Bienvivir

What Bienvivir does

Bienvivir is a non-profit healthcare organization headquartered in El Paso, Texas, founded in 1987 and operating as the only National Program of All-Inclusive Care for the Elderly (PACE) provider in the El Paso market. The organization delivers community-based, comprehensive medical and social services to elderly participants (aged 55+) who are eligible for the PACE program and wish to remain in their homes rather than be institutionalized. Services span primary care, social work, dental care, outpatient services, on-site pharmacy, recreational therapy, occupational/physical/speech therapy, meal services, in-home attendant and hospice care, and wheelchair-accessible transportation, all coordinated through an Interdisciplinary Team (IDT) model that integrates each participant's care under one roof across three El Paso facilities.

The underlying service architecture is built around the federally and state-regulated PACE capitated care model, with participants enrolled in Medicare Part D and required to receive all non-emergency healthcare from Bienvivir or authorized providers. Specialized infrastructure includes a Dementia Care Unit with lower staff-to-participant ratios present at all three facilities, a 24/7 health clinic, on-site dental clinics, and registered dietitian-led meal planning for diabetes and hypertension. Bilingual (English/Spanish) service delivery is a core operational feature, tailored to the El Paso border community.

Bienvivir's revenue model is entirely managed-services based, generated through Medicare/Medicaid capitated payments for enrolled PACE participants, with enrollment approval determined by the State of Texas and program oversight provided by CMS. The go-to-market motion is sales-led and locally focused, with prospective participants entering through an Intake Department accessible via online inquiry forms and phone. The organization has 501-1,000 employees, no disclosed funding events, no parent company, and operates exclusively within the El Paso metropolitan area.

Name

Bienvivir

Legal name

Bienvivir

Website

https://bienvivir.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Bienvivir is a non-profit PACE (Program of All-Inclusive Care for the Elderly) provider in El Paso, Texas, delivering community-based primary care, pharmacy, dental, therapy, social work, and transportation services to elderly residents through a capitated Medicare/Medicaid model across three facilities.

Ownership category

akta.pro rank

Product category

Senior Healthcare Services (PACE Program)

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Medicaid Waiver / PACE-Partnered Adult Day Programs (HLADAIAM)

akta.pro secondary industries

Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC), Continuous Home Care (Crisis Hospice) (HSABAFAB)

Keywords

• Senior healthcare services
• PACE program
• Community-based elderly care
• Long-term care management
• Medicare Medicaid services

Headquarters

HQ city

El Paso

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. PACE Program Revenue (Medicare/Medicaid): Bienvivir operates as a PACE (Program of All-Inclusive Care for the Elderly) organization, which is a capitated program funded by Medicare and Medicaid. Participants in the program must receive all needed healthcare services (other than emergency services) from Bienvivir or an entity authorized by Bienvivir. The organization manages all prescriptions on-site and participants are enrolled in Medicare Part D prescription drug coverage.
2. In-Home Services: Provides in-home services including attendant care, skilled nursing, and hospice services for participants requiring end-of-life care.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Bienvivir operates El Paso's only PACE (Program of All-Inclusive Care for the Elderly) program, delivering community-based, coordinated healthcare to elderly residents through an Interdisciplinary Team that includes primary care, social work, dental, pharmacy, therapy, meals, transportation, and in-home services. Enrollment and capitated funding are governed by Medicare and Medicaid, with State of Texas approval. Services are delivered at three El Paso facilities and through in-home visits.

Product overview

Bienvivir is a unified PACE (Program of All-Inclusive Care for the Elderly) healthcare organization offering comprehensive services for elderly residents of El Paso. The integrated PACE program is the core offering, combining multiple service modules including Primary Care, Social Work Services, Meal Services, Prescription Filling, Transportation, Recreational Therapy, OT/PT/Speech Therapy, Dental Care, Outpatient Services, and In-Home Services—all delivered through an interdisciplinary team model under one roof. Specialized units include the Dementia Care Unit, Health Clinic, and on-site Pharmacy. The program is designed to help seniors remain in their homes while receiving coordinated, comprehensive healthcare.

