Amicus ITS
Amicus ITS, trading as Aura Technology, is a Southampton-based IT managed services provider delivering managed IT, cybersecurity, cloud, unified communications, software development, and professional services to UK businesses and public-sector clients.
- Company typePrivate
- Founded1988
- HeadquartersSouthampton, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Amicus ITS does
Amicus ITS Ltd, trading as Aura Technology, is a UK-based IT managed services provider headquartered in Southampton. Founded in 1988 and incorporated under company number 03879859, the firm employs between 51 and 100 staff and operates a website at auratechnology.com. The business delivers eight service lines — Managed IT, IT Strategy, Business Continuity, Cybersecurity, Cloud Services, Unified Communications, Software Development, and Professional Services — to UK businesses and public sector organisations through a sales-led go-to-market model.
Revenue is generated through a combination of recurring managed-service subscriptions, project-based professional-services fees, and usage-based cloud billing, with quote-based annual contracts as the primary commercial vehicle. Named customers include Inspiration Marine (marine/maritime), Avon Fire and Rescue Service (government), and Humphries Kerstetter (legal), suggesting a diversified but small-logo footprint across regulated and commercial segments. No AI/ML capabilities, M&A activity, external funding rounds, senior leadership profiles, or specific technology partners are disclosed in the available material.
The firm holds LRQA certification, operates a formal referral program, and publishes carbon-footprint reporting alongside environmental commitments, indicating deliberate ESG positioning. The Aura Technology brand identity combined with a 35-year operating history points to a mature, privately-held regional MSP rather than a venture-backed growth-stage business.
Amicus ITS firmographics
Firmographics- Name
- Amicus ITS
- Legal name
- Amicus ITS Ltd
- Website
- https://amicusits.co.uk
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Amicus ITS, trading as Aura Technology, is a Southampton-based IT managed services provider delivering managed IT, cybersecurity, cloud, unified communications, software development, and professional services to UK businesses and public-sector clients.
- Ownership category
- akta.pro rank
Amicus ITS industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where Amicus ITS is headquartered
LocationHeadquarters
- HQ city
- Southampton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Amicus ITS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed IT support contracts providing ongoing IT infrastructure management, monitoring, maintenance, and helpdesk support. Revenue is generated through monthly or annual subscription fees based on scope of services and organisation size.
- Professional Services: One-time and project-based professional services including IT strategy consulting, system implementation, migrations, software development, and business continuity planning. Billed on project basis or time-and-materials.
- Cloud Services: Cloud migration and management services potentially including consumption-based elements for cloud infrastructure usage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom Managed IT packages tailored to customer requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Amicus ITS product offering
Product offeringCore offering
Amicus ITS delivers managed IT services and technology solutions to UK businesses and public sector organizations. The service portfolio spans IT support, IT strategy, cybersecurity, cloud services, business continuity, unified communications, software development, and professional services delivered under recurring managed contracts and project engagements.
Product overview
Amicus ITS (trading as Aura Technology) operates as an IT services and support provider offering a unified portfolio of eight integrated service offerings. The core portfolio consists of Managed IT Services as the primary support offering, supplemented by strategic advisory services (IT Strategy), resilience solutions (Business Continuity), security services (Cybersecurity Services), infrastructure modernization (Cloud Services), collaboration tools (Unified Communications), custom development (Software Development & Automation), and specialized consulting (Professional Services). The company positions itself as a strategic partner providing proactive, collaborative IT alignment with customer business objectives rather than acting as a transactional service utility.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Recurring managed IT support and infrastructure management service for UK businesses and public sector organizations, providing ongoing IT operations, helpdesk, and proactive monitoring under subscription contracts.
- IT Strategy & Consulting Professional IT strategy and advisory service for organizations seeking to align technology with business objectives, plan digital transformation, or modernize their IT estate.
- Cybersecurity Services Cybersecurity monitoring, threat protection, and compliance-aligned security services for UK businesses and public sector customers needing to protect data and meet regulatory requirements.
- Cloud Services Cloud migration, hosting, and managed cloud services delivered on a usage-based pricing model, helping customers move workloads to the cloud and operate them reliably.
