Dupuis Informatique

What Dupuis Informatique does

Dupuis Informatique is a Swiss IT services firm and proprietary software publisher, founded in 1999 and headquartered in Martigny, Valais. The company develops and sells a portfolio of in-house software including ERP-Express (business management with QR invoicing and double-entry accounting), Scan-Express (document scanning with EBICS payment integration), Kiosk-Express (public terminal and digital signage), and Pinger (network monitoring on Raspberry Pi). It also offers a cloud-based RFID/NFC access control system with integrated lighting and heating control, built using Python on ARM Linux microcontrollers, alongside managed WiFi services built on Ubiquiti, Zyxel, and Ruckus hardware. The complementary Shop-Express storefront resells more than 80,000 IT, consumer electronics, and radio communication SKUs across Switzerland.

The company's revenue is generated through a mix of sources: perpetual software licenses (ERP-Express, Scan-Express, Kiosk-Express), freemium entry points (ERP-Express is free for the first 100 documents), subscription services (access control from 300 CHF/year, hosting at 180 CHF/year), hardware margins via Shop-Express, managed WiFi contracts, and project-based IT consulting (server setup, custom Windev/Python/Android development). Its go-to-market combines a direct, local-service field sales motion in Martigny/Bagnes/Verbier with a self-serve e-commerce channel and on-call remote support via Fixme.it. Primary customers are Valais-region sports clubs (tennis, padel, multi-sport), Verbier-area hospitality (hotels, chalets), and Swiss SMBs needing ERP, e-commerce, or IT infrastructure; secondary segments include municipalities and Swiss online retailers.

The firm is privately held, founder-owned, and operates with a 1–10 employee headcount, with no disclosed external funding, M&A, or institutional ownership — consistent with a traditional independent Swiss SME focused on regional service delivery and incremental product development.

Name

Dupuis Informatique

Legal name

Dupuis Informatique

Website

https://dupuis-informatique.ch

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Dupuis Informatique is a Swiss IT services and proprietary software publisher in Martigny, Valais, developing ERP, document-scanning, kiosk, and network-monitoring software alongside managed WiFi, sports-facility access control, and a Swiss e-commerce store serving SMBs, hospitality, and sports clubs since 1999.

Ownership category

akta.pro rank

Product category

IT Services and Software Development

NAICS

Custom Computer Programming Services (541511), Software Publishers (5132), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Retail-Computer & Computer Software Stores (5734)

akta.pro industry

PRIMARYHDAEAEAD

Retail ERP (Merchandising, POS Back Office)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Resource Planning (ERP) Platforms

SECONDARYCRACABAH

Computer Accessories & Consumables Retail (Cables, Adapters, Ink/Toner)

Consumer Products & Retail/Consumer Electronics & Appliances Retail/Computer, Tablet & Peripheral Retail

Keywords

• IT consulting services
• Business management software
• Network monitoring tools
• Managed wifi services
• Access control systems

Headquarters

HQ city

Verbier

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. E-commerce (Shop-Express): Online retail of IT products, radio communication equipment, consumer electronics, and accessories. Over 80,000 products sold to Swiss customers with delivery. Revenue from product sales margins.
2. Software Licensing: Proprietary software products including ERP-Express, Scan-Express, and Kiosk-Express sold as licenses. ERP-Express offers free use for first 100 documents. Software publisher status.
3. IT Services and Consulting: Professional services including PC troubleshooting, data recovery, server setup, network installation, software development on demand. Custom Windev, Python, Android application development.
4. Managed Wifi Services: Managed wifi infrastructure services including cloud controller management, installation, maintenance, and monitoring of Ubiquiti, Zyxel, and Ruckus networks. Regular updates and performance measurement.
5. Access Control Systems: Sale and installation of cloud-based access control systems for sports facilities with membership management starting from 300 CHF/year. Heating and lighting control integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Dupuis Informatique develops and sells proprietary business management software (ERP-Express, Scan-Express, Kiosk-Express), network monitoring tools (Pinger), and cloud-based access control systems for sports facilities. It also operates the Shop-Express e-commerce storefront selling 80,000+ IT, networking, and consumer electronics products, and provides professional IT services including managed WiFi, Windows server deployment, custom software development, e-commerce implementation, and remote support to businesses primarily in the Valais region of Switzerland.

