Epi Center MedSpa

What Epi Center MedSpa does

Epi Center MedSpa is a privately held, single-location medical spa operating at 450 Sutter Street in San Francisco's Union Square, founded in 1998 by CEO Margaret Mitchell and cosmetic dermatologist Dr. Patrick H. Bitter Sr. as the first medical spa concept in the United States. The practice delivers an integrated portfolio of medical-grade aesthetic services organized across injectable therapy (BOTOX, Dysport, dermal fillers, Kybella, PDO threads, Sculptra, Radiesse), lasers and energy-based treatments (proprietary IPL PhotoFacial, laser hair removal, CO2 and ResurFX resurfacing, Morpheus8 RF microneedling), body contouring (CoolSculpting Elite, EvolveX), skin tightening (Sofwave, Ultherapy), clinical facials and chemical peels, hair restoration, sclerotherapy, and a newly launched GLP-1 weight loss management program. Service plans are personalized through the Centered On You consult-customize-create protocol.

Revenue is generated on a transactional, pay-as-you-go model per procedure, supplemented by retail medical-grade skincare through an on-site and online shop, and a free 6-month new patient loyalty program designed to drive repeat visits. Go-to-market is direct-to-consumer to the San Francisco Bay Area, relying on a Zenoti-powered online booking flow, a multilingual clinical staff, a multichannel digital presence (Facebook, Instagram, TikTok, X, YouTube, Yelp), a structured patient referral program with $100 gift card incentives, and deep community roots including support of 250+ Bay Area nonprofits. The facility is the first LEED Silver Certified medspa in the nation, and the clinical team is anchored by globally recognized Dr. Bitter Sr., whose proprietary IPL PhotoFacial protocol is performed an estimated 40,000 times worldwide. Pricing is not publicly disclosed; promotional specials observed include Restylane buy-one-get-one, Sofwave packages priced $1,200-$5,000, and ~10% off body contouring packages during July promotions. The company has no disclosed funding, no parent entity, no subsidiaries, and no M&A activity.

Name

Epi Center MedSpa

Legal name

Epi Center MedSpa

Website

https://epicentermedspa.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Epi Center MedSpa is a privately held, single-location medical spa in San Francisco founded in 1998 by CEO Margaret Mitchell and cosmetic dermatologist Dr. Patrick H. Bitter Sr. as the first medspa concept in the United States. It delivers FDA-cleared injectables, lasers, body contouring, skin tightening, facials, hair restoration, and GLP-1 weight management on a pay-per-procedure basis to Bay Area consumers across diverse multilingual segments.

Ownership category

akta.pro rank

Product category

Medical Spa / Aesthetic Medical Services

NAICS

Hair, Nail, and Skin Care Services (81211), Other Personal Care Services (81219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Perfumes, Cosmetics & Other Toilet Preparations (2844)

akta.pro primary industry

Medical Spas (Medi-Spas) (HSALAFAB)

akta.pro secondary industries

Medical-Grade / Clinical Facials (Dermatology & Med Spa) (HSALADAN), HydraFacial / Hydrodermabrasion Treatments (HSALADAM), Skincare Devices (Cleansing Brushes, Microcurrent, LED, Dermaplaning) (CRABAKAI), Professional Skincare & Facial Treatments (CRABALAF)

Keywords

• Aesthetic medical services
• Cosmetic injectable treatments
• Laser skin rejuvenation
• Non-invasive body contouring
• Medical spa treatments

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Medical Spa Services: Revenue from aesthetic medical treatments including injectable therapies (BOTOX, Dysport, dermal fillers, Kybella, Sculptra, Radiesse), laser treatments (IPL PhotoFacial, laser hair removal, ResurFX, CO2 laser resurfacing), skin tightening (Ultherapy, Sofwave, Morpheus8), body contouring (CoolSculpting Elite, EvolveX), facials, chemical peels, and hair restoration. Services are typically one-time procedures or series-based treatments.
2. Retail Products: Sale of medical-grade skincare products and retail items through on-site and online shop.
3. Patient Loyalty Program: Free 6-month new patient loyalty program offering special pricing on popular procedures to drive retention.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Epi Center MedSpa is a single-location medical spa delivering FDA-cleared aesthetic medical treatments, including injectable therapies (BOTOX, Dysport, dermal fillers, Kybella, Sculptra, Radiesse, PDO threads), light- and energy-based skin rejuvenation (proprietary IPL PhotoFacial, laser hair removal, CO2/ResurFX laser resurfacing, RF microneedling), non-invasive body contouring (CoolSculpting Elite, EvolveX), skin tightening (Sofwave, Ultherapy, Morpheus8), clinical facials, hair restoration, sclerotherapy, and a GLP-1 weight-loss program. Treatments are sold individually or as customized series, with retail medical-grade skincare products offered on-site and online.

