ITworx Consulting

What ITworx Consulting does

ITworx Consulting Limited is a privately held Lagos-based IT consulting firm founded in 2015 that operates as a certified Microsoft Dynamics Partner serving Nigerian enterprises. The company implements, customizes, and supports Microsoft Dynamics 365, Dynamics 365 Business Central, Dynamics 365 Finance & Operations, Dynamics CRM, SharePoint, Office 365, Power BI, and Azure, with industry-specific solutions for retail (LS Central) and hospitality/restaurants (LS Central / LS Hospitality / PrintVis). Its customer base is segmented vertically across retail, hospitality, food service, manufacturing, and services, addressed through consultative direct sales and bottom-of-funnel 'Request a Demo' conversion mechanics.

Revenue is generated primarily through professional services engagements — system selection, implementation, customization, and ongoing support — under quote-based, multi-year contracts. A secondary, recurring revenue line comes from facilitating subscriptions to Microsoft cloud products (Office 365, Azure, Dynamics 365 Business Central). Distribution relies on direct enterprise sales within Nigeria, supplemented by the Microsoft partner ecosystem and the LS Retail vertical partner channel.

The company's competitive positioning rests on three Microsoft-anchored pillars: certified implementation expertise, vertical specialization in hospitality and retail through LS Retail partnership, and long-term relationship-based account management. Strategic differentiation is constrained by the absence of proprietary technology, limited geographic scope (Nigeria only), a headcount of 11–50, and no disclosed funding, acquisitions, or leadership changes — all of which define a small, partner-dependent systems integrator rather than an independent product company.

Name

ITworx Consulting

Legal name

ITworx consulting limited Nigeria

Website

https://itworx-consulting.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

ITworx Consulting is a Lagos-based Microsoft Dynamics Partner founded in 2015 that implements and supports Dynamics 365 ERP/CRM, Power BI, Azure, and LS Retail/Hospitality solutions for retail, hospitality, manufacturing, and services enterprises across Nigeria.

Ownership category

akta.pro rank

Product category

ERP and CRM Implementation Consulting

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

akta.pro secondary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• Microsoft Dynamics consulting
• ERP implementation services
• CRM deployment solutions
• Unified commerce retail
• Cloud business solutions

Headquarters

HQ city

Lagos

HQ country

Nigeria

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Microsoft Dynamics Implementation & Consulting Services: Professional services revenue generated from implementing, customizing, and maintaining Microsoft Dynamics ERP and CRM solutions for enterprise clients. The company provides end-to-end consulting from system selection to deployment and ongoing support.
2. LS Retail/Hospitality Solutions Implementation: Implementation services for LS Retail and LS Hospitality solutions, including restaurant and retail management system deployments built on Microsoft Dynamics platform.
3. Microsoft Cloud Solutions Subscription: Revenue from facilitating Microsoft cloud subscriptions including Office 365, Azure, and Dynamics 365 Business Central cloud deployments, likely recurring in nature.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

ITworx Consulting delivers Microsoft Dynamics 365 ERP and CRM implementation, customization, and consulting services for Nigerian enterprises across retail, hospitality, manufacturing, and services sectors. The firm provides end-to-end deployment of Microsoft Business Solutions including Dynamics 365, Business Central, Finance & Operations, CRM, SharePoint, Office 365, and Power BI, complemented by LS Central unified commerce solutions for retail and hospitality clients.

Product overview

ITWORX Consulting is a Microsoft Dynamics Partner offering a comprehensive suite of business solutions centered around Microsoft Dynamics 365. Their core portfolio includes Microsoft Dynamics 365 (unifying ERP and CRM), Microsoft Dynamics 365 Business Central (for SMBs), Dynamics 365 Finance & Operations (financial management), Dynamics 365 CRM (customer relationship management), and Dynamics SharePoint (collaboration). They also provide Microsoft Office 365 integration and Power BI for business analytics. Industry-specific solutions include LS Central for Retail and LS Central for Hospitality, both built on the Dynamics platform. Additional services encompass Business Intelligence, Human Resources & Payroll, and PrintVis solutions, all deployed across industries including retail, hospitality, manufacturing, and services in Nigeria.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365

Quantifiable outcome

• Exceeding top-line revenue expectations for clients through strategic account management and Dynamics 365 platform

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationITWORX is a certified Microsoft Dynamics Partner providing Microsoft Business Solutions including Dynamics 365, NAV, AX, and Office 365. The partnership enables ITWORX to implement and customize Microsoft's ERP and CRM solutions for Nigerian enterprises.
• LS RetailcoreTechnology or IntegrationITWORX is a certified LS Retail partner in Nigeria, offering LS Central (formerly LS NAV) unified commerce solutions for retail and hospitality industries. The partnership provides integrated POS, back office, and head office management systems.
• Microsoft AzuresupportingTechnology or IntegrationCloud infrastructure partnership for deploying LS Central and Microsoft solutions. Offers private, public, or hybrid cloud deployment options with Service Level Agreements.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sonata Software: India-headquartered IT services and Microsoft Dynamics partner serving mid-market and enterprise customers with ERP, CRM, and cloud implementation services. Comparable in size, technology focus, and multi-region Microsoft/LS Retail-style ERP delivery.
• Avanade: Joint venture between Accenture and Microsoft and one of the largest global Microsoft Dynamics and Azure implementation partners. Comparable to ITworx as a Dynamics-focused systems integrator, though at materially larger scale and global breadth.
• Slalom: Global consulting firm with a strong Microsoft practice focused on Dynamics 365, Azure, and Power Platform implementations. Comparable as a Microsoft-centric systems integrator with similar technology orientation and consultative sales motion.
• Hitachi Solutions: Major global Microsoft Dynamics partner offering ERP/CRM implementation, Power BI analytics, and vertical solutions. Directly comparable to ITworx as a large Dynamics SI leveraging Microsoft's product stack across multiple industries.

Broad incumbents

• BDO Nigeria: National member of the BDO global advisory network with a technology consulting practice including ERP implementations and business transformation in Nigeria. Comparable as a local incumbent consulting brand operating in the same Lagos enterprise market.
• Sopra Steria: European-headquartered IT consulting and systems integration major with a strong ERP and digital transformation practice. Comparable as a broad incumbent systems integrator offering Microsoft and competing ERP implementations.
• Grant Thornton Nigeria: Local member of Grant Thornton International with advisory services including technology and ERP consulting. Comparable as a broader professional services incumbent in the Nigerian market.
• DXC Technology: Large global IT services and systems integrator with an enterprise applications practice that includes Microsoft Dynamics and ERP consulting. Compares as a broader incumbent offering enterprise IT services beyond Dynamics only.
• Mazars Nigeria: International audit, tax, and advisory firm with a technology consulting practice serving Nigerian enterprises. Comparable as a broader advisory incumbent operating in the same Lagos enterprise segment.
• KPMG Nigeria: Big Four professional services firm with a technology advisory and ERP transformation practice operating in Nigeria. Compares as a broad incumbent competing for the same enterprise IT strategy engagements as ITworx.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/itworx-consulting-limited

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITworx Consulting