Databranch
- Company typePrivate
- Founded1985
- HeadquartersOlean, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Databranch firmographics
Firmographics- Name
- Databranch
- Legal name
- Databranch
- Website
- https://databranch.com
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Databranch industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industry
- Privileged Access to Data & Database Activity Monitoring (DAM) (HDADAFAE)
Keywords
Where Databranch is headquartered
LocationHeadquarters
- HQ city
- Olean
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Databranch business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue through DataGuard service plans including Foundation Security and Comprehensive Care tiers, providing proactive monitoring, maintenance, and support for client IT infrastructure.
- IT Security Services: Security-focused services including managed firewall, endpoint security, dark web monitoring, email encryption, MDR for M365, penetration testing, and vulnerability assessments.
- Service Plans: Tiered service programs (Foundation Security and Comprehensive Care) with flat-rate pricing providing monitoring, reporting, patching, maintenance, and unlimited support options.
- Rock-IT VoIP: Hosted VoIP services offering voice communications with enterprise features, nationwide coverage, and number porting capabilities.
- Disaster Recovery Solutions: Backup and disaster recovery services powered by Datto technology, including instant virtualization, automated offsite storage, and verification services.
- Cloud Computing Consulting: Cloud strategy, deployment, and migration consulting services including Microsoft 365 implementation and support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Foundation Security - Base monitoring and maintenance service |
| Subscription | Monthly | Comprehensive Care - Full coverage with unlimited support |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Databranch product offering
Product offeringCore offering
Databranch provides outsourced managed IT services for small and mid-sized businesses, including 24/7 network monitoring and management through its DataGuard program, IT security and email protection, business continuity and disaster recovery based on Datto technology, cloud and Microsoft 365 support, and a proprietary hosted VoIP telephone service branded as Rock-IT. All services are delivered on flat-rate subscription plans covering support, monitoring, backup, and consulting for clients across Western New York and Northwestern Pennsylvania.
Product overview
Databranch is an IT consulting and outsourcing provider offering a comprehensive suite of information technology solutions through its DataGuard brand. The core offering is DataGuard Network Managed Services, a modular portfolio of managed IT, networking, and security services designed to maximize technology investments. The product architecture centers on managed services (including cloud computing, network design/implementation, storage solutions, virtualization, and VoIP), security solutions (covering dark web monitoring, email encryption, endpoint security, intrusion detection, MDR for M365, firewall management, MFA, password management, penetration testing, and vulnerability management), and business continuity/disaster recovery (powered by Datto). The company also offers proprietary hosted VoIP under the Rock-IT VoIP brand. Services are delivered through tiered service plans (Foundation Security and Comprehensive Care) with 24/7 support options.
Differentiator
Problem solved
Functional benefit
Brands
- Rock-IT VoIP: Hosted VoIP platform offering Voice over Internet Protocol services with features including auto attendant, call reporting, call parking, web portal, call recording, hunt groups, attendant console, and voicemail to email. Serves locations nationwide.
Products and services
- DataGuard Managed Network Services 24/7 remote network monitoring and management program that proactively maintains client IT infrastructure, detects issues, and delivers ongoing support as part of a bundled managed service plan. Designed for small and mid-sized businesses in Western New York and Northwestern Pennsylvania that lack full in-house IT staff.
- IT Security Services Cybersecurity offering that protects SMB clients against ransomware, phishing, email-borne threats, and human-factor risk through MailProtector email filtering, security awareness training, and layered defenses. Targeted at regional businesses seeking outsourced security operations.
- Business Continuity and Disaster Recovery Backup and rapid-recovery service built on Datto technology that ensures clients can restore data and resume operations after hardware failure, ransomware, or natural disaster. Sold to SMBs that need guaranteed recovery point and time objectives without managing their own backup infrastructure.
- Rock-IT VoIP Databranch's proprietary hosted Voice over IP telephone platform delivering business-grade voice communications, features, and integration with the company's broader IT services. Marketed to SMB clients seeking a single vendor for IT and telephony.
- Cloud and Microsoft 365 Services Consulting, migration, and managed support for Microsoft 365 productivity and cloud services, including email, collaboration, and identity. Targeted at SMBs transitioning from on-premises environments to Microsoft's cloud platform.
- Managed IT Service Plans Tiered flat-rate subscription plans that bundle proactive monitoring, help desk support, security, backup, and consulting into a predictable monthly fee for SMB clients. Sold as standalone service contracts rather than internal feature packages.
Quantifiable outcome
- Up to 80% of network downtime could be prevented by DataGuard Proactive Service
- +6 more outcomes
Companies that use Databranch
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Databranch technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature6 records
Databranch partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Rock-IT VoIPcoreDatabranch launched their own hosted VoIP platform called Rock-IT VoIP, offering advanced call management features, virtual receptionist, flexible communications, and nationwide service capability. The platform allows users to manage call routing from anywhere through a web portal and supports number porting.
