CHOICE Regional Health Network

What CHOICE Regional Health Network does

CHOICE Regional Health Network is a non-profit community care coordination organization headquartered in Olympia, Washington, founded in 1995 and operating across central western Washington state. It serves community members who face difficulty navigating healthcare and social service systems, with a primary focus on addressing health-related social needs (HRSNs) including oral health, housing, food, and transportation. The organization functions as a regional Accountable Community of Health (ACH), delivering services through a network of community care workers, partner organizations, and government-funded programs.

The service portfolio is delivered as a unified platform rather than discrete software products. Core offerings include community-based care coordination, oral health coordination, and programs operated under Washington's Medicaid Transformation Project 2.0 (MTP 2.0). In 2023, CHOICE extended its operational model through a partnership with Elora to launch CHOICE Connect, a technology-enabled solution intended to reduce the administrative burden of care coordination paperwork. Supporting initiatives include the Regional Well-being Assessment and Health Equity Improvement Plan, which formalize community-level data collection and strategic planning functions within the same regional footprint.

Revenue mechanics are not publicly disclosed. Operations appear to be funded through managed-services arrangements, healthcare network partnerships, and government program dollars tied to Medicaid transformation initiatives. The GTM motion is community-led, relying on regional partnerships and field-based outreach to community members rather than direct consumer pricing. Primary customer segments are geographically defined (community members in central western Washington), with the effective economic buyer positioned as state and local government entities administering Medicaid-funded programs.

Name

CHOICE Regional Health Network

Legal name

CHOICE Regional Health Network

Website

https://crhn.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

CHOICE Regional Health Network is a non-profit Accountable Community of Health headquartered in Olympia, Washington, providing community-based care coordination, oral health, and health-related social needs services to residents of central western Washington under state Medicaid transformation programs.

Ownership category

akta.pro rank

Product category

Community Health Care Coordination

NAICS

Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals) (HLALAHAL)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Community care coordination
• Health equity services
• Health-related social needs
• Medicaid transformation project
• Oral health coordination

Headquarters

HQ city

Olympia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Network Services: Revenue appears to be generated through healthcare network partnerships, care coordination services, and likely includes funding from Medicaid Transformation Project (MTP 2.0) initiatives. Specific revenue mechanics not publicly disclosed.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CHOICE Regional Health Network provides community-based care coordination services that connect individuals in central western Washington to essential health and social services. Services include oral health coordination, support for health-related social needs (HRSNs), and participation in Washington State's Medicaid Transformation Project 2.0 (MTP 2.0). The organization also operates CHOICE Connect, a partner-enabled technology solution with Elora that helps community care workers streamline paperwork and connect people to care faster.

Product overview

CHOICE Regional Health Network operates as a care coordination organization serving central western Washington state. The organization functions as a unified service platform rather than a modular product architecture. Its core offerings include community-based care coordination, oral health services, and programs addressing health-related social needs (HRSNs) through the Medicaid Transformation Project 2.0 (MTP 2.0). The portfolio also includes regional health assessment and equity improvement initiatives. CHOICE Connect represents a partner-enabled service developed in partnership with Elora Announce to streamline care coordination workflows.

Differentiator

Problem solved

Functional benefit

Products and services

• Community-Based Care Coordination Service that helps connect individuals to necessary health and social services and supports through community care workers who assist with navigating paperwork and accessing care faster across central western Washington.
• Oral Health Coordination Dental and oral health care coordination services provided as part of the care coordination portfolio to help community members access oral health support.
• Health-Related Social Needs (HRSNs) Services Services addressing health-related social needs including screening, referrals, and coordination to connect individuals with housing, food, transportation, and other social support resources.
• CHOICE Connect Partner-enabled technology solution developed with Elora that enables community care workers to streamline paperwork and connect people to care faster through technology-enabled workflow solutions.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• EloracoreTechnology or IntegrationStrategic partnership between CHOICE and Elora to launch CHOICE Connect, a technology solution that helps community care workers cut through paperwork and connect people to care faster across central western Washington. The partnership leverages technology to streamline care coordination workflows and improve service delivery efficiency.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Unite Us: Unite Us is a national care coordination platform that powers closed-loop referrals and social needs navigation for ACHs, health plans, and states. It is the broader technology incumbent in the same care coordination category CHOICE operates in.
• findhelp (formerly Aunt Bertha): findhelp is a national social care network connecting people to community resources for housing, food, and other HRSNs. It operates the same upstream social-needs coordination that CHOICE Connect facilitates in a defined region.

Direct peers

• Better Health Together: Better Health Together is a Washington State Accountable Community of Health (ACH) serving the eastern region. It operates the same ACH/care coordination model under MTP 2.0, making it the closest direct peer to CHOICE's role and structure.
• HealthierHere: HealthierHere is the ACH for King County, Washington. It performs community-based care coordination, HRSN work, and Medicaid Transformation Project delivery in an overlapping statewide ACH framework, directly comparable to CHOICE.
• Cascade Pacific Action Alliance: Cascade Pacific Action Alliance is a Washington ACH serving Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, and Wahkiakum counties. Its ACH structure and care coordination mandate closely mirror CHOICE's model.
• North Sound ACH: North Sound ACH is the ACH serving Island, San Juan, Skagit, Snohomish, and Whatcom counties in Washington. It is a sister ACH organization performing community-based care coordination under MTP 2.0.
• Elevate Health: Elevate Health is the Pierce County ACH in Washington. It runs the same ACH care coordination and HRSN services under MTP 2.0, serving a different but adjacent geography in the same state.
• Southwest Washington ACH (SWACH): SWACH is the ACH serving Clark, Klickitat, and Skamania counties in Washington. It executes the same MTP 2.0 community care coordination and HRSN work as CHOICE in a neighboring region.

Emerging players

• Elora: Elora is CHOICE's named technology partner for the CHOICE Connect platform that streamlines paperwork for community care workers. As the technology layer enabling CHOICE's services, it is a closely coupled adjacent player.
• Health Leads: Health Leads is a national nonprofit that operates social needs screening, referral, and care coordination programs with health systems and communities. It addresses the same HRSN workflows that CHOICE delivers in central western Washington.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/crhn_org
• YouTubeyoutube.com/@CHOICE_ACH
• Facebookfacebook.com/choiceachorg
• LinkedInlinkedin.com/company/choice-regional-health-network
• Instagraminstagram.com/choice_ach

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHOICE Regional Health Network