Product overview

Dupuis Informatique is a Swiss IT services and software publishing company (based in Martigny, since 1999) offering a portfolio of proprietary products alongside IT services. Its core proprietary products include ERP-Express (business management/ERP with QR invoicing, double accounting, and EBICS bank interface), Scan-Express (document scanning with EBICS payment processing), and Kiosk-Express (digital signage and public internet kiosk software) — these three are its main software products and are also sold through Shop-Express. The portfolio extends to Pinger (network monitoring on Raspberry Pi/Tinker Board), Access Control (cloud-based RFID/NFC door control for sports facilities), Lighting Control, and Heating Control (all integrated with reservation management via PlugIn.ch). Dupuis Informatique also resells a wide range of hardware through Shop-Express (over 80,000 IT and consumer products), provides Managed WiFi (Ubiquiti/Zyxel/Ruckus), radio communication equipment (TeCom handhelds), custom software development (Windev/Python/Java/Android), website creation (GetSimpleCMS/Joomla), OpenCart e-commerce implementation, and Windows Server/cloud infrastructure services. The subsidiary Shop-Express operates as the company's e-commerce storefront, while the software products ERP-Express, Scan-Express, and Kiosk-Express form the core intellectual property offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Shop-Express: IT products, network equipment, radio communication, consumables, leisure electronics, and small household appliances - online store with more than 80,000 products
• ERP-Express
• Scan-Express
• Kiosk-Express
• Pinger
• Access Control System

Products and services

• ERP-Express Business management (ERP) software for SMBs to handle quotes, delivery notes, QR invoices, double-entry accounting, VAT management, stock control, EBICS bank interface, OpenCart e-commerce order import, and Winbiz document import. Available with free use for first 100 documents (freemium).
• Scan-Express Document scanning and payment traffic software for digitizing invoices, QR bills, and OCR documents, with EBICS bank interface for payment processing. Free use for first 100 documents.
• Kiosk-Express Digital signage and public internet kiosk software for touchscreen terminals, information points, and advertising displays. Supports multi-language, virtual keyboard, coin/credit management, and PlugIn.ch sports reservation integration.
• Pinger Network Monitoring Network monitoring software suite running on Raspberry Pi 4 or Asus Tinker Board. Monitors servers, equipment, and websites via HTTP/HTTPS, performs scheduled speed tests via speedtest.net, sends email/SMS alerts (via Huawei 3G modem), and includes port scanning (nmap). Delivered pre-installed on hardware for 169 CHF.
• Access Control System Cloud-based RFID/NFC access control system for tennis courts, padel courts, clubhouses, and sports facilities. Uses contactless cards, smartphones, NFC watches, or keypads; integrates with PlugIn.ch for reservation and membership management; supports remote door opening via smartphone.
• Managed WiFi Managed WiFi service using Ubiquiti Unifi, Zyxel, and Ruckus hardware with cloud or on-site controller. Includes installation, configuration, remote updates, monitoring, and performance measurement via Pinger; over 300 access points deployed.
• MobiBiz DataEntry Android mobile app for work reporting, project tracking, and field data entry. Synchronizes with a web server and Winbiz (CRM). Available in French, English, German, Spanish, Portuguese, and Chinese on Google Play.
• Shop-Express E-commerce Store Online retail store offering more than 80,000 IT, networking, radio communication, consumables, consumer electronics, and household products throughout Switzerland. A Dell, OKI, Kyocera, and BitDefender partner.
• Custom Software Engineering Custom software development services for Windows, Web, Android, Linux, and microcontrollers. Development tools include Windev, WebDev, Windev Mobile, PHP, Visual Studio, Java, Python 3, and C#. Also develops on Raspberry Pi, Asus Tinker Board, and OLIMEX ARM platforms.
• Windows Server Solutions Windows Server deployment services for private cloud, remote desktop (RDP), domain management, and Microsoft Exchange email. Includes VMWare virtualization, RAID/NAS storage, BitDefender corporate antivirus, firewall/VPN, and LAN/WiFi networking.
• OpenCart E-Commerce Implementation OpenCart e-commerce implementation service with responsive design, Swiss payment gateways (MyPOS, Postfinance, PayPal, Stripe), Winbiz management interface, product size/variant support, and EDI integration for Swiss online retailers.
• Website Creation Service Website creation service using GetSimpleCMS or Joomla 3.x content management systems. Includes multilingual support, responsive Bootstrap 4 design, photo gallery, spam protection, and Swiss hosting (PHP & MySQL, Apache on Debian GNU/Linux). Package priced at 450 CHF + VAT.
• Lighting Control System Automatic and remote lighting control for sports courts and facilities, triggered by reservations, light sensors, or keypad/card activation. Supports KNX home automation and DIN rail relay control (Schneider/Anel/Hager).
• Heating Control System Remote heating control for sports facilities (e.g., tennis court bubbles), activated via smartphone or web interface based on reservations and temperature monitoring.
• Radio Communication Equipment (TeCom) Professional handheld radios (UHF/VHF) and free-use PMR 446 MHz devices from the TeCom brand. Product line includes TeCom X5, TeCom SL (bestseller at 145 CHF), and TeCom FM. Applications: construction, logistics, sports, security, events, motorbike schools.
• Remote Support Service Remote desktop assistance service using Fixme.it, allowing support staff to connect to customer devices without software installation via a 6-digit code. Available in French, English, German, with Chinese translation support.
• SSD Installation Service PC and notebook SSD upgrade service including backup, partition resizing, data cloning, Windows reinstallation, and ADATA SSD supply (256GB or 512GB models).
• Industrial Android Terminal Rugged industrial Android PDA with 4.3-inch barcode scanner, GPS navigation, biometric fingerprint sensor, RFID UHF (HF 13.56MHz / 915MHz), NFC support, and IP65 waterproof rating.

