KOKO

What KOKO does

KOKO (Kontakt- und Kommunikationszentrum für Kinder gem. GmbH) is a Salzburg-based non-profit limited liability company founded in 1994 that delivers integrated social services for children, youth, and families in the Salzburg region of Austria. The organization operates three service pillars: early childhood education and care for children aged 1 to 6 across eight owned facilities serving approximately 350 children; youth welfare services including crisis accommodation, residential living groups, and supervised independent living (SEWO) for adolescents; and family counseling. It employs more than 250 staff, principally social pedagogues, childcare professionals, and counselors.

The revenue model is hybrid. Parental contributions are partially subsidized under the Salzburger Kinderbildungs- und -betreuungsgesetz at roughly €305-€420 per child per month, with the dominant share of operating funding coming from public-sector payors — Stadt Salzburg, Land Salzburg, and the Bundeskanzleramt. A secondary funding stream is built around a corporate partner program that includes Salzburg AG (formalized in 2023), Porsche Salzburg, Universität Salzburg, and SALK, providing sponsorship, co-branded programming, and employer-pipeline benefits. There is no equity or venture capital component; the gem. GmbH structure mandates reinvestment of any surplus into service delivery rather than distribution.

Operationally, KOKO has pursued measured geographic and vertical expansion, extending services into Bischofshofen and Bruck an der Großglocknerstraße and broadening the youth welfare and counseling pillars alongside the core childcare base. The organization marked a 30-year milestone in 2024 and maintains a continuous social media presence since 2014, indicating gradual but sustained institutional development rather than venture-style scaling. As a regulated social services provider, KOKO's growth is fundamentally bounded by public-sector funding decisions and licensed capacity, which makes the business model predictable but limits upside optionality.

Name

KOKO

Legal name

KOKO Kontakt- und Kommunikationszentrum für Kinder gem. GmbH

Website

https://koko.at

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

KOKO is a Salzburg-based non-profit (gem. GmbH) providing integrated childcare for roughly 350 children aged 1-6 across eight facilities, youth welfare services including supervised independent living, and family counseling, employing 250+ staff under Austrian public-sector funding frameworks.

Ownership category

akta.pro rank

Product category

Childcare and Family Social Services

NAICS

Child Care Services (62441), Individual and Family Services (6241), Child and Youth Services (62411), Other Residential Care Facilities (62399)

SIC

Services-Child Day Care Services (8351), Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family Advocacy, Parent Training & Support Services (EDAJAKAK), Mental Health & Emotional/Trauma-Informed Childcare (anxiety, PTSD) (HSAAAIAI), Respite Care for Families of Children with Disabilities (HSAAAIAL)

Keywords

• Childcare services
• Youth welfare services
• Family counseling
• Daycare facilities
• Residential youth care

Headquarters

HQ city

Salzburg

HQ country

Austria

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Childcare Fees: Parents pay monthly childcare fees ranging from €305-€365 (2025/2026) after subsidies, or €360-€420 (2026/2027) before subsidies. Additional daily food fees of €6.00-€6.30 apply. Income-based discounts and sibling discounts available.
2. Public Funding: KOKO receives public funding from Land Salzburg (state government), Stadt Salzburg (municipality), and the Bundeskanzleramt (federal chancellery). Each childcare place is publicly financed through these subsidies per §46a Salzburger Kinderbildungs- und -betreuungsgesetz.
3. Corporate Partner Contributions: Corporate partner companies (Universität Salzburg, Arbeiterkammer Salzburg, Techno-Z, Salzburg AG) provide discounted childcare access for employees, with some also contributing financial support to make services more affordable.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

KOKO (Kontakt- und Kommunikationszentrum für Kinder gem. GmbH) operates three integrated service pillars in Salzburg, Austria: (1) full-day Kinderbetreuung (childcare) for children aged 1-6 across eight owned facilities with Reggio Emilia-inspired pedagogy, (2) Kinder- und Jugendhilfe (child and youth welfare) including 24-hour crisis accommodation, social-pedagogical residential living groups (Wohngemeinschaften), and supervised independent living (SEWO) for ages 6-21, and (3) Familienraum (family counseling) including individual/couple/family counseling, divorce mediation, alcohol support groups, and parent-child groups (KOKO Kiste).