- Business Continuity Business continuity planning and disaster recovery services designed to keep customer operations running through disruption, including backup, resilience, and recovery planning.
- Unified Communications Unified communications solutions integrating voice, messaging, and collaboration tools for organizations seeking consolidated communications infrastructure.
- Software Development Bespoke software development service for customers requiring custom applications, integrations, or tailored solutions to complement their IT estate.
- Professional Services Project-based professional services for IT implementations, integrations, and one-off engagements delivered alongside or in addition to managed contracts.
Quantifiable outcome
- Reduced downtime and faster issue resolution leading to improved employee efficiency and productivity
- +2 more outcomes
Companies that use Amicus ITS
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Amicus ITS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Amicus ITS partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Amicus ITS competitors and assessment
Company assessmentBroad incumbents
- Bytes Technology: UK IT services and software licensing specialist serving SMB and enterprise. Comparable as a UK-focused IT services provider with overlapping capabilities in managed services and licensing, though larger and more enterprise-tilted.
- Softcat: A large UK-headquartered IT reseller and managed services provider serving mid-market and enterprise customers. Comparable as a UK-focused IT services and infrastructure provider, though materially larger and offering a broader portfolio including hardware procurement.
- Computacenter: Major UK-headquartered IT infrastructure and managed services provider with operations across Europe. Comparable as a UK-rooted managed IT services and infrastructure integrator, though much larger and more enterprise-focused.
- SCC: European IT services group with strong UK presence providing managed services, cloud, and unified communications. Comparable in delivering managed IT, cloud, and communications to UK enterprise and public sector, though at significantly larger scale.
Regional players
- Phoenix Software: UK-based IT software and services provider with strong public sector focus, delivering licensing, managed services, and cloud solutions. Comparable in public sector expertise and UK-centric service delivery.
Direct peers
- Air IT: UK managed IT services provider focused on SMB and mid-market customers with a portfolio spanning managed IT, cybersecurity, cloud, and communications. Directly comparable in size band, target customer, and service breadth.
- Daisy Corporate Services: UK-based managed IT services and communications provider serving SMB and mid-market customers. Comparable in offering a unified managed IT, cloud, communications, and cybersecurity portfolio to UK businesses.
- ramsac: UK managed IT services provider delivering outsourced IT support, cybersecurity, and cloud services to SMB and mid-market. Comparable in service mix, customer profile, and consultative sales approach.
- Trustmarque: UK IT services and solutions provider offering managed services, cloud, and software asset management. Comparable as a UK-focused managed IT and licensing services provider for mid-market and public sector.
- Mirus IT: UK managed IT services and cloud provider for SMB and mid-market. Comparable in delivering similar managed IT, cloud, and cybersecurity services to UK regional businesses.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Amicus ITS social profiles
Digital presenceAmicus ITS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amicus ITS leadership team
Management profileNumber of profiles
Amicus ITS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amicus ITS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amicus ITS
What does Amicus ITS do?
Amicus ITS delivers managed IT services and technology solutions to UK businesses and public sector organizations. The service portfolio spans IT support, IT strategy, cybersecurity, cloud services, business continuity, unified communications, software development, and professional services delivered under recurring managed contracts and project engagements.
Is Amicus ITS a public or private company?
Amicus ITS is a private company. It is classified as unknown and is currently operating.
When was Amicus ITS founded?
Amicus ITS was founded in 1988. It employs 51 to 100 people.
Where is Amicus ITS based?
Amicus ITS is headquartered in Southampton, United Kingdom, in the Europe region.
How does Amicus ITS make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and cloud Services.
Who are Amicus ITS's main competitors?
Broad incumbents on record are Bytes Technology, Softcat, Computacenter and SCC. Phoenix Software is listed as a regional player. Direct peers are Air IT, Daisy Corporate Services, ramsac, Trustmarque and Mirus IT.
Does Amicus ITS have an API?
No public API is recorded for Amicus ITS.
What industry is Amicus ITS in?
Amicus ITS's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAAAO, IT Program/Project Management (PMO) & Delivery Assurance. Its NAICS code is 541513 and its SIC code is 7370.