What Care does

CARE Internet Services is a Dutch privately held software company founded in 1995 and headquartered in Eindhoven, Netherlands. The company develops websites, intranets, and web application services for Dutch municipalities, government organizations, and a limited set of enterprise customers in hospitality, technology, and entertainment. Its core technology is a proprietary content management system called Sitebox, which is extended through a modular suite that includes Gemeentebox (municipality-specific modules), Pip Intranet (formerly Gemeentelijk Intranet 2.0), Woo-publicatieplatform (Wet open overheid compliance publishing), CX Monitor, Narrowcasting, and E-formulieren. The architecture is platform-plus-modules, with deep native integrations into the Dutch government technology ecosystem including DigiD authentication, Microsoft Entra ID, Worldline payments, JCC-Afspraken scheduling, and the KOOP Woo-harvester.

The company's revenue model is built on subscription-based software licensing with ongoing support and maintenance, complemented by project-based implementation, training, and consultancy services. CARE goes to market through direct B2B sales to municipal decision-makers and select mid-market enterprises, supplemented by annual customer day events (klantendagen), content marketing via its knowledge base, and active social media presence. Its primary differentiators are 30 years of domain expertise in Dutch municipal regulations (Wet open overheid, DigiD, WCAG 2.2 accessibility) and a tightly integrated product suite purpose-built for Dutch public-sector compliance.

CARE employs between 11 and 50 people and operates exclusively in the Netherlands. Its geographic and vertical concentration in Dutch municipalities — combined with continuous monthly product updates through 2025 and 2026 — signals a stable, mature operating profile rather than high-velocity expansion.

Name

Care

Legal name

CARE Internet Service

Website

https://care.nl

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

CARE Internet Services is a Dutch software company that provides websites, intranets, and compliance solutions built on its proprietary Sitebox CMS for Dutch municipalities, government organizations, and select enterprise clients across hospitality and technology sectors.

Ownership category

akta.pro rank

Product category

Government Web Platforms

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Newsroom/CMS Platforms for Publishers (MPACAIAH)

akta.pro secondary industry

Process & Case Management Low-Code Platforms (HDAEAKAE)

Keywords

• Municipal website solutions
• Government web platforms
• Content management system
• Intranet software
• Digital accessibility services

Headquarters

HQ city

Eindhoven

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: CARE provides websites and intranet solutions to municipalities and businesses. Based on the support portal structure with release notes and ongoing development, the revenue model appears to be subscription-based software licensing with ongoing support and maintenance.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

CARE Internet Services develops and sells the proprietary Sitebox CMS platform along with specialized modules (Gemeentebox, Pip Intranet, Woo-publicatieplatform, E-formulieren, Narrowcasting, CX Monitor) to Dutch municipalities, government organizations, and businesses. The company delivers websites, intranets, campaign sub-sites, electronic forms, and compliance modules covering Dutch regulations such as Wet open overheid, DigiD, and WCAG 2.2 AA accessibility.

Product overview

CARE Internet Services is a Dutch digital service provider offering a unified platform-plus-modules architecture built around its proprietary Sitebox CMS. The core Sitebox platform handles websites and content management, extended by the Gemeentebox government-specific module suite adding municipality features. The Pip Intranet (formerly Gemeentelijk Intranet 2.0) provides cloud-based internal communications. Additional modules include the Woo-Publicatieplatform for Freedom of Information compliance, CX Monitor for customer experience, Narrowcasting for digital signage, E-formulieren for electronic forms, and Subwebsites for campaign sites. Services include Trainingen (training) and Consultancy, all targeting municipalities, government, and businesses in the Netherlands.

Differentiator

Problem solved

Functional benefit

Brands

• Sitebox: Proprietary CMS (Content Management System) platform developed by CARE Internet Services for website management.
• Gemeentebox
• Pip Intranet

