Kisi Security

What Kisi Security does

Kisi Security operates a cloud-based physical access control platform that combines proprietary in-house-designed hardware — Reader Pro, Controller Pro, Terminal Pro, and Intercom Pro — with a unified software layer (One Security Platform) covering access control, visitor management, video surveillance, intrusion detection, and analytics. Devices communicate with the Kisi Cloud over TLS 1.2 with mutual authentication and ephemeral key exchange, ship with secure boot and tamper detection (accelerometer and proprietary algorithms), and receive RSA-signed, AES-encrypted over-the-air firmware updates that complete in roughly ten seconds. Hardware is fully manufactured in the USA with programming, QA, and firmware uploading onshore, achieving NDAA Section 889 and TAA compliance, alongside ISO 27001, SOC 2 Type II, FCC, CE, ACMA, GDPR, and CCPA certifications. The company is headquartered in Brooklyn (45 Main Street, 11201) with a regional office in Stockholm, Sweden (Hökens gata 4, 11646), founded in 2014 by Bernhard Mehl (CEO), Carl Pfeiffer (CTO), and Maximilian Schuetz (COO), and is privately held under the legal name Kisi, Incorporated.

The company monetizes through three streams: one-time hardware sales for readers, controllers, terminals, and intercoms; recurring software subscriptions sold per door or per user with annual or multi-year minimum-commitment contracts (and rollout-period discounts, true-up payments, and fallback rates); and tiered support and onboarding packages (Kisi Care Basic, Plus, and Enterprise). Pricing is quote-based for enterprise buyers; a current $59/month Intercom Pro promotion (down from $79) bundles a free device through June 30. Distribution runs through an enterprise field-sales motion ([email protected], +1 646 663 4880), supported by an authorized reseller program and direct e-commerce. Primary customer verticals are fitness and wellness centers, coworking and flex spaces, corporate offices, commercial real estate, and technology companies; named customers include Pediatric Home Service (healthcare), Zipari (insurance), Enjoy, Algolia, Atomic Athlete, mindbodygreen, Volta Labs, and Business.com, with homepage logos spanning FitLG, Makita, US Air Force, Kayak, Huel, and Century21.

The technology stack is anchored on a public REST API and JavaScript SDK plus native iOS and Android SDKs that enable white-label workplace apps, SSO/SAML 2.0 identity integration for real-time provisioning, and integrations with directories, CRMs, fitness (Glofox), and coworking platforms. Recent product activity includes the May 2026 Intercom Pro launch, the March 2025 Wave to Unlock (MotionSense) feature, and a 2025 AI Chatbot in the Kisi Care Basic support tier. The mobile surface integrates Apple Watch, Apple CarPlay, Wear OS, Apple Wallet employee badges, and QR codes, and operations sit on Google Cloud Platform with HubSpot, Sentry, Postmark, Aircall, and Google Analytics as supporting vendors.

Name

Kisi Security

Legal name

Kisi, Incorporated

Website

https://getkisi.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Kisi Security is a Brooklyn-headquartered provider of cloud-based access control combining proprietary NDAA/TAA-compliant hardware (readers, controllers, intercoms) with unified software for visitor management, video, and analytics, serving enterprise and mid-market customers in fitness, coworking, commercial real estate, and corporate offices.

Ownership category

akta.pro rank

Product category

Access Control Systems

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Computer Terminals (3575), Computer Peripheral Equipment, Nec (3577), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Remote Unlock & Visitor Management (Mobile Credentials/Packages) (HSAHAIAL)

akta.pro secondary industries

Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ), Identity, Access Control & Device Authentication Infrastructure (SSO/Directory, NAC) (EDAEAHAG), Cloud Security & Compliance Services (BPAEACAG)

Keywords

• Cloud-based access control
• Physical security platform
• Mobile access credentials
• Video intercom systems
• Visitor management software

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software Subscriptions: Recurring subscription fees for cloud-based access control platform, typically sold per door or per user with annual or multi-year billing cycles. Includes minimum commitments and tiered pricing based on feature access.
2. Hardware Sales: One-time hardware product sales including Kisi Reader Pro, Kisi Controller Pro, Kisi Terminal Pro, Kisi Intercom Pro, and related accessories. Hardware is charged at time of purchase in addition to software license fees.
3. Support Services: Tiered support packages (Kisi Care Basic, Plus, Enterprise) with varying response times and support channels included in subscription or billed separately.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Kisi sells a cloud-based physical access control and security platform that combines proprietary hardware devices (readers, controllers, terminals, and video intercoms) with software modules for visitor management, video surveillance, intrusion detection, and analytics. Customers buy the hardware and subscribe to the cloud software platform to manage doors, users, and credentials remotely via web and mobile apps, with SSO/SAML integration and Apple Wallet/Android Wear credential support.

Product overview

Kisi Security is a cloud-based access control and physical security platform combining hardware devices (readers, controllers, terminals, intercoms) with software modules (access control, visitor management, video surveillance, intrusion detection, analytics) on a unified platform. The core offering includes Kisi Reader Pro, Controller Pro, Terminal Pro, and Intercom Pro hardware connected to the One Security Platform, with supporting software modules for credential management, mobile access, and analytics. The platform operates on a software-as-a-service model with hardware products sold separately and subscription-based software licenses.

