage-based Voice Services are the primary driver. The others are monthly Service Fees and additional Services.
Who are VoIP.ms's main competitors?
Direct peers on record are Twilio, Ooma, Telnyx, Vonage (Ericsson), Sinch, RingCentral, Nextiva, Plivo and 8x8. Bandwidth (a Zoom company) is listed as an emerging player.
Does VoIP.ms have an API?
Yes. REST API available as a developer resource for building custom solutions. The API page is listed under Resources/Tools alongside the Savings Calculator and Toll-free Number Search tools. Specific details about API type, authentication, rate limits, or versioning are not specified in the available source content. Developer documentation is at voip.ms/resources/api.
What industry is VoIP.ms in?
VoIP.ms's product category is Cloud Communications. Its primary akta.pro industry code is BPAMACAC, Voice Calling (VoIP) Apps, with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 51821 and its SIC code is 4813.