Product overview

KOKO (Kontakt- und Kommunikationszentrum für Kinder) is a comprehensive social services organization in Salzburg, Austria, operating three integrated service pillars: Kinderbetreuung (childcare for ages 1-6 in 8 facilities), Kinder- und Jugendhilfe (residential and crisis youth welfare services), and Familienraum (family counseling and parent-child support). The childcare service includes Kleinkindgruppen and age-mixed groups across facilities named Forelle, Kosmos, Löwenzahn, Villa Kunterbunt, and others. The youth welfare division operates crisis centers (Krisenstellen), residential living groups (Wohngemeinschaften), and supervised independent living (SEWO). The family support pillar encompasses counseling centers, the KOKO-Kiste parent-child venue, and specialized consultation services. All services are human-service oriented, not software-based.

Differentiator

Problem solved

Functional benefit

Products and services

• Kinderbetreuung (Childcare Services) Full-day childcare and early education services for children aged 1-6 years delivered year-round across eight KOKO-owned facilities in Salzburg districts including Maxglan, Lehen, Liefering, Itzling, Schallmoos, and Aigen. Includes Kleinkindgruppen (toddler groups ages 1-3) and alterserweiterte Kindergruppen (age-mixed groups ages 1-6). Service is grounded in Reggio Emilia-inspired pedagogy and offers subsidized monthly subscription pricing with income-based, sibling, partner-company, and employee discounts.
• Kinder- und Jugendhilfe (Child and Youth Welfare) Residential and crisis care services for children and adolescents aged 6-18 (and supervised living to age 21), delivered in coordination with Salzburg youth welfare authorities. Encompasses crisis intervention, social-pedagogical living groups (Wohngemeinschaften such as Kiwi-Dauer, Nidus, Panama, Compass, Alpha, and Fönix), specialized crisis facilities (Kinderkrise, Alterserweiterte Krisenstellen, and youth crisis centers), and supervised independent living (SEWO – Betreutes Wohnen) for older youth.
• Familienraum (Family Support Services) Family counseling and support services for individuals, couples, and families in Salzburg. Includes individual/couple/family counseling, mandatory parental consultation before divorce, parent-child groups (KOKO Kiste at the KOKO Kiste parent-child venue), and support groups for people with alcohol problems. Services are largely free and anonymous under the federal chancellery's Familienberatung.gv.at framework.
• KOKO Kiste (Parent-Child Venue) Parent-child meeting place and early childhood support offering open parent-child gatherings, structured parent-child groups ('Miteinander Wachsen' and 'Kreativgarten'), music and movement groups, and educational café sessions. A sub-service within the Familienraum pillar delivered at the KOKO Kiste location in Salzburg.
• Krisenstellen (Crisis Centers) 24-hour crisis accommodation and support for children and adolescents aged 6-18 in acute distress situations. Includes specialized crisis facilities Kinderkrise, Alterserweiterte Krisenstellen (AEK – Enzingergasse, Rottweg, Vogelweiderstraße), and youth crisis center (Krise Weiserhofstraße). Placements are coordinated with Salzburg youth welfare authorities.
• Wohngemeinschaften (Residential Living Groups) Social-pedagogical residential care for children and youth aged 6-18, providing 24-hour supervised living in family-like settings with approximately eight placements per group. Operated residential groups include Kiwi-Dauer and Nidus (Salzburg), Panama (Salzburg), Compass (Bischofshofen region), Alpha (Bruck an der Glocknerstraße region), and Fönix (Salzburg).
• SEWO – Betreutes Wohnen (Supervised Youth Living) Semi-independent living support program for youth ages 15-21, providing less intensive care than residential Wohngemeinschaften while offering guidance for daily living, education, employment, and personal development. Approximately 30 young people are served annually through this program.
• Familienberatungsstellen (Family Counseling Centers) Multiple counseling center locations offering psychological and family counseling services in Salzburg city (Lehen, Maxglan), Hallein, and Oberndorf. Some locations have fixed walk-in hours. Services are largely free and anonymous to families.

