Prosaúde

What Prosaúde does

Prosaúde is a private Brazilian multi-specialty clinic network founded around 1998-2000 and headquartered in São Gonçalo with operations across three physical units in Rio de Janeiro and São Gonçalo. The company delivers integrated healthcare services spanning 20+ medical specialties, on-site diagnostic imaging and laboratory examinations, and surgical coordination with partner hospitals in Rio de Janeiro. It serves approximately 60,000 active patients, processes over 5,000 patient encounters per month, and operates with 120+ medical professionals across more than 20 specialties.

The company's core technology layer is the proprietary Copiloto de Saúde (Health Co-Pilot), licensed from Soul, its wholly-owned health technology subsidiary. Copiloto is a WhatsApp-delivered patient concierge that automates exam scheduling, return visit booking, surgical navigation, and medication guidance without requiring a separate app download. The platform is supported by cloud-based integrated electronic medical records accessible 24/7, a dedicated physician mobile application, and integration with the Worklab Web laboratory results portal.

Prosaúde operates a hybrid revenue model across three segments: (1) B2C insured patients paying via reimbursement from accredited health insurance operators (Bradesco, SulAmérica, Cassi, Geap, Omint, Petrobras, Vale, Saúde Caixa, Mediservice, Life Empresarial, among others); (2) B2B corporate accounts paying per-beneficiary annual fees (under R$700/year) for occupational health, preventive care, teleconsultation, and on-site laboratory collection; and (3) B2B2C insurance operator partnerships providing accredited network access, population health reporting, and rational utilization management. A Soul-branded discount card extends access to uninsured patients. Prosaúde has raised no external funding and remains privately held by the Prosaúde group.

Name

Prosaúde

Legal name

Prosaúde

Website

https://prosaude.com.br

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Prosaúde is a private Brazilian multi-specialty clinic network operating three units across Rio de Janeiro and São Gonçalo, serving 60,000+ active patients with 20+ specialties, integrated diagnostics, and a WhatsApp-based AI-assisted patient concierge called Copiloto de Saúde.

Ownership category

akta.pro rank

Headquarters

HQ city

São Gonçalo

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Health Insurance Reimbursement: Revenue generated through reimbursement from health insurance plans (operadoras). Prosaúde is an in-network provider (credenciada) for major Brazilian health insurers including Bradesco, Saúde Caixa, Petrobras, and others. Services billed per consultation, examination, and procedure through insurance billing.
2. Corporate Health Management Contracts: B2B revenue from corporate wellness and occupational health services. Companies pay for employee health management including preventive care programs, medical certificate management, and Copiloto services for their workforce. Revenue derived from healthcare plan optimization and reduced absenteeism.
3. Insurance Operator Partnership Fees: Strategic partnerships with health insurance operators where Prosaúde provides network access, generates utilization reports, and reduces NIP (judicialization). Operators benefit from reduced costs and improved beneficiary satisfaction, creating recurring partnership value.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Prosaúde is an integrated multi-specialty clinic network operating three physical units across Rio de Janeiro and São Gonçalo, Brazil. The company delivers medical consultations across 20+ specialties, integrated diagnostic imaging and laboratory exams, and surgical coordination with leading Rio de Janeiro hospitals — all unified through a proprietary WhatsApp-based Copiloto de Saúde concierge that automates the patient journey from exam scheduling to follow-up booking. Services are accessed primarily through health insurance reimbursement, with dedicated B2B corporate wellness programs and B2B2C health insurance operator partnerships layered on top.

Product overview

Prosaúde operates as an integrated health services network in Rio de Janeiro and São Gonçalo, offering a unified multi-service platform combining medical consultations across 20+ specialties, integrated diagnostic imaging and laboratory exams, and its proprietary AI-powered Copiloto de Saúde — a health concierge service that automates patient journey coordination via WhatsApp. The platform serves three distinct customer segments: individual patients (Para Você), corporate clients (Para Empresas), and health insurance operators (Para Planos). The Copiloto technology, licensed from its sister brand Soul, handles appointment scheduling, exam booking, return visit coordination, and surgical navigation — positioning Prosaúde as a technology-driven clinic network rather than a traditional healthcare provider. Additional offerings include teleconsultation, on-site laboratory collection for corporate clients, and a health insurance network partnership program for operators.

Differentiator

Problem solved

Functional benefit

Brands

• Soul: Health technology platform and discount card service (Cartão Benefício) operated by the Prosaúde group, providing licensed technology including the Copiloto service.

