Elmdale IT
Elmdale IT Services Ltd is a UK managed IT services provider based in Reading, Berkshire, delivering outsourced IT support, Microsoft 365, 3CX VoIP, cybersecurity, wireless networking, and business connectivity to SMBs, schools, and multi-site organisations across the UK.
- Company typePrivate
- Founded2015
- HeadquartersAldermaston, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Elmdale IT does
Elmdale IT Services Ltd is a privately-held UK managed IT services provider headquartered in Aldermaston, Reading, Berkshire. Founded in 2015, the company delivers outsourced and co-managed IT support to small and mid-sized businesses, schools, colleges, and multi-site organisations, with primary geographic concentration in Southeast England (Berkshire, Hampshire, Surrey, London) and a stated UK-wide delivery footprint. The business is founder-owned with no disclosed external investors or parent entity, operating with an 11-50 person team from a single headquarters office at Calleva Park.
The core product set is built around an integrated managed services stack: IT Support and Maintenance (proactive monitoring and helpdesk for desktops, laptops, servers, printers, and network equipment), IT Consultancy and Planning (vendor-neutral strategy and cloud migration), Office 365 setup and management (delivered under Microsoft CSP status), 3CX-based VoIP telephony with SIP trunk integration (Gamma, Fuse), Wireless Solutions and Ekahau-powered WiFi surveys, Manage Cloud (security and endpoint protection), Cyber Security (Cyber Essentials, Cyber Essentials Plus, pen testing, cloud audits for AWS/Azure/GCP), and Business Connectivity Solutions spanning leased lines, SoGEA, FTTP, 4G/5G, SIP trunks, and Starlink satellite connectivity. The technology stack is composed almost entirely of third-party vendor products (Microsoft, 3CX, Datto, Ekahau, Ruckus, Cambium, HornetSecurity, Securly, Smoothwall, Dell, HP, Lenovo), resold and managed under channel partnerships.
Revenue is generated through annual subscription managed support contracts, project-based consultancy engagements, hardware/software resale with implementation margins, and standalone security and wireless survey projects. Go-to-market is consultative and sales-led, combining inbound web enquiries, free consultation offers, and local SEO targeting IT support in Reading and Berkshire. Pricing is quote-based and not publicly disclosed. The customer base is distributed across SMBs, education (a stated primary segment), hospitality, and professional services, with one named case study (a UK and Ireland insurance broker) and no disclosed customer concentration, revenue figures, or ARR.
Elmdale IT firmographics
Firmographics- Name
- Elmdale IT
- Legal name
- Elmdale IT Services Ltd
- Website
- https://elmdaleit.co.uk
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Elmdale IT Services Ltd is a UK managed IT services provider based in Reading, Berkshire, delivering outsourced IT support, Microsoft 365, 3CX VoIP, cybersecurity, wireless networking, and business connectivity to SMBs, schools, and multi-site organisations across the UK.
- Ownership category
- akta.pro rank
Elmdale IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where Elmdale IT is headquartered
LocationHeadquarters
- HQ city
- Aldermaston
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Elmdale IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Contracts: Recurring managed IT support contracts providing proactive monitoring, maintenance, troubleshooting, and helpdesk services for desktops, laptops, servers, printers, and network equipment. Revenue is generated through monthly or annual subscription fees based on selected support packages and scope of coverage.
- IT Consultancy Services: Strategic IT planning, infrastructure design, cloud migration, and implementation consulting. Provided as project-based engagements or ongoing advisory retainer arrangements.
- Product Resale and Implementation: Resale and implementation of hardware (servers, storage, wireless access points, phones), software (Microsoft 365, 3CX, security tools), and connectivity solutions (leased lines, broadband, SIP trunks). Revenue from product sales, installation fees, and ongoing service margins.
- Security and Compliance Services: Cybersecurity services including Cyber Essentials certification, penetration testing, cloud security audits, staff training, and compliance advisory. May be sold as standalone projects or bundled with managed support contracts.
- Wireless Survey Services: Professional wireless surveys using Ekahau tools for predictive design, onsite analysis, and post-installation validation. Billed as discrete project engagements based on site size and survey complexity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Flexible Managed IT Support Packages |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Elmdale IT product offering
Product offeringCore offering
Elmdale IT is a UK-based managed IT services provider that supplies outsourced IT support, maintenance, consultancy, cloud, cyber security, telephony/VoIP, wireless networking, and connectivity services to businesses, schools, and multi-site organisations. Its offering combines recurring managed support plans with project-based work, delivered by certified engineers using third-party enterprise platforms such as Microsoft 365, 3CX, Ekahau, Ruckus, Cambium, and Datto.