Quantifiable outcome

• Serves approximately 350 children aged 1-6 across 8 childcare facilities in Salzburg
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• Salzburg AGminorGTM or Marketing Partner · 1 January 2023Sponsoring Partner 2023. Salzburg AG provides sponsorship support to KOKO and employees receive preferential access to childcare services through the partner company program.
• Stadt Salzburg (Municipality)coreStrategic or Co-development PartnerMajor public funding partner and supporter. Provides ongoing financial support per municipal child welfare mandate. KOKO operates as a partner with the municipality for providing essential childcare and family services.
• Land Salzburg (State Government)coreStrategic or Co-development PartnerPrimary public funding source for childcare and youth welfare services. Provides regulatory oversight and substantial financial support per Salzburger Kinderbildungs- und -betreuungsgesetz and youth welfare legislation.
• Bundeskanzleramt (Federal Chancellery)coreStrategic or Co-development PartnerFederal funding partner for family counseling services. Supports the Familienberatung program as part of the national family support initiative (Familienberatung.gv.at).
• Universität SalzburgminorGTM or Marketing PartnerUniversity employees receive KOKO-Betriebspartner Rabatt (partner company discount) on childcare fees. Priority placement for children of university staff.
• SALK – Salzburger LandesklinikenminorStrategic or Co-development PartnerMajor hospital group with priority arrangement for employee children in KOKO childcare facilities. Provides both priority access and potential funding support.
• Arbeiterkammer Salzburg (AK Salzburg)minorGTM or Marketing PartnerAK Salzburg employees receive KOKO-Betriebspartner Rabatt (partner company discount) on childcare fees. Priority placement for children of AK staff.
• Techno-ZminorGTM or Marketing PartnerTechno-Z employees receive KOKO-Betriebspartner Rabatt (partner company discount) on childcare fees. Priority placement for children of Techno-Z staff.
• Porsche SalzburgminorGTM or Marketing PartnerCorporate partner offering priority childcare placement for Porsche employees' children through the Betriebskind arrangement.
• PMU – Paracelsus Medizinische PrivatuniversitätminorStrategic or Co-development PartnerMedical university with priority arrangement for employee children in KOKO childcare facilities.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Kinder in Wien (KID): Vienna-based non-profit operating childcare centers and family support programs. Comparable to KOKO in service mix but focused on Vienna rather than Salzburg, making it a regional rather than direct competitor.

Broad incumbents

• Aktion Mensch (Germany): Large German social services organization funding and operating family, disability, and youth welfare programs. Comparable as a broader incumbent in the integrated non-profit social services space, though at a much larger scale and German rather than Austrian context.

Direct peers

• Caritas Österreich: Major Austrian non-profit delivering integrated social services including family counseling, child and youth welfare, and crisis accommodation across Austria. Comparable to KOKO in service breadth, non-profit funding model, and reliance on municipal/state contracts.
• Volkshilfe Österreich: Austrian non-profit social services organization offering family support, counseling, and social assistance. Comparable to KOKO in targeting families in distress with public funding and integrated social service delivery.
• Hilfswerk Österreich: Austria's largest non-profit family services organization operating mobile care, family counseling, and childcare services across multiple federal states. Highly comparable to KOKO in combining family support services under one non-profit structure with public funding.
• SOS Kinderdorf Österreich: Austrian branch of international non-profit providing residential care villages, youth welfare, and family support services. Comparable to KOKO's residential living groups and crisis centers for children and youth.
• Diakonie Österreich: Austrian Protestant non-profit delivering childcare, family counseling, youth welfare, and crisis intervention across federal states. Comparable to KOKO in combining residential, outpatient, and educational services for children and families.

Emerging players

• proMama Austria: Austrian organization focused on family support and early childhood services with a more limited geographic footprint than KOKO. Comparable as a peer in the family-support and parenting-services niche.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/kokoSalzburg
• Facebookfacebook.com/KOKO.Salzburg
• Instagraminstagram.com/koko.salzburg

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KOKO