Colorado Crisis Services
Colorado Crisis Services is a state-funded 988 Suicide and Crisis Lifeline node under Colorado's Behavioral Health Administration, providing free 24/7 mental health, substance use, and suicide-prevention support to Colorado residents via phone, text, chat, and walk-in centers.
- Company typePrivate
- Founded2009
- HeadquartersLakewood, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Colorado Crisis Services does
Colorado Crisis Services is a state government entity operated under Colorado's Behavioral Health Administration that delivers the Colorado node of the federally designated 988 Suicide and Crisis Lifeline. Founded in 2009 and headquartered in Lakewood, Colorado, the organization provides 24/7 free, confidential crisis support to Colorado residents experiencing mental health emergencies, emotional distress, substance use crises, or suicidal ideation. Services are delivered through three core access channels — voice calls, text messaging, and live chat — all routed via the three-digit short code "988" in English and Spanish, supplemented by a network of physical walk-in crisis centers across the state and youth-specific support pathways.
The service portfolio is built on the national 988 backbone rather than proprietary infrastructure: voice and text terminate into the national lifeline routing network, chat is delivered through 988lifeline.org, and statewide resources (walk-in centers, behavioral-health referral via OwnPath.co, the Share 988 community toolkit, and "988 Colorado Radio" audio content on YouTube) extend the offering into community outreach and downstream care coordination. The technology stack is operational rather than productized: there is no documented API, no mobile app, no SDK, and no AI/ML components disclosed in the source data.
Commercially, Colorado Crisis Services is not a revenue-generating enterprise. It charges no fees to users and is funded through state appropriations and federal 988 mandate support under Colorado's Behavioral Health Administration. The organization is undergoing a service-consolidation rebrand: its primary website will redirect from coloradocrisisservices.org to 988Colorado.com on June 5, 2026, aligning the state's identity with the national 988 brand and unifying access to crisis triage, walk-in referral, youth services, and community resources under a single domain.
Colorado Crisis Services firmographics
Firmographics- Name
- Colorado Crisis Services
- Legal name
- Colorado Crisis Services
- Website
- https://coloradocrisisservices.org
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Colorado Crisis Services is a state-funded 988 Suicide and Crisis Lifeline node under Colorado's Behavioral Health Administration, providing free 24/7 mental health, substance use, and suicide-prevention support to Colorado residents via phone, text, chat, and walk-in centers.
- Ownership category
- akta.pro rank
Colorado Crisis Services industry classification
Industry- Product category
- Mental Health Crisis Intervention Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Emergency and Other Relief Services (624230), Individual and Family Services (6241)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)
- akta.pro primary industry
- Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)
- akta.pro secondary industries
- Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI), Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH), Mental Health & Crisis Support Services (BPAGAEAH)
Keywords
Where Colorado Crisis Services is headquartered
LocationHeadquarters
- HQ city
- Lakewood
- HQ country
- United States
- HQ region
- North America
Markets served
Colorado Crisis Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Distribution channels4 records
Marketing channels3 records
Colorado Crisis Services product offering
Product offeringCore offering
Colorado Crisis Services operates Colorado's arm of the national 988 Suicide and Crisis Lifeline, providing free, 24/7 mental health and substance use crisis intervention via voice call, text messaging, and live chat. The service connects individuals in emotional distress with trained crisis specialists, offers referrals to walk-in crisis centers for in-person support, and links non-urgent callers to ongoing behavioral health care through partner networks.
Product overview
Colorado Crisis Services (transitioning to 988Colorado.com) operates a unified crisis support platform centered on the 988 Mental Health Crisis Line. The core offering provides 24/7 crisis intervention through three accessible channels: voice calls (dial 988), text messaging (available in English and Spanish), and live chat (via the national 988 Lifeline website). The service portfolio includes Walk-In Crisis Centers for in-person support, Youth Support Services for young people, a community outreach Toolkit for spreading 988 awareness, and 988 Colorado Radio audio content. The organization is consolidating its web presence to 988Colorado.com by June 2026.
Differentiator
Problem solved
Functional benefit
Products and services
- 988 Call Service Voice crisis line that connects individuals dialing 988 with trained crisis specialists for immediate emotional support, suicide prevention, and intervention; available 24/7 in English and Spanish.
- 988 Text Service Text-based crisis support connecting individuals who text 988 with trained specialists in English and Spanish, for those who cannot or prefer not to call.
- 988 Live Chat Real-time online chat crisis support available on the national 988 Lifeline website in English and Spanish, connecting users with crisis counselors.
- Walk-In Crisis Centers In-person walk-in crisis centers located throughout Colorado that provide immediate mental health support for individuals preferring or requiring face-to-face intervention.