Product overview
Elmdale IT Services Ltd is a managed IT services provider offering a comprehensive portfolio of integrated technology services to businesses, schools, and multi-site organisations across the UK. The core offering is anchored by IT Support & Maintenance (covering desktops, laptops, servers, storage, printers, and network equipment) and IT Consultancy & Planning (strategy, cloud migration, and vendor-neutral recommendations). These are supported by specialised services including Office 365 (setup, migration, and management), Telephony/VoIP Systems (3CX-based with SIP trunk connectivity), Wireless Solutions (network design, installation, and security), Manage Cloud (IT protection and security), Cyber Security (Cyber Essentials, pen testing, staff training, cloud audits), and Business Connectivity Solutions (leased lines, SoGEA, FTTP, 4G/5G, Starlink, SIP trunks). An add-on capability is Ekahau WiFi Surveys, which provides professional wireless site surveys using Ekahau tools to support wireless network planning and validation.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support & Maintenance Outsourced day-to-day IT support service covering helpdesk, troubleshooting, system maintenance, hardware/software issues, and 24/7 monitoring for UK businesses and schools.
- IT Consultancy & Planning Strategic IT consulting service providing vendor-neutral technology roadmaps, infrastructure planning, project guidance, and IT strategy advice for SMBs and education providers.
- Office 365 Microsoft 365 (Office 365) deployment, migration, and management service for organisations adopting cloud productivity, collaboration, and identity tools.
- Telephony/VoIP Systems Business telephony and VoIP system implementation built on the 3CX platform, providing hosted PBX, call handling, and unified communications for business clients.
- Wireless Solutions Enterprise WiFi and wireless networking design, deployment, and management service using Ruckus Networks and Cambium Networks infrastructure for offices, schools, and multi-site organisations.
- Ekahau WiFi Surveys Specialist WiFi survey and heatmapping service using Ekahau tools to design, validate, and troubleshoot wireless coverage for new and existing sites.
- Manage Cloud Cloud platform management, backup, and IT protection service covering cloud-hosted infrastructure, data protection, and business continuity for client environments.
- Cyber Security Cyber security service covering threat protection, security audits, Cyber Essentials compliance, and safeguarding-aligned security posture for businesses and education providers.
- Business Connectivity Solutions Business connectivity solutions including broadband, leased lines, and multi-site network connectivity to support office, remote, and site-to-site operations.
Quantifiable outcome
- Most IT issues resolved during first remote session or single site visit, minimising business disruption
- +2 more outcomes
Companies that use Elmdale IT
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Elmdale IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
Elmdale IT partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, major and minor.
- Microsoft (Cloud Solution Provider)coreElmdale IT is an authorised Microsoft Cloud Solution Provider (CSP), enabling them to resell and manage Microsoft 365, Azure, and related cloud services. This partnership provides access to Microsoft's product ecosystem for delivering email, collaboration tools, cloud storage, and security solutions to clients.
- 3CXcoreElmdale IT holds Gold Partner status with 3CX, a leading VoIP phone system provider. They design, install, and support 3CX phone systems with features including voicemail, auto attendant, call recording, and conference calling for businesses and schools.
- DattocoreDatto provides backup and disaster recovery solutions. Elmdale IT leverages Datto technology for business backup and disaster recovery services, helping clients protect data and restore systems after incidents.
- EkahaucoreElmdale IT uses professional Ekahau wireless survey tools and software to deliver detailed wireless analysis and design services. Ekahau equipment enables predictive surveys, onsite measurements, and validation surveys with heatmap reporting.
- Ruckus NetworksmajorRuckus Networks provides enterprise wireless networking equipment. Elmdale IT designs and installs Ruckus wireless networks for offices, schools, and hospitality environments.
- Cambium NetworksmajorCambium Networks Connected Partner. Elmdale IT provides wireless networking solutions using Cambium equipment for enterprise and education environments.
- HornetSecuritymajorHornetSecurity provides email security and compliance solutions. Elmdale IT integrates HornetSecurity technology into their managed security services for protecting client email systems.
- SecurlymajorSecurly provides web filtering and student safety solutions for education. Elmdale IT supports schools with Securly content filtering and safeguarding tools.
- SmoothwallmajorSmoothwall provides web filtering and security solutions. Elmdale IT deploys Smoothwall technology as part of their cybersecurity and content filtering services.
- HikvisionmajorHikvision Certified Partner. Elmdale IT provides Hikvision surveillance and security camera solutions as part of integrated security offerings.
- DellmajorDell Business Partner. Elmdale IT supplies Dell hardware including servers, storage, desktops, and laptops as part of their IT infrastructure solutions.
- HPmajorHP Business Partner. Elmdale IT resells HP computing equipment including laptops, desktops, and printers for business clients.
- LenovomajorLenovo Business Partner. Elmdale IT supplies Lenovo hardware including laptops and tablets for client deployments.
