Aged Care Melbourne - VMCH

What Aged Care Melbourne - VMCH does

VMCH (Villa Maria Catholic Homes Limited) is a Catholic for-purpose, non-profit provider of aged care, disability, retirement living, and affordable housing services based in Melbourne, Victoria, Australia. The organisation operates 54 locations across Victoria, including 14 residential aged care homes, 14 retirement living communities (with the new St. Clare community in Kew opened December 2025), and 22 affordable housing communities, supported by 3,020+ staff serving over 10,000 people annually. Its core care methodology is built on Montessori principles for person-centered aged care delivery, with a documented VMCH Experience Charter governing service standards.

The business operates across four primary service lines: Residential Aged Care (24/7 nursing, dementia, palliative, and respite care), At-Home Aged Care (Support at Home packages, CHSP, Home Care Packages), NDIS-registered Disability Services (#4050000577), and Retirement Living under 49-year lease arrangements with monthly maintenance fees and Deferred Management Fees. Supporting services include Pastoral Care, Allied Health, Multicultural Wellness Centres for CALD communities, a Housing and Care Connections care finder program, and a Hoarding and Squalor Program.

Revenue is generated through five main streams: Australian government-funded aged care programs (residential subsidies, Home Care Packages, Support at Home, CHSP), NDIS funding for disability participants, retirement living fees including Deferred Management Fees, charitable donations and philanthropy, and social enterprise revenue from Op Shops and the VMCH Cafe. The social enterprises double as employment pathway programs for people with disability, certified by Social Traders. Distribution relies on direct-to-consumer engagement through the website (vmch.com.au and service-specific microsites), phone and callback booking, government referral systems (My Aged Care, NDIS), and community-based outreach.

Name

Aged Care Melbourne - VMCH

Legal name

Villa Maria Catholic Homes Limited

Website

https://vmch.com.au

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Aged Care Services

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

akta.pro secondary industries

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Continuing Care Retirement Communities (CCRC) with Memory Care (HLADACAD), Luxury / High-End Assisted Living Communities (HLADABAD), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN), Continuous Home Care (Crisis Hospice) (HSABAFAB), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Aged care services
• Disability services
• Retirement living
• Affordable housing
• Home care

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Government-Funded Aged Care Services: Revenue from Australian Government funded aged care programs including Home Care Packages, Commonwealth Home Support Programme (CHSP), Support at Home program, and residential aged care subsidies based on individual assessments
2. NDIS Services: Registered NDIS provider (number #4050000577) delivering disability services funded through National Disability Insurance Scheme for participants
3. Retirement Living Fees: Monthly maintenance charges for retirement living communities, Deferred Management Fees (DMF) on exit, and 49-year lease arrangements
4. Donations and Philanthropy: Charitable donations, Christmas appeals, fundraising campaigns such as Growing Together sensory garden appeal ($90,000 target), and philanthropy program
5. Social Enterprise Revenue: Revenue from Op Shops, VMCH Cafe, and other social enterprise businesses that train and employ people with disability

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels6 records

Core offering

VMCH provides residential aged care across 14 Victorian residences, at-home aged care (Support at Home, CHSP, Home Care Packages), NDIS-registered disability services, retirement living communities, and affordable housing for seniors and people with disability. The organisation also runs social enterprises (Op Shops, VMCH Cafe, Jobs and Learning) that train and employ people with disability, supplemented by allied health, pastoral care, multicultural wellness, and care finder programs.

