PNJ Technology Partners
PNJ Technology Partners is a privately-held, family-owned managed IT services provider in Albany, New York, delivering recurring managed IT, cybersecurity, cloud, and consulting services to small and mid-sized businesses across upstate New York.
- Company typePrivate
- Founded1984
- HeadquartersAlbany, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What PNJ Technology Partners does
PNJ Technology Partners, originally founded as P&J Computers, Inc. in 1984 by Paul Joralemon, is a privately-held managed IT services provider headquartered at 426 New Karner Road in Albany, New York. The company is now in its second generation of family ownership, with Scott Joralemon serving as President since 1990. It serves small and mid-sized businesses across the Capital District and broader New York State, including healthcare providers, manufacturers, professional services firms, educational institutions, and non-profits, with named long-term customers such as CapitalCare Medical Group (20+ year relationship), McNamee Lochner Titus & Williams, and Omni Development Company.
The firm's core offering is ProCare Managed Services, a recurring subscription service encompassing network management, 24/7 monitoring, cybersecurity, data backup, and helpdesk support, augmented by project-based professional services (strategic IT consulting, co-managed IT, cloud migration, network design, IT healthcheck) and resale of hardware and software through vendor partnerships. Underlying technologies include Microsoft 365/Azure, AWS, Google Cloud Platform, VMware, Citrix, Veeam, Cisco, and Eaton infrastructure, with cybersecurity and business continuity delivered through a multi-layer architecture spanning network, endpoint, and data protection. The product surface is unified under a single managed-IT framework with predictable monthly pricing for SMB customers.
The business operates on three revenue streams: recurring managed IT services subscriptions, project-based professional services engagements, and hardware/software procurement resales. Go-to-market is consultative, sales-led, and regionally focused on direct engagement with businesses in upstate New York. Marketing is content-driven via a blog and standard social channels (LinkedIn, Facebook, Twitter, YouTube). The company is bootstrapped, with no disclosed external funding, parent entity, or subsidiaries, and operates as a single-office entity serving multiple regional markets.
PNJ Technology Partners firmographics
Firmographics- Name
- PNJ Technology Partners
- Legal name
- P&J Computers, Inc.
- Website
- https://pnjtechpartners.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PNJ Technology Partners is a privately-held, family-owned managed IT services provider in Albany, New York, delivering recurring managed IT, cybersecurity, cloud, and consulting services to small and mid-sized businesses across upstate New York.
- Ownership category
- akta.pro rank
PNJ Technology Partners industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Management Consulting Services (54161)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
Keywords
Where PNJ Technology Partners is headquartered
LocationHeadquarters
- HQ city
- Albany
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
PNJ Technology Partners business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly managed IT services providing complete oversight of IT environment including network management, system monitoring, cybersecurity protection, data backup, and responsive IT support with predictable monthly pricing.
- Professional Services: Project-based professional services including strategic IT consulting, cloud migration, network design, implementation, and hardware/software procurement services.
- Hardware and Software Procurement: Managed procurement services for computer hardware and software, leveraging vendor relationships to negotiate best pricing for equipment purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services with predictable monthly pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
PNJ Technology Partners product offering
Product offeringCore offering
PNJ Technology Partners provides managed IT services to small and mid-sized businesses in the Capital District of New York through its flagship ProCare Managed Services offering, which delivers proactive network monitoring, cybersecurity, data backup, and IT support on a recurring monthly basis. The firm complements this with project-based professional services including strategic IT consulting, cloud migration, co-managed IT, helpdesk support, network design, storage/virtualization, business continuity planning, and hardware and software procurement. Its customers primarily operate in healthcare, manufacturing, professional services, legal, education, and non-profit sectors.
Product overview
PNJ Technology Partners is a managed IT services provider offering a unified portfolio of technology services. The core offering is ProCare Managed Services, a comprehensive managed IT solution that encompasses network management, system monitoring, cybersecurity, data backup, and IT support. This core service is supported by professional IT services (Strategic IT Consulting, Co-Managed IT Services, ProCare Helpdesk Services, Computer Repair & Support, IT Healthcheck), technology infrastructure services (Network Solutions, Storage Solutions, Virtualization, Network Security, Wireless Networking, Hardware & Software Procurement), and cloud services (Business Continuity Solutions, Managed Data Backup, Microsoft Office 365, Hosted Exchange, Email & Spam Protection, Cloud File Sharing, Web Content Filtering, Email Encryption Services). These services are designed to work together as an integrated IT management framework.