- Youth Support Services Mental health resources and crisis support tailored for young people in Colorado, including specialized messaging and pathways designed for youth audiences.
- 988 Share Resources / Toolkit
Companies that use Colorado Crisis Services
Customer profileSegments1 record
Ideal customer profiles1 record
Colorado Crisis Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Colorado Crisis Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- 988 Suicide and Crisis Lifeline (National)core988 Colorado operates as part of the national 988 Suicide and Crisis Lifeline network. The national organization provides the backbone infrastructure, chat functionality, and coordinated crisis response protocols. Colorado-specific services add local resources, Spanish-language support, and connection to state behavioral health systems.
Recent moves6 records
Expansion highlights6 records
Colorado Crisis Services competitors and assessment
Company assessmentBroad incumbents
- BetterHelp: Large private telehealth mental health platform. Broad incumbent offering upstream therapy services that compete for the same emotional distress demand pool that ultimately funnels into crisis lines like Colorado Crisis Services.
- Mental Health America: National community-based nonprofit addressing mental health needs, including screening tools and crisis resources. Adjacent peer with overlapping mission and outreach toolkit approach to 988 Colorado's Share Resources toolkit.
- 988 Suicide and Crisis Lifeline (SAMHSA-administered): National network and federal program under SAMHSA that Colorado Crisis Services operates within. Broad incumbent defining standards, routing, and funding for all 988 state-level providers.
- Talkspace: Publicly traded virtual mental health platform providing therapy and psychiatry. Comparable as a digital mental health provider serving overlapping emotional distress populations via online chat, the same modality Colorado Crisis Services uses for crisis triage.
Direct peers
- The Trevor Project: National crisis intervention nonprofit focused on LGBTQ+ youth, providing phone, text, and chat crisis support. Comparable in modality (multi-channel crisis intervention) and in youth-focused specialization that overlaps with Colorado's Youth Support Services.
- Didi Hirsch Mental Health Services: California-based crisis services provider operating suicide prevention hotlines and walk-in crisis centers. Directly comparable as a state-level crisis response entity combining phone/text crisis lines with walk-in mental health centers.
- Vibrant Emotional Health: Administers the national 988 Suicide and Crisis Lifeline backbone. Directly comparable as the federally contracted operator providing the chat infrastructure and routing that Colorado Crisis Services relies upon.
- Crisis Text Line: National nonprofit providing 24/7 text-based crisis intervention. Operates in the same crisis support category with overlapping modalities (text-based) and similar nonprofit/government-funded model.
Regional players
- Texas Health and Human Services Commission - Crisis Services: Texas state-operated behavioral health crisis system. Comparable as another state-government-run crisis line and walk-in crisis center network operating under the 988 Lifeline but serving a different geography.
Emerging players
- Cerebral: Digital mental health subscription service focused on anxiety, depression, and ADHD. Comparable as a private telehealth entrant competing for the same mild-to-moderate distress population that borders Colorado Crisis Services' acute crisis catchment.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Colorado Crisis Services social profiles
Digital presenceColorado Crisis Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Colorado Crisis Services leadership team
Management profileNumber of profiles
Colorado Crisis Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Colorado Crisis Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Colorado Crisis Services
What does Colorado Crisis Services do?
Colorado Crisis Services operates Colorado's arm of the national 988 Suicide and Crisis Lifeline, providing free, 24/7 mental health and substance use crisis intervention via voice call, text messaging, and live chat. The service connects individuals in emotional distress with trained crisis specialists, offers referrals to walk-in crisis centers for in-person support, and links non-urgent callers to ongoing behavioral health care through partner networks.
Is Colorado Crisis Services a public or private company?
Colorado Crisis Services is a private company. It is classified as state government owned and is currently operating.
When was Colorado Crisis Services founded?
Colorado Crisis Services was founded in 2009. It employs 51 to 100 people.
Where is Colorado Crisis Services based?
Colorado Crisis Services is headquartered in Lakewood, United States, in the North America region.
Who are Colorado Crisis Services's main competitors?
Broad incumbents on record are BetterHelp, Mental Health America, 988 Suicide and Crisis Lifeline (SAMHSA-administered) and Talkspace. Direct peers are The Trevor Project, Didi Hirsch Mental Health Services, Vibrant Emotional Health and Crisis Text Line. Texas Health and Human Services Commission - Crisis Services is listed as a regional player. Cerebral is listed as an emerging player.
Does Colorado Crisis Services have an API?
No public API is recorded for Colorado Crisis Services.
What industry is Colorado Crisis Services in?
Colorado Crisis Services's product category is Mental Health Crisis Intervention Services. Its primary akta.pro industry code is HLAEAHAK, Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination), with a secondary code of HLALAEAI, Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms. Its NAICS code is 621420 and its SIC code is 8000.