Quantifiable outcome

• Over 300 Ubiquiti access points in service through managed wifi partnerships
• +3 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration30 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and secondary.

• PlugincoreStrategic or Co-development PartnerSports reservation management system partner. Plugin.ch provides online booking solutions for tennis courts and sports facilities. Dupuis Informatique provides kiosk software and access control systems that integrate with Plugin's reservation platform for seamless sports center management.
• UbiquiticoreTechnology or IntegrationWifi hardware vendor. Dupuis Informatique deploys and manages Ubiquiti Unifi networks with cloud controller. Over 100 sites and 300+ access points managed. Solution includes Mesh mode for wireless extension.
• ZyxelsecondaryTechnology or IntegrationWifi hardware vendor alongside Ubiquiti. Zyxel systems offered with on-site controller for enterprise wifi deployments.
• RuckussecondaryTechnology or IntegrationEnterprise wifi hardware vendor. Offered with Zone Director local controller for larger hospitality deployments requiring advanced VLAN management.
• WinbizcoreTechnology or IntegrationSwiss business management software. Dupuis Informatique offers Winbiz as part of ERP services and has developed OpenCart-Winbiz interface for e-commerce synchronization. Winbiz cash register integration with Epson hardware available.
• OpenCartcoreTechnology or IntegrationE-commerce platform partner. Dupuis Informatique implements OpenCart solutions for Swiss retailers with Postfinance, PayPal, myPOS payment gateways. Developed custom Winbiz interface for product and order synchronization.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Winbiz SA: Swiss accounting and business management software for SMBs. Dupuis Informatique is both a partner and a direct competitor in the Swiss SMB ERP/accounting space with overlapping customer targets.
• NinjaOne: Cloud-based endpoint management, RMM, and network monitoring platform for MSPs and SMB IT. Direct peer to Dupuis's combined Pinger + Managed WiFi + IT services offering.
• Odoo SA: Open-source ERP, CRM, and business management suite. Competes with ERP-Express for SMB ERP wallets and offers comparable accounting, invoicing, and e-commerce modules that overlap with Dupuis's product surface.
• Paessler AG (PRTG): Network and infrastructure monitoring software (PRTG). Competitor to Dupuis's Pinger product for SMB IT monitoring use cases, with overlapping capability sets (alerts, dashboards, multi-host monitoring).
• Kisi Inc. Cloud-based mobile access control for offices, gyms, and shared facilities. Direct competitor to Dupuis's Access Control product for sports clubs and coworking spaces, with similar smartphone/credential-based unlocking.
• Brivo Inc. Cloud-native access control and physical security platform serving SMBs and multi-site operators. Comparable to Dupuis's RFID/NFC access-control system with similar cloud-managed, mobile-first architecture.
• Atera Networks: All-in-one RMM and PSA platform for SMB managed service providers. Closely comparable to Dupuis's IT services stack (remote monitoring via Pinger plus managed WiFi/IT deployment) at the SMB scale.
• Abacus Research AG: Swiss-headquartered ERP and business software vendor serving SMBs and mid-market customers in Switzerland. Highly comparable to Dupuis Informatique's ERP-Express and Scan-Express positioning within the Swiss localization/compliance niche.

Broad incumbents

• Ubiquiti Inc. Global WiFi networking hardware and cloud management vendor. Dupuis Informatique is a managed-service partner deploying Ubiquiti but also competes indirectly with UniFi's built-in cloud management for any operator with in-house IT.
• Sage Group plc: Global SMB accounting and ERP software incumbent (Sage 50, Sage Business Cloud). Overlaps with ERP-Express and Scan-Express target market but at much larger scale and broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dupuis-informatique

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dupuis Informatique