Product overview

Epi Center MedSpa operates as a single-location medical spa offering an integrated portfolio of aesthetic treatments organized into injectable therapy (BOTOX, Dysport, fillers, Kybella, PDO threads, Sculptra, Radiesse), laser and energy-based treatments (IPL PhotoFacial, laser hair removal, CO2/ResurFX laser resurfacing, Morpheus8 RF microneedling), body contouring (CoolSculpting Elite, EvolveX), skin tightening (Sofwave, Ultherapy, Forma), facials and chemical peels, and hair restoration. The spa's signature offering is the proprietary IPL PhotoFacial procedure developed by co-founder Dr. Patrick Bitter. Treatment plans are customized through the 'Centered On You' program, with services ranging from non-invasive procedures requiring no downtime to surgical alternatives. The spa is distinguished by its eco-friendly LEED-certified facility and focus on treating diverse skin types across a multilingual staff.

Differentiator

Problem solved

Functional benefit

Products and services

• Injectable Therapy (BOTOX, Dysport, Fillers, Kybella, PDO Threads, Sculptra, Radiesse, SkinVive) Comprehensive injectable treatments including neurotoxins (BOTOX, Dysport), dermal fillers (Juvéderm, Restylane, Sculptra, Radiesse), fat-reduction injections (Kybella), PDO thread lifts, and SkinVive skin-hydrating microdroplet treatments. Targeted at adult consumers seeking non-surgical facial rejuvenation and anti-aging results.
• IPL PhotoFacial (PhotoRejuvenation) Signature proprietary IPL treatment protocol developed by co-founder Dr. Patrick Bitter Sr. using intense pulsed light to treat rosacea, sun damage, pigmentation, age spots, acne scars, large pores, and fine lines. Targeted at adult consumers seeking skin rejuvenation with minimal downtime.
• Laser Hair Removal Light-based permanent hair reduction treatment for unwanted body and facial hair. Targeted at adult consumers seeking long-term hair removal across multiple body areas.
• CO2 Laser Resurfacing Ablative fractional CO2 laser treatment for skin resurfacing, addressing wrinkles, scars, texture, and sun damage. Targeted at adult consumers seeking more intensive facial rejuvenation results.
• ResurFX Laser Resurfacing Non-ablative fractional laser resurfacing treatment to improve skin texture, tone, fine lines, and scars with minimal downtime. Targeted at adult consumers seeking gradual skin rejuvenation.
• MicroNeedling Traditional microneedling treatment to stimulate collagen production and improve skin texture, tone, and scarring. Targeted at adult consumers seeking collagen induction therapy.
• Morpheus8 Radio Frequency MicroNeedling Fractional radiofrequency microneedling device that remodels collagen and fat beneath the skin to improve texture, scars, pores, laxity, and stretch marks on face and body. Targeted at adult consumers seeking skin tightening and contouring with minimal downtime.
• CoolSculpting Elite FDA-cleared non-invasive fat reduction treatment using controlled cooling (cryolipolysis) to permanently eliminate stubborn fat cells in areas such as abdomen, flanks, thighs, chin, and arms. Targeted at adult consumers seeking non-surgical body contouring.
• EvolveX Tone Body Contouring Non-invasive body contouring system that combines skin tightening, fat reduction, and muscle stimulation to define abdomen, thighs, arms, and buttocks. Targeted at adult consumers seeking combination body sculpting without surgery.
• Sofwave Skin Tightening Ultrasound-based non-invasive skin lifting and tightening treatment for face, neck, jawline, and body areas without downtime or sun sensitivity. Targeted at adult consumers seeking non-surgical skin lifting.
• Ultherapy Skin Tightening FDA-cleared ultrasound technology treatment that lifts and tightens skin on the face, neck, and décolleté by stimulating collagen production deep within. Targeted at adult consumers seeking non-surgical lifting and collagen stimulation.
• HydraFacial MD Medical-grade hydradermabrasion treatment that cleanses, extracts, and hydrates skin using patented technology with super serums for instant glow with zero downtime. Targeted at adult consumers seeking immediate skin radiance and hydration.
• Clinical Facials and Chemical Peels Medical-grade facial treatments including clinical facials, Forma facial skin tightening, Intraceuticals oxygen facials, anti-acne detox treatments, and customized chemical peels for skin rejuvenation. Targeted at adult consumers seeking professional-grade facial care.
• Hair Restoration (Keravive, PRF Microneedling) Scalp and hair restoration treatments including Keravive Scalp HydraFacial and PRF (Platelet-Rich Fibrin) microneedling for hair growth stimulation. Targeted at adult consumers experiencing hair thinning or seeking scalp health improvement.
• Weight Loss Management (GLP-1 Program) Medical weight-loss program featuring GLP-1 terazepitide injections combined with body contouring treatments for comprehensive fat reduction and metabolic health improvement. Targeted at adult consumers seeking medically supervised weight loss.
• Sclerotherapy Injection treatment for spider and varicose veins using a sclerosing agent to collapse and eliminate leg veins over a series of treatments. Targeted at adult consumers seeking treatment for visible leg veins.
• PDO Nova Thread Lift Non-surgical thread facelift using dissolvable PDO threads to lift and reposition skin around cheeks, jawline, and neck with minimal recovery time. Targeted at adult consumers seeking a non-surgical lifting alternative.
• Vitamin Therapy IV and injectable vitamin therapy for overall wellness, energy enhancement, and immune support, combined with aesthetic treatments. Targeted at adult consumers seeking wellness and aesthetic support.
• EZ Gel PRF Therapy Platelet-rich fibrin therapy using the body's own growth factors for skin rejuvenation, hair restoration, and natural tissue enhancement. Targeted at adult consumers seeking autologous regenerative aesthetic treatments.
• Centered On You Program Personalized treatment planning program where providers create customized skin rejuvenation plans addressing each patient's unique concerns, schedule, and budget through a consult-customize-create approach. Targeted at adult consumers seeking bespoke multi-treatment plans.
• Patient Loyalty Program Free 6-month new-patient loyalty program offering special pricing on most popular procedures to support conversion and retention of first-time patients. Targeted at first-time adult consumers in the San Francisco Bay Area.
• Friends with Benefits Referral Program Patient referral program in which both the referring patient and the new guest receive $50 gift cards once the referred guest completes their first appointment. Targeted at existing Epi Center patients willing to refer new adult consumers.
• Medical-Grade Skincare Retail Products Retail sale of medical-grade skincare products and items through the on-site store and online shop (shop.epicentermedspa.com), complementing in-office treatments. Targeted at adult consumers seeking professional-grade at-home skincare.