Products and services

• Sitebox Proprietary CMS and website platform with built-in content management, navigation, media library, user management, and an integrated search engine. Forms the core technology platform for all CARE website solutions and is sold to municipalities, government organizations, and businesses.
• Gemeentebox Government-specific module suite that extends Sitebox with municipality features including product catalog, online appointment scheduling (JCC-Afspraken), online payments (Worldline), DigiD integration, knowledge control workflows, Woo-publications, and iBabs meeting integration. Sold to Dutch municipalities.
• Pip Intranet Cloud-based intranet solution providing internal communication, news, activities, task management with approval workflows, knowledge base, narrowcasting, polls, groups, and Microsoft integration for SSO and calendar sync. Sold to municipalities and organizations.
• Woo-Publicatieplatform Wet open overheid publication platform that automatically fetches and publishes government documents from SharePoint or case management systems. Connects to the national Woo-harvester (KOOP) for automated document delivery to the public Woo-index. Sold to Dutch municipalities.
• CX Monitor Customer experience monitoring tool for measuring and reporting on user experience and satisfaction metrics across digital channels. Sold as an add-on module to website and intranet clients.
• Subwebsites Campaign and sub-website creation capability for municipalities and businesses, allowing creation of targeted campaign microsites separate from the main website.
• Narrowcasting Digital signage solution for displaying news, activities, announcements, and content on screens. Available as basic functionality within Pip Intranet and as standalone solution for municipalities.
• E-formulieren Electronic forms module supporting single-step and multi-step forms with DigiD login, online payment integration, appointment scheduling, save-and-resume capability, and PDF generation. Sold to municipalities and government.
• Trainingen Training services for website and intranet content managers covering digital accessibility, CMS usage, and platform features.
• Consultancy Advisory and consulting services for online service delivery, digital accessibility, government regulations (Woo, Single Digital Gateway), and technical implementation.

Quantifiable outcome

• WCAG 2.2 AA compliance for accessibility requirements
• +1 more outcomes

Named customers16 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability2 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Worldline (formerly Ogone/Ingenico)coreTechnology or IntegrationPayment processor integration for online payments in municipal forms. CARE migrated clients from the old Ogone/Ingenico integration to the new Worldline integration in 2025.
• JCC-AfsprakencoreTechnology or IntegrationAppointment scheduling system integration for municipal services. CARE implemented new JCC-Afspraken integration replacing the old version in 2025.
• Spotler/SooqrcoreTechnology or IntegrationSearch functionality integration for website search results. Spotler provides the search backend integrated into Sitebox CMS.
• Microsoft Graph API / Entra IDcoreTechnology or IntegrationDeep integration with Microsoft ecosystem for user authentication (Entra ID/SSO), profile photo synchronization, presence status from Microsoft Teams, and SharePoint document access.
• KOOP (Kennis- en Ondersteeksorganisatie Overheidsinformatie)coreTechnology or IntegrationKOOP provides the national Woo-index platform for Wet open overheid. CARE's Woo-publicatieplatform integrates with KOOP for automated document delivery via Woo-harvester.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roxit: Roxit is a Dutch software vendor that provides website, intranet, and form solutions specifically for municipalities and government organizations. It competes directly with CARE's Sitebox CMS and Gemeentebox modules in the same Dutch municipal market with comparable DigiD and Woo functionality.
• Enabled Logic (WerkenBij): Enabled Logic is a Dutch digital agency specializing in municipal websites and recruitment platforms (WerkenBij). It competes directly with CARE for Dutch municipal website tenders, particularly for sites built on WordPress/Gravity Forms stacks.
• Pleio: Pleio is a Dutch platform used by municipalities and organizations for internal collaboration, intranets, and civic participation. It is a direct competitor to CARE's Pip Intranet, particularly for civic engagement and member-based organization intranets.
• Centric (Government division): Centric is a large Dutch IT services provider with a dedicated government practice that offers websites, intranets, and citizen service platforms to municipalities. It is a comparable direct competitor targeting the same Dutch municipal digital-service procurement market as CARE.
• LCP (Local Content Platform): LCP is a Dutch vendor providing content platforms and websites for municipalities and regional governments. It is a direct peer competing on similar Sitebox-equivalent CMS functionality and Dutch government compliance modules.

Others

• Siteimprove: Siteimprove is a digital accessibility and quality assurance platform. CARE announced a partnership with Siteimprove for accessibility and usability integration, indicating overlapping customer bases in Dutch municipalities where both digital accessibility compliance and CMS are purchased together.
• KOOP / Logius (DigiD): Logius (including KOOP) operates DigiD and the national Woo-index infrastructure that CARE's products integrate with. It is an ecosystem partner rather than a direct competitor, but its standards and roadmap shape CARE's product roadmap.

Broad incumbents

• PinkRoccade Local Government: PinkRoccade is an established Dutch government IT vendor offering a broad suite of municipal software including citizen portals, e-forms, and websites. It overlaps with CARE's offering as part of a much wider local-government product portfolio rather than as a focused web platform specialist.
• TYPO3 (enterprise agencies in NL): TYPO3 is an open-source enterprise CMS widely deployed across Dutch municipalities through specialist agencies. It competes with CARE Sitebox at the CMS layer, often on price for municipalities seeking a license-free alternative with custom integration.
• Drupal (government implementers): Drupal is an open-source CMS with significant adoption in European public sector and Dutch government projects. It competes with CARE as an alternative platform for large-scale municipal websites and intranets, typically implemented by specialized Dutch agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/care.internet.services
• LinkedInlinkedin.com/company/care-internet-services
• Instagraminstagram.com/care_technologie
• Xx.com/care_internet

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care