OneHQ
OneHQ is a New Zealand managed IT services provider delivering secure managed IT, cybersecurity, Azure, private cloud, and AI/Copilot enablement services to SMB and enterprise customers across Auckland, Christchurch, and Taranaki.
- Company typePrivate
- Founded2005
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingServices
What OneHQ does
OneHQ is a New Zealand-based managed IT services provider founded in 2005 as Fission IT, merged with SCS in 2007, and rebranded under its current name in 2019. The company delivers secure managed IT, cybersecurity, and productivity services to local, national, and international organizations across New Zealand, operating from three offices in Auckland (headquarters), Christchurch, and Taranaki. Its core platform is built on the Microsoft ecosystem — Azure, Microsoft 365, SharePoint, Teams, Microsoft Copilot, Defender, Sentinel, and Microsoft Entra ID — augmented by a private cloud infrastructure in ISO 27001-accredited Auckland facilities and security tooling from partners including Palo Alto Networks, Fortinet, Darktrace, Tenable, and Blackpoint Cyber.
The product portfolio spans Managed IT Services (24/7 helpdesk, infrastructure monitoring, and support), a full security stack (MDR, vulnerability management, secure identity, device management, secure email, security assessments, tabletop exercises), Azure managed services and migrations, SharePoint solutions, Private Cloud with Backup/DR-as-a-Service, and an emerging AI services line covering AI readiness, Copilot enablement, workflow automation, and custom AI platform development. The company is a Microsoft Gold Partner (since 2014), holds the Microsoft Security Solution Designation (December 2025), and is accredited to ISO 27001:2022 and ISO 9001 (both 2024).
OneHQ earns revenue primarily through recurring managed services contracts (managed IT, cybersecurity, Azure) supplemented by project-based professional services (cloud migrations, security uplifts, SharePoint implementations, AI solution deployments). Go-to-market is direct enterprise sales with a free 30-minute discovery call as the entry point, supported by content marketing through an IT Knowledge Hub and word-of-mouth referrals. With 51 employees (88% technologists, 32% with six-plus years tenure) and operational maturity rated Level 4 of 5, the company targets the full SMB-to-enterprise spectrum with a horizontal segmentation approach, anchored by a 9.07/10 average client satisfaction score.
OneHQ firmographics
Firmographics- Name
- OneHQ
- Legal name
- OneHQ
- Website
- https://onehq.nz
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OneHQ is a New Zealand managed IT services provider delivering secure managed IT, cybersecurity, Azure, private cloud, and AI/Copilot enablement services to SMB and enterprise customers across Auckland, Christchurch, and Taranaki.
- Ownership category
- akta.pro rank
OneHQ industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Identity & Access Management (IAM) Managed Services (BPAEADAE), Secrets Management (Passwords, API Keys, Tokens) (HDADAFAD)
Keywords
Where OneHQ is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices3 records
Markets served
OneHQ business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Services: Recurring managed IT services providing complete and fully managed IT service covering infrastructure, support, monitoring, and security. Delivered through certified engineers with 24/7 helpdesk availability and proactive monitoring platform.
- Cyber Security Services: Ongoing cybersecurity services including MDR, vulnerability management, security assessments, compliance support, secure identity management, device management, and secure email. Security-first approach embedded in all service delivery.
- Projects & IT Solutions: Project-based services including cloud migrations, IT security uplift programs, infrastructure implementations, SharePoint deployments, and AI solution implementations. One-time or scoped engagements.
- AI Solutions and Consulting: AI consulting, Microsoft Copilot implementation, workflow automation design, and AI platform development services. Both advisory and implementation engagements.
- Azure Managed Services: Ongoing management of Azure environments including configuration, monitoring, support, optimisation, and migration services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Managed IT services quote-based engagement |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
OneHQ product offering
Product offeringCore offering
OneHQ delivers secure managed IT services to businesses throughout New Zealand, combining Microsoft-based infrastructure, cybersecurity, and AI enablement. Its core offering is a fully managed IT service (24/7 helpdesk, monitoring, infrastructure management, and proactive security), augmented by specialised modules such as Managed Detection and Response, vulnerability management, secure identity, Azure managed services, private cloud hosting, and AI/Copilot solutions.