Quantifiable outcome

• 40,000 PhotoFacial procedures performed worldwide using Epi Center's treatment protocols
• +2 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Dress For SuccesscoreStrategic or Co-development PartnerPartnership with Dress For Success San Francisco, a nonprofit helping homeless women enter the workforce. Epi Center provides complimentary skincare treatments to program participants and ambassadors, supporting women's empowerment and professional development.
• San Francisco BeautifulminorStrategic or Co-development PartnerNon-profit organization advocating for civic beauty, neighborhood character, and accessible public art. Epi Center contributes as community supporter and advocate.
• Dr. Patrick H. Bitter, Sr. (Co-Founder)coreOthersWorld-renowned cosmetic dermatologist co-founded the facility with CEO Margaret Mitchell in 1998. Developer of the proprietary IPL PhotoFacial procedure. Continues as founding physician providing medical oversight and developing new treatment protocols.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• LaserAway: Largest US medspa chain offering laser hair removal, body contouring, injectables, and skin rejuvenation. Comparable in core service categories but competing as a scaled chain with national marketing budget versus Epi Center's single boutique site.
• SEV Laser: Multi-location medspa specializing in laser hair removal, skin treatments, and injectables. Comparable technology-forward aesthetic service menu with multi-site operating model; competes for similar affluent urban clientele.
• Tribeca MedSpa: Premium medical spa in New York offering injectables, body contouring, and laser treatments under medical director oversight. Comparable in boutique, premium-positioning medspa model with full aesthetic service menu.
• Ideal Image: National medspa chain providing Botox, fillers, laser hair removal, and body contouring across US locations. Directly comparable service portfolio; represents the scaled, well-capitalized competitor that constrains Epi Center's expansion.
• Beverly Hills Rejuvenation Center: Multi-location medical spa offering injectables, hormone therapy (including weight-management), body contouring, and skin rejuvenation. Comparable in medical-grade service breadth and emphasis on physician-developed treatment protocols.
• Juvly Aesthetics: Multi-city medspa practice emphasizing injectables, laser treatments, and aesthetic services staffed by NPs/PAs. Comparable clinical operating model and aesthetic service mix; representative of the boutique-to-mid-scale medspa segment.
• SkinSpirit: Multi-location premium medical spa offering injectables, laser treatments, and body contouring under medical director oversight. Directly comparable to Epi Center in service mix, physician-supervised aesthetic positioning, and Bay Area presence.
• Skin Laundry: Multi-location medspa focused on facials, laser rejuvenation, and injectable treatments with a membership-style pricing model. Comparable in core aesthetic offerings and target demographic of affluent urban professionals.

Broad incumbents

• Galderma: Global dermatology and aesthetics company behind Restylane, Sculptra, and Dysport — products Epi Center administers. Comparable through the aesthetics product ecosystem rather than direct service delivery.
• Allergan Aesthetics (AbbVie): Aesthetics manufacturer behind BOTOX Cosmetic, CoolSculpting, Juvéderm, and Kybella — the same product family Epi Center administers. Comparable through the aesthetic value chain rather than direct service competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EpiCenterSF
• Instagraminstagram.com/epicentermedspa
• TikToktiktok.com/@epicentermedspa
• Xx.com/epicentermedspa
• LinkedInlinkedin.com/company/epi-center-medspa

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epi Center MedSpa