- DattocoreStrategic technology partnership for backup and disaster recovery solutions. Datto provides instant virtualization technology, backup verification, and encrypted offsite storage. Databranch offers Datto-certified technicians with multiple certifications including DCAT, DCDS, and Datto Continuity specializations.
- ConnectWisecoreTechnology partnership powering DataGuard Remote Assist with ConnectWise Control, providing virtual IT assistance and remote troubleshooting capabilities for clients.
- MicrosoftcoreMicrosoft Cloud Solution Provider and authorized Office 365 partner with certified expertise in Microsoft cloud, Azure, and M365 environments. Staff hold multiple Microsoft certifications including MCSA, MCP, and Azure Fundamentals.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Databranch competitors and assessment
Company assessmentOthers
- Datto (Kaseya): Vendor partner of Databranch and dominant provider of BCDR and managed services technology platforms. Included as an ecosystem peer because Datto's technology, partner program, and pricing decisions materially shape Databranch's BCDR service economics and competitive position.
Direct peers
- Coretelligent: Managed IT, cybersecurity, and cloud services provider serving SMB and mid-market clients in the Northeast US. Similar to Databranch in offering comprehensive managed services with a strong security overlay, and overlaps in regional service territory (Northeast).
- Ascend Technologies: Managed IT, cloud, and security services provider headquartered in the Midwest with multiple regional offices. Directly comparable to Databranch in service mix, SMB-focused go-to-market, and use of tiered subscription service plans, but with broader multi-state coverage.
- BlueAlly: Managed IT services and technology solutions provider serving SMB and mid-market clients across the Eastern US. Comparable to Databranch in service breadth (managed services, security, cloud, infrastructure), customer segment, and vendor partnership strategy (Microsoft, VMware).
- US Signal: Managed IT, data protection, and network services provider with strong Midwest presence, offering BCDR, cloud, and managed security services. Comparable to Databranch in the data protection and managed services portfolio, but operates its own data centers giving it more infrastructure control.
- Dataprise: Mid-sized managed services and cybersecurity provider serving SMB and mid-market clients across multiple US regions. Directly comparable to Databranch in service portfolio (managed IT, security, BCDR, cloud) and SMB-focused flat-rate pricing model, but operates at significantly larger scale with broader geographic coverage.
- NetGain Technologies: Regional managed IT services provider serving SMB and mid-market clients in the Midwest with a comprehensive managed services, security, and cloud consulting portfolio. Closely comparable to Databranch in service breadth, customer segment, and consultative sales motion.
- Ntiva: Managed IT services and cybersecurity provider with strong East Coast presence, offering 24/7 monitoring, cloud services, and vCIO consulting to SMBs. Comparable to Databranch in target customer segment, service breadth, and consultative sales approach, but with a much larger footprint.
- Switchfast Technologies: Managed IT services and cybersecurity provider serving SMB clients in the Chicago area and broader Midwest. Comparable to Databranch in targeting SMBs with managed IT, security awareness training, BCDR, and cloud consulting under a flat-rate subscription model.
Broad incumbents
- Thrive Networks: Large national managed services and cybersecurity provider serving SMB through enterprise. Comparable to Databranch across the full managed IT stack but at substantially greater scale with multiple US offices and a PE-backed growth strategy that exemplifies the roll-up opportunity in the MSP market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Databranch social profiles
Digital presenceDatabranch compliance and trust
Trust signalCompliance35 records
Databranch financial estimates
Financial estimateRevenue estimate
Valuation estimate
Databranch leadership team
Management profileNumber of profiles
Profiles5 records
Databranch funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Databranch M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Databranch
What does Databranch do?
Databranch provides outsourced managed IT services for small and mid-sized businesses, including 24/7 network monitoring and management through its DataGuard program, IT security and email protection, business continuity and disaster recovery based on Datto technology, cloud and Microsoft 365 support, and a proprietary hosted VoIP telephone service branded as Rock-IT. All services are delivered on flat-rate subscription plans covering support, monitoring, backup, and consulting for clients across Western New York and Northwestern Pennsylvania.
Is Databranch a public or private company?
Databranch is a private company. It is classified as unknown and is currently operating.
When was Databranch founded?
Databranch was founded in 1985. It employs 11 to 50 people.
Where is Databranch based?
Databranch is headquartered in Olean, United States, in the North America region.
How does Databranch make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are IT Security Services, service Plans, rock-IT VoIP, disaster Recovery Solutions and cloud Computing Consulting.
Who are Databranch's main competitors?
Datto (Kaseya) is listed as an others. Direct peers are Coretelligent, Ascend Technologies, BlueAlly, US Signal, Dataprise, NetGain Technologies, Ntiva and Switchfast Technologies. Thrive Networks is listed as a broad incumbent.
Does Databranch have an API?
No public API is recorded for Databranch.
What industry is Databranch in?
Databranch's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of HDADAFAE, Privileged Access to Data & Database Activity Monitoring (DAM). Its NAICS code is 541513 and its SIC code is 7370.