Phoneme Solutions
Phoneme Solutions is an India-based cloud services provider offering IaaS, PaaS, and SaaS alongside AI/ML products (Voicely, HA Analytics, V-Phoneme) and custom software and digital marketing services to enterprise and government clients via direct sales and tender-based procurement.
- Company typePrivate
- Founded2015
- HeadquartersNoida, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Phoneme Solutions does
Phoneme Solutions Pvt. Ltd. is a Noida, India-based cloud computing services provider founded in 2015 by IITians with a stated mission of making technology accessible, particularly in developing nations where internet penetration and literacy are constraints. The company delivers IaaS, PaaS, and SaaS offerings alongside a portfolio of branded AI/ML products including Voicely (AI/ML customer support), Cloud On Voice (SMS/voice/email broadcasting), HA Analytics (big data and predictive analytics), Phoneme SDP (AI dashboard and search platform), and V-Phoneme (NLU and ML-based voice recognition with biometric features). Underlying infrastructure includes OS-level container virtualization, MySQL clustering, in-memory data stores, distributed search on Apache Lucene, and flexible compute shapes (Flexible, Bare Metal, Standard, Dense I/O).
The company monetizes through two primary streams: subscription-based cloud services (SaaS, PaaS, IaaS) and project-based professional services spanning custom software development, web development, and digital marketing. Pricing is not publicly disclosed and is quote-based. Go-to-market is sales-led, targeting enterprise customers and government organizations in India via direct engagement, sales presentations, and formal tender processes including RFP, RFI, PQI, and RFQ submissions through the GeM portal. The company employs between 11 and 50 people with active hiring across technical, quality assurance, sales, and tender management roles, and is headquartered at Advant Navis Business Park, Sector 142, Noida.
Phoneme Solutions firmographics
Firmographics- Name
- Phoneme Solutions
- Legal name
- Phoneme Solutions Pvt. Ltd.
- Website
- https://myphoneme.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Phoneme Solutions is an India-based cloud services provider offering IaaS, PaaS, and SaaS alongside AI/ML products (Voicely, HA Analytics, V-Phoneme) and custom software and digital marketing services to enterprise and government clients via direct sales and tender-based procurement.
- Ownership category
- akta.pro rank
Phoneme Solutions industry classification
Industry- Product category
- Cloud Infrastructure Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telecommunications (517), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Phoneme Solutions is headquartered
LocationHeadquarters
- HQ city
- Noida
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Phoneme Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- Cloud Services (SaaS, PaaS, IaaS): Subscription-based cloud computing services providing software, platform, and infrastructure capabilities to enterprise customers with various compute shapes and storage options.
- Custom Software Development: One-time professional services revenue from conceptualization to deployment of custom software that drives efficiency, scalability, and growth for clients.
- Digital Marketing Services: Digital marketing and SEO services to help marketers unlock new revenue through technology and guidance for digital marketing success.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Phoneme Solutions product offering
Product offeringCore offering
Phoneme Solutions provides cloud computing services across SaaS, PaaS, and IaaS models along with proprietary AI/ML products such as the Voicely voice platform, Cloud on Voice, HA Analytics, Phoneme SDP, and V-Phoneme. The company supplements its product portfolio with custom software development, web development, and digital marketing services aimed at enterprise, government, and telecom-sector clients.
Product overview
Phoneme Solutions offers a cloud services platform with multiple AI-powered products and professional services. The core portfolio includes Voicely (AI/ML customer support system), CloudonVoice (SMS/Voice/Email broadcasting), HA Analytics (big data analytics with predictive capabilities), and Phoneme SDP (AI-based search engine platform). Voice Analytics (V-Phoneme) provides NLU and ML-based voice recognition with biometrics. The company also delivers Data-Analytics services, Data Centre Infrastructure Solutions, Digital Marketing Services, Custom Software Development, and Web Development. These products collectively enable enterprises to adopt digitization with voice-first technology strategies.
Differentiator
Problem solved
Functional benefit
Brands
- Voicely: An AI/ML based customer support system which is poised to improve the customer service experience.
- Cloud On Voice
- HA Analytics
- Phoneme SDP
- CloudonVoice
- V-Phoneme Voice Analytics
Products and services
- Voicely
Companies that use Phoneme Solutions
Customer profileSegments3 records
Phoneme Solutions technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
Phoneme Solutions partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Phoneme Solutions competitors and assessment
Company assessmentEmerging players
- Haptik: India-based conversational AI platform offering enterprise chatbots and voice assistants with NLU capabilities. Comparable to Phoneme's Voicely product in the AI customer support category, though Haptik is now owned by Reliance Jio and has broader enterprise reach.
