Xpedient
Xpedient is a U.S. software firm that sells self-service food-ordering kiosks and delivery-ordering software integrated with Gilbarco Passport POS, serving quick-service restaurants and convenience-store food-service operators in the United States.
- Company typePrivate
- Founded2005
- HeadquartersLouisville, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Xpedient does
Xpedient, LLC is a Louisville, Kentucky-based software company and subsidiary of Advanced Solutions that builds self-service food-ordering technology for quick-service restaurants and convenience-store food-service operators running Gilbarco Passport POS systems. Founded in 2005 and operating with 251–500 employees, the company is structured as a private LLC serving only the United States market.
The company's core product, Express Ordering, is a self-service kiosk solution natively integrated into the Passport POS via a Virtual Kiosk Host (VK Host) running on Gilbarco PX-65 hardware. The stack supports Windows 10 and 11, meets PCI DSS guidelines, and routes orders — whether entered at the kiosk, from a Passport cashier workstation, via drive-thru, or through third-party delivery aggregators — into a unified Order Fulfillment Station for kitchen display. Adjacent modules include Express Lane self-checkout, Xpedient Order Cloud (mobile/delivery aggregation with DoorDash, Uber Eats, Grubhub, Vroom Delivery, Paytronix, and Midax), and Xpedient Pro (a platform consolidating delivery orders into a single POS view).
Xpedient monetizes primarily through recurring annual seat licenses (interaction points) sold directly to operators, with per-station licensing for kitchen displays, a one-time Food Service Feature Activation fee, and 3-year multi-year contract discounts. Go-to-market is sales-led and hybrid: seat licenses are sold direct from Xpedient, while hardware (PX-65, Epson TM-U220 printers) is fulfilled through the Gilbarco Veeder-Root / Invenco by GVR distributor network. Marketing is modest, anchored by the corporate website, LinkedIn and YouTube presence, and direct phone/email sales contact.
Xpedient firmographics
Firmographics- Name
- Xpedient
- Legal name
- Xpedient, LLC
- Website
- https://xpedientsoftware.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Xpedient is a U.S. software firm that sells self-service food-ordering kiosks and delivery-ordering software integrated with Gilbarco Passport POS, serving quick-service restaurants and convenience-store food-service operators in the United States.
- Ownership category
- akta.pro rank
Xpedient industry classification
Industry- Product category
- Food Service POS Integration Software
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)
- akta.pro secondary industry
- Kiosk & Micro-Format Convenience Retail (CRAHABAD)
Keywords
Where Xpedient is headquartered
LocationHeadquarters
- HQ city
- Louisville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Xpedient business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Seat License (Interaction Points): Per-seat licensing model where each interaction point provides one active ordering session. Sold as bundles or single interaction points. Any POS device (Passport, Express Lane, Express Ordering) can utilize available interaction points.
- Order Fulfillment Station License: Per-station license for kitchen display/monitoring equipment. Additional stations required for multiple prep areas.
- Food Service Feature Activation: One-time activation fee for new installations. Waived for upgrades completed by June 2023. Discounted for existing customers until June 2023.
- Multi-Year Contract Discounts: 3-year contract discount available for seat licenses, providing price optimization for committed customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Single Interaction Point License |
| Subscription | Annual | Interaction Point Bundles |
| Subscription | Annual | Order Fulfillment Station |
| Subscription | Multi-year contract | 3-Year Contract Discount |
| One time/ perpetual license | Multi-year contract | Food Service Feature Activation |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Xpedient product offering
Product offeringCore offering
Xpedient develops and sells food service kiosk software that integrates directly with Gilbarco Passport POS systems for quick service restaurants and convenience retail operators. Its flagship Express Ordering solution enables self-service ordering, card payment, kitchen fulfillment, and third-party delivery aggregation, sold via per-seat annual licenses with optional Order Fulfillment Station licenses and one-time activation fees.
Product overview
Xpedient is a food service technology provider offering an integrated kiosk and POS ecosystem. The core offering is Express Ordering, a self-service kiosk solution that integrates directly with Gilbarco Passport POS systems. The platform includes Express Lane self-checkout, Xpedient Order Cloud for third-party delivery aggregation, Virtual Kiosk Host for centralized content management, and Order Fulfillment Station for kitchen operations. Xpedient Pro unifies multiple delivery platforms into a single POS view. All products are built around the Passport POS integration with Windows 10/11 support and PCI compliance.