Differentiator

Problem solved

Functional benefit

Products and services

• PACE (Program of All-Inclusive Care for the Elderly) Community-based healthcare program designed to help elderly members of the El Paso community remain in their homes; provides comprehensive, tailored care plans delivered through an assigned interdisciplinary team of healthcare providers, funded through capitated Medicare/Medicaid payments.
• Primary Care Services Primary care services similar to those of a regular primary care physician, with increased healthcare management and attention due to reduced patient-to-physician ratios; provided to PACE participants.
• Social Work Services Social work services assisting PACE participants and their families, with each participant assigned a social worker who acts as an advocate and facilitator for life-changing decisions and as the family's contact point.
• Meal Services Comprehensive meal service addressing seniors' limited access to healthy food, backed by registered dietitians who collaborate with the kitchen team and interdisciplinary staff.
• Prescription Filling (On-site Pharmacy) On-site pharmacy management ensuring participants receive and take their medications, with collaboration between pharmacy and the participant's IDT, plus access to over-the-counter medications not typically covered by standard insurance.
• Transportation Services Wheelchair-accessible bus services for travel to and from Bienvivir facilities and specialist appointments.
• Recreational Therapy Diverse recreational activities including bingo, concerts, art, and crafts for auctions, designed to keep participants active and engaged at Bienvivir's facilities.
• OT/PT/Speech Therapy Unlimited access to skilled physical and occupational therapists with no visit restrictions, plus connections to speech therapy specialists within Bienvivir's provider network.
• Dental Care On-site dental clinics providing assessments, routine cleanings, and complex procedures including denture fittings for PACE participants.
• Outpatient Services Wide range of outpatient services including wellness and prevention, lab tests, radiology, x-rays, and select outpatient surgeries for PACE participants.
• In-Home Services In-home services prioritizing participant comfort, including attendant care, skilled nursing, and compassionate end-of-life hospice care.
• Dementia Care Unit Specialized unit within each Bienvivir facility providing a safe and calming environment for participants with Dementia or Alzheimer's, operating with a lower staff-to-participant ratio than the general Day Health Center.
• Day Health Center Day health center providing general activities and 24/7 health clinic access with physician and nurse availability for participants who feel ill during visits.
• Health Clinic 24-hour health clinic with physician and nurse available 365 days a year for PACE participants who need medical attention during Day Health Center activities.
• Pharmacy Department On-site pharmacy filling prescriptions and providing over-the-counter medication; all PACE participants are enrolled in Medicare Part D prescription drug coverage through this department.
• Specialists Staffed specialists including audiologists and podiatrists at Bienvivir, with referrals to additional specialists within the provider network when needed.
• Dietetics Services Registered dietitians developing meal plans catered to each participant's dietary needs, including those with diabetes or high blood pressure, with meal delivery services available.

Quantifiable outcome

• Full-benefit, dual-eligible PACE beneficiaries were significantly less likely to be hospitalized, to visit the emergency department, or to be institutionalized compared to regular Medicare Advantage enrollees (per HHS report)
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• Adult Protective Services (APS)coreStrategic or Co-development Partner · 28 February 2024Bienvivir collaborates with Adult Protective Services (APS) to spearhead a donation drive benefiting vulnerable elderly and disabled adults in El Paso. Together they stock the El Paso APS Silver Star Resource Room, a 24/7 store-like space where APS caseworkers can access necessities and emergency resources for adults facing abuse and neglect. Bienvivir's Outreach Coordinator Ryan Gonzalez is involved in the initiative.
• National PACE Association (NPA)coreStrategic or Co-development Partner · 3 August 2023The National PACE Association works to advance the efforts of Programs of All-Inclusive Care for the Elderly (PACE). NPA coordinates and provides preventive, primary, acute, and long-term care services so older individuals can continue living in the community. Bienvivir participates in and is aligned with NPA advocacy efforts, including support for the Elizabeth Dole Home Care Act to expand veterans' access to PACE.
• State of TexascoreOthersBienvivir assists applicants with the PACE enrollment application process, but approval of the application and enrollment are determined by the State of Texas. The organization operates under state regulatory oversight for the PACE program.
• Centers for Medicare & Medicaid ServicescoreOthersCMS oversees the Medicare program and values feedback to continue improving quality. Participants must receive all non-emergency healthcare services from Bienvivir or authorized entities. Participants may submit complaints through CMS complaint submission process.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Amedisys: Large national home health and hospice provider with overlapping in-home skilled nursing and hospice services. Comparable to Bienvivir's in-home services arm, though much broader in scope.
• LHC Group: National home health, hospice, and palliative care provider. Overlaps with Bienvivir's in-home attendant care, skilled nursing, and hospice offerings as part of a broader post-acute care portfolio.
• CenterWell Senior Primary Care: Humana-owned senior-focused primary care and PACE operator with national scale. Overlaps with Bienvivir's senior primary care, therapy, and care-coordination services, though as part of a much broader portfolio.

Direct peers

• InnovAge Holding Corp. Largest publicly traded PACE operator in the U.S., running multiple PACE centers across several states. Operates the same capitated, interdisciplinary-team model as Bienvivir, making it the most directly comparable peer for benchmarking operations and scale.
• PACE Southeast Michigan: Non-profit PACE organization serving southeast Michigan, operating multiple PACE centers with the same interdisciplinary, capitated model as Bienvivir. Useful non-profit PACE comparable.
• WelbeHealth: Multi-state PACE provider operating PACE centers for frail seniors using the same interdisciplinary, capitated-care model as Bienvivir. Comparable in service mix (medical, social, therapy, transportation) and participant demographic.
• ConcertoCare: Operates PACE programs alongside in-home care and primary care for seniors with complex needs. Uses an interdisciplinary care team model aligned with Bienvivir's PACE delivery approach.
• Trinity Health PACE: Operates multiple PACE programs across several states under the Trinity Health system, delivering the same all-inclusive elderly care model as Bienvivir with capitated Medicare/Medicaid funding.

Regional players

• Providence PACE: Operates PACE programs in select markets as part of the Providence health system. Comparable to Bienvivir through its PACE delivery model, though embedded in a larger regional health system.
• St. Paul's Senior Services: San Diego-based non-profit operating a PACE program along with senior housing and skilled nursing. Comparable to Bienvivir as a regional non-profit PACE operator with multi-service senior care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BienvivirSeniorHealth
• LinkedInlinkedin.com/company/bienvivir-all-inclusive-senior-health
• Instagraminstagram.com/bienvivirpace

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bienvivir