Differentiator
Problem solved
Functional benefit
Brands
- ProCare Managed Services: Managed IT services brand offering proactive IT management.
- ProCare Helpdesk Services
Products and services
- ProCare Managed Services Comprehensive managed IT service offering proactive monitoring, maintenance, and support of a client's entire IT environment including network management, system monitoring, cybersecurity protection, data backup, and responsive IT support designed to prevent issues before they disrupt business operations.
- Strategic IT Consulting Aligns a client's technology with business goals through detailed infrastructure assessments, infrastructure planning, cybersecurity strategy development, and cloud optimization to support informed technology decisions.
- Co-Managed IT Services Partnership service that supplements a client's internal IT team with additional expertise, coverage, and flexibility without disrupting current workflows.
- ProCare Helpdesk Services Multi-tiered help desk support offering remote and on-site technical assistance, structured ticket management, and proactive monitoring for fast issue resolution.
- Computer Repair & Support Hardware repair, troubleshooting, and ongoing technical support for workstations and devices, designed to minimize downtime.
- IT Healthcheck Assessment service that evaluates current IT infrastructure to identify vulnerabilities, inefficiencies, and improvement opportunities.
- Network Solutions Network design, deployment, and ongoing management services providing reliable and secure connectivity across business environments.
- Storage Solutions (NAS, SAN) Network Attached Storage (NAS) and Storage Area Network (SAN) solutions that deliver centralized, scalable data management with backup, retrieval, and security capabilities.
- Virtualization Server and desktop virtualization solutions designed to maximize hardware investments, improve flexibility, and reduce infrastructure costs.
- Network Security Implementation of advanced firewalls, intrusion detection systems, and continuous monitoring to protect networks from unauthorized access, malware, and ransomware.
- Wireless Networking Secure Wi-Fi installations, wireless network optimization, and ongoing wireless management for reliable coverage and connectivity with encryption and access control.
- Hardware & Software Procurement End-to-end procurement services covering research, evaluation, purchasing, implementation, configuration, and ongoing support for technology products, leveraging vendor partnerships for favorable pricing.
- Business Continuity Solutions Comprehensive disaster recovery planning, data backup, and business continuity strategies designed to minimize downtime and data loss.
- Managed Data Backup Cloud-based backup solutions that secure files and enable quick restoration after hardware failures, disasters, or data loss events.
- Microsoft Office 365 Implementation of the Microsoft Office 365 cloud productivity suite including email, collaboration tools, and productivity applications.
- Hosted Exchange Managed Microsoft Exchange email and collaboration services including shared calendars, tasks, contacts, and public folders.
- Email & Spam Protection Filtering and protection services that defend networks from email-based threats including spam, phishing attacks, malicious attachments, and malware.
- Cloud File Sharing Cloud-based file collaboration and sharing platforms enabling secure collaboration across distributed teams.
- Web Content Filtering Web filtering service that blocks distracting or malicious web content to keep employees focused and protect the network from malware.
- Email Encryption Services Email encryption service that secures sensitive information in transit to prevent unauthorized access to email communications.
Quantifiable outcome
- Proactive approach minimizes downtime and disruptions before they affect business operations
- +1 more outcomes
Companies that use PNJ Technology Partners
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
PNJ Technology Partners technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
PNJ Technology Partners partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and general.
- HP (Hewlett-Packard)coreElite HP partnership providing access to affordable, high-quality equipment for clients. The partnership was strengthened in 2001 when Compaq merged with Hewlett-Packard, enhancing PNJ's Enterprise Networking, Server, Storage and Support portfolio.
- MicrosoftcoreMicrosoft partnership for cloud solutions including Microsoft Office 365, Microsoft Azure, and Teams integration. PNJ assists with Microsoft 365 migration and cloud platform selection.
- CitrixgeneralCitrix partnership for virtualization and remote work solutions, displayed as client logo on website.
- CiscogeneralCisco networking partnership for network solutions and wireless networking services, displayed as client logo on website.
- VMwaregeneralVMware partnership for virtualization solutions including server and desktop virtualization services.
