IBERMEDIA
IBERMEDIA is a private Valencia-based IT services firm offering integrated managed IT, custom software, and digital solutions to over 250 SMEs, associations, and professionals across systems, networks, cybersecurity, and web development.
- Company typePrivate
- Founded2000
- HeadquartersValencia, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IBERMEDIA does
IBERMEDIA (legal entity: Ibermedia Servicios TIC SL) is a private IT services company headquartered in Valencia, Spain, offering integrated managed IT services, custom software development, and digital solutions primarily to small and medium enterprises, associations, public administrations, and self-employed professionals in the Valencia region. The company operates with 11-50 employees from a single office at Calle Suiza 12, 46024 Valencia, and reports over 25 years of operating experience serving more than 250 clients locally.
Its service portfolio spans three interconnected layers: systems infrastructure (IT maintenance, servers, virtualization, storage, backups), networking (infrastructure, cybersecurity, secure remote work, corporate email, IP telephony), and digital development (custom applications, ERP/CRM, web development, e-commerce, hosting, SEO, and AI integration). The company's proprietary software product is HetManager, a cloud-based modular ERP/CRM platform featuring AI-powered intelligent reading of tickets and invoices and VeriFactu-compliant invoicing. Ibermedia also acts as an authorized Agente Digitalizador under Spain's Kit Digital program, distributing and implementing government-subsidized digital solutions (up to €12,000 per eligible SME) cofinanced by Next Generation EU funds.
The business model is hybrid: recurring managed-services subscriptions (annual billing) plus bespoke development projects and government-subsidized digitalization work delivered via the AceleraPyme platform. Pricing is quote-based and not publicly disclosed. Customer acquisition runs through direct engagement (website contact form, phone 963 302 967) and the AceleraPyme government channel, supported by blog content, SEO, LinkedIn, and Instagram. Operations remain confined to Valencia and surrounding areas within Spain.
IBERMEDIA firmographics
Firmographics- Name
- IBERMEDIA
- Legal name
- Ibermedia Servicios TIC SL
- Website
- https://ibermedia.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IBERMEDIA is a private Valencia-based IT services firm offering integrated managed IT, custom software, and digital solutions to over 250 SMEs, associations, and professionals across systems, networks, cybersecurity, and web development.
- Ownership category
- akta.pro rank
IBERMEDIA industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (513210)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)
- akta.pro secondary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where IBERMEDIA is headquartered
LocationHeadquarters
- HQ city
- Valencia
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
IBERMEDIA business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring IT support, maintenance, and management services for businesses, including remote and on-site support, monitoring, and preventive maintenance. Clients are SMEs, associations, and professionals in Valencia.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed IT services — tailored scope per client |
| Subscription | Multi-year contract | Kit Digital Segment I — 10 to 49 employees |
| Subscription | Multi-year contract | Kit Digital Segment II — 3 to 9 employees |
| Subscription | Multi-year contract | Kit Digital Segment III — 1 to 2 employees / self-employed |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
IBERMEDIA product offering
Product offeringCore offering
IBERMEDIA provides integrated managed IT services and digital development for SMEs, associations, public administrations, and professionals in Valencia, Spain. The portfolio spans systems (IT maintenance, servers, virtualization, storage, backups), networks (infrastructure, cybersecurity, secure remote work, corporate email, IP telephony), and custom software development (applications, ERP/CRM, web, e-commerce, hosting, SEO, AI). The company also develops and sells HetManager, a proprietary cloud-based modular ERP/CRM, and serves as an authorized Agente digitalizador for Spain's Kit Digital program.
Product overview
Ibermedia is a Valencia-based TIC services company offering an integrated portfolio of IT services and digital solutions for businesses, associations, public administrations, and professionals. The offering combines core infrastructure services (IT maintenance, servers, networks, cybersecurity) with custom software development and digital business services (web development, ecommerce, AI). The product portfolio includes maintenance and support services (Mantenimiento Informático), systems infrastructure (Servidores, Virtualización, Almacenamiento, Copias de Seguridad), networking (Redes Informáticas, Ciberseguridad, Teletrabajo, Correo Corporativo, Telefonía IP), and custom software development (Aplicaciones a Medida, ERP/CRM a Medida, Desarrollo Web, Ecommerce, Dominios, SEO, Inteligencia Artificial). Ibermedia also acts as a digitalization agent for Spain's Kit Digital program. The company's own software product is HetManager, a cloud-based modular ERP/CRM for business management with AI capabilities for document processing.
Differentiator
Problem solved
Functional benefit
Products and services
- Mantenimiento Informático (IT Maintenance and Support) Preventive and corrective IT support service for businesses in Valencia, providing continuous monitoring, rapid incident resolution, security updates, and SLA-backed response (98% of incidents handled in under 2 hours, on-site response for critical incidents in under 3 hours) to maintain operational continuity.
- Servidores (Server Infrastructure) Design, implementation, and management of physical and virtualized server environments tailored to business performance and security requirements.
- Redes Informáticas (Corporate Network Infrastructure) Design and implementation of stable, secure wired and wireless network infrastructure for offices and professional environments.
- Ciberseguridad Empresarial (Cybersecurity Services) Perimeter protection and enterprise cybersecurity services to reduce risk and reinforce security posture, including access control and network monitoring.
- Aplicaciones a Medida (Custom Software Development) Custom software development tailored to specific business processes, automating tasks and centralizing information for clients' growth and operational objectives.
- ERP/CRM a Medida (Custom ERP and CRM Platforms) Customized ERP and CRM platforms that centralize business processes, automate workflows, and improve management and control for SMEs and other organizations.
