Metatek

Apple IT Support Servicesmetatek.cc

Metatek is a Connecticut-based, 1-10 employee IT services firm founded in 2003 that provides Apple hardware, software, installation, and file server support to creative-industry clients including agencies, graphic designers, pre-press operators, and home-office Mac users.

Company typePrivate
Founded2003
HeadquartersWestport, United States
Headcount1–10
GTM typeB2B
OfferingServices

What Metatek does

Metatek is a privately-held IT services company founded in 2003, operating from Wilton, Connecticut with a headcount of 1-10 employees. The firm provides Apple ecosystem technical support targeting creative-industry clients — agencies, graphic designers, pre-press operators, publishers, and Mac-based home offices — in a single-country, single-region service footprint. Its service catalogue covers Apple hardware and software support, equipment purchasing consultation, professional installation, file server setup, and iPhone support.

The underlying delivery model is labor-based, with no proprietary platform, software product, or technology stack disclosed. Service quality is differentiated through Apple's technical certifications (ACTC, ACDT, ACPT, MacCSE) plus CompTIA A+, held by the technician team. Customer acquisition is driven by a referral program that credits existing clients one service hour for referred new customers, with no other marketing or distribution channels documented. The company makes money through quote-based service fees; no pricing is publicly disclosed.

Metatek generates revenue exclusively through direct service delivery via phone (866-691-8899) and email ([email protected]). It holds no patents, trademarks, partnerships, funding rounds, or M&A history, and operates as a single legal entity in Connecticut with no disclosed subsidiaries, parent, or institutional ownership. No data on revenue, management team, or employee headcount beyond the 1-10 band is available in the source material.

Metatek firmographics

Firmographics

Name: Metatek
Legal name: METATEK
Website: https://metatek.cc
Company type: Private
Founded year: 2003
Operating status: Operating
Headcount range: 1–10 employees
Short description: Metatek is a Connecticut-based, 1-10 employee IT services firm founded in 2003 that provides Apple hardware, software, installation, and file server support to creative-industry clients including agencies, graphic designers, pre-press operators, and home-office Mac users.
Ownership category
akta.pro rank

Where Metatek is headquartered

Location

Headquarters

HQ city: Westport
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Metatek business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Marketing or Sales

Distribution channels1 record

Marketing channels1 record

Metatek product offering

Product offering

Core offering

Metatek provides Apple-focused technical support services for creative professionals, covering equipment purchasing guidance, professional installation, file server setup, hardware and software troubleshooting, and iPhone support. The company serves agencies, studios, graphic designers, pre-press operations, publishers, and home office Mac users with end-to-end Apple hardware and software assistance. Services are delivered directly by certified Apple technicians via phone and email.

Product overview

Metatek is a single-service technology support company providing Apple hardware and software support for Mac users. The company offers a unified set of services including equipment purchasing assistance, installation, hardware and software support, and file server setup. Services are targeted at creative industry professionals including agencies, graphic designers, pre-press companies, publishers, and home office users.

Differentiator

Problem solved

Functional benefit

Products and services

Apple Hardware Support

Companies that use Metatek

Customer profile

Segments4 records

Ideal customer profiles3 records

Metatek technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Metatek partnerships and signals

Strategic signal

Recent moves4 records

Metatek competitors and assessment

Company assessment

Direct peers

Small Dog Electronics: Apple-centric retailer and service provider offering Mac/iPhone support, repairs, and consulting to consumers and small businesses — comparable in Apple-specialist positioning and customer base, though larger in scale.
Onsite Tech: Apple-focused IT support provider serving creative agencies, ad firms, and design studios with on-site and remote services — directly comparable to Metatek in customer segment, vendor focus, and service model.

Broad incumbents

Geek Squad: Best Buy's nationwide tech-support and installation service covers Apple devices among others and competes for the same SMB and home-office Apple-support wallet, with substantially broader geographic reach and brand awareness.
Asurion: Large-scale device protection, repair, and tech-support provider serving carriers and retailers; competes with Metatek for end-user Apple troubleshooting and repair demand at scale.
CDW: Large multi-vendor IT solutions reseller and services provider that competes in the same procurement-assistance and deployment-services categories Metatek serves for SMB Apple customers.
CompuCom: Enterprise IT services and managed-services provider; while not Apple-specialist, it competes for the same corporate IT support budgets and increasingly serves creative-agency and SMB clients.
Insight Enterprises: Global IT solutions and services provider with hardware procurement, deployment, and managed-services capabilities that overlap with Metatek's equipment-purchasing-assistance and installation offerings.
AppleCare: Apple's first-party support and AppleCare protection plans provide direct, brand-backed hardware/software support that competes head-on with Metatek's Apple-focused offerings, particularly on consumer and prosumer accounts.

Regional players

Ntiva: Mid-Atlantic and East Coast managed-IT and cloud services provider serving SMBs; comparable in offering managed IT support to small businesses, though less Apple-specialized than Metatek.
Databranch: Northeast US (including Connecticut and New York) managed-IT and cybersecurity services provider serving SMBs; operates in the same geographic market as Metatek with overlapping service categories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Metatek compliance and trust

Trust signal

Compliance5 records

Metatek financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Metatek leadership team

Management profile

Number of profiles

Metatek funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Metatek M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metatek

What does Metatek do?

Is Metatek a public or private company?

Metatek is a private company. It is classified as unknown and is currently operating.

When was Metatek founded?

Metatek was founded in 2003. It employs 1 to 10 people.

Where is Metatek based?

Metatek is headquartered in Westport, United States, in the North America region.

Who are Metatek's main competitors?

Direct peers on record are Small Dog Electronics and Onsite Tech. Broad incumbents are Geek Squad, Asurion, CDW, CompuCom, Insight Enterprises and AppleCare. Regional players are Ntiva and Databranch.

Does Metatek have an API?

No public API is recorded for Metatek.