Fraame Healthcare

Name

Fraame Healthcare

Legal name

Fraame Healthcare

Website

https://fraame.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Healthcare Client and Case Management Software

NAICS

Software Publishers (5132), Software Publishers (51321)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Healthcare Master Data Management (MDM) & Patient/Provider Identity Data (HLACAIAB)

Keywords

• Healthcare case management software
• Client management system
• Compliance management software
• Social services software
• Policy lifecycle management

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Licenses and Subscriptions: SaaS-based software solutions (FileVision CMS and ComplyVision) provided to health and social service organisations. The company offers cloud-based solutions requiring ongoing subscription for access to the platform, support, and updates.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Fraame Healthcare develops and licenses cloud-based client and case management software (FileVision CMS) and a complementary policy and compliance management solution (ComplyVision) for health and social service organisations. The software centralises client records, programmes, documents and resources, automates workflows, and supports audit-ready compliance. Revenue is generated through annual subscription licenses with custom implementation and ongoing support.

Product overview

Fraame Healthcare provides two integrated software products for the health and social services sector. FileVision CMS serves as the core client and case management platform handling clients, programmes, documents, and resources with workflow automation and custom configurations. ComplyVision complements FileVision CMS as a policy and compliance management solution, enabling organisations to maintain policies, track incidents, and demonstrate regulatory compliance.

Differentiator

Problem solved

Functional benefit

Brands

• FileVision CMS: Client and case management software for health and social services - a configurable and secure client management system designed to help Health and Social Services maximise productivity and maintain service information on clients, programmes and resources.
• ComplyVision

Products and services

• FileVision CMS A configurable and secure cloud-based client and case management system for health and social service organisations. Centralises service information on clients, programmes, documents and resources, and provides relationship management, document management, workflow automation, residential services support, electronic counselling notes with PRIMHD reporting, and custom macro-based business rule automation. It is targeted at NZ and Australian NGOs, community and Not-for-Profit health and social service providers.
• ComplyVision A policy management solution that manages the lifecycle of corporate policies, standards, incidents, service improvement requests and procedures for health and social service organisations. Includes a Quality and Safety Standards library with live links to NSQHS and other authority sources, an Accreditation Audit Workbench with restricted auditor access, and comprehensive event and incident recording with automated service improvement request generation. Designed to integrate with FileVision CMS to deliver audit-ready proof of compliance.

Quantifiable outcome

• Practitioners describe new features as 'time saver,' 'sleek,' and 'just fabulous' - directly improving day-to-day experience.
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature12 records

Partnerships

Two partnerships are on record, tiered core.

• Meta Management SolutionscoreImplementation/ SI/ Consulting PartnerMeta Management Solutions is Fraame Healthcare's preferred partner for helping clients manage change during technology implementations. Australian-based company with over 30 years experience in organisational behaviour, business transformation, and human-centred design. Led by Geoff and Isabel, they bring expertise in corporate, private, and NGO sectors with a pragmatic outcomes-driven approach.
• FastcomcoreTechnology or IntegrationFastcom delivers secure, reliable, and scalable cloud-based infrastructure for Fraame Healthcare's FileVision CMS. By leveraging Fastcom's enterprise-grade infrastructure and responsive local support, Fraame ensures FileVision CMS runs smoothly, safely, and affordably so clients can focus on delivering essential services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Orion Health: New Zealand-headquartered health-IT vendor providing data, integration, and population-health platforms to health systems. Comparable on NZ origin, healthcare-software category, and enterprise sales motion; broader in scope (population health, EHR integration) than Fraame's community/NGO focus.
• AlayaCare: Cloud-based home and community care management platform offering client/case management, scheduling, documentation, and billing for care providers. Highly comparable to Fraame's FileVision CMS in target buyer (community/non-clinical health providers), recurring SaaS model, and workflow/configurability emphasis.
• CareM: UK care-management software for residential and domiciliary care providers, with features for client records, care planning, compliance, and reporting. Closely comparable to FileVision CMS in end-user profile (care provider staff) and configuration-driven case management.
• Civica: UK-based supplier of software for the public sector, including dedicated health and social-care solutions for trusts, councils, and NGOs. Comparable on serving health & social-care providers with case management, policy, and compliance functionality, and on a subscription SaaS delivery model.
• IMS MAXIMS: Provider of electronic patient record and clinical software to hospitals and health providers in the UK and Ireland. Comparable as a healthcare-software publisher selling workflow and records software to care organisations, though typically to larger acute providers than Fraame's NGO base.

Regional players

• Telstra Health: Australian health-technology arm of Telstra offering software, analytics, and services across hospital, pharmacy, and community care. Comparable in adjacent Australian healthcare-software segment, with greater scale and broader portfolio than Fraame's FileVision/ComplyVision.

Broad incumbents

• Salesforce Health Cloud: Industry-cloud extension of Salesforce aimed at healthcare providers and payers, with case, care plan, and compliance features. Comparable at the platform layer (configurable workflows, compliance, healthcare CRM) and represents a 'build-vs-buy' incumbent alternative for large Fraame prospects.
• The Access Group: Large UK software provider with a Health & Social Care suite covering case management, rostering, and compliance for councils and care providers. Overlaps with Fraame's customer profile but at much broader portfolio scale; competes in adjacent RFPs rather than head-to-head in niche NGO segment.
• Epic Systems: Dominant US-based electronic health-record vendor serving large hospital systems. Overlaps with Fraame only at the very broadest level (healthcare records/workflow software); not a direct competitor for Fraame's NGO/community segment but a long-term competitive threat as community care consolidates onto acute EHR platforms.

Emerging players

• Birdie: UK-based home-care technology platform offering care management, rostering, medication, and compliance tools for home-care agencies. Comparable to FileVision CMS on home/community care workflows, but earlier-stage, with a stronger consumer-grade product focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/FraameHealthcare
• LinkedInlinkedin.com/company/fraame-healthcare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fraame Healthcare