Pacific Consulting

What Pacific Consulting does

Pacific Consulting is a privately-held IT consulting firm headquartered in Mumbai, India, founded in 2016 and operating with 51-100 employees. The company is a certified Microsoft Dynamics 365 Solutions Partner, delivering implementation, support, and migration services for Microsoft's Business Central, Finance, Supply Chain Management, and Customer Engagement platforms, augmented by Power Apps and Power BI. Its client base is concentrated among mid-market and enterprise customers in pharmaceutical, chemical, manufacturing, and trading verticals, with named logos including NGL Fine Chem, Solar Chemferts, Naprod Life Science, and Seamec Industries, several of whom maintain multi-year engagements.

Name

Pacific Consulting

Legal name

Pacific Consulting

Website

https://pacificconsulting.in

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Pacific Consulting is a Microsoft Dynamics 365 Solutions Partner in Mumbai delivering implementation, support, and migration services, plus proprietary Power-series add-on modules built on Power Apps, to mid-market and enterprise clients across pharma, manufacturing, and trading verticals in India.

Ownership category

akta.pro rank

Product category

ERP Implementation and IT Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Administrative Management and General Management Consulting Services (541611), Management Consulting Services (54161)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

Business Process & Digital Transformation Consulting (BPAEAAAD), Digital & Technology Transformation Consulting (BPAHACAH)

Keywords

• Microsoft Dynamics consulting
• ERP implementation services
• Business Central partner
• Power Apps solutions
• Dynamics 365 support

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Implementation Services: End-to-end ERP implementation services spanning pre-implementation planning, system design, configuration, data migration, integration, testing, training, and go-live support.
2. Support Services: Ongoing technical support, system maintenance, customizations, configuration, user support, training, data management, strategic consulting, and document management services.
3. Upgradation/Migration Services: Migration and upgradation services to newer Dynamics 365 versions or deployment models, including system analysis, data mapping, integration, UAT, and post-migration support.
4. Custom Software Solutions (Power ERP): Proprietary solutions including Power POS, Power ERP, Power Analytics, Preventive Maintenance, Requisition Software, and Power EXIM built on Microsoft platforms. Power ERP uses Pay-as-you-go model.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Pacific Consulting is a Microsoft Dynamics 365 Solutions Partner that delivers implementation, customization, support, and upgradation services for Microsoft Dynamics 365 (Business Central, Finance, Supply Chain Management, Customer Engagement), Power Apps, and Power BI. The firm also sells its own proprietary add-on modules—Power POS, Power ERP, Power Analytics, Preventive Maintenance, Plant Health Management, Requisition, and Power EXIM—built on the Power Apps platform and integrated with Microsoft Dynamics Business Central.

Product overview

Pacific Consulting is a Microsoft Dynamics 365 Solutions Partner offering a portfolio of proprietary add-on solutions built on Microsoft platforms, alongside core Microsoft Dynamics 365 products. The core offerings include Microsoft Dynamics 365 Business Central (ERP), Finance, Supply Chain Management, and Customer Engagement (CRM), supplemented by Power Apps and Power BI platforms. Pacific Consulting's proprietary add-on modules—Power POS, Power ERP, Power Analytics, Preventive Maintenance, Plant Health Management, Requisition, and Power EXIM—are built on Power Apps and integrate with Business Central as the back-end ERP, providing industry-specific functionality for retail, manufacturing, pharma, and trading sectors. Services include implementation, support, and upgrade/migration services.

Differentiator

Problem solved

Functional benefit

Brands

• Power POS: Point of Sale solution built on Power Apps platform integrated with MS Dynamics Business Central ERP.
• Power ERP
• Power Analytics
• Power EXIM
• Plant Health Management
• Preventive Maintenance
• Requisition