- VeeamgeneralVeeam partnership for data backup and recovery solutions, displayed as client logo on website.
- EatongeneralEaton partnership for power infrastructure solutions, displayed as client logo on website.
- Amazon Web Services (AWS)generalAWS cloud platform partnership for cloud migration services. PNJ evaluates AWS for businesses needing maximum flexibility, scalability, and access to cutting-edge cloud capabilities.
- Google Cloud Platform (GCP)generalGoogle Cloud Platform partnership for cloud migration services. PNJ evaluates GCP for data-intensive workloads, advanced analytics, AI, and containerized deployments.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
PNJ Technology Partners competitors and assessment
Company assessmentBroad incumbents
- ITsavvy: Larger national IT solutions provider combining managed services, hardware/software procurement, and consulting. Overlaps with PNJ's procurement and managed services but operates at much greater scale and breadth.
- CDW: Major national technology solutions provider offering managed services, cloud, security, and hardware procurement. Competes with PNJ on both procurement economics and increasingly on managed services for mid-market.
Direct peers
- Corsica Technologies: Managed IT services and cybersecurity firm focused on SMB and mid-market organizations with proactive monitoring, strategic IT consulting, and compliance support. Closely mirrors PNJ's value proposition.
- Integris: Regional managed IT and cybersecurity firm serving SMB and mid-market customers with proactive monitoring, helpdesk, and cloud services. Strong functional overlap with PNJ's ProCare offering.
- Kelser Corporation: CT-based managed IT and cybersecurity firm serving mid-market and SMB clients with similar proactive managed services, cloud, and strategic IT consulting offerings. Closely mirrors PNJ's regional MSP model.
- CMIT Solutions: Franchise-based managed IT services and cybersecurity provider targeting SMBs with proactive monitoring, helpdesk, and compliance support. Highly comparable business model and customer profile.
- Magna5: Managed IT, cybersecurity, and cloud services provider serving mid-market and SMB clients. Comparable in offering breadth (managed services, backup/DR, network security) and recurring revenue orientation.
- Centre Technologies: Managed IT services, cybersecurity, and cloud provider for SMB and mid-market organizations. Comparable service portfolio including managed services, network security, and Microsoft 365 deployments.
- Ntiva: National managed IT, cybersecurity, and cloud services provider for SMB and mid-market. Directly comparable in service mix (managed IT, helpdesk, security, cloud migration) and customer profile.
- Dataprise: Mid-market managed IT services and cybersecurity provider covering network management, cloud, and 24/7 helpdesk. Closely comparable to PNJ in service portfolio, though Dataprise operates nationally with a larger footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
PNJ Technology Partners social profiles
Digital presencePNJ Technology Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
PNJ Technology Partners leadership team
Management profileNumber of profiles
Profiles2 records
PNJ Technology Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PNJ Technology Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PNJ Technology Partners
What does PNJ Technology Partners do?
PNJ Technology Partners provides managed IT services to small and mid-sized businesses in the Capital District of New York through its flagship ProCare Managed Services offering, which delivers proactive network monitoring, cybersecurity, data backup, and IT support on a recurring monthly basis. The firm complements this with project-based professional services including strategic IT consulting, cloud migration, co-managed IT, helpdesk support, network design, storage/virtualization, business continuity planning, and hardware and software procurement. Its customers primarily operate in healthcare, manufacturing, professional services, legal, education, and non-profit sectors.
Is PNJ Technology Partners a public or private company?
PNJ Technology Partners is a private company. It is classified as family owned and is currently operating.
When was PNJ Technology Partners founded?
PNJ Technology Partners was founded in 1984. It employs 11 to 50 people.
Where is PNJ Technology Partners based?
PNJ Technology Partners is headquartered in Albany, United States, in the North America region.
How does PNJ Technology Partners make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and hardware and Software Procurement.
Who are PNJ Technology Partners's main competitors?
Broad incumbents on record are ITsavvy and CDW. Direct peers are Corsica Technologies, Integris, Kelser Corporation, CMIT Solutions, Magna5, Centre Technologies, Ntiva and Dataprise.
Does PNJ Technology Partners have an API?
No public API is recorded for PNJ Technology Partners.
What industry is PNJ Technology Partners in?
PNJ Technology Partners's product category is Managed IT Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 518 and its SIC code is 7370.