Product overview
OneHQ is a managed IT services provider offering a platform-plus-services model centered on secure managed IT, cybersecurity, and productivity solutions. The core Managed IT Services platform provides the foundational offering, augmented by specialized add-on modules including Managed Detection and Response (MDR), Vulnerability Management, Security Assessments, Secure Identity, Device Management, and Secure Email. AI Solutions are delivered through Microsoft Copilot enablement and custom AI platform development, while productivity services include Azure Managed Services, SharePoint Solutions, and Private Cloud infrastructure. All services are delivered through certified engineers across Auckland and Christchurch locations, with Microsoft Gold Partnership and ISO 27001:2022 accreditation underpinning the security-first approach.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Complete fully managed IT service covering helpdesk support, system monitoring, infrastructure management, and proactive security for New Zealand businesses.
- Managed Detection and Response (MDR)
- Vulnerability Management
- Security Assessments Security framework adherence reviews, vulnerability assessments, and maturity assessments aligned to CIS, NIST, ISO 27001, and other global standards.
- Secure Identity Identity security services covering Azure AD, Microsoft Entra, multi-cloud environments, hardware tokens, and privileged access management (PAM) solutions.
- Device Management Comprehensive endpoint management including proactive monitoring, patching, EDR security, and advanced Intune policy configuration for desktops, laptops, and mobile devices.
- Secure Email Advanced email filtering to block phishing, malware, and spam, with proper configuration of SPF, DKIM, and DMARC domain protections.
- AI Solutions Comprehensive AI services including AI readiness assessment, securing AI solutions, AI training workshops, and AI platform development, covering Microsoft Copilot enablement, workflow automation, and AI integration with Microsoft 365, SharePoint, and Teams.
- Azure Managed Services Configuration, monitoring, support, and continuous enhancement of Azure-based infrastructures, including 24x7 incident response, patching, backups, disaster recovery, and security and compliance management.
- SharePoint Solutions Microsoft SharePoint implementation, customisation, and support including document management, intranet development, knowledge management, and policy management solutions.
- Private Cloud Fully flexible and secure private cloud model combining control and performance of on-premises systems with cloud benefits, including virtual data centre, infrastructure as a service, and enterprise cloud on demand, hosted in ISO27001-accredited Auckland facilities with 99.99% availability.
- Infrastructure Services Server, network, firewall, and storage monitoring and management with automated actions, image and configuration management, OS and firmware patching, and performance management.
- Telephony and Unified Communications Cloud telephony and unified communications solutions with over a decade of deployment experience across various suppliers.
- IT Consulting Services Strategic IT guidance, technology planning, and long-term IT strategy development, including cloud migration consulting, cybersecurity improvements, infrastructure planning, and software selection.
- Cyber Security Uplift Projects Engineering resources and cybersecurity specialists delivering security uplift projects on time and on budget, implementing modern security tooling and system hardening.
Quantifiable outcome
- 37 specific targeted security incidents averted in last 3 months
- +4 more outcomes
Companies that use OneHQ
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
OneHQ technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
AI capability8 records
Feature6 records
OneHQ partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship and core.
- MicrosoftflagshipPremier technology partnership as Microsoft Gold Partner and Microsoft Security Solution Designation holder. Deep integration across Azure, Microsoft 365, SharePoint, Teams, Copilot, Defender, Sentinel, and Microsoft Entra. Microsoft Solutions Partner designation with certified engineers.
- Access4coreTechnology partner providing communications and collaboration solutions integrated into OneHQ's service offerings.
- Blackpoint CybercoreCybersecurity technology partner specialising in threat detection and response, complementing OneHQ's MDR services.
- CiscocoreNetworking and security technology partner providing infrastructure solutions integrated into managed services.
- DarktracecoreAI-powered cybersecurity technology partner providing autonomous threat detection and response capabilities.
- FortinetcoreNetwork security and firewall technology partner providing enterprise security solutions.
- HPE Aruba NetworkingcoreNetworking infrastructure partner providing wireless and edge solutions.
- HPE (Hewlett Packard Enterprise)coreServer and infrastructure technology partner. OneHQ was top 10 in NZ for IBM/Lenovo server provisioning in 2017.
- LenovocoreHardware technology partner for endpoint devices and solutions.