Products and services

• Microsoft Dynamics 365 Business Central Comprehensive ERP solution for SMEs providing financial management, customer relationship management, project management, supply chain management, warehouse management, and HR management. Available in Essential and Premium plans with cloud, on-premise, or hybrid deployment options. Pacific Consulting implements and licenses this product.
• Microsoft Dynamics 365 Finance Cloud-based financial management solution for managing financial operations, tracking financial performance, and complying with regulatory requirements. Includes budgeting, forecasting, procurement, project financials, and multi-currency/multi-language capabilities. Pacific Consulting implements this product.
• Microsoft Dynamics 365 Supply Chain Management Supply chain management solution for product-based businesses controlling flow of goods and services. Streamlines planning, production, stock, warehouse, and transportation using predictive insights from AI and IoT. Pacific Consulting implements this product.
• Microsoft Dynamics 365 Customer Engagement CRM suite comprising sales, customer service, marketing, field service, and project service automation modules. Helps businesses manage customer interactions with multi-channel support and AI-powered Customer Insights – Journeys. Pacific Consulting implements this product.
• Microsoft Power Apps Low-code development platform by Microsoft for creating custom applications. Features drag-and-drop interface, Common Data Service integration, and connectivity with Microsoft ecosystem and third-party services. Pacific Consulting builds proprietary add-on solutions on this platform.
• Microsoft Power BI Business intelligence and data visualization tool for analyzing data, sharing insights, and making data-driven decisions. Connects to multiple data sources with interactive reports and dashboards. Pacific Consulting implements Power BI and hosts Power Analytics reports on it.
• Power POS Proprietary Point of Sale solution built on Power Apps platform and integrated with MS Dynamics Business Central ERP. Provides end-to-end retail management with POS interface, product catalogs, pricing management, promotions, inventory updates, and ERP financial management integration.
• Power ERP Proprietary front-end ERP platform built on PowerApps that integrates with Microsoft Dynamics Business Central back-end. Provides user-friendly interface with personalized dashboards, task-specific tools, and multi-platform access (web, desktop, mobile). Operates on a Pay-as-you-go model.
• Power Analytics Proprietary pre-made customized reports tailored to specific industries, use cases, or business scenarios, deployed on Power BI Platform. Includes sales performance dashboards, financial analysis reports, and inventory management summaries.
• Plant Health Management Proprietary plant management solution for overseeing efficient operation and maintenance of physical facilities, equipment, and resources. Maintains site health score as per ISO guidelines with automation of maintenance work orders, asset lifecycle management, and compliance tracking.
• Preventive Maintenance Proprietary software for scheduling, tracking, and managing maintenance activities for equipment, facilities, or assets. Centralizes asset information, provides customizable inspection checklists, and generates maintenance reports with ERP/IoT integration.
• Requisition Software Proprietary add-on integrated with Business Central that enhances procurement processes through streamlined requisition management, automated approval workflows, RFQ capabilities, vendor price comparison, and automatic PO creation.
• Power EXIM Proprietary export-import documentation, reporting, and tracking solution for international trade. Handles SION master, export shipping bills, export promotion schemes, licenses management, pre/post-shipment documentation, and letter of credit processing.
• Implementation Services End-to-end ERP implementation services spanning pre-implementation planning, requirement gathering, system design, configuration, data migration, integration, testing, training, and post-implementation support for Microsoft Dynamics 365 platforms.
• Support Services Ongoing technical support, system maintenance, customizations, configuration, user support and training, data management, strategic consulting, and document management services for Microsoft Dynamics 365 deployments.
• Upgradation to Dynamics 365 Migration and upgrade services for transitioning from legacy ERP systems (including Microsoft Dynamics NAV/Navision) to newer versions or different deployment models of Dynamics 365, including system analysis, data mapping, integration, UAT, and post-migration support.

Quantifiable outcome

• Full ERP implementation with all modules deployed successfully
• +2 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability6 records

Feature7 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationPacific Consulting is a Microsoft Dynamics 365 Solutions Partner, providing certified expertise in Microsoft Dynamics implementations. They specialize in Business Central, Finance, Supply Chain Management, Customer Engagement, Power Apps, and Power BI solutions. As a Solutions Partner, they leverage Microsoft's technology ecosystem to deliver ERP implementations, customizations, and support services to clients across India.

Scale indicators2 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• AlphaBOLD: US-headquartered Microsoft Dynamics 365 Gold Partner and Power Platform specialist serving mid-market and enterprise clients with implementation, customization, and managed support — directly comparable services mix and Microsoft Solutions Partner credentials.
• Alletec: India-based Microsoft Dynamics 365 Gold Partner offering ERP/CRM implementation, customization, and support across multiple verticals — directly overlapping with Pacific Consulting's core service portfolio and Microsoft Solutions Partner positioning.
• BKD Technologies: Microsoft Dynamics 365 partner delivering implementation, migration, and support for mid-market clients — directly comparable in service portfolio, customer profile, and partner-tier positioning within the Microsoft ecosystem.
• InTWO: Microsoft Dynamics 365 Solutions Partner providing cloud ERP, CRM, and Power Platform implementations worldwide — overlapping service catalog, target customer profile (mid-market enterprises), and Microsoft-centric delivery approach.
• Sonata Software: Bangalore-headquartered IT services firm with a large Microsoft Dynamics 365 practice serving global enterprises across retail, distribution, and manufacturing — comparable vertical mix and Dynamics-first delivery model, but at significantly larger scale.

Broad incumbents

• TCS (Microsoft Dynamics practice): India-headquartered global IT services leader with substantial Microsoft Dynamics 365 delivery capability — comparable Microsoft-platform services but with enterprise-scale delivery capacity, geographic spread, and broader portfolio that outflanks boutique partners.
• Infosys (Microsoft Business Applications practice): Global IT services giant with a dedicated Microsoft Dynamics 365 practice serving large enterprises worldwide — overlapping capability but operating at vastly larger scale and competing for enterprise RFPs where Pacific also plays.
• Hitachi Solutions: Global Microsoft Dynamics 365 partner with broad ERP/CRM practice spanning multiple industries and geographies — overlapping capability set but much larger scale, broader geographic footprint, and additional Microsoft business applications outside D365.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/pacconsulting
• LinkedInlinkedin.com/company/pacificconsulting

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Consulting