Klamath Basin Behavioral Health

What Klamath Basin Behavioral Health does

Klamath Basin Behavioral Health (KBBH) is a private non-profit corporation founded in 1980 and headquartered in Klamath Falls, Oregon. It operates as a Certified Community Behavioral Health Clinic (CCBHC) and serves as the Community Mental Health Program and Local Mental Health Authority for Klamath County. KBBH delivers a comprehensive behavioral health service array spanning prenatal prevention through older adult care, organized into Mental Health Services, Addiction Treatment, Community Programs, and Enhanced Services (including Phoenix Place residential, ACT, EASA, Peer Support, and Rental Assistance). Services are delivered through four Klamath Falls sites, a 24/7 Mobile Crisis Team, walk-in access at the Link Access Center (co-operated with Sky Lakes Medical Center and The Klamath Tribes), and community-based settings including schools, homes, senior centers, and correctional facilities. Treatment is trauma-informed and evidence-based (CBT, DBT, PCIT), with same-day screenings, multilingual staffing (Spanish plus 248 additional languages via translation line), and a HIPAA-compliant CrediblePortal client portal.

The business model is a hybrid of clinical service delivery and contracted public-sector behavioral health work. Revenue streams include fee-for-service agreements with private health plans, Oregon Health Plan contracts (Cascade Health Alliance is a named payer), partnership funding from the Criminal Justice Commission and Oregon Department of Human Services, grants from private foundations, and sliding-scale / reduced fees for self-pay consumers. Distribution is community-led: walk-in clinics, crisis hotlines, school-based and home-based referrals, corrections-based services, and partnerships with 25+ local agencies via the You Matter to Klamath Coalition. The organization's competitive positioning is rooted in its statutory county-level designations, multi-decade operating history, integrated care partnerships, and policy of not turning consumers away for inability to pay.

Digitally, KBBH has layered third-party tools onto its clinical operations: the myStrength digital behavioral health resource and a CrediblePortal-powered client portal. Management includes CEO Kendall Alexander (joined 2021), Director of Clinical Services Amy Boivin (since 1996), Director of Operations Liz Maddalena (since 2006), Child Program Services Director Jay Otero (since 2004), and Director of Communications Abbie McClung (returned 2017).

Name

Klamath Basin Behavioral Health

Legal name

Klamath Basin Behavioral Health

Website

https://kbbh.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

Klamath Basin Behavioral Health is a private non-profit Certified Community Behavioral Health Clinic in Klamath Falls, Oregon, providing mental health, addiction, crisis, and community-based services for children, adolescents, adults, and families across Klamath County.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Behavioral Health Utilization Management & Care Authorization (HLAEAHAD)

Keywords

• Behavioral health services
• Mental health treatment
• Addiction recovery services
• Community mental health
• Crisis intervention services

Headquarters

HQ city

Klamath Falls

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Fee-for-service agreements: Fee-for-service agreements with multiple private health plan providers
2. Oregon Health Plan contracts: Contractual services to those eligible for the Oregon Health Plan
3. Government and foundation funding: Partnership funding from Cascade Health Alliance, Criminal Justice Commission, Oregon Department of Human Services, and private foundations
4. Sliding scale and reduced fee agreements: Sliding scale and reduced fee agreements based on family size and income for self-pay patients

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels4 records

Core offering

No descriptive content about the company's actual offerings is present in the provided input; the only available signal is the company name, Klamath Basin Behavioral Health, which suggests delivery of behavioral and mental health services.

Product overview

Klamath Basin Behavioral Health is a Certified Community Behavioral Health Clinic (CCBHC) offering a comprehensive suite of behavioral health services organized into four main program areas: Mental Health Services, Addiction Treatment, Community Programs, and Enhanced Services. The organization delivers these services across multiple settings including outpatient clinics, residential facilities (such as Phoenix Place), schools, homes, and the community through programs like the Link Access Center and Mobile Crisis Team. Enhanced Services provide intensive care levels including the ACT program, EASA, Peer Support, and Rental Assistance for adults with severe mental illness. Digital offerings include the myStrength wellness app and My Client Portal for secure record access. Services span all ages from prenatal prevention through older adult care, with an emphasis on trauma-informed, evidence-based treatment and 24/7 crisis availability.