Differentiator

Problem solved

Functional benefit

Products and services

• Kisi Access Control System Cloud-based physical access control platform enabling mobile unlocks, keycard credentials, and remote management of doors, floors, and elevators across multiple locations for enterprise and commercial customers.
• One Security Platform Unified security platform consolidating access control, video surveillance, visitor management, and intrusion detection into a single dashboard for enterprise organizations.
• Kisi Reader Pro Secure access reader supporting mobile credentials, keycards, and MotionSense wave-to-unlock technology with tamper detection and secure boot, manufactured in the USA with NDAA and TAA compliance.
• Kisi Controller Pro Access control controller that manages door locks, elevators, and connected devices with offline capability and secure communication to Kisi Cloud.
• Kisi Terminal Pro Touchless terminal device for access control supporting multiple credential methods including mobile, biometric, and physical cards.
• Kisi Intercom / Intercom Pro Video intercom system for secure visitor identification, remote unlock, and tailgating prevention through integrated video management.
• Kisi Visitor Management Digital visitor check-in and access provisioning system that allows temporary access credentials and visitor tracking for offices and commercial buildings.
• Kisi Video Surveillance Video management system integration for security cameras, enabling video event capture, tailgating detection, and security trend analysis.
• Kisi Intrusion Detection Physical intrusion detection system integration for alarm monitoring and automated security response.
• Kisi Credentials (Access Methods) Multi-format credential management supporting mobile credentials, physical keycards, Apple Wallet passes, QR codes, and biometric authentication.
• Kisi Care Support Plans Tiered customer support offerings: Basic (self-service), Plus (faster response with live chat), and Enterprise (priority support with dedicated resources).

Quantifiable outcome

• 98% of employees find traditional access control systems problematic
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• Google Cloud PlatformcoreTechnology or IntegrationGoogle Cloud Platform serves as the primary cloud infrastructure provider for Kisi's services, handling servers, databases, and other GCP services required to deliver the access control platform.
• ApplecoreTechnology or IntegrationApple integration includes Apple Watch support, Android Wear OS support, Apple CarPlay integration, Apple Passes for employee badges in Apple Wallet, and App Store distribution.
• GlofoxcoreTechnology or IntegrationGlofox fitness management software integration allows Kisi to automatically grant and revoke access rights based on membership status for fitness centers.
• Channel Partners and ResellerscoreChannel Partner/ Reseller/ DistributorKisi maintains a network of authorized resellers and installers who provide local installation, configuration, and ongoing support services for customers worldwide.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Alarm.com: Alarm.com provides cloud-based security, access control, video, and smart business solutions through a deep dealer channel across commercial and SMB markets. It is a broader incumbent with a SaaS model comparable in spirit to Kisi's, serving many of the same small and mid-market commercial customers.
• HID Global (Assa Abloy): HID Global, owned by Assa Abloy, is the dominant incumbent in physical access control with a vast installed base of readers, controllers, and credential systems across enterprise and government. Its portfolio includes emerging mobile credential solutions, and it competes broadly with Kisi for the same enterprise customers while benefiting from far greater scale and channel depth.
• Lenel OnGuard (Carrier): Lenel OnGuard, part of Carrier's security portfolio, is a long-established enterprise access control platform used by Fortune 500 and government customers. It is incrementally modernizing toward cloud delivery, making it a broad incumbent competitor with deep enterprise relationships and the resources to out-invest smaller players.
• Honeywell Building Technologies (Pro-Watch): Honeywell's Pro-Watch and broader building security portfolio serve enterprise and government customers with access control, intrusion, and video. As a broad incumbent with global service and integration capabilities, it competes for the same large-enterprise deals Kisi targets.

Direct peers

• Salto Systems: Salto Systems provides electronic access control hardware and cloud-based access management (Salto KS) for commercial real estate, coworking, and enterprise. It is also referenced as a Kisi integration partner, indicating overlapping target customers and use cases.
• Openpath (Motorola Solutions): Openpath is a direct competitor offering mobile-first cloud access control with similar feature sets (mobile credentials, open API, multi-site management). Now part of Motorola Solutions, it has substantially greater capital and channel reach than Kisi and is explicitly named as a primary competitor.
• Brivo: Brivo is the closest direct competitor to Kisi, offering cloud-based access control with mobile credentials, video surveillance, and visitor management. It is explicitly named by Kisi as a direct competitor and serves the same enterprise and mid-market customer segments with a similar SaaS-plus-hardware model.
• Genea (formerly Sequoia): Genea is a cloud-based access control platform with a particular focus on commercial real estate and coworking operators, directly overlapping with Kisi's coworking and commercial real estate customer segments. It offers mobile credentials, integrations with property management software, and a SaaS delivery model very similar to Kisi's.

Emerging players

• Identiv: Identiv provides physical access control, credentialing, and IoT security solutions for enterprise, government, and healthcare. It is a niche, publicly traded player with comparable certifications (FIPS, FICAM) to Kisi's compliance stack, competing for similar regulated-customer opportunities.
• Envoy: Envoy is a workplace platform offering visitor management, employee check-in, and access control integrations, with strong traction in tech and corporate offices. It overlaps with Kisi's visitor management and corporate office segments and increasingly competes in the unified workplace experience category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Kisi.Inc
• LinkedInlinkedin.com/company/kisi
• Instagraminstagram.com/getkisi
• Xx.com/kisi

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kisi Security