Products and services

• Copiloto de Saúde (Health Co-Pilot)

Quantifiable outcome

• 98% client satisfaction rate in corporate wellness programs
• +6 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and primary.

• Soul (Soul [Soul] Pro Saude)coreTechnology or IntegrationSoul is the proprietary health technology arm of the Prosaúde group. Soul licenses technology including the Copiloto de Saúde system and integrated medicine platform to Prosaúde clinics. Soul also operates an independent discount card business (soulprosaude.com.br) offering reduced rates on consultations and exams at Prosaúde and partner facilities.
• Bradesco SaúdeprimaryChannel Partner/ Reseller/ DistributorMajor Brazilian health insurance operator. Prosaúde is an accredited in-network provider for Bradesco Saúde beneficiaries. Provides access to Bradesco's large corporate and individual subscriber base in Rio de Janeiro metro area.
• CassiprimaryChannel Partner/ Reseller/ DistributorHealth plan operator for Banco do Brasil employees. Prosaúde serves as in-network provider for Cassi beneficiaries, providing consultations, exams, and surgical coordination services.
• GeapprimaryChannel Partner/ Reseller/ DistributorGovernment employee health plan operator. Prosaúde provides integrated healthcare services to Geap beneficiaries across all specialties and diagnostic exams.
• Life EmpresarialprimaryChannel Partner/ Reseller/ DistributorCorporate health insurance operator. Prosaúde accredited as in-network provider for Life Empresarial plan subscribers.
• MediserviceprimaryChannel Partner/ Reseller/ DistributorHealth insurance operator. Prosaúde provides in-network healthcare services to Mediservice beneficiaries.
• OmintprimaryChannel Partner/ Reseller/ DistributorPremium health insurance operator. Prosaúde accredited provider for Omint plan members.
• Saúde CaixaprimaryChannel Partner/ Reseller/ DistributorHealth plan for Caixa Econômica Federal employees. Prosaúde serves as in-network provider for Saúde Caixa beneficiaries.
• SulAméricaprimaryChannel Partner/ Reseller/ DistributorMajor Brazilian health insurance company. Prosaúde accredited as network provider for SulAmérica health plan beneficiaries.
• ValeprimaryChannel Partner/ Reseller/ DistributorMining company employee health plan. Prosaúde provides in-network healthcare services to Vale employees and dependents.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Dr. Consulta: Brazilian tech-enabled outpatient clinic network offering affordable multi-specialty consultations and exams with digital booking, mobile apps, and corporate B2B contracts. Closest direct comparable to Prosaúde's tech-enabled, multi-specialty, B2C+B2B outpatient model.
• A+ Medicina Diagnóstica: Brazilian multi-unit diagnostic and specialty outpatient network offering imaging, laboratory, and consultations. Highly comparable to Prosaúde's integrated diagnostics-plus-specialty outpatient model.
• Clínica SIM: Brazilian outpatient clinic chain providing affordable consultations, exams, and specialties with online booking. Competes with Prosaúde in the integrated, technology-enabled ambulatory care category targeting both individual and corporate patients.

Broad incumbents

• SulAmérica: Large Brazilian health insurer with growing owned-provider strategy. Already a Prosaúde in-network partner, but also a competitor as it builds its own outpatient and corporate health capabilities.
• Hospital Israelita Albert Einstein: Top-tier Brazilian hospital network that has expanded into outpatient, diagnostics, and corporate health management. Competes with Prosaúde for high-end insurer contracts and corporate wellness accounts in São Paulo/Rio.
• Dasa: Largest Brazilian medical diagnostics company with national scale across labs and imaging, increasingly expanding into integrated outpatient care. A broad incumbent that competes with Prosaúde on diagnostics and specialty ambulatory services.
• Amil: Major Brazilian health insurer with owned and affiliated provider networks, including clinics and diagnostic centers. Direct counterpart on the insurance-side of Prosaúde's B2B2C business model.
• Hapvida: Integrated Brazilian health plan operator that owns its provider network of clinics and hospitals. Competes with Prosaúde in the B2B2C value-based care segment and on insurer-owned outpatient delivery models.
• Fleury: Major Brazilian diagnostics and integrated healthcare services provider with premium positioning. Overlaps with Prosaúde on diagnostic imaging, lab, and increasingly on integrated specialty outpatient services.
• Rede D'Or: Largest private hospital network in Brazil with extensive outpatient and diagnostic capabilities. Competes with Prosaúde for insurer network accreditation and corporate health contracts at national scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/souprosaude
• Facebookfacebook.com/souprosaude
• LinkedInlinkedin.com/company/prosaude

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prosaúde