Differentiator

Problem solved

Functional benefit

Named customers2 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core.

• Cascade Health AlliancecoreStrategic or Co-development PartnerFunding partner providing financial support for behavioral health services to eligible individuals
• Criminal Justice CommissioncoreStrategic or Co-development PartnerGovernment funding partner supporting behavioral health services and jail diversion programs
• Oregon Department of Human ServicescoreStrategic or Co-development PartnerGovernment partner providing funding and referrals for community behavioral health services
• Sky Lakes Medical CentercoreStrategic or Co-development PartnerCollaborative partner in Link Access Center providing behavioral health and sobering services. Collaboration includes staffing and operations support.
• The Klamath TribescoreStrategic or Co-development PartnerPartner providing staffing and operations support at Link Access Center to ensure culturally responsive and best practice services for the Tribal community
• Klamath Open DoorcoreStrategic or Co-development PartnerPartnership providing on-site integrated health care services combining primary health care and mental health care in one setting
• Klamath County Juvenile DepartmentcoreStrategic or Co-development PartnerPartner for co-occurring mental health and substance use disorder services for high-risk youth in Behavioral Rehabilitation program
• You Matter to Klamath CoalitioncoreStrategic or Co-development PartnerCoalition of over 25 local agencies and organizations collaborating on suicide prevention, intervention, and postvention education and services in Klamath County
• Klamath County Community CorrectionscoreStrategic or Co-development PartnerPartner for Jail Diversion/Co-occurring Services program providing on-site mental health and substance use disorder services
• myStrengthcoreTechnology or IntegrationDigital behavioral health resource partner providing free, clinically-proven digital tools to help with behavioral health conditions and improve mental health and well-being

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Jackson Care Connect: Regional Coordinated Care Organization (CCO) in southern Oregon contracting for behavioral health services — comparable Oregon Medicaid contracting environment and overlapping southern Oregon service area.

Broad incumbents

• LifeStance Health: National outpatient mental health platform operating clinics across the U.S. — comparable outpatient therapy and psychiatry delivery at much larger scale; useful for commercial-payer benchmark and competitive threat assessment.
• Hazelden Betty Ford Foundation: National non-profit SUD treatment provider with residential, outpatient, and digital programs — comparable addiction treatment services, evidence-based modalities, and non-profit mission-driven model.

Emerging players

• Charlie Health: Virtual intensive outpatient program (IOP) provider for adolescents and young adults — emerging partial substitute for KBBH's adolescent outpatient and enhanced services in its catchment area.
• Brightside Health: Telehealth mental health provider focused on depression, anxiety, and medication management — represents the digital-native competitive threat to KBBH's commercial-insurance outpatient therapy line.

Direct peers

• Options for Southern Oregon: CCBHC serving Jackson and Josephine counties in southern Oregon with mental health, SUD, crisis, and primary-care-integrated services — comparable geographic scope, CCBHC designation, and rural southern Oregon delivery model.
• Cascadia Behavioral Healthcare: Oregon-based CCBHC and community behavioral health provider offering outpatient, residential, crisis, and primary-care-integrated services across the Portland metro — directly comparable operating model, payer mix, and CCBHC designation.
• Deschutes County Health Services: Central Oregon CCBHC and Local Mental Health Authority offering community mental health, SUD, and crisis services — comparable county-level statutory role and integrated community delivery model.
• Morrison Child & Family Services: Oregon non-profit delivering child, adolescent, and family behavioral health, early intervention, and residential services — comparable mission-driven, child-focused behavioral health portfolio.

Others

• Sky Lakes Medical Center: Regional hospital system and direct KBBH partner operating the Emergency Department arm of the Mobile Crisis Team and co-located Link Access Center — comparable geography and the natural acute-care complement to KBBH's community-based services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/kbbh1
• LinkedInlinkedin.com/company/kbbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Klamath Basin Behavioral Health