- YealinkmajorYealink provides IP phones and conferencing equipment. Elmdale IT integrates Yealink devices with their VoIP and telephony solutions.
- FanvilminorFanvil IP phone manufacturer. Elmdale IT supplies Fanvil IP phones as part of VoIP system deployments.
- PaxtonminorPaxton provides access control and door entry systems. Elmdale IT integrates Paxton security solutions with building access control requirements.
- Microsoft EducationcoreMicrosoft Education Authorised Partner. Elmdale IT provides Microsoft 365 and education-specific solutions for schools, colleges, and multi-academy trusts.
- GammacorePreferred SIP trunk supplier. Gamma provides reliable voice services and flexible options for modern business phone systems. Elmdale IT's recommended supplier for SIP trunking alongside Fuse.
- FusecorePreferred SIP trunk supplier. Fuse provides voice services for business phone systems. Elmdale IT's recommended supplier for SIP trunking alongside Gamma.
- StarlinkmajorStarlink satellite connectivity from SpaceX. Elmdale IT integrates Starlink for rural or difficult-to-reach sites where traditional broadband or leased line options are limited, expensive, or slow to install.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Elmdale IT competitors and assessment
Company assessmentBroad incumbents
- ANS Group: UK-based cloud, managed services, and security provider with Microsoft Azure expertise — overlaps Elmdale's cloud/managed support stack but operates at greater scale across enterprise and public sector.
- Nasstar: AIM-listed UK managed service provider offering cloud hosting, managed IT, and communications to mid-market and enterprise — broader portfolio but directly comparable managed IT support proposition.
- BJSS: Larger UK IT and digital services consultancy delivering managed services, cloud, and enterprise IT — overlaps Elmdale's IT consultancy and infrastructure offerings but at much larger scale and enterprise focus.
- Kerv (formerly Kerv Group): UK digital transformation and managed services provider offering cloud, security, and unified communications — comparable in converged comms and managed IT space.
Direct peers
- Netstar UK: London-based IT support and managed services firm serving SMBs with helpdesk, Microsoft 365, VoIP, and cybersecurity — direct competitor in the same Southeast UK geography.
- Littlefish: UK-based managed IT services and support provider offering helpdesk, cloud, security, and connectivity to SMB and mid-market clients — directly overlapping Elmdale IT's managed-support, Microsoft 365, and cybersecurity offerings.
- Razorblue Consulting: North England-based MSP providing managed IT support, cloud, Microsoft 365, VoIP, and cybersecurity to SMB and mid-market — comparable service portfolio and recurring-revenue model.
- Bluecube Technology Solutions: UK managed IT services and cloud hosting provider with Microsoft CSP credentials, offering outsourced IT support, infrastructure, and security to mid-market customers — closely matched stack.
- Lily (Lily MSP): UK managed IT services provider serving small and mid-sized organisations with outsourced IT support, cloud, and security — directly comparable subscription-based MSP model.
Emerging players
- Cinos Communications: UK unified communications and managed services specialist focused on Cisco/3CX voice, networking, and cloud — directly comparable telephony and managed connectivity stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Elmdale IT social profiles
Digital presenceElmdale IT compliance and trust
Trust signalCompliance3 records
Elmdale IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Elmdale IT leadership team
Management profileNumber of profiles
Elmdale IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Elmdale IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Elmdale IT
What does Elmdale IT do?
Elmdale IT is a UK-based managed IT services provider that supplies outsourced IT support, maintenance, consultancy, cloud, cyber security, telephony/VoIP, wireless networking, and connectivity services to businesses, schools, and multi-site organisations. Its offering combines recurring managed support plans with project-based work, delivered by certified engineers using third-party enterprise platforms such as Microsoft 365, 3CX, Ekahau, Ruckus, Cambium, and Datto.
Is Elmdale IT a public or private company?
Elmdale IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Elmdale IT founded?
Elmdale IT was founded in 2015. It employs 11 to 50 people.
Where is Elmdale IT based?
Elmdale IT is headquartered in Aldermaston, United Kingdom, in the Europe region.
How does Elmdale IT make money?
Five revenue lines are on record. Managed IT Support Contracts are the primary driver. The others are IT Consultancy Services, product Resale and Implementation, security and Compliance Services and wireless Survey Services.
Who are Elmdale IT's main competitors?
Broad incumbents on record are ANS Group, Nasstar, BJSS and Kerv (formerly Kerv Group). Direct peers are Netstar UK, Littlefish, Razorblue Consulting, Bluecube Technology Solutions and Lily (Lily MSP). Cinos Communications is listed as an emerging player.
Does Elmdale IT have an API?
No public API is recorded for Elmdale IT.
What industry is Elmdale IT in?
Elmdale IT's product category is Managed IT Services. Its primary akta.pro industry code is EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC). Its NAICS code is 518210 and its SIC code is 7370.