Product overview

VMCH (Villa Maria Catholic Homes) is a for-purpose Catholic aged care, disability, and retirement living provider offering a comprehensive suite of integrated care services across Victoria. The organisation operates a multi-product portfolio structured around four core service lines: Residential Aged Care (14 aged care homes providing 24/7 nursing care, dementia and palliative care), At-Home Aged Care (Support at Home, Commonwealth Home Support Programme, Home Care Packages), Disability Services (NDIS-registered provider offering daily living support, social access, and employment pathways via Job Skills social enterprises), and Retirement Living (independent living communities including St. Clare in Kew). Supporting these core products are specialised services including Pastoral Care, Allied Health, Centre-based Multicultural Wellness Programs, Housing and Care Connections (care finder), and Hoarding and Squalor support. The organisation serves over 10,000 people annually through 54 locations across Victoria, with social enterprises (Op Shops, VMCH Cafe, Jobs and Learning) providing employment pathways for people with disability.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Aged Care Homes Permanent and respite residential aged care services at 14 residences across Victoria, offering 24/7 nursing care, personal support, dementia care, palliative care, and lifestyle programs for older Australians.
• At-Home Aged Care Government-subsidised home care services helping older Australians live independently at home, including Support at Home packages, Commonwealth Home Support Programme (CHSP), and Home Care Packages.
• Retirement Living Communities Independent retirement living communities across Victoria (including St. Clare in Kew) offering secure, self-contained homes with community amenities for people over 55, on a 49-year lease model with monthly maintenance fees.
• Disability Services (NDIS) NDIS-registered provider (registration #4050000577) offering personalised disability support services including daily living assistance, social and community access, respite care, and employment pathway programs.
• Affordable Homes Secure, affordable housing for seniors and people with disability across 22 Victorian communities, providing dignified living options for older Victorians and supported accommodation for people with disability.
• Social Enterprises (Op Shops, VMCH Cafe, Jobs and Learning) Job Skills programs operating out of learning hubs including VMCH Cafe, four Op Shops (Balwyn, Heathmont, Wantirna, Ferntree Gully), and employment pathway training in hospitality, gardening, workshop, and retail skills for people with disability.
• Pastoral Care Emotional and spiritual support services for residents and families, offering comfort, companionship, prayer, and guidance regardless of faith or background.
• Allied Health Services Therapy and health services including physiotherapy, occupational therapy, podiatry and other allied health supports to help maintain independence and wellbeing.
• Multicultural Wellness Centre Programs Centre-based social support programs for culturally and linguistically diverse seniors, including Chinese, Filipino, and Sri Lankan community groups in Melbourne's eastern region.
• Housing and Care Connections (Care Finder) Free care finder program helping vulnerable older Australians who need extra support to access housing, aged care and community services in Melbourne's eastern region (Knox, Whitehorse, Maroondah, Manningham, Monash, Boroondara, Yarra Ranges).
• Hoarding and Squalor Program Short-term, respectful support service helping people experiencing hoarding behaviours or living in squalid environments to stay safely at home.

Quantifiable outcome

• 10,000+ people supported each year
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Mannix College (Monash University)coreStrategic or Co-development Partner · 1 September 2024Intergenerational volunteering program Mannix Young Hearts launched September 2024, bringing together students from Mannix College (Catholic residential college affiliated with Monash University) and residents of VMCH's Corpus Christi Aged Care Residence in Clayton. Program fosters meaningful connections through shared activities including music, arts and crafts, exercise, technology lessons and pampering days. Program was recognized as finalist in 2025 Future of Ageing Awards.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Estia Health: Estia Health (ASX: EHE) is an ASX-listed residential aged care provider with 70+ homes across Australia. Comparable to VMCH in residential aged care operations, but operates purely in residential care as a for-profit entity.
• Regis Healthcare: Regis Healthcare (ASX: REG) is a major ASX-listed residential aged care operator with 60+ homes nationally. Comparable to VMCH in residential aged care focus, but operates a for-profit, single-segment model rather than VMCH's integrated not-for-profit structure.

Direct peers

• BaptistCare Australia: BaptistCare is one of Australia's largest faith-based not-for-profit aged care and community services providers, operating residential aged care, home care, retirement living, and disability services across multiple states. Directly comparable to VMCH in mission structure, service portfolio, and integrated care model.
• Uniting (Uniting NSW.ACT): Uniting is a large faith-based not-for-profit delivering aged care, disability, retirement living, and community services in NSW and ACT. Comparable to VMCH in mission-driven, integrated service portfolio and operational scale.
• Calvary Health Care: Calvary is a Catholic not-for-profit operating hospitals, residential aged care, and community services nationally. Comparable to VMCH in mission orientation, residential care footprint, and aged care focus.
• Ozcare: Ozcare is a Queensland-based Catholic not-for-profit delivering aged care, disability, and community services. Comparable to VMCH in mission structure and integrated aged/disability service mix, though smaller in scale.
• Catholic Healthcare: Catholic Healthcare is a major Catholic not-for-profit aged care, home care, and retirement living provider across NSW and SE Queensland. Closely comparable to VMCH in Catholic mission, service mix, and for-purpose structure, though with broader geographic reach.
• Bolton Clarke: Bolton Clarke (formerly RDNS/RSL Care) is one of Australia's largest not-for-profit providers of residential aged care, home care, and retirement living. Comparable to VMCH in scale, national footprint, and integrated care delivery model.
• Mercy Health & Aged Care: Mercy Health is a Catholic not-for-profit operating hospitals, residential aged care, and home care across multiple Australian states. Comparable to VMCH in Catholic mission, residential aged care focus, and community services orientation.

Regional players

• BlueCare (UnitingCare Queensland): BlueCare is UnitingCare Queensland's aged care and community services arm, delivering residential aged care, home care, and disability services in Queensland. Comparable to VMCH in service mix and mission-driven structure, but geographically distinct (Queensland vs. Victoria).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/vmchvic

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aged Care Melbourne - VMCH