- Yellow.ai: India-founded conversational AI platform offering enterprise chat and voice bots across multiple channels with NLU capabilities. Comparable to Phoneme's Voicely and V-Phoneme products in the voice/conversational AI category, though Yellow.ai is significantly more capitalized and serves global enterprise customers.
- Yotta Infrastructure: India-based hyperscale data center and cloud provider offering IaaS, GPU cloud, and managed services. Comparable to Phoneme's cloud infrastructure business at a much larger scale, particularly relevant for enterprise AI/ML workloads that Phoneme targets with its data center solutions.
Direct peers
- Knowlarity Communications: India-based cloud telephony and voice/AI communications provider serving enterprises with cloud PBX, IVR, and contact-center solutions. Closely comparable to Phoneme's CloudonVoice, Voicely, and V-Phoneme voice AI offerings, targeting the same enterprise segment in India.
- E2E Networks: India-based cloud infrastructure provider offering IaaS/PaaS with GPU compute, containers, and managed services. Directly comparable to Phoneme's cloud infrastructure focus, though E2E is publicly listed and has raised significantly more capital, giving it greater scale in compute shapes and managed services.
- Ozonetel: India-based cloud contact-center and telephony platform offering hosted IVR, outbound dialing, and AI-powered customer engagement. Direct overlap with Phoneme's Voicely AI customer support and CloudonVoice broadcasting capabilities for enterprise clients.
Regional players
- Pi DATACENTERS: India-focused data center and cloud infrastructure provider offering colocation, managed hosting, and cloud services. Overlaps with Phoneme's cloud infrastructure offerings (IaaS, compute shapes, NVME storage) within the same India-only geographic footprint.
Broad incumbents
- Sify Technologies: Large Indian telecom and cloud services provider offering data center, cloud, network, and managed services to enterprises. Provides a broader portfolio than Phoneme across the same enterprise cloud and voice categories, representing a much larger, publicly listed incumbent competitor.
- Tata Communications: Large Indian telecom and cloud services provider offering voice, UCaaS, contact center, and cloud infrastructure globally. Represents a broad incumbent with overlapping capabilities in cloud infrastructure and voice communications that Phoneme serves in its India enterprise segment.
- Netmagic (NTT Communications): India-based managed hosting and cloud services provider, now part of NTT Communications. Offers IaaS, managed cloud, and data center services to enterprises in India, comparable to Phoneme's cloud infrastructure portfolio but backed by a global parent with substantially greater resources.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Phoneme Solutions social profiles
Digital presencePhoneme Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phoneme Solutions leadership team
Management profileNumber of profiles
Phoneme Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phoneme Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phoneme Solutions
What does Phoneme Solutions do?
Phoneme Solutions provides cloud computing services across SaaS, PaaS, and IaaS models along with proprietary AI/ML products such as the Voicely voice platform, Cloud on Voice, HA Analytics, Phoneme SDP, and V-Phoneme. The company supplements its product portfolio with custom software development, web development, and digital marketing services aimed at enterprise, government, and telecom-sector clients.
Is Phoneme Solutions a public or private company?
Phoneme Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Phoneme Solutions founded?
Phoneme Solutions was founded in 2015. It employs 11 to 50 people.
Where is Phoneme Solutions based?
Phoneme Solutions is headquartered in Noida, India, in the Asia region.
How does Phoneme Solutions make money?
Three revenue lines are on record. Cloud Services (SaaS, PaaS, IaaS) is the primary driver. The others are custom Software Development and digital Marketing Services.
Who are Phoneme Solutions's main competitors?
Emerging players on record are Haptik, Yellow.ai and Yotta Infrastructure. Direct peers are Knowlarity Communications, E2E Networks and Ozonetel. Pi DATACENTERS is listed as a regional player. Broad incumbents are Sify Technologies, Tata Communications and Netmagic (NTT Communications).
Does Phoneme Solutions have an API?
No public API is recorded for Phoneme Solutions.
What industry is Phoneme Solutions in?
Phoneme Solutions's product category is Cloud Infrastructure Services. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 5182 and its SIC code is 7372.