Differentiator
Problem solved
Functional benefit
Brands
- Express Ordering: Food service ordering solution integrated with Passport POS for retail environments
- Xpedient Order Cloud
- Xpedient Pro
Products and services
- Express Ordering
Companies that use Xpedient
Customer profileSegments2 records
Ideal customer profiles1 record
Xpedient technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
Xpedient partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Gilbarco Veeder-RootcorePrimary technology partner providing Passport POS system and PX-65 hardware platform. Express Ordering is integrated into Passport and powered by PX-65 hardware. Gilbarco distributors handle hardware sales and distribution.
- Invenco by GVRcoreIntegration partner powering the Passport POS integration for Express Ordering solution.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Xpedient competitors and assessment
Company assessmentOthers
- Olea Kiosks: Olea designs and manufactures custom self-service kiosks for retail and food service environments, supplying hardware that competes with the Gilbarco PX-65-based Xpedient kiosk deployments.
Broad incumbents
- Lightspeed Commerce: Lightspeed offers restaurant POS with self-ordering kiosk add-ons for QSR and full-service operators, addressing a similar food service automation need as Xpedient but across a broader retail and hospitality footprint.
- NCR Voyix: NCR Voyix provides enterprise POS and self-service kiosk solutions for hospitality and retail, including restaurant and convenience-store-adjacent deployments, competing broadly with Xpedient in integrated ordering hardware/software.
- Square for Restaurants (Block): Square for Restaurants offers POS with self-ordering kiosk capabilities for QSR operators; while broader in scope, its restaurant kiosk offerings compete with Xpedient Express Ordering for the same operator purchasing decisions.
- Toast: Toast is a broad restaurant-tech platform spanning POS, payments, online ordering, and kiosks; its self-ordering kiosk functionality competes with Xpedient for the same food service operators but as part of a much wider product portfolio.
Emerging players
- Aila Technologies: Aila Technologies builds enterprise kiosk and scanning hardware for retail and food service, competing with the PX-65 platform on which Xpedient's Express Ordering runs.
- Elo Touch Solutions: Elo provides interactive kiosk hardware and touchscreens commonly used for self-ordering in food service; it competes with the PX-65 hardware layer underpinning Xpedient's Express Ordering deployments.
Direct peers
- PAR Technology: PAR Technology (Brink POS) provides restaurant POS with self-ordering kiosk capabilities for QSR and table-service operators, overlapping with Xpedient's integrated food ordering and POS ecosystem play.
- Bite by Toast: Toast's self-ordering kiosk solution competes directly with Xpedient's Express Ordering in the food service ordering space, both targeting QSR and fast-casual operators with integrated kiosk hardware and back-of-house software.
- Grubbr: Grubbr provides self-ordering kiosks for QSR and food service operators with menu management, payments, and kitchen integration, closely mirroring Xpedient's Express Ordering value proposition.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Xpedient social profiles
Digital presenceXpedient compliance and trust
Trust signalCompliance1 record
Xpedient financial estimates
Financial estimateRevenue estimate
Valuation estimate
Xpedient leadership team
Management profileNumber of profiles
Xpedient funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Xpedient M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Xpedient
What does Xpedient do?
Xpedient develops and sells food service kiosk software that integrates directly with Gilbarco Passport POS systems for quick service restaurants and convenience retail operators. Its flagship Express Ordering solution enables self-service ordering, card payment, kitchen fulfillment, and third-party delivery aggregation, sold via per-seat annual licenses with optional Order Fulfillment Station licenses and one-time activation fees.
Is Xpedient a public or private company?
Xpedient is a private company. It is classified as corporate owned and is currently operating.
When was Xpedient founded?
Xpedient was founded in 2005. It employs 251 to 500 people.
Where is Xpedient based?
Xpedient is headquartered in Louisville, United States, in the North America region.
How does Xpedient make money?
Four revenue lines are on record. Seat License (Interaction Points) is the primary driver. The others are order Fulfillment Station License, food Service Feature Activation and multi-Year Contract Discounts.
Who are Xpedient's main competitors?
Olea Kiosks is listed as an others. Broad incumbents are Lightspeed Commerce, NCR Voyix, Square for Restaurants (Block) and Toast. Emerging players are Aila Technologies and Elo Touch Solutions. Direct peers are PAR Technology, Bite by Toast and Grubbr.
Does Xpedient have an API?
No public API is recorded for Xpedient.
What industry is Xpedient in?
Xpedient's product category is Food Service POS Integration Software. Its primary akta.pro industry code is HDACAKAH, Self-Checkout Kiosks & Interactive Retail Kiosks, with a secondary code of CRAHABAD, Kiosk & Micro-Format Convenience Retail. Its SIC code is 7373.