- Palo Alto NetworkscoreCybersecurity technology partner specialising in next-generation firewall and cloud security solutions.
- TenablecoreVulnerability management technology partner providing exposure management and security assessment solutions.
- VeeamcoreBackup and data management technology partner supporting cloud backup and disaster recovery services.
- VMwarecoreVirtualisation and cloud infrastructure technology partner supporting private cloud and hybrid cloud solutions.
Scale indicators9 records
Recent moves13 records
Expansion highlights6 records
OneHQ competitors and assessment
Company assessmentDirect peers
- Datacom: Largest locally-headquartered managed IT services and cloud provider in New Zealand, with a comparable Microsoft-aligned managed services, cloud migration, and cybersecurity portfolio targeting NZ enterprise and government. Most directly comparable peer in scale and customer profile within the NZ market.
- Fusion5: ANZ managed services and business applications provider covering Microsoft cloud, security, and infrastructure — closely comparable business model and Microsoft-aligned stack to OneHQ.
- Insomnia NZ: New Zealand managed IT and cloud services provider focused on Microsoft 365, Azure, and security — directly overlapping with OneHQ's core offerings and customer base of mid-market NZ businesses.
- Theta (NZ): NZ-headquartered IT services firm delivering managed services, cloud, and security across the Microsoft and adjacent stacks, with similar vertical breadth and customer mix to OneHQ.
Regional players
- Aura Information Security: New Zealand-based cybersecurity services and consulting firm; directly comparable cybersecurity offering to OneHQ's MSSP practice and competes for the same NZ CIS/NIST/ISO compliance-driven engagements.
- CyberCX: Australia-headquartered, ANZ-focused cybersecurity services specialist (MSSP, MDR, advisory); closely comparable cybersecurity stack to OneHQ's MSSP practice but operating primarily across the Tasman rather than within NZ.
Broad incumbents
- Accenture New Zealand: Global consulting and managed services incumbent with a NZ footprint delivering cloud, security, and managed services to enterprise; competes with OneHQ on larger Microsoft-led transformation engagements.
- Spark NZ: New Zealand's largest telco with a sizable managed IT and cloud services arm targeting NZ enterprise; competes broadly with OneHQ for managed services budgets but as part of a much larger connectivity-led portfolio.
- Fujitsu New Zealand: Global IT services incumbent with NZ presence delivering managed services, cloud, and security to enterprise customers — broader portfolio and larger scale than OneHQ but overlapping capability in Microsoft-centric managed services.
- NTT Data New Zealand: Global systems integrator with NZ operations providing managed infrastructure and security services; offers comparable Microsoft-stack managed services as part of a broader IT services portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
OneHQ social profiles
Digital presenceOneHQ compliance and trust
Trust signalCompliance20 records
OneHQ financial estimates
Financial estimateRevenue estimate
Valuation estimate
OneHQ leadership team
Management profileNumber of profiles
Profiles8 records
OneHQ funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OneHQ M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OneHQ
What does OneHQ do?
OneHQ delivers secure managed IT services to businesses throughout New Zealand, combining Microsoft-based infrastructure, cybersecurity, and AI enablement. Its core offering is a fully managed IT service (24/7 helpdesk, monitoring, infrastructure management, and proactive security), augmented by specialised modules such as Managed Detection and Response, vulnerability management, secure identity, Azure managed services, private cloud hosting, and AI/Copilot solutions.
Is OneHQ a public or private company?
OneHQ is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OneHQ founded?
OneHQ was founded in 2005. It employs 11 to 50 people.
Where is OneHQ based?
OneHQ is headquartered in Auckland, New Zealand, in the Oceania region.
How does OneHQ make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cyber Security Services, projects & IT Solutions, AI Solutions and Consulting and azure Managed Services.
Who are OneHQ's main competitors?
Direct peers on record are Datacom, Fusion5, Insomnia NZ and Theta (NZ). Regional players are Aura Information Security and CyberCX. Broad incumbents are Accenture New Zealand, Spark NZ, Fujitsu New Zealand and NTT Data New Zealand.
Does OneHQ have an API?
No public API is recorded for OneHQ.
What industry is OneHQ in?
OneHQ's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEADAH, Endpoint Security Managed Services (EDR/XDR). Its NAICS code is 541513 and its SIC code is 7373.