- Desarrollo Web Profesional (Professional Web Development) Corporate website development focused on customer acquisition, technical performance, and conversion optimization for businesses in Valencia.
- Inteligencia Artificial para Empresas (Enterprise AI Solutions) AI solutions applied to real business processes for task automation, data analysis, natural language processing, and process optimization.
- Kit Digital — Agente Digitalizador Program Government-funded digitalization distribution program for SMEs and self-employed workers in Spain. Ibermedia acts as an authorized digitalization agent, distributing and implementing subsidized digital solutions (website, e-commerce, CRM, ERP, process management, electronic invoicing, virtual office, secure communications, cybersecurity) with subsidies up to €12,000 (Segment I, 10-49 employees), €6,000 (Segment II, 3-9 employees), and €2,000 (Segment III, 1-2 employees/self-employed).
- HetManager (Cloud ERP/CRM Software) Cloud-based modular business management software (ERP/CRM) for freelancers and businesses, featuring invoicing compliant with VeriFactu/AEAT regulations, CRM, stock management, time tracking, and AI-powered intelligent reading of tickets and invoices. Data stored within the European Union. Supports open APIs for integration with e-commerce platforms, POS systems, and accounting software.
Quantifiable outcome
- 250+ satisfied clients in Valencia and surroundings
- +3 more outcomes
Companies that use IBERMEDIA
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
IBERMEDIA technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
IBERMEDIA partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Kit Digital / AceleraPyme (Gobierno de España)coreIbermedia is an authorized Agente digitalizador (digital agent) under Spain's Kit Digital program, cofinanced by Next Generation EU funds of the Recovery and Resilience Mechanism. In this role, Ibermedia helps SMEs and self-employed workers (segments I–III, 1–49 employees) access digital subsidies of up to €12,000 to implement solutions such as websites, e-commerce, cybersecurity, ERP/CRM, and process management. The company manages the full process from application support on the AceleraPyme platform through solution implementation and compliance verification.
Scale indicators5 records
Recent moves4 records
Expansion highlights5 records
IBERMEDIA competitors and assessment
Company assessmentBroad incumbents
- Indra: Major Spanish IT and digital transformation company serving public sector, financial services, and enterprises with systems integration, ERP, and managed services — incumbent competitor in Spain's IT services market.
- Econocom Spain: European IT services and financing group with Spanish operations providing managed services, workplace technology, and digital transformation to mid-market and enterprise — overlapping SMB-facing managed IT services.
- IECISA (Informática El Corte Inglés): Large Spanish IT services and systems integrator owned by El Corte Inglés, offering infrastructure, ERP, cloud, and managed services to enterprise and public sector — broader portfolio but overlapping services for Spanish SMBs.
- Telefónica Tech: Telco-owned Spanish IT services and cybersecurity provider offering managed services, cloud, IoT, and digital workplace solutions to SMBs and enterprises across Spain — dominant incumbent in Ibermedia's geography.
Regional players
- Panda Security (WatchGuard): Spanish-origin cybersecurity vendor (now part of WatchGuard) headquartered in Bilbao, offering endpoint and network security products — comparable Spain-rooted cybersecurity focus, though Ibermedia is more services-led.
Direct peers
- Seidor: Barcelona-based Spanish IT consultancy and SAP/Microsoft partner offering managed services, ERP/CRM, cloud, and cybersecurity to Spanish SMEs and large enterprises — direct overlap on IT services and ERP customization.
- Nunsys: Valencia-headquartered Spanish IT services and systems integrator serving public administration and enterprises with maintenance, networking, cybersecurity, and software development — almost identical geographic and portfolio profile to Ibermedia.
- Global Dominion: Bilbao-headquartered Spanish technology services company providing IT outsourcing, connectivity, and digital transformation to businesses across Spain — comparable managed services and SMB/enterprise digitalization mix.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
IBERMEDIA social profiles
Digital presenceIBERMEDIA financial estimates
Financial estimateRevenue estimate
Valuation estimate
IBERMEDIA leadership team
Management profileNumber of profiles
Profiles1 record
IBERMEDIA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IBERMEDIA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IBERMEDIA
What does IBERMEDIA do?
IBERMEDIA provides integrated managed IT services and digital development for SMEs, associations, public administrations, and professionals in Valencia, Spain. The portfolio spans systems (IT maintenance, servers, virtualization, storage, backups), networks (infrastructure, cybersecurity, secure remote work, corporate email, IP telephony), and custom software development (applications, ERP/CRM, web, e-commerce, hosting, SEO, AI). The company also develops and sells HetManager, a proprietary cloud-based modular ERP/CRM, and serves as an authorized Agente digitalizador for Spain's Kit Digital program.
Is IBERMEDIA a public or private company?
IBERMEDIA is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IBERMEDIA founded?
IBERMEDIA was founded in 2000. It employs 11 to 50 people.
Where is IBERMEDIA based?
IBERMEDIA is headquartered in Valencia, Spain, in the Europe region.
How does IBERMEDIA make money?
One revenue line is on record: managed IT Services.
Who are IBERMEDIA's main competitors?
Broad incumbents on record are Indra, Econocom Spain, IECISA (Informática El Corte Inglés) and Telefónica Tech. Panda Security (WatchGuard) is listed as a regional player. Direct peers are Seidor, Nunsys and Global Dominion.
Does IBERMEDIA have an API?
No public API is recorded for IBERMEDIA.
What industry is IBERMEDIA in?
IBERMEDIA's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAK, Captive/Global In-House Center (GIC) Setup & Managed Services, with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 541511 and its SIC code is 7373.